We stayed at McCamily Plaza during our 2014 Thanksgiving visit with family. I was surprised that another reviewer wrote that there is not an exercise room/fitness center, because I had remembered there being one at the hotel on prior stays. Sure enough the exercise room is on the 2nd floor near the pool- I took some photos just to prove it exists. It is well marked with signs on the wall as well as in the elevators. Another reviewer mentioned parking- there is free private lot hotel parking and a nearby attended parking structure that connects to the hotel. The first night of our stay the parking attendant at the parking structure gave us free parking for some reason, the second night cost $6 for overnight parking. I don't feel that $6 for overnight parking is going to break the bank for me, certainly compared to other hotels that charge far more. During a recent stay in a Northern California hotel we were charged $25 a day just for having a vehicle on the property. Note: If you are sensitive to noise, ask for a room facing away from the Amtrak station (toward downtown) the desk is more than happy to do this on request. I mention this because as another reviewer mentioned, the rail line a few blocks away is busy with both freight and passenger rail traffic. We found that the free wi-fi had a strong signal and it seemed to have a good amount of bandwidth no matter what time of the day that we connected. McCamily Plaza runs special rates often and sometimes you can get a better rate from hotels.com. Not sure why the high priced rating from other reviewers because we felt what we paid was more in the "moderate" price range. Tip: Check out the nearby Arcadia Brewing Company for great food and microbrew beer. It's in easy walking distance from the hotel. read more

McCamly Plaza Hotel - Second Floor exercise room - near the pool. - Hotels Near Me - Battle Creek, Michigan

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I was at an event in the Kellogg Arena so I chose this hotel for it's convenient location. I made my reservation by phone. I called back several weeks later to modify and they couldn't find my reservation due to misspelling my name. They said that they corrected. When I checked in, they couldn't find my reservation because no one ever actually corrected it. The hotel is in need of updating and a needs a good cleaning. The heat sometimes works. Some in our group didn't have their rooms cleaned the entire weekend. Our room had remnants of the last guests and one of the beds was broken making it very uncomfortable to sleep on. Our remote didn't match our television so we had to locate the buttons on the television. Not a big deal but just another example of things that don't work. There were two employees that we found very responsive and helpful - a young man at the valet desk and the overnight front desk person. Other than that, the staff is not helpful and not particularly friendly. It's almost as if you are bothering them asking questions or asking for your room to be serviced. This hotel needs desperately to be purchased by a chain that can afford to put a significant amount of money into updates. There also needs to be some sort of staff training and customer service expectation. Do yourself a favor and forgo the convenience and drive a bit for a better hotel. read more

McCamly is a throwback. Originally built in 1981 it was known as Stouffer's Hotel (like the food company) a $25 million dollar project that came together with funds from bigwigs like the W.K. Kellogg Foundation, the Albert L. and Louise B. Miller Foundation and former Enquirer Publisher Robert B. Miller Sr. Slated as, "A downtown project." The name was eventually changed in 1996 during a change of ownership. To that of the city's founder. Over the years the hotel has been associated to a string of hotel chains. All hoping to update the solid structure, millions upon millions spent. (And none towards additional hotel parking. Granted there is a parking lot next door which is discounted if you are staying at the hotel. The hotel's lot is very small and for those arriving late in the night, there may not be a space available. I had paid parking from earlier in the day, $10. Went out in the evening and upon my return was notified my new parking space would be a fire lane until something better opened up.) So I was in Battle Creek recently. On my return from a lengthy July 4th vacation decided to take an excursion to BC to see friends and check out the scene. I didn't start researching hotel options till I got to town. In the (recent) past, I've been lucky to find, "day of" type deals rather than booking in advance. After surfing the many websites and reading through reviews, there wasn't much to choose from. Either something local or drive a little west to KZoo where there were many more options. Looking at deals there wasn't much in the area worth wasting time haggling over pricing. Most stays started at $40 something up to McCalmly charging almost $120/ night. Grossly overcharging for a weeknight in my opinion. (This is the sticks out here, not Grand Rapids and it's a weeknight) I got the best price through Priceline. I chose the deal "2.5 star rated hotels or better." It's setup like Russian roulette. Choose the option and wait to see what they offer. I'd hoped for a different hotel but when this was offered, it was fine especially with the price. On most sites, McCalmly rates 2.5 stars when compared to other local options. Sounds wretched right? Why would I stay here? It isn't that bad.. not as bad as what 2.5 stars would mean to our brains. It's a dinosaur relic leftover from the heyday of the 80s. With all of the funding over the years, they have done a substantial job to remedy the interior to look as standard as those built 15 years ago. The stay: Was comfortable. Room was clean and surrounds were decent. They gave me a room on the 8th floor with a view of the street below. I could see my rental easily. The washroom was small and the faucet hardware for the shower was obnoxiously hard to operate. There was a tension to it that was so tight and hard to maneuver to get started. (I imagined) For an elderly person they would have to request a different room or a clerk to operate when needing a shower. A single pull knob. Turn in one direction to get hot/cold water. No exhaust fan... Beds were comfortable. Would have been nice if they had a warmer blanket in the room. There is no thermostat. Heat / cold is operated by a push button system below the window. Old school variety with buttons curved to the touch of your fingertips. If you set the a/c before going to sleep. It'll be a freezer at night. Typical room accommodations were missing. Stuff like a refr and microwave. Both items I planned to use. The valet helped get luggage to my room, so I inquired about the missing appliances. He left a message with the front desk which had porters deliver the items a few minutes later. Ice machines were nowhere to be found on my floor. The following day I found an ice chest near the front desk. Also, pertinent information like.. how to access workout facilities or wifi details were never mentioned. All of that info is found at the front desk as well. (One would think someone would mention this at check-in) Contrary to details listed on deal sites, breakfast was not included. McCalmly is advertised as an executive hotel with a bar and restaurant offering room service. The most recent bar & grill purveyor to service them sources food from the immediate locale. Boasting fresh ingredients and non-gmo (?) when available. I forget some of the details and their name which is different than what is mentioned on their website (Previously JW Barleycorn). My stay for what was paid was decent. I paid close to $90 with the addition of the valet parking option. (Strangely enough, the price of room is significantly different whether you get 1 king or 2 queen beds. Being that I was solo, 1 bed would have been sufficient. Though 2 beds was cheaper! So, as Goldilocks would. I slept in both beds.) #TBT if a house has multiple beds. I'd sleep in all of them. read more

I was here for a softball tournament, and would not recommend anyone staying here. First off...there is NO parking. You have to pay for either Valet ($10 a night) or nearby parking garage ($8 a night). 2nd...The hotel itself needs a thorough cleaning. Carpets are stained, floor doesn't look like it has been cleaned in weeks. They do offer a fredd breakfast for you, which was "ok" ...nothing great but it wasn't horrible. Rooms have an odd smell to them...fans don't work in the bathrooms. Some rooms have fridges and microwaves...some do not. Staff couldn't tell me why or which ones had it. (We did not...no attempt to get us one) Finally...as my family was asleep the last morning, the room service employee knocked once and barged into the room screaming "ROOM SERVICE" using his key card. Thank God I had the security bolt on as he tried to get in. This was around 8am...we were sleeping in ready for a long drive home. I immediately called the front desk and was greeted by a rude lady at the front desk. She "tried" to put me on hold and hung up on me. When I called back I told her what just happened and she said she would talk to the guy. No attempt to try to make me happy, no attempt to try to make it right. ZERO customer service. This place is a joke. Save your money...I wish I had. read more

So, this hotel gets 2 stars for a decent clean room. Bed comfortable. The service at the front desk is terrible and I mean terrible. They actually gave one of our 4 rooms away the night before to someone with a similar name, not the same just similar. So two of our people had to go to another hotel miles away. At least two people at the front desk should not be in customer service. The restaurant has a very limited menu. Then we were leaving and our friend next door found a bed bug. Last straw. I will never be a guest there again. read more

Dirty in the rooms and community restrooms. Broken fixtures and generic soap dispensers give the hotel a not ritzy feel. Wait staff is nonexistent. Continental breakfast was disguising and not much to choose from. Attempted to get toothpaste from the front desk and they didn't have any and couldn't find any. Microphones in conference were useless. read more

They call this a 3 star hotel but I would say 2.5 at best. Be aware of the $10 valet fee that is poorly advertised. They literally move your vehicle about 20 yards to park it. More of an inconvenience than anything else. Room was ok. It was clean but kind of dated. The tv remote was horrible and wouldn't change the channel or power of without smacking it a few times. The worst part was the very LOUD heating unit that sounded like an airplane every 5 minutes. Made getting a good night sleep almost impossible. I think this place is over priced but it does have potential. I probably wouldn't stay again. read more

Wow, reading these reviews is confusing me. I just stayed there 3 nights 7/1 to 7/4/2016 We had a very nice stay. The hotel is a bit dated but very clean, the staff was friendly and helpful. Bed was nice, pillows nice as well. The shower was great, lots of water pressure. They cleaned the room early and well. The valet parking was great, called down for my car several times and all but once the car was waiting at the curb. We did have to call and ask for a fridge in the room, they said they would try but could not guarantee it. When we checked in the room had one. To some up this hotel was well worth what we paid and we enjoyed our stay. read more

Old and it stinks!! As soon as we walked into the lobby my nose was hit with a musty smell. I asked the front desk receptionist did the entire hotel smell like that and his reply was "I don't smell anything". I'm thinking he's use to the smell since he works here. Carpet was dirty, elevator was dirty with broken buttons, and I'm still trying to figure out the guest parking lot?? The place is old and not at all comparable to a 2.5 or 3 star hotel. I am done booking my hotels through Priceline!! I did the 'best deal now' and got stuck in this rat trap.. Paid 100$ for one night of discomfort. This place is in serious need of a remodeling, renovation, and modern day update. Totally surprised this hotel is located so close to the Kellogg cereal company. Priceline will definitely hear about this place. Not worth the money!! read more

Wow! So I am a traveling Healthcare consultant. I was previously staying at this hotel. I had a card on file for incidentals and in case I ate at the restaurant. I lost my debit card and didn't realize. So I called to cancel and told the hotel that it might be a couple days waiting for my card and that I would pay it right away when my card came in. That was 2 days ago. 2 days. I went to go into my hotel room and the hotel had locked me out by direction of the manager as I still owed for my charge. My card had just come in today and I was going to pay for my meal and square away the charge. This is so unprofessional! The hotel even called my work to say I hadn't payed for my meal even though they knew I had lost my debit card. Never stay at this hotel or eat in the restaurant. I am in hotels 320+ days a year mainly at Marriott. And they made me feel so embarrassed for something I couldn't help! Don't stay here! Also they charge u $10 a day for parking but don't advertise it. read more

This place is horrible at its best. The clerk, Joclyn is rude and is not meant for the customer service world. The hotel is outdated and in major need for renovations! The rooms need a ventilation system to aid in pumping in fresh air. And finally... The trains are loud. I jokingly laughed when the clerk said she would place me on the "non train side.." That's a lie. You can hear the train all night. Do not stay here. read more

I had the opportunity to stay at the McCamly Plaza Hotel about two weeks ago. As the previous reviewer had commented, the hotel has recently been rennovated. In addition, it is across the street from Corporate Kellogg's which made it the place to stay for people doing business with that company. The room itself was very nice, I had the standard room so there was a basic 26 inch TV. The bed was nice, clean and comfortable and the room offered an interesting view of the Battle Creek skyline. The hotel offers room service which I did not take advantage of. There is also a very nice exercise room with treadmills and weights. The negatives? Parking is about a block away or you can opt for valet parking for seven dollars. The hotel had an odor that I could not identify. Now I am not one of the people who walk into a place and says "ewww, what smells" but there was something disturbing about the odor in the hallways, kind of like a cross between disinfectant and sweat. Finally, Battle Creek is not known for it's night life. After 5 PM, the downtown area literally closes down and the only sign of activity are groups of young people hanging out in front of liquor stores. The hotel itself was almost empty, no one in the restaurant and hardly anyone in the hotel itself. On the surface, the hotel is a very nice place and I can't really say it should be avoided. But there is something about this hotel that is not to my taste and I can't recommend it to anyone who isn't going to be visiting Kellogg's. read more

The room was very nice and the stay was good. However, I paid for my room on hotels.com and when I got there they asked for a credit card for incidental charges. Three days later a charge for the room shows up completed on my credit card. I called and talked to them and they said "we will reverse it but if we don't you'll need to take it to your credit card company". So now I started a dispute with my credit card company that will take anywhere from 20-45 days. For a room I already paid for!!! Watch out. Probably one of the nicer hotels in Battle Creek but not worth the trouble. read more

My best friend lives across a river from Canada, and I live in Chicago. Battle Creek is exactly half way between, so we decided to meet here for a ladies night. It resulted in virtually everyone in the city thinking we are ridiculous, high-maintenance lesbians. We parked in the valet spots without actually doing valet. I'm not sure how this worked, but it did. The hotel looked very nice (though empty), and everyone was friendly. There's a free shuttle that will take you to the casino or virtually anywhere else you'd like to go in Battle Creek...though your choices are limited. The hotel advertises that it is connected to a mall with the world's largest Starbucks, a full-service salon, and several restaurants. The truth is that everything in the "mall" is closed on the weekends. Also, all of the "attractions"--the comedy club, the Kellogg's tours, etc--all closed. Forever. And yet still advertised in the hotel literature, including the in-room guide. Hm. We went to the front desk with a list of questions about dining, etc, and virtually everyone gave the same answer: "Should have stayed in Kalamazoo." The front desk person, Josh, actually offered to drop us off somewhere in Kalamazoo on his way home after his shift, but we declined. We got a newly renovated room, and though clean and spacious, still there were cracks in the ceiling above the shower. The faucet in the bathtub was virtually impossible to operate. I had to brace my foot against the wall and pull with all my body weight to turn the water on. And...whatever detergent they use on the sheets gave me a rash. Awesome. read more

Unremarkable. I have spent 4 nights in four different hotels this week. It is the holiday week of July 4th and this hotel seems off the beaten path and there are not many visitors here so I was expecting great service since I was one of a few visitors staying here. I didn't. At checkin I was expecting a thanks for joining us or something to that effect. I didn't get it. I wasn't asked any questions "low floor or high floor" or "two beds or one" or anything like that. I wasn't told about the services or amenities the hotel offered. I was just told that valet parking was $10 and that there was a paid for lot around the corner. I asked if there was any free parking and as someone else mentioned they were comped valet parking there was none of that for me. When I got in my room, I thought wanted to watch a movie and go to bed after a long day on the road but our tv wasn't online so we had to call the front desk to get he with the tv. The gentleman who provided "maintenance" as they called it was personable and helpful and got us up and running quickly. He also answered our call very quickly. He was a bright spot on our stay at this hotel. I wanted to get ice and a beverage and walked down the hall and there was no ice machine. No vending. No sign. So I called the front desk. Only ice on 6 & 8. Also the front desk didn't think there was vending working on any of the floors (but she didn't seem to know) so I would have to come down to the front. Did I mention I looked for a book explaining services/amenities or welcoming me to the hotel and there was none. So I did get some ice and settled in for an early night. At midnight, an alarm in the room next to me started going off and woke up me and my sister so again called the front desk and asked them if they could see what going on and they sent someone up who pounded on our door before they finally got in next door and took care of the problem. Then at around 2am, we hear the noise of someone going into a hotel with bags and a crying baby. Really? In this 13 floor hotel, this was the only room that was unavailable that they had to assign someone the room next to ours with a crying baby? Unbelievable. So I am interested in whether or not there is room service or a fitness center and again there is not a book so back to the phone. I went to their website as I thought there would be a usable resource there and again very limited information. At this point, I think I would like to take my things and get back on the road. If you can find another room at another property, I would suggest it as this hotel doesn't offer very good service. As I was checking out I spoke with the front desk manager, he was apologetic and offered me free breakfast at the hotel restaurant. I took him up on it and the breakfast was good and the server Megan was awesome. I am changing this to a 2 star review but I am in certain I would stay here again. Felix the front desk manager invited me back so we'll see! One last thing, I needed a stamp and asked about buying one from the hotel and they didn't have any which again doesn't make sense to me if a hotel is providing a service and trying to anticipate a guest's needs! read more

Stopped here for the night on our cross country road trip after getting a good rate on Priceline. Nice staff, clean and spacious room, nice bathroom. This hotel is huge and right next door to the Kellogg Arena, which can get LOUD. The parking situation is a little tight. Overall, not a bad stay. read more

McCamly Plaza Hotel - Hotels Near Me - Battle Creek, Michigan

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I am currently staying at the hotel for pseudo business purposes. The hotel is nice enough but lacks the modern conveniences I've had at other hotels. This hotel is not made for a frequent business traveler. There is not a fitness center and the rooms do not have a fridge or microwave. I was able to get a mini fridge upon request but was told they only have a few and they are on a first come basis. The rooms are nice and comfortable and the bathrooms are sufficient. The water pressure was great. The bath towels are on the small side. The staff is friendly and accommodating. While I would not stay here by choice because of the lack of fitness center, it is a nice hotel overall. read more

I honestly don't understand all the bad reviews of this place. I travel darn-near every week for work, and I normally stay in Marriott Courtyards or Hiltons, and this non-chain hotel was perfectly comparable to any Courtyard I stayed in. In fact, this is my 2nd four-day stint at this hotel, and it was perfectly fine both times. The water pressure is great, the beds are comfy, the shampoo/conditioner/lotions are nice, the staff is VERY friendly and helpful, everything in the room worked. (To the one reviewer who said none of the outlets in the bathroom worked, sounds like it's because the GPF reset button got tripped (that's a totally normal safety feature for bathroom and kitchen outlets-- your house has these too for all outlets near any water source) and all she had to do was press the "RESET" button again to engage it.) Especially now that it's winter, I love having valet parking. At $10/day flat fee, it is often cheaper than the self-park lot which is $8/for each in/out. The valet guys are really nice and lightning-fast. This hotel is within ridiculously easy walking distance of Kellogg's main building, as well as their 70 W Michigan BC Tower location and 67 W Michigan building... like literally just a few steps out their back door, with a convenient Starbucks right on the walk before you walk out of the building. :) Before staying here, I read the reviews and saw that people complained about the loud train, so I just typed "Please stick me in a room away from the train tracks" in my online reservation's Comments field, and BAM, issue solved. I'm sure they'd do the same for you. We had room service delivered almost every night, and it was lightning fast. The food is perfectly OK. I liked their BBT sandwich (brie, bacon, and turkey), and their Power Salad with quinoa and kale. Their BBQ was hit and miss... sometimes the brisket was a little too fatty, but other times it was ON POINT. Their homemad mac and cheese is damn tasty, and even though the menu says Peach Cobbler, the flavor changes depending on what fruit looked good to the cook, so be sure to ask what the cobbler du jour is. It's tasty but very heavy. NOMZ. Also not too sweet, which I appreciated. Overall, the only gripe I have with this hotel is that I don't get hotel points for staying here since it's not part of a chain, but I'm not gonna take any stars off for that. Anyway, I will definitely stay here again next time I'm in town. Thanks, McCamly Hotel! read more

The hotel is pretty run down. Was here for a wedding as part of the bridal party so I had a room here for two nights and spent time in the Ladies Loft room. The main hotel room I stayed in was okay on cleanliness of the beds. The water was yellow and had a strong smell for the first few minutes which was a little scary considering all of the water issues Michigan is having right now. The outlets in the bathroom did not work at all so I had to dry my hair and get ready in the main room. The tv remote seemed to have a dying battery or be broken but it would only work sometimes. The Ladies Loft was nice for the bridal party but both toilets clogged after one person used each of them to urinate and it took some time and some parts to get one working. The other one wasn't able to be fixed. With 12+ women getting ready for a wedding, one bathroom wasn't ideal. The room was supposed to have something to hook up to the surround sound but all of that was missing so we couldn't utilized that. My friend was quoted $750 for one day use of that room which sounds outrageous with how much of the room wasn't working. The hallway area on the second floor consistently smelled like bad fish which was interesting and unpleasant. Overall, I wouldn't rush to come back here. And if given a choice, I would look at reviews elsewhere in Battle Creek. read more

Staff was extremely friendly and accommodating. Room was clean and what I expected. Very convenient if you have an event at the Kellogg Arena. I would definitely stay there again. read more

Stayed here last week. Staff is phenomenal. Very nice people who were great the whole week. From check in after an extremely long night/day of travel, to wake up call assurance, to housekeeping, to checkout they were true professionals. The room was fine. Comfortable bed, nice bathroom, plenty of closet space and plenty of room on the desk in the room to work on at night. Hotel is very short walk to all Kellogg's buildings. Also short walk to restaurants downtown - Griffin, Arcadia, Clara's, Mailes. The drawbacks are this hotel is in need of a major makeover. Old elevator, flat screen televisions but no high def, fitness center that feels like solitary confinement , thin walls (I almost didn't need a wake up call as two women next to me we're up every morning at 6:30 or earlier talking up a storm), air conditioning/heater units from the 70's to name a few. There was a smell in the lower numbered floors that smelled like glue almost as if something had just been repaired. Turns out there was some kind of water break on one of the top floors and the carpet cleaners were there everyday. You've heard about the train and it's all true. Request a room away from the tracks. Bring some lunesta or ambian to ensure a good night sleep. I really want to give this hotel 5 stars but until they address some issues its 3 for now. Descent television and updated fitness centers are very important parts of a hotel experience these day as is peace and quiet. read more

The loudest hotel I've ever stayed in. There's a train that's gone by every half hour since I checked in at 8pm and it's now 2am. Book somewhere else, this location is awful with this train. The staff has been really friendly and the rest is just fine. But if you need sleep, you might want to go elsewhere. read more

This is long overdue, but I have to commend the management and staff of McCamly for making our wedding night stay (April 2016) so fantastic. As lifelong residents of BC now living out of state, we returned to our hometown for our wedding. Circumstances did not allow us to take our honeymoon immediately following, but we wanted a special wedding night stay, and McCamly provided that. My husband had let them know of our wedding when he booked the room, and they were so thoughtful to send up champagne and a fruit and cheese tray to help us celebrate. The room was perfectly clean and nice, everything worked and was comfortable and up to date. (I had never stayed there all the years I lived in town, but we would recommend it without hesitation.) Thank you, McCamly staff, for your kind hospitality! read more

We were here for the Navy Ball in 2017. The staff was incredibly friendly and accommodating to our event which made it go by so smoothly. I hope we have it here again because our experience was so positive. read more

I have been coming here for 7 years now. I am a loyal customer but now I think I'm a bit masochistic. There have been at least 5 occasions when they charged my card, used only for incidentals, for the whole bill that my company had already paid for. The rooms used to be nice but now there is peeling wallpaper, paint, floors ect. It is 2018 and this hotel has no HD channels and they are frequently fuzzy. The restaurant was acceptable but now causes me to be sick every time I eat there. Recently they reintroduced a microwave and fridge in the rooms. I thought, great now I can bring my own food. I get here, with food that needs refridgeration but now no micro and no fridge. There are very limited options to eat downtown. So, save yourself some pain and go elsewhere read more

My oh my. Where to start...this hotel was the worst experience in out of town sleeping I've ever had. We asked for a quiet area so they gave us a room on the 15th floor (#1501) at the end of the hall. Should have been great. The room itself was in disrepair. The shower head was cracked, shooting water out the top and over the curtain rod, creating a puddle of water in the bathroom that trailed out into the foyer/hall of the room. The rod itself was also falling down, so the curtain would not stay up against the wall to help keep the water from going out of the shower. Major fail. We used the hot tub and pool. My husband slipped when getting in the hot tub and sprained his ankle. BE CAREFUL if you use it...there are NO grippy anything in the bottom or on the steps...so it's just a smooth, slippery wet surface. He luckily had grabbed the rail which broke his fall, if he had not, he would have cracked his head on the edge. Just DON'T use it. (we did report this to the staff) The pool really could use a cleaning around the edge inside...pretty dark filth and dirty looking. I'm second guessing even getting in it now. Sleeping. Not gonna happen if you have anyone next door to you. The walls are PAPER THIN!!!! We got in at 12:30pm after an evening out, and quietly came into our room...the next door room had a party going on with music thumping and loud talking. We called the desk, they sent security. They did turn off the music and got quiet. We were laying in bed, and could hear THEM whispering that how could anyone hear them, they were in the end of the hall alone. Apparently, they didn't hear us come in over their loud party. Anyway...after one girl left, we got to hear the couple that was left in there have adult relations a couple times. We heard every whisper. Seriously. The TV- You can turn it on, but forget trying to change a channel or the volume. We had to unplug it in order to turn it off. They had 4 pillows on the bed, all of them were super lofty (very puffy) and hard to sleep on. (at least for me) They supply 3 towels and no extra TP, so if there's just a partial roll left, keep the kleenex box handy. I probably got 2-3 hours of sleep, and I normally can sleep about anywhere. This place was the WORST EVER. Don't stay here. read more

Horrible... as soon as we checked in.. couldnt even get into our room.. the key card reader was broken. Then the staff at the front desk expected us to wait for maintenance until he was done off the roof to fix the door.. are you kidding me? It smells, it is dirty.. take a look at your window ac unit.. there was gum and all kinds of crap in there.. oh it gets better... try taking a shower!! You can barely do that because the shower head is like needles!!!! Never again!! And the town is a joke!! read more

Let me start by saying the staff was very nice. They did respond and fix everything quite quickly, but the incidents added up. Attended a conference held in the hotel, and had a number of issues: - Parking - with 250 people attending the conference and 2 valets - yeah. Long line. And at the rates they charge, the additional $10 a day for parking is ridiculous. - Fridge in room didn't work. Wait, it's not the fridge - the outlets in the room don't work. Great. - Unsecured wifi in a venue trying to attract business travelers - Nope. - The coffee served at the conference was just awful tasting. - 150 women crammed into a 10 stall bathroom, and running out of toilet paper twice? - Lunch offered by the in-house restaurant, which was totally unprepared. Many attendees waiting over an hour and never were served. But the line to get your car from the valet was nearly that long, so going out was not an easy option (buffet they served the next day was excellent - perhaps a lesson learned). - Glitches with the audio system, with another event being broadcast over the speakers in our room. - Try to order dinner from room service to be told "I'm the only one working, come down in 30 minutes and pick it up." OK - I can do that. Arrive in the bar in exactly 30 minutes, food had been sitting there on the bar for 20 minutes. All this in 2 days. Not sure if it's lack of experienced management or what, but I hope our association chooses a different venue next year. read more

I have not stayed here myself as a guest, but I have attended many events over the years at the hotel. The service is pretty good, but the catering for events is a little pricey. I also had problems with one event that I was in present at where the wait staff served roast beef, but only providing spoons to the guests to eat with. After fifteen minutes of sebate with the staff, it took me sending someone back to the kitchen to get the knives and forks, while everyone stood around with spoons wondering what to do with these slabs of meat on their plate. Not a good feeling if you are hosting the event. Other than that one incident, I have had many out of town guests stay at the hotel, and all have reported to me that they were happy with the service, and were comfortable. So other than what was probably an isolated incident of bad service for a catered event, the hotel has a pretty good reputation in the area and they have very nice ammenities with their meeting rooms. It is also the best hotel in downtown battle creek, and many of the rooms on the higher floors offer the best view of the city lights at night, especially during holidays. There used to be a restaurant on the top floor, but this closed down about two years ago, and was replaced with large event venues. These are great places to hold an event because of the view they offer, but the rental rate is higher than what you might find in the area for other venues of comparable quality. read more

We loved our stay here. It was very comfy and pleasant. Only things that I didn't enjoy was how difficult it was to turn the TV on and how loud it was on our floor. Everything else was great. read more

BED BUGS!! Stay away!! Checked into the room at noon, all seemed ok. After a long day, called down for an extra pillow. Waited over an hour and decided to forget about it. Grabbed a pillow off my sons bed, and a bed bug crawled out from beneath it. Went straight to the front desk with the bug in a Tupperware. They argued whether or not it was actually a bed bug. Called the GM who after an hour of waiting, came and tossed out room looking for evidence. Mind you, it was 1:30am. Finally got to a new room at 2:15. I refused to take any of our belongings. Hotel refused to treat any of our stuff until an infestation was confirmed. As if the live bug wasn't enough. Orkin of Kalamazoo finally confirmed the infestation at 2pm the next day. At this point, management reluctantly offered to treat our cloth items by running them through a dryer for 30 minutes. They said our luggage would be hand checked. Clothing wasn't returned until 11pm that night. Said our bags were hand inspected but then left them in the contaminated room. We were there 3 nights for a world championship qualifying gymnastics meet. At checkout, they still had the nerve to charge us for part of our stay. This isn't the end they will here from me! read more

McCamly Plaza Hotel - Pic of a video of live bug - Hotels Near Me - Battle Creek, Michigan

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FYI: I sent this email to the general manager listed on your website (Nauman Choudhry, General Manager nchoudhry@trusthospitality.com on Thursday 8-15-19 and received an e-mail that it was not able to be delivered. Here is what the response said: " Delivery has failed to these recipients or groups: jrodriguez@mccamlyplaza.com (jrodriguez@mccamlyplaza.com) Your message wasn't delivered. Despite repeated attempts to deliver your message, the recipient's email system refused to accept a connection from your email system". Then I sent another on Tuesday, August 20, 2019 9:24 AM to Group Coordinator, jrodriguez@mccamlyplaza.com and actually received the same message that it was not delivered. I also sent one to reservations@mccamlyplaza.com, same answer. So far have struck out trying to send an email to anyone affiliated with this hotel. Here is a copy of the email that was sent to all three mentioned above: Hi I am actually a guest right now in your hotel. I am in room 1105. I wanted to call the front desk to tell them to make sure that my check out slip shows that we are tax exempt school district, which was also on my credit card when I checked in. I'm trying to save myself some time in the morning to try and get this straightened out. Unfortunately, the phone in my room does not work. There is no dial tone and I can't get anything on the phone. I've unplugged it both from the phone and from the wall and it is still not working. So using my cell phone, I've been trying to call the front desk (calling the hotel phone number that is listed on my phone in my room) for the last 45 minutes and I'm still not getting any answer. I was told when I checked in that there would always be someone at the front desk 24 hours. I'm very discouraged at this point and not too happy with these circumstances. If I had an emergency and no cell phone with me, I would be unable to get a hold of anybody. So again, please report that the phone in room 1105 is not working. I also believe that someone should be answering the phone at the front desk 24 hours or at least a recording that there's nobody available so I can at least leave a message. I appreciate any assistance you can give me on this. I just want to make sure we're considered tax exempt on check out tomorrow, Friday, 8-16-19. Thank you, I'm here for the Medicaid Conference. After not getting an email response from no one, I just sent this email today; Wow your franchise is quite a joke. No response from you either. I will make sure to place this comment on the website to let people know what customer service is like in this place. Never ever would I give you another penny to stay at your hotel. I would also like to take this opportunity to add that I took showers in ankle deep water because the drain was hardly working and the towel I was going to use had pink lipstick all over it. Where is quality control? That towel should have been thrown out. That's just Disgusting. Thank you for letting me express my disappointment in McCamly Plaza Hotel in Battle Creek, MI read more

Room was recently updated, which was just abou the only bonus. Very minimal free parking out front, the rest will cost you $7 or $8. Room was on the 9th floor and right next to the elevator. This was a problem around 5:30 when I was awoken to the sound of the elevator moving up and down. The room had a weird door in it that was unlocked that might have been a hot water heat room, but it was gross and had an unfinished floor. Room did come with ear plugs as soon of the rooms face the train. read more

Really a PERFECT 3 day weekend stay during a Kellogg Arena event. Hotel will be becoming a Double Tree Hotel soon so I am excited to be able to start earning points. We have been coming here for years and although it struggled thru the recession, it's back up to what it used to be with investments in maintenance and new micro/frig/tv/etc. It is really nice to see the same staff year after year too so I give credit to management for taking care of their employees. All their efforts really do make a difference! read more

The hotel manager was great and very accommodating. We stayed on the 14th floor and the rooms were very nice. It was me and my son and we hit the water park right across the street and watched all the freight trains. If you don't like train horns DONT stay on the train side of hotel. We love watching trains so it worked out great :). Only thing I did not like about the hotel was the hotel pool, very old and in need of a face lift. read more

Thought Battle Creek wasn't exactly a great place to stay, this particular hotel did a fabulous job. The service was friendly and helpful while the rooms were clean and fresh. Still had an old feel to it but the price and value would get me to come back if there was ever a reason to stay in Battle Creek (however, I would just find a spot in K'zoo and enjoy that town). read more

There are only 8 parking spots that are free on hotel property. I don't believe they should advertise free parking. It's kind of loud because of a train station nearby but I slept fine. The room was updated and nice for the most part. One of the valet guys was super nice. read more

Will not stay here again but you do pay for what you get. Staff was nice, room was clean. Old building with new decor "put on top" of the old. We received a room that was a joining room. Walls and door paper thin. We asked to change rooms since the folks next door were very loud at midnight. They gave us a new room and sent security to the other room (they received another complaint). New room was also clean, one side of the king bed frame was broken in half. Ok for quick overnight stay but would not stay any longer than that, but you have to expect to pay more if you want better conditions. read more

The one star I gave would be for the check in staff, never smile but efficient. Although, when walking into my room I was overwhelmed with a horrible stench had to go buy Lysol to take care of that, the restaurant downstairs, food decent! horrible!! horrible!! horrible!! customer service, rude waitresses and The time it takes to cook a simple meal is ridiculous an hour and a half and only five tables occupied in the restaurant pretty sad!!!! Never an apology from anybody. And the elevators, ride them at your own risk!!! if you ask me its a disaster waiting to happen. $10 bucks a night they charge to park your car!! Rip off!!!!.... Don't stay there! read more

So, I read the reviews prior to staying here, thought it looked as if previous issues were addressed. I would have to say they have not. Now for the price you pay for the area, you'd expect atleast a 4 star hotel and services to meet that rating. The room was clean and comfortable, no issue there. That is where it stops. The parking is an issue and they are aware of this issue and it needs to be mentioned. They have Valet for $10 per day, it is very LIMITED! When I arrived at 3, the lot was full. I was told I would have to drive around the corner and park in the Public Lot owned by the city for $8 per day. You're kidding , right? NO, not kidding. Never stayed in a hotel that had this poor a parking situation. Credit should be given for this or work it into the rate for Gods sake! I booked a special online which was supposed to include a Bar Appetizer or Breakfast. Neither was offered at the time of check in nor was I given any type of brief tour of ammonites. There is nothing in the room nor on the TV to explain it either. The staff should be giving every guest a briefing of the amenities. The Restaurant was not great, ordered a salad. The waitress returned to advise me they were out of cucumber and carrots. I got a meal salad not a house salad, served with Lettuce and dressing. In the morning I went to the front desk and reminded them of my special, they gave me my Breakfast voucher. The Breakfast was buffet style, let me put it to you this way, I had some fresh fruit and a muffin. Would not stay here again, nor recommend it. read more