Poor customer service at the grave site. Lack of care with the family when they arrived. Staff…read morestayed in the hearse seeming to not get wet like the family. Staff was not present to help the family or guide them. Watch out for the Dignity Website. It is a scam. Do not purchase flowers or other items from their obituary pages. There is a lack of care and disconnect when assumed there would be since marketed on their site. Flowers ordered never arrived. Go elsewhere.

Coughlin's Law: Bury the dead. They stink up the joint…read more Ok, just kidding but this the final resting place for many souls including JIMI HENDRIX! Yes, it's true the body of James Marshall Hendrix is laid to rest here. I've visited many of times and the new mausoleum is spectacular. Multiple entry points to the cemetery but if you're looking for the voodoo child you'll come to west entrance close to McDonalds and you'll come to it immediately. Please recognized this is a cemetery so be respectful of your surroundings. Well, that's it. Excuse Me While I Kiss the Sky!

If I could give no stars I would. Catherine was nasty and rude. She also LIED about one of my…read morefamily members to another. To handle any grieving human being in the manner that she did was uncalled for and downright unprofessiona. Please find somewhere else to handle your loved one's services.

Calvin's level of professionalism was so calming during our time of grief. His quality of work was…read moreexceptional. He worked hard to make my relative look exceptional in spite of a long illness. This made our parting-view bareable. The pricing was very competitive and our experience was one of excellence.

These people are scammers! They take advantage of people at their lowest smh I had asked them for a…read morequote and when we got there they up charged me and said it didn't come in the "package" they provide. The website is completely different from their actual prices and the service was terrible.

So sorry to have had the experience with Daphne we did. I spoke to her three times that morning…read morewhen she gave us pricing, made the appointment with her when she told us to be there at two o'clock to make the payment to be on the schedule. We get there for her to say we didn't have an appointment, as well as treat us very rudely and calling us liars as if we just popped up there for nothing. I explained to her, I am a business owner in the state we live in and I would NEVER allow my staff to treat a customer in this manner, even if they felt they were right. If we weren't so short on time and didn't have several other family members buries there, we would've found another place. Not to say she is the business, but a huge reflection of it.

It is impossible to get any customer service at this location. Calls and emails go unanswered…read more Several family members are buried here, so I am a regular visitor. A vase was stolen from my dad's gravesite. I paid over $200 to get it replaced. Two weeks later, the insert was missing. When I called to ask about it, it took three weeks for a reply and I was basically told, they aren't responsible...did I want to replace it for another $200? On key holidays, ie Mother's Day, the water is not turned on, so we've started bringing our own. Also, waste cans are usually overflowing. I've been trying to get a vacant, pre-paid plot put into my brother's name for 3 years. I would give this place zero stars if I could. They only want your money and then you will be on your own. AVOID Riverton Crest.

We went out to the gravesite to visit a relative and since we haven't been there for a while, we…read morecouldn't remember the exact location. As you pull into the entrance, it looks like there's a gate now. The office is located to the left of the entrance. We stopped by the office to see if they could help point us in the right direction. The staff here was really courteous. Gabe offered us some tea while waiting to be assisted. He helped my relative with the planning process years ago, so I was shock that he remember who we were. The office receptionist Be went out of her way to show us the exact spot. I was expecting that she would hand us a map and have us go on our way, but instead she knew exactly where my relative was located. I'm impressed because she didn't use a map or some locator of some sort to find the spot. Kinda cool and creepy at the same time, if you ask me. There's faucets around the cemetery to use for the flower vase. Based on my observation, it seems like this cemetery is connected to the visitors families, because as people were driving into the cemetery, they stopped to say hi to the employees. So that tells me that they really care about the families.

If I could give them more stars - I definitely would without hesitation. Michael and Desiree are…read moreamazing to work with. My father's death was hard for all of us especially my mom. With their guidance and support- everything was done so well and seamlessly. There was no upselling of anything, no pressure. They were able to accommodate our requests. My mom was so impressed with Michael. He walked with her to the viewing of my father. And he stayed with us until my dad's burial was done. He made sure everything was ok before he left. Desiree was quick to respond either a call or text. She's was very helpful. Price was very reasonable. They are caring and compassionate people. I would definitely work with them again.

Tl;Dr: A local funeral home that does everything that matters better than the national mega corps…read more They don't upsell you, they're extremely helpful and informed, they're timely and I've never had a problem trying to get in touch with them. Sure, Desiree might get a little flustered if you send her cell to your AI answering machine when you don't recognize the number on the caller ID - but other than that, they all goods. Oh, and they tend to cost less than other places... that's pretty important too.

Emotions are very fragile and running high when a family is preparing for a loved-one's funeral…read more Having experienced dozens of funeral homes over the years, I am very pleased to rate Fintoft's as one of the best. They have a very warm, caring, and knowledgeable staff. They are responsive and attentive to every member of the family and their needs throughout the entire process. Elizabeth's compassion and attention has been a true Godsend. Thank you for all your support. We wish all of you the very best.

This past November, for my Grandma's funeral service, I was responsible for creating the program…read moreand the prayer card. I had never done this before and was creating it from out of town. The church where the funeral service was going to be suggested I call Flintoft's Funeral Home and have them create the program and prayer card. Chris at Flintoft's was so very kind and helpful in this process. I picked out a design from one of their templates online. I emailed him all the information and the next business day; he sent over a draft for my review and approval. One of the fonts did not look perfect. He promptly helped and selected a different one and it looked so beautiful. My Grandma would have been so happy. For such an emotion project to complete, it was easily done by Flintoft's staff and with the kind support of Chris. Thank you so very much.

When I lost my husband to a massive heart attack on February 4 2024, I was trying to get…read moreeverything done alone and was so grateful for Miranda who was so helpful to me. After receiving the many forms needed to proceed and arrange for his honors ceremony, I was told that she no longer worked for them and that was when the nightmare began, I was completely ignored and when I called to turn in my paperwork with Cady, I was informed that they had already done the service and his ashes weren't there and I should just move on. They then blocked my calls and refused to further communicate with me, nor offer an apology for anything. I strongly recommend that you NEVER USE THIS COMPANY AND INFORM YOUR FAMILY AND FRIENDS TO AVOID THEM AT ALL COST.

Our family is extremely grateful for their patient, diligent, and compassionate care of our loved…read moreone. We appreciated their honesty and efficient work, making us feel safe at a very vulnerable time. Highly recommend.

This beautiful funeral home is a landmark in Bellevue, having been around for a long time, and…read morebeing the resting place to many in this community. They have various types of plots and mausoleums, and their new building is much larger and modern, with multiple rooms, large reception hall, and ample parking. The staff were very professional and helped the experience feel organized and streamlined. I appreciated them bringing us umbrellas when it started to rain, and some even gave up their own umbrellas for the guests, despite this gesture soaking them in the rain instead. We felt very respected and cared for during the entire event, and the tech (like mics, tv, audio) were prepared well and of high quality, and did not take away from the eulogies and mourning experience.

Sunset Hills Memorial Park & Funeral Home provided thoughtful and professional service during an…read moreincredibly difficult time for our family. The staff were attentive, organized, and genuinely caring, making what could have been an overwhelming process much more manageable. The facilities are peaceful, well-maintained, and create a comforting atmosphere for honoring and remembering our loved one. We truly felt that our family's needs were understood and that our loved one was treated with the utmost dignity. A special thank you to Celebrant Stu Schell, who conducted the service with warmth, compassion, and sensitivity. His guidance and presence made the ceremony even more meaningful and helped our family feel supported throughout. We are also very grateful to Taelin and Pat, whose kindness, attention to detail, and thoughtful care ensured everything went smoothly and eased our burden during this difficult time. Overall, Sunset Hills, along with Stu Schell, Taelin, and Pat, made a very challenging time a little easier, and we are sincerely thankful for their support and compassion.

I had the privilege of working with Cammie when my mom passed away in October. No matter how much…read moreyou prepare, the loss of a loved one is intense, immense, overwhelming and devastating. From the moment Tevan took my call that awful evening she passed, to the care and compassion rendered at my house at her removal by Chris, to the dedication, care and professionalism of Cammie, Randy King, Summer and all involved in her care.. they made sure even as a commoner my mom was treated as a queen. Thank you, from the bottom of my heart, thank you for ALL you did for my family in my darkest time.

I want to give a heartfelt thank you to the Bonney Watson team for helping coordinate the care and…read moreshipment of my grandpa back to his homeland. The process was long and came with many unexpected bumps along the way, but Tom was communicative, supportive, and truly advocated for us. Without his help, we wouldn't have been able to bring my grandpa back to Vietnam, where he wished to be laid to rest. I highly recommend their services to anyone in need. Just a word of advice, the process of bringing a casket abroad does take time, so patience is key.