1. Mazzer Pro Services

1. Mazzer Pro Services

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Saddle Brook, NJ

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14 hours ago

This is a company that is honest. Their employees are friendly, helpful, do a great job and care about the work they do.

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1 year ago

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Reiner Group - 11-02 River Rd.  Residential

Reiner Group

(56 reviews)

Great group and not typical of HVAC contractors. My crew was a great group of guys…read more I am very pleased with their work and professional attitude.

We encountered water leak from AC unit due to clogged drainage pipe and on Friday asked for…read moreservice. Visit 1: Technician contacted me and came Saturday morning that we paid a contract fee over $250 to enjoy the Saturday service, better rates on diagnostics, labor and parts, and 1x annual maintenance. The technician cleaned the unit and pipe to make sure water flows through. We were charged over $200 for the job done. I observed slight water leak of the same spot and called for service. Obviously, I was too naive to consider this the same water leak. Visit 2: Technician came Thursday afternoon but without calling to confirm the exact time. He realized the leak comes from the loosening drainage pipe that the first technician overlooked. He got the job done and charged me only labor and parts for ~$80 (diagnostic fee exempt). Overview: Positive: Good communication and timely response. Negative: Feels overpriced given over $280 for the job, which is already a favorable rate built on the contract fee of over $250 paid. They don't seem to take the result accountable such as guarantee no leaking, rather, they just calculate the costs in detail. Remember, if same thing happens to the same spot again, it just means another bill, not bc they didn't do their job in the first place. Not sure if I expect too much. I'm looking for other options that I might pay less and the technician could guarantee to resolve it within the reasonable budget.

Mazzer Pro Services - hvac - Updated July 2026

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