If you had asked me last year what I thought about Owatonna Ford I would have had a somewhat…read morenegative opinion on it. My fiance and I had gone in there to test drive a few cars that we had seen on the website and were greeted by a salesman that either didn't like us because we were young, or thought we were just there to joyride because we were young. Needless to say, the experience left a very sour taste in my mouth and I was rather hesitant to return here. Fast forward to last month, my fiance was on the way to Albert Lea from Owatonna on 35 when every light on the dashboard turned on and the Taurus lost power. It chugged it's way to the side of the road where it was towed to a dealer in Waseca. It sat there for a day where they mulled over whether or not the warranty would cover the speed sensor in the transmission and because they weren't sure we opted to trade the vehicle in instead of chancing a several thousand dollar repair. DEML in Waseca only wanted to offer $7,000, Owatonna Ford offered much more. My fiance picked out a Silver 2012 Fusion SEL with almost every available option. It's safe, gets great mileage, looks fantastic, and is an all around stunning vehicle. The salesman we dealt with this time was amazing! Chris was great from start to finish. He was funny, friendly, knowledgeable, and didn't think twice about two 20 somethings in shopping for an almost new vehicle. After this experience I will most assuredly be buying my next car here. I have a Taurus as well and when it is time to trade the ol' girl in I will more than likely be getting myself a new Fusion or Focus. Owtaonna Ford really scored a win, and I would encourage anyone in the market for a new vehicle check this place out!

Back in July of 2021 I got my beloved Dodge Charger repaired here due to flooding that got in the…read moreengine. They completely destroyed my car in the process and after they "completed" repairs on my car, it broke down on the way home from the dealership, and my insurance company had to declare it as totaled. Thanks guys!

This company is definitely lacking in the professional aspect of doing business as well as terrible…read morecustomer service!! We went to get a vehicle and we're sent in 30 different directions for a week and a half being told the deal was a go !! Then the day we went to get it I was told I needed full coverage on the vehicle before they could get financing approval as if someone would put full coverage on a vehicle before a deal is even met !! Even my insurance broker said NO !! This man was ready to sell me a truck until he seen me in person I personally feel it's a race issue!! Whatever the case I will take my business elsewhere but I felt I must let others know so they don't get sucked into this situation!!!

Best place to buy a used vehicle in Southern Minnesota. Best selection and best up front pricing…read more No need to haggle- you are getting the best value right away! The other review is a joke- the guy and his "partner" went to the store near closing time and weren't happy the salesman was with another client. This is a tow employee store- not a dealership with dozens of sales staff.

My boyfriend and I drove down to Car Time to look at a truck we found on the internet. Jason and…read moreJustin were so incredibly helpful and kind. Boyfriend ended up purchasing the truck and it couldn't have gone smoother! They took the time to tell us the history of the vehicle and were very open about repairs that had been done. They also filled the tank for us before we left! I can't recommend them enough!

Bought a truck from here two weeks ago, first time every purchasing a vehicle from a dealership…read more They we're great!

We drive a Hyundai Sonata because it's almost impossible to buy a US-branded sedan, and a sedan…read morefitsd our needs the best. Over a several year period, Hyundai and Kia had a problem with the motors - they use a lot of oil. The 10-year/100,000 mile warantee is great for that. Hyundai has test to check if the leak is acceptable to excessive. That requires 1000 miles with no iol added (or removed). We hit our 1000 miles on I-35 at about the MN state line. I tried to get the oil checked and seals removed at several service garages. Everyone was booked up or didn't want to take the time for us, until I called House Chevrolet. They were awesome! they understood the need and what needed to be done, rushed us in for the work, were finished in a half hour, and made the contact with our dealer/garage back home. And I couldn't beat the price of the service.

I really appreciated the fact that the staff is very friendly and helpful. Landon answered my…read morequestions and I Love my new Equinox.

Able to replace alternator for our family traveling through back home during holidays. Made it a…read morepriority to get our family back on the road as soon as possible! Professional and top notch mechanic!

Impressed is an understatement- towed into their lot after breaking down on the highway. They were…read moreclosing in 3 minutes when we got there - Ashley greeted us with a smile , Nate pulled our car into the garage and worked on it for hours after closing. Golden service for copper prices. Good end to a bad day

Absolutely horrible experience..shame on me for going back for a 2nd time. These people at cars and…read morecredit have Absolutely not an ounce of integrity!!

I had to rent a truck from this location for work, they would not leave me alone always calling and…read moreasking questions. They knew how long I needed the truck for. Don't give me a truck when your going to sell it, and if I need it longer then what I said then don't sell the truck, I will never rent from this location again.

The woman we initially met with to get our rental was not clear and had us thinking the rental…read moreafter the insurance was done covering would be $13.09. The insurance covered $40 a day. When my husband and I returned the car, we were charged $373, and paid a total of $523 out of pocket!!! The guy showed me his computer to show pricing and showed our car rental was $40/day and the cheapest option was $25/day. They ripped us off by charged the highest amount the insurance would cover. despite their lack of communication we are not being refunded any amount. They are ripping off the insurance company and the people that suffer for the out-of-pocket portion. you should be ashamed!!!!!