We thought we had bad springs on our trip from Minnesota to South Carolina. We called BB to see if they could replace our springs. They said they couldn't but after hearing us describe what we thought was the problem, they insisted we bring the car in because they were worried about a potential catastrophic accident. Then as soon as we pulled in our car alarm started going off for no apparent reason. Once they got the alarm dealt with, they got the car up on the jack, had their guy look at it and turns out it wasn't the springs but something much more minor. They said we were good to continue our travels, but that we needed to get it checked as soon as we got back to SC. Most places would've taken one look at us as out of towners and tried to take us for all we were worth. Not Hadjii and his team. We even tried to tip them and they refused our money. Seriously, if you ever need anything done to your car, I don't care what it is, these are your guys. Honest, knowledgeable, morally upright and thorough. Makes me glad to know there are still some honest folks in this world. Hey, Yelp, you need a six-star rating for businesses like this. read more

Pulled off the freeway with a frozen rear caliper. They saved the day by working us in, repairing the problem and getting us back on the road at a reasonable price. Would highly recommend them. read more

I had to get new license plates and I asked a person I know if he could switch them out for me. He tried the back plate and the screws would not come out, they just kept turning. He said that the plastic piece they were screwed into were stripped and I should take it to a garage. I took it to the garage where I have been getting my oil changed and the guy there tried to get the screws out and said he couldn't do it. He said I would probably need to take it to the dealership ( which is out of town) and they may need to take the panel off in the back to get to the back side of where the screws were. I googled this issue and it looked like it could be a real problem. I went to work the next day and asked a couple people if they new a good garage in Janesville to get this done. To people told me to go to Butitta Brothers on Milton Ave. I went there on my lunch break (half hour) and the manager, Colleen, had the screws out and the new plate on in just a few minutes! Made my day, I will definitely go there with any issues with my car in the future. Adele my day Brohers o read more

They were going to help me in a pinch and had me feeling relieved and hopeful. Then they call me and put my whole life in a whirlwind of stress by telling me things were so wrong with my car that I would be better off getting a new one. Thankfully I found an honest mechanic who told me half of the Butitta Bro's claims were false and it would be a cheap and easy fix. I almost bought a new freaking car! Sheesh. read more

Helped me in a jam. I found myself with a Bad alternator for My Nissan Altima V6 (this will make sense why this matters later)This was confirmed by another auto shop. (Please look at the review of Andy's Auto repair). In a place I just moved to 3 weeks ago for work. So before taking my car over to the Butitta Brothers, I actually asked a gentlemen who is from here and knows everything about Janesville. He said the Butitta brothers is the only place his family, going back to his father has ever taken their cars. He said they were honest and upfront and guarantee their work. I called them up and spoke with Guy, the Service manager in Janesville. He said if I could get it over before noon they can get it done today. He already had explained that it was 4 hours of labor. This was fortunate, because obviously being away from home and my normal shop. I got it over to them at about 11:15. He gave me a reasonable and guaranteed quote for the work and said he'd try and help me out with a coupon, Guy understands that not everyone is prepared to pay for an alternator. He said we'll get it done as soon as we can but it will be today, but late. If we see anything else that really needs fixing/ replacement, then we will and we'll try and keep it close to the original quote.(The concern was the battery since the alternator wasn't functioning correctly). He also explained that if I had a 4 cylinder it would only cost half as much. (fun fact Nissan V6's are a pain to get repairs done on). Well i got a call nearly 4 hours later around 3:30 and it was Guy saying the car was ready, he said he put a guy on it right after I left. He also let me know over the phone that they had to replace the Serpentine belt(which drives various other supporting items, power steering, air conditioning,water pump). But he assured me he was going to keep it around the original quote. I got their and we discussed the condition of the serpentine belt. Glad he replaced it because I'll admit in 173,000 miles I never have changed it. The final out the door coast was less then my original quote. Guy and this shop was my savior. Explained the 2 year guarantee on parts and labor and explained their road side assistance/ towing plan if something happens in relation to my repair. Just an awesome first time experience with a shop and their people. (also when i was back at the coffee bar after i dropped off my car, the person who originally recommended them, other customers in the coffee bar said, this was also said that they were the only place they take their cars also) Butitta Brothers doesn't need my Review, they're word of mouth reputation speaks for itself. They're great and professional. I will recommend them to everyone as long as I am here. read more

I took my car here because it was making a lot of noises and they said I needed to get a new bearing or something along those lines. I took it back a couple of weeks later for them to take the old part out and put a new one in, however, after 2.5 hours of labor, my car was being a pain in the butt and they just couldn't get to the part without the possibility of breaking something and costing me more, so they stopped, called me, and understood that I couldn't take the risk to have to pay more than the $600 it initially was. The best part is that they never charged me for the 2.5 hours of labor because they were not able to do it. Amazing and trusting people. Will never go anywhere else. read more