1. Mazza Recycling

    1. Mazza Recycling

    0

    Tinton Falls, NJ

    Mazza Recycling

    2.1 (8 reviews)
    Open 7:00 am - 4:00 pm

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    Dumpster rental

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    Grand Sanitation - Since last week Tuesday

    Grand Sanitation

    (136 reviews)

    Brand new customers. They were supposed to pick up 10 days ago. We're still waiting on our trash…read morecan! Now there's way too many bags of trash. Just called and said they will pick up tomorrow w/o a can. You can bet I will update. UPDATE! They have redeemed themselves. Not sure what the initial problem was but all is well now!

    Are you tired of customer support just being an argument?…read more When did it become the job of customer service to tell customers what they can't do and not offer a solution?! I don't know about you, but I am so sick of companies that think putting someone on the other end of the phone, in a position of negative combat, is offering customer service. That is what you get from Interstate Waste, formerly Grand Sanitation. Not to mention their high prices! I put old, dried up, water-based paint cans in my trash. They are as solid as a rock. I did this because if you do a search on Google and ask how to dispose of them in NJ, this is the answer you get. I also called customer service years ago, back when they were Grand Sanitation, and that is what I was told to do. This morning my trash was not picked up by Interstate Waste, formerly Grand Sanitation. I called customer support. The Interstate Waste, formerly Grand Sanitation employee kept saying, "No!" "You can't put paint cans in your trash, only trash bags." Her only approach was combative. Instead of saying, "I'm sorry this happened. Unfortunately, we don't allow paint cans in the trash bin, BUT you can do X, Y, or Z. Can I set that up for you? All she did was say, "No! You can only put trash bags in your can." If she did not have the answer for what to do, she could have said, "let me find out how we can address this situation and I'll get back to you." I think our country has gone off the rails when it comes to customer service. We either get someone from another country who follows a script and does not deviate from it and inevitably does not resolve the problem, or we get someone who is combative. When we get actual customer service, we are so grateful that we don't know what to do with ourselves. So, if you have another choice besides Interstate Waste, formerly Grand Sanitation, I would recommend that you try any other company. XXXXXXX - Update - XXXXXXX Grand Sanitation responded with an attitude saying "The beauty of your review is that its for a company that no longer exists. It's not going to change anyone's mind! If you share with me your address I'll try to get your paint cans picked up." I state very clearly that Grand Sanitation is the former company that is now Interstate Waste. After giving attitude, they say what they should have said all along, "If you share with me your address I'll try to get your paint cans picked up." BUT share my address???? How do you do that privately if they do not allow contact through Yelp???? I think that companies are screwing us all every chance they get and we need to fight back.

    Mazza Recycling - recyclingcenter - Updated September 2026

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