Dr. Urban is great and I'm having my 2nd surgery with her Monday. Highly recommend you take the…read moretime to visit her and have her care for you.

Most people never post a picture or a review for fear or maybe because they think their voices…read moredon't matter. My voice carries weight. The quality of care was poor. I would rate zero stars if I could. I hadn't even made it to the office to meet any providers recommended to me by my PCP, who told me at the time the doctor was the best in the area and specialized in the field . I had almost forgotten to leave my honest review this week but I believe it deserves to be said that after playing phone tag for three days, having my appointment rescheduled with out my permission or confirmation I had to beg to speak to the office manager Lisa-who is about as condescending as the people who work for her. What is best for the scheduling staff is what dictates when you will be seen and who you will be seeing for any life threatening procedures. Luckily after letting my general physician know of how I had been treated, I was able to a schedule to meet with a qualified surgeon who likely has less years of experience but is readily available to meet with someone who according to Lisa, doesn't present enough of an emergency for the surgeon to consult with. Lisa and her staff prevented me from meeting with Dr.McIntosh and his esteemed colleague Dr.Martinovski. When I worked as an assistant in a providers office back when I was in my early twenties, telling a patient that they will be seen when it is 'best for the office staff' or dictating who and when they should see the doctor...would get me fired on the spot. These providers happen to be surgeons and provide life saving care for the local community and based on a few bad interactions with their dispensable staff likely drives business away and mars the rapport between patients and practice. I can't imagine how disorganized the clerical staff is after having experienced their sheer disregard for my health. Who's to know how the quality of medical care will be?If you have blue care network ppo or hmo I implore you to not be discouraged - don't play phone tag and make sure you shop around. There are other practices who hire lots of better quality staff to consult with in the area. To who it may concern, I'm going to be alright thank goodness as someone who needed this procedure done soon - I will be meeting with a surgeon soon! No thanks to James, Lisa or Marina. Go ahead and try to sched an appt - the staff won't soon improve the quality of customer service they provide and I can only imagine what billing services is like after the fact.

I've been a patient at this practice for several years and had been taking the same long-term…read moreprescription without any issues. Originally, my prescription was for 1 1/2 pills, which meant I had to split a pill each day. At my last routine physical, I mentioned to Dr. Kastl that I had been taking 2 pills instead because it wasn't always convenient to cut them, and the difference in dosage was minimal. She agreed and officially changed my prescription to 2 pills. Six months later, when I requested a refill, I was told I had to schedule a medication check before it would be approved. I scheduled and attended the appointment, which lasted about five minutes and involved no meaningful discussion or changes to my treatment. The following week, I received a $150 bill for that brief visit. I contacted Dr. Kastl multiple times to express my concern and pointed out that, based on my understanding of Michigan law and federal guidelines, the medication I take does not require a mandatory six-month follow-up. Rather than acknowledging my concerns or showing any empathy, my messages were dismissed by simply stating "it's our policy". In this situation, patient care took a back seat to billing. After being a loyal patient for years, I was extremely disappointed by how this was handled. I will not be returning to this practice and would encourage others to carefully consider their options when choosing a primary care provider.

I have been a patient here for a while. I never have trouble getting an appointment, and always get…read morequick response when I put a message in the patient portal. I love my doctor (Dr. Becker). She listens well, and treats me like a teammate. I like that they have added urgent care appointments. My only concern? I have moved to Harper Woods. It's a long drive! I'd love if they'd open a branch in the GP, SCS, HW area. Side note. About yelp, not Stonebrooke. Interesting that to see the 1 and 2 star reviews (which were all old, by the way) you have to download the yelp app. Things that make me go Hmmm...

I recently had a Morpheus8 with microneedling procedure with Dr. Kenneth Wolok, and I cannot…read morerecommend him highly enough. From the moment I walked in for my consultation, I knew I was in excellent hands. What stood out most was how caring and attentive Dr. Wolok was throughout the entire process. He took the time to explain every step of the procedure, ensuring I understood the technology and what to expect during the healing process. He truly listened to my concerns and made sure I felt comfortable before we even began. It is rare to find a provider who is so genuinely invested in their patient's well-being. His sincerity was most evident in the days following the treatment. He stayed in constant contact with me for several days afterward just to check on my progress and see how I was doing. Knowing he was only a message away gave me such peace of mind. If you are looking for a doctor who combines high-level expertise with a sincere, compassionate approach, look no further than Dr. Wolok. Even though the results for this type of procedure will become more evident over the next few months I can say that I am already very satisfied with how my skin looks now! But it's the exceptional care that I received that truly made this a 5-star experience!

I first met Dr. Kenneth Wolok when we searched for a primary for my mom. He actually listened. He…read moreexplained everything and even had a sense of humor. I liked him immediately. After several appts for my mom, I started going for my self and my husband too...that was about 25 years ago. He's still the BEST, along with Dr. Traci and all his staff. If you're looking for a great doctor, check him out; you won't regret it. I promise! -AP

Let's start with my oldest daughter daughter; a Dr years ago pushed the HPV shot on her when she…read morewas 12. I was hesitant for MANY reasons. The Dr said her daughter had the shot and wouldn't be able to live with herself if she hadn't and ended up getting cancer later in life. Turns out, the Dr had all sons, so she basically lied to me to guilt us into getting it. Thank GOD I did my own research and denied it!!!! Maybe do some research St John's on the research now on the HPV!!!! You're hurting not helping the teens you are committed to injecting!!!! My middle daughter had mono her junior year of high school. The Dr had tests done and told her she should probably stay home from school for a couple months and quit soccer because her levels were so high. There was nothing they could do for mono. My daughter was devastated nevertheless! She worked hard for years in academics and in soccer working towards a college scholarship. This would have all ended if I listened to one of their Drs. Instead, I went to my holistic Dr who has diagnosed correctly and cured EVERYTHING in my family for 20 years. He gave her supplements to take regularly and get rechecked in 2 weeks. St Johln Peds did NOT want her retested after 2 weeks because according to them, there was noooo wayyyy she'd be better so fast. Yes, yes she was retested and her levels were back to completely normal!!! In fact, another player on her team was diagnosed with mono a month later and I got her the supplements my daughter took. Once again, her levels were completely normal after only 2-3 weeks, not months like they predicted!!!!! She got her soccer scholarship and is thriving no thanks to the Dr at St John's that suggested she quit!!! My son, my youngest, needed a sports physical last spring and a referral for insurance to a chiropractor for his strained neck. I waited for over an hour to get into the exam room. When the Dr finally walked in, the first comment she made was, "Your son hasn't been in for quite some time!" I replied with, " He has been happy and healthy with absolutely no illnesses in years!! Isn't that a good thing?" She complained about him not having all his vaccines up to date. I countered with my reasons why I have not. She gave a 5 minute cough cough/ slouch over/ touch your toes/ press on the stomache yearly physical. I then asked for a referral for a chiropractor so my son could have relief from his neck strain. Side note: When I called their office, St John's could NOT just email the referral to the chiro because my son had not been in the practice for a few years. I had to wait a couple days for their next appointment to be seen in person while my son is in agony and cannot sleep because of his neck. I just needed a referral!!!!!!!! After the Drs yearly physical and what I asked for: sports physical and referral, the Dr explained that my son was no longer able to come to St John's because he wasn't up to date on a couple vaccines. I thought it was a joke?!!! Are you seriously kicking us out of your practice? I had all 3 of my kids coming here for 15 years since we moved to this area? She couldn't have been more of a robot with her reply, "Sorry, it's our new policy." I was so in shock and so angry that I didn't realize til I got home that she never filled filled out a sports physical nor provide a referral for my son to see the Chiro!!! A month later, I didn't get just one, but tather2 certified letters stating my son is no longer able to go there. So, St John's Peds, I've been wanting to write a review, call your office, ect telling you how grateful I am that you kicked my son out of your practice. I had the time and patience, however, this morning to get this off my chest. I dragged my kids for their yearly physicals, got all the vaccines necessary, paid all my co-pays; I did my part. My kids were rarely ever sick, but I did it anyways because I thought it was the right thing to do. You, however, didn't do much when it really mattered with all 3 of my kids. You are not a pediatrics office, you are a corporation now. Shame on you and shame on your Drs.

Been coming here for years. Love Dr. DeGraw and Kontos. Very knowledgeable and helpful. Irritated…read moreby the multiple prompts when you call. It very hard to get to speak to a live person. Also, was charged in duplicate. Currently disputing after a month has passed. Still no resolution.

I've been seeing Dr. Sarvis for about 5 yrs now. She has always been great. She has explained…read moreeverything to me and been patient and kind. I love her!

A great bedside manner and good scheduling availability. I can see where the front desk might give…read moreoff a bit of a haughty vibe BUT I have worked in a few doctors offices and I know it is not uncommon to have a really busy staff that cam come across as rude.

she is very personable in the beginning if you are…read moresuffering this is not the place for you people who are suffering have issues that is why come to an integrative doctor because Western medicine doctors don't listen suffering people have questions that need answers and you have to wait until you can speak to her at your appointments to ask questions and you have to wait eight weeks to see her by the time you do get to see her you have a bunch more questions that you don't have time to talk about if you truly want somebody who's integrative she's not the doctor for you ( she may use vitamins for some things but she is not an integrative doctor what) if you're the type of person who doesn't like to wait for 8 weeks to get another appointment just to ask a question so you can get help this is no place for you from the second you are in front of her the timer is going, so if you don't book enough time ahead of time you're out a lot and you have to wait another two months you're not allowed to email or leave a message for a question in between your appointments at least not anything that might take more than a yes or no for a one time simple answer integrative doctors are supposed to treat the entire person as a whole with dignity and respect and not rebuked for wanting answers I spent nine months dealing with one body part at a time because I was not allowed to address more than one thing at a time in that nine months I still didn't get help with that one thing

Very nice and very smart. I like integrative medicine approach. She caught a few things my…read moreInternist or specialist did not catch. Most insurance does not cover this and it is pricey.

Our insurance switched my(barely adult, lol) son to this office by mistake. He broke his hand and…read moreneeded a referral. So thankful he went in, he was so pleasantly surprised by Dr Ram and the entire staff. The wait is very minimal, staff was friendly, nurses even went out of their way to calm his nerves and make his specialist appointment for him. We will be switching our entire family here.

I went for an annual physical and to talk about wanting to get on an antidepressant. Dr. Schwutke…read morewas no help and basically told me to just pick one, the one I picked ended up being around $500 with insurance. Also, I only asked for a metabolic panel and thyroid testing for my bloodwork and she also put hepatitis c on my order. I think she thought I was doing drugs... which I am not. She was acting strange toward me the entire visit and if that is the case that explains why. I highly recommend not going to this office or at least visiting a different doctor.

I have been going to Dr. Sakr for over 10 years. She is very knowledgeable and friendly and have…read morealways been very kind to me. I have referred few friends and family to Dr. Sakr and they all love her. 5 stars Dr. Lina Sakr and thank you for always making me feel like a priority.

I highly recommend Dr. Sakr. She is compassionate, knowledgeable and caring. She follows up on all…read moremy test's results and inform me timely with clear and great plans. Simply the best !