I took my vehicle in for a repair today and, truly, I could not be happier with this business. They…read moregot me in right away, did a great job, and are very very kind. My family and I will be using them for all our automotive needs from here on out! 10/10!

This team came up big for me! My vehicle broke down an hour plus from home and had it towed to a…read morelocal shop. They ended up wanting to charge me an outrageous amount. I called up Vega and they quoted me half the price before I mentioned anything about the car being at another shop. I had it towed over their the next day and had do the job. Jennifer was awesome to work with. There was a little issue that occurred but Andy and Jennifer took care of everything! If they lived closer, they would be my new mechanic! Thanks for everything!

Mechanical side is a joke. Will charge bogus diagnostic fees with high hourly rates. Charged 1k to…read moreget car inspected and it still had an engine light. Had to go to D & L in Morgantown to get it straightened out and FIXED!Mark is an idiot and should stick to auto body work. He gets his family and friends to place high reviews for him when he's nothing but dishonest and greedy!!! Especially when he doesn't tell you he charges you extra for using a card. FU Mark and your front office desk lady who needs to retire.

I've been coming here for years and respect and trust the integrity of this shop. First, they will…read morealways call you during inspection and let you know what they find and give you options on parts where applicable (like what brand of tire for your needs and budget). Second, they have a reputation around town for doing the job right the first time, keeping you safe, and not racking up parts you don't need. In fact, I was referred to Mark Troupe as the best in town by a senior lead mechanic of a large shop in a neighboring town who used to work on my car until he moved. Third, they are aways friendly and genuinely treat people well, you are never just a paycheck. They are always going to make sure you're safe. If you're in need of a trustworthy, budget friendly, highly skilled shop with people who are worth the loyalty our community has for them, search no more.

Very friendly and reasonably priced and had financing available. It continued to work on what they…read morecould find until it was correct..

Amazing work at reasonable prices! Arty replaced an alternator and even took us early!read more

Very professional, fast and efficient. They were recomended to me by my usual garage for thier…read morespeciality in transmissions. Highly recomend!

I needed to get an inspection & emissions test done on my Jeep Wrangler. I knew a had issues with…read moremy brakes so I saw it coming where I had to replace them. They kept me in the loop with their recommendations and didn't hit me with any surprises to be billed for. They made recommendations (for my caliper to eventually be replaced) but, this didn't stop me from passing the inspection. I will return my car to them on my next oil change and we will get that recommendation done. They were friendly and happy to share their expertise with me. I am hoping to see them whenever I need a repair.

My son had an emergency with his truck and R&S was able to fit him in and find the issue straight…read moreaway. Thankfully it was an inexpensive fix and he had his truck back later the same day. Great job.

Worst customer service ever! Do not go here! I would give a…read morezero or negative stars but I cant. Sent my car there 6 weeks ago! I called once a week just to follow up, as I wasn't in a huge rush due to the weather and they never once returned my calls over the entire 6 week period. I finally had to get my car and take elsewhere. I picked up my car after leaving a message the day before to have it ready to pick up. When I got there, they were at lunch and wouldn't even come down to talk to me about what had or hadn't been done. My car was stored outside and was covered in dirt and bird droppings. My previous experience with them wasn't terrible, however repairs were performed without prior approval. Do not go here! Now I have to go somewhere else to have my car worked on In the busiest time of the car show season. if you don't have time to work on my car let me know, so I can take to someone who does have time and won't ignore or lie to me! They had time to prep their race care and go racing on one of the weekends my car was there.

My Corvette was stored in an indoor facility and the car would not start or steer. I called…read moreCounty for help. Mike said he had a solution and arrived with help at the indoor facility. They Gojacked the car and pushed it out to the tow truck. The next day it was repaired and ready for a very worthy Toys for Tots Vette show. My club members were very grateful.This is Customer Service at its finest.

had my 1966 Corvette in there for a new clutch charge me up at $3000 when I got it back one bolt…read moremissing from the bell housing one bolt missing from the flywheel universal joint to needle bearing is missing. I would not recommend the shop to nobody I will never bring my car back there again. Also, when I got my car back there was a screw coming from underneath the car they charge me another thousand dollars to rebuild my clutch linkage. $40 part one hour to fix it be careful rip offs.

I moved here 20+ years ago and searched for automotive maintenance shop... 22 Years later, I…read moreimplicitly trust my cars to Ed... You will not find a finer honest gentleman anywhere...

Ed is a good and honest man. He is an excellent mechanic and is extremely fair in all respects!…read more Dennis J. Holbrook Parkesburg, PA.

#BackInBlack My BlackDiamond got some reconstructive work done (finally). Front bumper, upper…read moregrill, grill liner... plus inspection, oil change. The crew of Automotive Intelligence worked miracles and kept ya girl's budget in mind! Kate at the front desk orchestrates everything to a T, because sometimes maintenance can be scheduled and sometimes $#! happens! 99% of the time they've been able to squeeze me in with no notice and get me back on the road same day. What's even better is they don't pull any punches- they fix what needs done, tell you what to keep an eye out for next, and keep the cost real. And if they don't have time to do the job- they tell you (!) rather than keeping your vehicle hostage. The crew is knowledgeable- but when a job calls for it, the owner isn't afraid to get his hands dirty and show the shop why he's the boss and how they can get there too. And they are certified for all vehicles, not just domestic or JDM. Overall, Automotive Intelligence is an under-rated shop in West Chester and they make a habit to not disappoint. I'd say everyone should use them, but how would they keep squeezing me in last minute then? And no, they didn't pay me for this, quite the opposite! They're just cool like that. Signed, A Very Happy Customer

After reading positive reviews I called Matt with an unusual request. I wanted to increase the road…read moreclearance on my prius with a lift kit I purchased online. Would Import Intelligence be willing to do the installation for me? They would. While they had my car they installed four new tires, oil change, did the alignment and state inspection that was due. All for a reasonable price - in one day. The car rides like a dream with the new tires. They will be my service provider going forward.