Absolutely worst experience with a doctor of my entire life. First, there's no parking at all. You have to pay for it underground because the streets are always overloaded. Then he asked me to get my CT scans from my other hospital and when I called the hospital, they said they would go ahead and mail them, but they never did so I called Dr. Patel's office a few days before my appointment to ask them if they received them and they said no. They never even reached out to me to tell me they never received them. Then I needed refills for my medication I have to nebulizer for my lungs and a weak had passed, and the pharmacy never called me because my prescription was never called in. I had to call their office then they only called in a one month supply with one refill and I requested a three month supply with three refills. Just ridiculous. He has a horrible bedside manner and talks way too fast. It's very hard to understand him. He never asked me any questions. He never taught me anything new. He never showed any concern whatsoever for my well-being. He even went as far to say on a phone call that he doesn't get paid to talk to me unless I make a follow up appointment for my results. They're trying to charge me another $50 for a follow up appointment! All I wanted were the results of my sputum sample which they had had for two weeks, but never told me they had the results. He refused to tell me the results until I made a follow up appointment so what I'm just gonna go in there and he's gonna say well you don't have an NTM bye take, please give me your money.! There's no humanity in this man. And the office staff act like they're doing you a favor whenever you ask for something like your prescriptions. One of the employees over there even uses all capital letters with her replies via emails. What is she yelling at me? Absolutely horrible horrible horrible experience. Run don't walk! Healthcare is really gone down and it's so disappointing and depressing. I might have to go with the option of a PPO because HMO stink all the doctors suck. Very excited to see my new pulmonologist in a couple of weeks. read more

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He is not only my primary care doctor but happened to be on call at St. Joe's in Burbank when I took myself to the ER because of major stomach pain this past Saturday. He came right down to the ER and asked me questions and expedited me thru the process. Since he was on call all weekend he checked on me periodically and was always warm and took care of my every need and question and still does since I was released. I could ask for no better of a doctor. Plus, he specializes in lung and I have COPD which is another plus. read more

The highest commendation for this doctor and his team at Providence St. Joseph medical center. I had a serious and unexpected health crisis in October. Dr. Patel and his team saved my life. He gave my family hope that I could survive. I trust him for his experience, wisdom and judgment. He is thorough and investigative. He recommended good colleagues for follow through. Dr. Patel has a kind, calm manner and will explain in detail what is necessary for effective treatment. He was always respectful and encouraging in his visits with me whether in hospital, office or follow up procedures. Do expect there may be a delay for your scheduled office visit, as he may be required to address emergencies in the hospital. If you have need of an excellent, highly skilled and knowledgeable Pulmonary specialist, he is the best. read more

I went to Dr. Patel for pre-op testing. Let me begin by saying that the office staff is very accommodating and warm. Talia did my vitals and my EKG. She is extremely compassionate and through. Elise did my blood draw and she hit the vein on the first shot and drew 4 vials in a heartbeat. No fuss, no muss. Elizabeth is the glue that keeps everything together for the practice. She is nice and has a sweet sense of humor. Although I tend to like anyone who laughs at my joks. This is one efficient, yet kind office. Dr. Patel was conscientious and thorough. I'd use this practice for pre-op testing again. read more

I didn't choose Dr. Patel as my doctor. It just happened that I was admitted to Providence St Joseph and he was assigned as my doctor. That was the only time that I saw him. Today I had an issue with the pharmacy at St Jo. I found out that the prescriptions were needed to be renewed by the doctor. The pharmacy said they called his office but the request was denied. I called the office myself and spoke with Christina who told me that the prescriptions won't be renewed unless I make an appointment with the doctor. I was freaking out over the phone and she told me not to yell at her and she won't argue with me. I'm aghast how inconsiderate and unwilling for the staff to help even after telling that my life is dependent on these medications. They simply don't care. I'll be looking for another doctor. I don't need this kind of treatment. read more

To begin this review, I'd just like to say that I've never given a 1 star review on Yelp before. For me, Yelp is a forum to celebrate the restaurants I love. I'm all about positivity, which is why I feel slightly conflicted writing this review. However, quality healthcare is absolutely essential for just about everyone, so I can't help but steer you away from Dr. Patel's office. At worst, a bad restaurant can give you food poisoning, but a bad doctor can ruin your life. Dr. Patel may not be a wholly bad doctor, but he's certainly not a good one. At best, he's a moderately negligent doctor with a disorganized office. TL;DR account of experience: Dr. Patel received test results indicating I had a broken wrist and failed to communicate those results to me for over 4 weeks. After a second opinion from an orthopedic, Dr. Patel not only failed to report my test results to me for over a month, he actually MISDIAGNOSED my fracture. According to Dr. Raymond Raven from OSS Burbank, the fracture was just a major sprain. Dr. Patel didn't cause any lasting damage to my health, but do I really want a doctor that fails to report test results and misdiagnoses fractures? I (and you) should do ourselves a favor and go elsewhere. --Detailed account of experience-- I encourage you to avoid Dr. Patel because he provides subpar treatment and his office is unprofessional. After falling hard on my wrist and suffering from moderate wrist pain for several months, I finally decided to have Dr. Patel take a look. He told me to get an X-ray and wait for a call. I got the x-ray and waited for the promised call with my results. No call came. A week passed, 10 days, then finally I called to get my results. Rather than giving my results over the phone, the office told me I would have to schedule an appointment to receive my results. Finally, a week later (3 weeks from the x-ray and a month from my initial appointment) I get on a telehealth call with Dr. Patel. Nonchalantly, Patel pulls up my chart and tells me that I HAVE A BROKEN WRIST. That's right! My wrist was broken, and he'd had the test results for weeks, and simply hadn't thought to tell me. Isn't there something in the Hippocratic Oath condemning this type of behavior? Patel did not apologize for his oversight by the way, just signed off the call assuring me a referral to an orthopedic. Dr. Patel's office is also just a bad environment. You're treated like you're at the DMV, but the DMV is actually better because you leave with your questions answered. The DMV is also better because they do things digitally. Expect to leave any appointment at Dr. Patel's office with 2-3 random sheets of paper, and also be prepared to receive cash/check bills in the mail. read more

My pulmonary and PCP for the past two years. He is very straight forward and to the point, which is the way it should be. He is a professional, and family oriented. Great office staff and always helpful despite the heavy work load they have at times. If you're not happy with the services and the office of Dr Patel, quit your whining and complaining and go somewhere else!! read more

Doctor Mayur is the best amazing and professional I really recommend him But his receptionist Elizabeth is very rude , loud , never answer your questions and unprofessional I left 3 messages to talk to Doctor she never relay to Doctor. When I was there the way that she treated the patients was very dis respectful. read more

I wen to see Dr. Patel a few times in 2022 following some "weird" symptoms I was having around the time that my Dad died. I wasn't sure whether they were related to hear or lung issues, and was fearing the worst. He was very knowledgeable, comforting, kind, and just lovely. I really like him and appreciated him. read more

Disgusting bedside manner. Incredibly rude to me where he actually hung up the phone mid conversation. You want professionalism and someone that truly cares for you - DO NOT see him!!!! He told me that he has 35 patients a day, as if to justify why he wasn't able to answer my question. He isn't even worth the 1 star!. read more

Dr. Patel is truly an exceptional doctor! He came into our lives 3 years ago when my mom was very ill and Dr. Patel attended to her in the ICU. He followed up with her after she was discharged and when I saw how much he cared about her and her wellbeing I switched both of my parents over to his practice. My parents have had several medical challenges over the past 3 years and Dr. Patel always takes his time to listen and explain the diagnosis and treatment options. He is extremely knowledgeable, very thorough, and caring. It is rare to find a doctor that provides outstanding medical care along with patience, compassion and kindness, all of which we have found with Dr. Patel. He genuinely cares about his patients. We are so grateful for him and all that he does. The office staff is friendly and helpful and treat us like family. I would highly recommend Dr. Patel to anyone. read more

The day I went was not good in terms of waiting. The office was slammed. I had an appointment at 10:30am and signed the check in paper at 10:15am. I did not get called in until 11:05am. Though once I was called in, the nurse was quick to get my vitals and stuff. One question is that the nurse asked me a bunch of questions which she seemed to type into the computer. Then the nurse practitioner came in and asked the same questions? read more

I have worked with Dr. Patel as a medical professional and have been his patient. He was and is considered one of the most brilliant , dedicated MD's, one that is well respected by his fellow MDs and staff. I chose him as the physician for my family and me. Each interaction with him has confirmed my decision. He is very thorough and knowledgable of the latest advances for optimum health and particularly pulmonary/cardiovascular health. I feel very confident with his recommendations and advice. He has handpicked an excellent staff that strives to accommodate patients in scheduling, questions, and medication renewals. He holds the staff to the high standards he has set for himself. The office staff are very patient, reliable and organized. I know that they are dedicated and compassionate, as I have witnessed them working with patients who are short of breath and feeling anxious. I also am very happy with the Nurse Practitioner who is a top drawer well educated professional. Being in the care of this practice gives me confidence as a patient that I am receiving world class care. read more

*** Seriously AVOID this Office*** Normally I save I reviews for food but this will be a quick one. This office and his staff are not just rude they are very unprofessional! I came in for a routine health check and was told that I need to get blood work. I asked to make sure that my insurance will cover it. Dr. Patel insisted that it is and supposedly had his team confirm the coverage. Guess What?? - I got a bill and Ill have to pay for it otherwise it goes to collections. Dr. Patel Mayur your staff is a reflection of you! Yelpers I really don't know how there are other positive reviews (unless they are family members or are just blind to the blatant true!) Aside from me being ripped off try getting the lab results - now that's another joke of the most incompetent people that work for him its literally worse than the DMV! - Don't say you have not been warned read the other reviews. read more

An update to my review; about a month after seeing this "doctor" I was rushed to the ER by paramedics because of difficulty breathing. I still had the cough that originally sent me to his office, but my condition was nearly fatal. I was rushed to the ICU in critical condition with large blood clots in both lungs and it was causing a great strain on my heart. So his assessment that "you'll live" was close to being as wrong as he could get. So, I'd encourage you to find a doctor that will actually listen to your history and do a thorough exam, not one that imparts his brand of "wisdom" by telling you "you'll live". read more

Dr. Mayur Patel has comically terrible practice. If you want a business-oriented MD and to be treated like garbage, he's your baby boy. His desk personnel is poorly trained, rude and combative; giving conflicting information and not knowing how insurance works. Recently, Dr. Patel assessed my bloodwork, and I was told by his staff I didn't need to fast (I did). He simply read to me off the script sent to him by Quest; there was zero insight on his part even with the wacky numbers since I hadn't fasted. Additionally, during our session, he took a phone call and berated a social worker advocating for the poor treatment of one of his clients. Later, I called his office to voice with him directly my dissatisfaction, before I could share with him specific feedback, he said "I don't like you, go to a new doctor" and hung up. I hope his thin skin, temper and lazy staff figure things out. read more

I am a patient of Dr. Mayur Patel. He was also a partner with my mom's Pulmonary doctor and on 1-2 occasions actually took care of my mother who passed away in 2005. He is my internist and I travel from Simi Valley just so I can have him as my primary care physician. I am a cancer survivor and he knows my other physicians and he is highly respected as a conscientious, knowledgeable and experienced physician who is patient, caring and thorough. He has an excellent bedside manner and listens well to any concerns you might have as a patient. I trust him with my health care and would recommend him to others who need a great doctor you can rely on. Thank you Dr. Patel! read more

I have been going to this doctor for over five years but this last year I have had two issues that should never occur at a doctors office where it is implied you can trust the people behind the counter. My first visit of the year I was told my insurance had been updated(it hadn't) and that I would need to pay near $80 more for the first visit of the year. I didn't have any reason to think that she was lying but because it was strange I called my insurance to verify the extra charge. My insurance informed me that they should only charged me the $40 copay and nothing else. After calling the doctors office back I was told they were "very" backed up and it would take at least 2 months to get a refund processed.. In the end it took three months to actually get paid back for them over charging me. After that I went back a couple times and the new doctor they previously assigned me to, Dr. Sagie De Guzman, (I was never asked if I wanted to switch doctors) said I really needed a specific exam and asked why I had kept putting it off. I made it very clear it was because I could not afford it and he told me without hesitation the exam would definitely be free for me but he would check with the front desk. We walked to the front desk and the woman looked me directly in the eyes and said the service would be free. Thinking back on it now I am kicking myself because she didn't even say anything about checking with my insurance to be sure, she just said it wouldn't cost me anything. A month later I received a bill for $170... I believe the term for this is "bait and switch". I called back to ask how that could have happened and Jennifer informed me that she would look into it. Over a week later I get a call back informing I will have to pay the bill and that the doctor "wouldn't" have told me the exam was free because he knows that is it not. So not only was I given bad information by that doctor but he is now claiming he would not have said anything like that. If it wasn't an honest mistake Dr. Sagie De Guzman is a scam artist! He made me believe an exam would be free and then sticks me with an outrageous bill. I would understand if he admitted to the mistake but claiming he would have never stated the exam would be free takes this to a whole new level. Unless you like being lied to by those who claim to have your best interest in mind you need to find another doctor. These guys are now preying on anyone stupid enough to fall for their lies and I have to admit I was one of those people. After the beginning of the year I should have definitely double checked on my end and I am going to pay because I didn't but it doesn't get any lower than a doctors office that has to make people believe the services are free in order to make money. read more

If you like to be put on hold for over 15 minutes, he's your guy! :) And they're so polite about it too! The first time I called the receptionist asked me if she can put me on hold, I said of course... 7 minutes later I hung up. I called back and it rang once and instantly went back on hold. Not even a "hello" I waiting for 4 minutes. Hung up. Called again. Waiting for 3 minutes. Hung up. Called again. Finally she answered and said "we have 5 lines, and there are two callers ahead of you. if you keep hanging up, you're just going to go to the end of the line" I waited. 5 minutes later she answered and was NOT helpful at all. Officially looking for a new primary doctor if anyone knows anyone. :) read more

I have been a patient of Dr. Mayur Patel for several years. He truly cares for me as a patient, very kind and genuine and I feel very confident with his findings and care. The staff is trying and doing a good job but certainly my compliment goes to Elise who each time I need something she makes sure it happens and always calls me back with in few minutes to confirm that the issue has been taken care of. I truly appreciate that extra effort. You don't see this kind of service very often. read more

I went to make an appointment in person as I was on the 2nd floor with my Gp. They were amazing. I can't remember her name but she gave me an appt at 4:30 day of due to a cancellation. I was thrilled. Then as I was at the elevator she came running up to me saying she could get me in now! As for Dr. Patel, his " bedside" manor is a little bit to be desired. I have a pulmonary workup on Tuesday. I will update my future visits and let you all know how they go! read more

I have been Dr. Mayur Patel's patient for years. Dr. Patel is thorough and very patient when explaining things that you don't comprehend. The staff is friendly and professional, especially nurse Diana! With Diana's vibrant attitude and stunning smile, she generates a positive atmosphere in the office! Diana goes above and beyond by motivating patient's to change their behavior to create a positive outcome! In short, Diana is caring, understanding, nonjudgemental and has a strong ability to empathize with patients from all walks of life. read more

First thing I noticed is he wants to blame my asthma on my weight (typical for many doctors). Second thing, when I reviewed my chart on his patient portal, he first noted patient was informed it was a TELE visit. THEN reported there was a physical examination that included the following: Head: Atraumatic head with normal size and shape.; Neck: Suple with no LN,JVD or cartoid bruits; Ear: Normal examination with no discharge; Nose: normal exam with no discharge; Throat: normal throat examination, no white patches, erythema, discharge or drainage, Eyes, Heart, Lungs, BREAST, abdomen, spine/back, EXTREMETIES, cns, SKIN...HOW THE HECK DID HE DO ALL THAT WHEN IT WAS A TELEHEALTH APPOINTMENT? He couldn't see my throat through video because he never asked me to open. He couldn't see my ears or nose because he didn't have the proper tool to look. He never TOUCHED me because it was a VIDEO appointment!!!! I'm going to call my insurance and see what he billed them for. Then I will be reporting to the Medical board! read more

I've been going to dr Patel for years. He has always been a caring and thorough doctor. I recommend him.

Verrry unprofessional staff. Got my lab results with some abnormal findings and was being told that we should wait for the next appointment which in a few months. The staff were rude and irritated. Very bad experience... read more

Dr Mayur Patel is the best physician ever. He has cared for all of our family members through the last 12 years and seen us through many difficult and sometimes complicated health issues. He listens, cares, and then finds solutions to help us all! I would highly recommend him to everyone! He saved my life in 2006 and I will never forget that....he is my personal hero and our family's healer! read more

I didnt know i was done. So im waiting inside the room thinking that the doctor will come back again because i asked for the prescription and i didnt here that im done plus he was wearing a mask, so for about 5 min my wife asked the staff to tell me that i was done. When we got out of the clinic my wife told me that the staff are laughing at me. So, to conclude maybe the staff dont make mistakes and theyre used to laughed at persons mistake. read more

Dr. Mayur had been my doctor for 10 years. He's caring and through. Educated and at the top of his game. The office is beautiful and convenient. The office staff is great. read more

Not only have I been a patient of Dr. Mayur Patel's, I have referred several friends and family members. The way in which he has taken care of my friends and family has on a couple of occasions brought me to tears of gratitude. A more caring, kind and gentle doctor would be impossible to find. He takes care of the whole patient not just the physical complaint. He is insightful, patient, and gets to the root of problems. Always on top of his game and willing to listen to new ideas. He works well with other health care professionals and when you go to a referral doctor you find out how highly he is thought of in the medical community. I cannot imagine my family's care in anyone else's hands. read more

Dr. Patel is awesome, the girls that work in this office are horrible. They're rude when you call to make an appointment and even ruder when you call to ask for something. Yes, I'm calling because I want to bother you, it's not at all maybe because I'm in pain!?! I pay for my damn insurance and it's expensive, don't treat me like I'm bothering you. And don't talk about personal office stuff in front of patients, no one wants to hear it. If I didn't adore Dr. Patel so much I would switch but I've been with him for a while now and I trust him.. read more

I was a patient of Dr. Shailesh Patel, and during that time Dr. Mayur Patel saw me in the office and at the hospital--he was always there when I so needed him". Because of his faithfulness, professionalism, and careful evaluation of my situation and treatment, I continued as a patient of his when Dr. Shailesh retired. Whether it be for routine office visits, or his handling of my recent total hip replacement surgery, he referred me to the BEST! I am confident of his continuing best interest of my health issues. I will forever be thankful for his coming to me when I went through a very urgent matter--he is GREAT in emergency situations. I am truly thankful. Carol T., Burbank read more

I have been Dr. Mayur Patel's patient for 13 years to say that he is an excellent doctor is an understatement he has seen me through many illness's and surgeries he has calmed my fears and given me stern reprimands when I needed them such as my issues with overweight. I am already worried about him retiring. I shall have to retire with him. He holds his staff to an extremely high standard. Oh, my husband Charles has been his patient for 15 years I would recommend him while singing his praises to the heavens. Dr. Mayur a multitude of us would be lost without your care. Charles and I love you dearly. Your patient Marie. Salmon read more

I can't tell you how much I love my doctor! I've been with this office since 2004. They worked with both my parents and I always appreciated the care and thoughtfulness that they have provided us. Both Dr. Shailesh and Dr. Mayur along with their associates have been incredibly attentive and compassionate. They have seen my child grow up and always ask me about her, which is very special. It's great to have a doctor who takes the time to know you and your family and grows with you. I wouldn't go anyplace else! read more

The staff is terrible. After one visit, I observed the chaos with appointments and patient care. Dr. Patel may be great but I can't trust his office to respond to any critical situation. read more

Dr Patel is one of the nicest dr I have ever had. He is sooooo nice and has an amazing bed side manner. There is a wait here but he is so worth it. read more

Dr. Patel was so patient with me. He listened to what I was saying to him and I felt like I got the treatment I needed.

At first, I was very impressed; however, once the sleep study was concluded and I was fitted for a CPAP, things changed. i called the doctor to tell him about the problems I was having and he poo pooed them and told me to muddle through until my next appointment in 6 weeks. I ended up returning the CPAP, discovering that only UCLA and one other doctor in Tarzana were fully accredited. He was not. I made an appointment at UCLA, met with the doctor and was told about different equipment that would be better suited for me. Dr. Patel insisted my problem was I was breathing through my mouth. This is impossible to do with the type of CPAP machine I had and I knew I wasn't. UCLA gave me a machine that is totally automatic; i.e., you get the amount of air you need at the moment, not a constant flow all night long. From the beginning of my use of this new machine, I have not had any problems. Also, when I told Dr. Patel that his office person, when I called to cancel the sleep study because he was not in my network, told me he had agreed to accept the amount of money the insurance would pay as payment in full, said. Well, you know, she's no longer here. Not my problem. I told him I offered to pay what my co-pay would have been had he been in my network, he agreed, but not before he attempted to barter with me to increase my share. I refused; however, every statement I have received from his office bears the incorrect amount I owe, even though I faxed them back explaining the agreement I had reached with the doctor. read more

Unfortunately, I have had a nightmare experience with Carol from the Billing Dept. at Dr. Patel's office and would NEVER recommend anyone to go there. I had an asthma attack back in Jan. where my regular Dr. sent me to Dr. Patel's office for further testing and examination. In late April, I received a voice message from Carol saying that I need to call back right away about an urgent matter. When I called back, she informed me that I owed over $400 and it was past due. I told her that this was the first time hearing about it and she needed to send me a bill before I pay anything. Carol told me that she sent out statements in Feb., March, and April. I told her I never received those, and was not going to pay anything until I see for myself an itemized bill. She didn't believe me and said I needed to make a payment because it is past due and threatened to take it straight to collections. I have no problem paying a bill, but I by no means received anything from them until that phone call. I ended up hanging up because she was seeming to accuse me of lying. When I received the bill, she had billed me the incorrect amount and I had Health Advocate contact her on my behalf because I could no deal with her attitude and horrible customer service. Two representatives called on my behalf from Health Advocate, and both of them told me that she put up an attitude and was not nice and willing to help me solve the billing issue. She was still accusing me that I haven't paid anything in over 90 days because she sent the bills in previous months. After much back and forth, and carefully examining the bill (it was the most confusing bill I have ever seen), we settled on the correct amount and she billed me once again. I notified her through Health Advocate that I want to make it in payments of $50 per month, and she said she would only accept $85 per month because it's my fault I'm already late. Quite honestly, Carol is hurting Dr. Patels office and I was absolutely horrified by her lack of customer service, and accusing me of lying. I will never return there, and will warn everyone to stay far away unless they want to deal with Carols attitude and rudeness. I made a payment of $85 to get her off my back because she kept threatening me to take me to collections. DON'T GO HERE and deal with Carol's nonsense. read more

Dr Patel himself is a great doctor. I was originally a patient of Shailesh, but when he left the practice Mayur took over. The office staff is another thing. The girl at the front desk is so rude. Smacking her gum, barking orders. Why do you make my appointment at 2 and when I arrive on time you tell me to sit down because you are at lunch? Been with this office for over 10 years. Seriously considering leaving if this "new staff" is here to stay. read more

All I have to say is that this doctor is rude. I saw him take the phone from the front office girl and started calling the person on the other line stupid and said some other rude stuff then hangs up. That was really unprofessional of him and he really shouldn't be talking or acting that way in the public.. actually he shouldn't be treating people like that in general. read more