It was a well-planned day from our pickup at the cruise port to Central Rome and all the major…read moresites we had a private driver and private tour guides for most of the day. It was well worth the money.

Our guide Piero (Peter) was wonderful! He MADE our experience exceptional!!…read morePeter's knowledge and engaging style along with his love of history exceeded our expectations. Highly recommend this tour and ask for Peter!

My wife, mother-in-law and I used this company. We were running about 3 minutes late, even though…read morethe messaging we received was very clear to be early. My mother-in-law is elderly and getting around with her took more time than expected. Still, we arrived at the staging area and the staff was still very pleasant and accommodating. You can tell they were getting us to hurry because they know the area would be overrun with other tour groups. They really wanted us to have the best time and experience there. And they sat us in a very good spot for the Wednesday audience with the Pope. I would definitely recommend this company.

Great tours! We did the Colosseum and Vatican tour. The Colosseum tour was with Ferdinando and his…read moreknowledge and passion for what he was showing us was obvious. He is definitely highly recommended. He is an archaeologist as well so he had a lot of fascinating things to share with us. We actually ran into him on three separate occasions in Rome by chance and he was great to talk to each time. The Colosseum tour we took also included the Roman Forum and Palatine Hill (both even more fascinating than the Colosseum in my opinion). The Vatican tour was with Claudia and she was equally as knowledgeable and fun! She obviously knew the folks she needed to to get around in this massive complex without having to wait for anything. The "no-line" entry most tours get has lines here. She had the hookup to get us even past those lines. The tour starts through the Vatican Museum and it was very crowded at the time we were there. She fought to make room for us to get in front of the masses to get a close look at all the things she wanted us to see. It was great to see her genuinely care about our experience. Just about every other tour group we saw in this places had at least 30 people in them. Both tours we took with Real Rome Tours had less than 10. We all had an equal opportunity to experience these beautiful sights with great knowledgable folks who even stuck around to answer any questions we had. They also give great recommendations on restaurants and other places you need to see while in Rome. Gerard was also a pleasure dealing with while booking our tours. He is well organized and gave us a great alternative when we wanted to do the Colosseum Underground tour that wasn't available. It worked out perfectly for us. I couldn't recommend Real Rome Tours any more.

I booked a Colosseum guided tour through LivTours for my family during a long planned trip to Rome,…read moremeant to celebrate my son's graduation from Lehigh University and my daughter's high school graduation. Instead of a memory to celebrate, we left with one none of us will forget for the wrong reasons. LivTours guides do not give guests individual paper tickets. The guide holds all admission on an electronic ticket and hands each guest a small sticker as the only proof of entry. On an extremely hot day, my sticker came loose. Our guide walked ahead with two other guests to the bookshop and, by her own account, only glanced back and saw our group heading toward the exit. She never confirmed we actually made it out and never checked that each of us still had proof of admission. When I reached the exit checkpoint, staff asked for my ticket. I had none, because LivTours never gave me one. I was told it was illegal to be in that area without a valid ticket, pulled aside, and questioned. The police were called. I stood there while my wife and children watched and had to step in to try to help me. My wife eventually pulled up our purchase receipt on her phone, and that is the only reason I was allowed to leave. LivTours admitted in writing that the guide saw our group heading toward the exit and left without confirming we made it out. She did not secure our exit. She did not check that everyone in the group actually cleared the checkpoint before she walked off with two other guests to the bookshop. Making sure a group actually exits a controlled site, not just watching them walk in that general direction, is a basic responsibility of a tour guide, especially one holding the only ticket that gives that group the right to be there in the first place. As an African American man in a foreign country, being publicly stopped, questioned, and detained by police in front of my family was humiliating in a way that is hard to put into words. This was supposed to be a trip celebrating my children's accomplishments. Instead they watched their father get pulled aside like a criminal because a tour guide walked away without making sure we had what we needed to leave. A LivTours representative called me shortly after and told me directly that a refund would be issued. Weeks later, after I put the complaint in writing, LivTours reversed course completely. They now claim the tour was "completed as planned" and that the incident was outside their control. Their own emails contradict that. They admit their guide saw us walking toward the exit and left without confirming we got out safely. They admit they do not provide physical tickets to guests. Those two facts together are exactly why this happened, and it happened because of how LivTours operates, not because of anything my family did. I would not recommend LivTours for any tour requiring facility exit past a checkpoint. Ask directly whether you will receive an individual physical ticket before you book, and get it in writing. Reggie

We had an amazing tour with Maria Claudia through the Vatican City in July! She was so…read moreinformative, pleasant, and a real trooper guiding us in 100 degree weather! She was also very thorough and accommodating. We even watched her swoop up an injured bird in her hands to rescue it from getting trampled by tourists. Overall, an unforgettable day! Later the same day we did a Coliseum and Ancient City tour with Gabriella, who gave the same awesome informative type tour, and did it with a fab attitude in the humid heat. Overall, I would say this is a great company!

Our family of four joined another six people on the Testaccio 15-year anniversary tour and lucked…read moreout with Edma as our guide - not shown on their web site, so don't know how we got her. She was instantly personable, funny, thoughtful, and energetic without being nutty. We had a great first stop that ended up being a restaurant (Masto) we were delighted to return to later in the week and the owner happened to be there and we had a wonderful time with her again, and enjoyed the dinner just as we had the tasting. The stops were great, the walking easy, the food good, and Edma was a fountain of local geography and food culture information. We all felt like we got great value and were happy with the experience!

Would give them less than 1-star if I could. Booked the Trastevere Twilight Food Tour in Rome for…read moremy 2 children and I. At the time of booking, we informed them of the food allergies we had and we were permitted to book the food tour anyway. One of my children and I had severe food allergy to various fruits. When we checked in for the food tour we were advised we could not participate due to our allergies. After some significant back and forth they would only refund 2 of the 3 of us stating that the third would. it be refunded as she did not have any food allergies and she could go with the group and another adult that was with us who was going on the food tour and despite her severe food allergy, was permitted to go. My child is 12 and was not going to go without her mother and sister. it is wholly unacceptable that the company refused to refund the $150 US that we paid for the 12-year old who did not go on the food tour and them trying to force us to send her with someone else who was not her parent. Would not recommend this company!

This was an amazing tour. Our tour guide was fantastic and it was a more intimate experience. It is…read morewell worth it.

Valerio is amazing! Wonderful Tour Company ! A great golf cart tour!…read more Just back a week ago, While doing our research on what we could do before we started our 21 days cruise holiday from Rome, we found the IterItaly. We booked their service to pick us up from FCO too, on time and quick transfer was provided. Driver was well presented and polite. Golf Cart Tour - Must do for your first trip to Rome. we got to see all the great sights of Rome in the comfort of a golf cart. We did this golf cart tour in 3 and a half hours. we got to see all the great sights of Rome in the comfort of a golf cart. It was great we loved it. Its amazing because you get to go into a lot of the squares and narrow alleys/streets and can see so much without getting too tired. Our tour guide/driver was great! You should definitely do this. For shore excursions, We visited three Italian ports (Rome, Naples & Florence/Pisa) while cruising on Princess, We booked our Italian ports trips through the IterItaly was excellent. In each port we were met by the driver as soon as we exited the boat. The vans were clean and comfortable. As we drove around, the driver would explain about all we were seeing. The service and expert guides provided by IterItaly made our trip memorable. I can't say enough about how they catered to our needs to ensure we got a true sense of these three ports. I would definitely recommend this company and I would use them again, the trip was excellent and Small groups enabled us to get very close to every tourist attraction and get to the front of the line with their line jumper passes. Well worth the price of their service and very competitive with many larger group rates. Brilliant and fast service, Would definitely use them again!

Alessandro is a fantastic guide! So knowledgeable and fun. I can't recommend him and and this tour…read morecompany enough for a hypogeum tour of the Colosseum.

I wish I could give a lower score than 1. I am. Not sure why the gave such positive reviews. The…read moreliteral only thing we wanted to do in Rome was a tour we booked with this company. I booked it 8 months ago and they changed it to a non acceptable excursion one week before. They claimed that they had no control but not sure why they couldn't have figured it out months ago that they overbooked, maybe I could have figured out another excursion to do but now with one week to find something, of course it is impossible.

AMAZING tour experience!…read more We had a private 4-hour golf cart tour (highlights of all major attractions) which allowed us to see so many special places all over the city and from vantage points we would never have found on our own. Plus the golf cart was just fun whipping down random cobblestone streets and through crowds of people. It was a really special experience for us, and our tour guide was superb; very jocular and down to earth. As part of the tour our guide also got us into the pantheon for free and showed us around one of the local churches which had unique graphic illusions (as well as some creepy skulls/skeletons incorporated into the religious artwork). One of my favorite parts of the tour was stopping to check out Giardino degli Aranci (orange grove public square overlooking the city at night). Highly recommended.

AWESOME in every way! Our driver Matteo was absolutely…read morefantastic. Personable and knowledgeable, he was like an extension of our family, not just a tour guide. Do you want to see a lot of Rome in a short time? This is the way to do it!

I want to take this time after getting back from the greatest vacation we've ever had. I want every…read moreAmerican to know , if you go to Rome and you need transportation , that this company should be your very first choice. First of all you get Julian who speaks fluent English and knows the city of Rome and Naples like the back of his hand. This man was the single most important reason why our "day" trip was so successful. It started at 7am but we were late but Julian wasn't. He showed up in a exceptionally clean Mercedes van large enough to carry 6 adults with ease and comfort. He gave us the tour in Rome pointing out things we didn't even know we wanted to see. For the uninitiated if your American ass thinks your driving in Rome in a rental car and think it's all good your so mistaken. Your going to get in a accident or hit a pedestrian. Take it to the bank. You could spend $200 Euro for a travel bus but you just screwed yourself in quality and excitement not to mention the personal touch of a guided tour of the best driver Italy has to offer. Julian is just so much fun. Heading to Palermo after Naples the traffic was truly screwed. It was a least a hour just sitting behind the tour buses but Julian saved the day. He took is thru the craziest most beautiful areas most tourists won't ever see. Also you would be afraid to try as many of the areas were capable of only one lane of traffic. Omg I can't tell you how grateful we were not to have to sit in that as we are from San Francisco and have to deal with that gridlock on a daily basis. When we arrived in Palermo Julian took us to the very best food we have ever enjoyed in our lives. I mean that literally. I had no idea how much the restaurants in the USA have been screwing me over my entire life. The pasta is just so damn good. But what completely surprised all of us was the sea food. The best of food anywhere in the world. The desserts were just as good as the main course. If you go tell Julian to take you to his friends restaurant. We can go on and on about the food but this is about a review about the limousine service. When it's all said and done Julian got us back home around 10pm. Our last stop was the volcano. Julian is a family man and took the time to buy his wife and kids souvenirs himself. Loved that. All of us did. Being in Italy for the first time had all of us on edge about trust and being ripped off by everyone. The truth is whatever we paid for was deserved just for the safety we felt with Julian. When you see the military everywhere in Rome it's just such a relief to be in the presence of someone like this who can easily explain things to you so it makes sense. IE why are there no lids on the toilet bowls ?? Well Julian explained why. I can't overstate how much Julian made our trip so awesome !! Julian knows the land , back roads , the restaurants , and was so very patient with a bunch of Americans who made his life really difficult for one entire day. The prices for Julian are half of what a tour bus are and no where near exciting or entertaining. He was a total joy to be with. He is a excellent conversationalist and really funny. ( know what FIAT stands for ? Fix It Again Tony !!! LOLOL ) Trust me when I say if you are new to Rome or thereabouts this is the only company you want to deal with. Thank you Julian from all of us. You made everyone feel safe and you gave us the very best day in Italy we had. Even better than Venice. That Julian with the tie and some other scenic pictures for the drive. Also for the uninformed , make sure you understand that when you have a personal driver his expenses are yours. I'm referring to food , coffee breaks, etc. and hell yes you tip at the end of the ride. That's also what I liked about Julian. He didn't ask for cash upfront and didn't even count it when he drove away. The man just isn't a American at all.

Julian with Bounty Limousine did a great Job showing us Rome. He picked us up early in the morning…read moreand made sure we arrived in time to board our ship. Julian knows the history very well and also did a great job of finding us a place to eat that was where the "locals" go. The food, service, and price were great. As he drove us around he did a great job of explaining where we were and the history. He has a very comforting personality and funny. His Limo was very nice and clean. Julian is also a very good driver and made us feel safe. He was also great about giving us pointers while we were in Rome on how to save time. He knew all the great Coffee/Gelato cafes. He made us laugh and made what was a great vacation even better. It's been a few years since we were in Rome and to this day we speak of Julian and his hospatality.

Excellent tours of both the Colosseum and the Vatican. Both tour guides were very friendly,…read moreknowledgeable and responsive to questions. We learned a great deal during a relatively short period of time. Looking forward to going to back to Rome!

Fabulous tour of the Colosseum, though at times hard to hear unless muscling your way to be near…read morethe guide. If you are truly interested in everything the guide has to say then I highly recommend paying for a private tour. Still, our guide was excellent and I would definitely do it again.

We utilized their service twice while in Rome this past October 2016. The first trip was a transfer…read morefrom the airport to our B&B near the Vatican. Our flight was over two hours late arriving into Rome due to airline delays and our driver was there waiting when we came out of the customs hall. The trip in to Rome was outstanding, especially since we were driving in traffic due to the delay. Our second trip was a transfer from our B&B to the cruise port in Civitiveccia. Andrea picked us up a few minutes earlier then our reservation and we had a very comfortable ride out to the port in one of their Mercedes minivans. We would not hesitate to use them again when in Rome and would recommend them to anyone looking for a quality car service.

We were 4 female friends traveling alone. Safety was a major issue for us. We used Aim Limo in Rome…read morefor pick up at Civitavecchia port and transfer to Rome. Aim arrived at the port, on time, and in pouring rain loaded ALL of our luggage into a well appointed and comfortable van. Our driver was safe and courteous. We were dropped off at our hotel in Rome. He again handled all of our luggage with care. We were in Rome 4 days and needed to transfer to the Rome airport. We again used Aim Limo. The driver, David, arrived 15 minutes early and loaded our luggage into another comfortable van and drove us to the airpot. We would highly recommend Aim to anyone inquiring. The drivers were courteous and attentive to our needs. Ivano, our contact, was easy to communicate with and quick on any questions we had.