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    Recommended Reviews - MBTA

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    19 years ago

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    17 years ago

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    16 years ago

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    Professional Ambulance - Pro EMS

    Professional Ambulance - Pro EMS

    2.5(4 reviews)
    1.3 mi

    "PRO EMS" A.K.A "Professional Ambulance Svc" A.K.A "Professional Ambulance Serv" overcharges your…read morehealth insurance company whom will only pay reasonable and customary charges for ambulance services. The remaining balance is immediately sent to First Financial Resources collection agency without even contacting you. This is an absolutely deplorable company.

    Update! Heard back…read morefrom Professional Ambulance and they were very sincerely apologetic and helpful. Because my actual ambulance ride (a year ago) was good and they've amended the issue that I had with the service, I'm upping this to 3 stars. _____________________________ Original Review I was in a gnarly bike crash last May. I didn't want an ambulance, but someone at the scene insisted on it because I had smacked my head on the road. I remember the service being fine; they showed up fast, everyone was pleasant enough, and I got from Kendall Sq. to Cambridge Hospital quickly. The reason I sought out this profile and am writing their first review, however, is because of the terrible experience I had today with the billing department. At the time of the accident, I was without health insurance -- therefore, the bill was substantial (read: insane). But it is what it is, and I've been paying it back in small chunks ever since. Without going into too much detail, the billing rep called me today to collect a late payment (my error, I fully admit) and the subsequent conversation was humiliating, belittling and totally unprofessional. I was, and am, startled and upset by the rep's comments, despite paying off the full balance. Heck, even if I hadn't paid them a dime, I STILL would not have deserved this shoddy treatment. Debt weighs heavily enough, Pro EMS. We don't need any derisive comments from you on top of it. I know that in the kind of situations that call for an ambulance you may not have a say in which company you call but, if you do, steer far, far clear of this one. I sent them an email through their site earlier today and will update this review if they respond.

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    Professional Ambulance - Pro EMS
    Professional Ambulance - Pro EMS
    Professional Ambulance - Pro EMS

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    Cambridge Checker Cab

    Cambridge Checker Cab

    2.5(42 reviews)
    2.6 miEast Cambridge

    I had a driver that yelled in Arabic at every single car. When it came time to pay he swiped my…read morecard and explained the card machine doesn't work. I said let me try and he refused, then agreed and guess what!? The card machine worked. Crazy. There's an iron clad divider that looks thick enough to stop .223 caliber bullets and will guarantee you will have an uncomfortably safe ride. 308 caliber could probably penetrate it though. Let's hope any robbers pack light.

    Do I need to get out a map and give specific directions to these drivers?…read more THEY G O W A Y O U T OF T H E WAY E V E RY TIME I USE T H E M This is the most annoying thing about taxi companies.This particular company managed to turn an ordinary two and a half mile drive into a twenty minute,eight mile D E T O U R complete with congested rush hour traffic. The ride cost me over twice what it should have and when I spoke to the driver about it, he said that the normal route, the one I expected him to take, was always bad at that hour. Not true, Mr. Taxi Driver. That's my neighborhood you are talking about. As we sit here in frozen traffic, more than five miles away from my home, farther away than where you picked me up, I watch the meter go up and up and start feeling my blood pressure boil. Then when Mr. Taxi Driver goes straight past my street, meaning we have to go around the B L O K C adding four more dollars to the fare, I almost lose it. This taxi annoyance is turning into one of my major pet peeves. I don't like being taken advantage of and can only imagine what goes on with the sweet innocent tourists who fly into Logan and ask a cab driver to take them to their hotel. Just bring me home by the direct route, please.

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    Cambridge Checker Cab - Business Logo

    Business Logo

    Cambridge Checker Cab
    Cambridge Checker Cab

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    MBTA - transport - Updated June 2026

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