They fixed my issue in a timely manner. There was a miscommunication but everything is now fixed.read more

We love MidFirst Bank. They are so professional and kind. What we love is they have several open on…read morethe weekends and it makes it so convenient.They are also locally owned and we appreciate that about them. Best bank ever!

We usually bank at the Portland branch or the north May branch in OKC, but we've stopped into this…read morebranch from time to time and have been treated with courtesy. Five Yelp stars

I like the service here and can't imagine why others wouldn't have had the same great experiences…read morethat I've had here. Some people just live to bitch. C'mon. You know it's true.

I have had the privilege of joining this bank a little over a year ago. Jill Spencer is the…read morepresident of the bank and she has been absolutely amazing to work with. Little did I know how much help I was going to need when I switched all my business accounts to this bank before Covid hit. This was definitely divine intervention and I thank God he allowed me to meet her when I did. I can't recommend this bank enough. They are great people who truly care about their customers and it's a Christian organization. Thank you Jill for all you have done for me, my family, my business, and my employees!

If i could give -0 stars i would i thought maybe it would change from my last review but it did not…read morei waited 18 min in the commerical lane while all the other lanes were in and out very fast im running a business and it makes it hard when you spen alot of time sitting in the commerical lane while the employees take thoer sweet time if your under staffed hire people its not hard. I dont think its our fault that we have to wait and waste our time sitting in the lane when we could be running our business.

Jameson is always on time, texts before he heads my way. Very thoughtful and finishes the service…read morein a timely manner. Comes once a quarter. I never see a spider. always wears shoe covers. I would recommend him. And any other tect Tactial Pest Solutions sends. They have been treating my house for more than 5 years I have never been disappointe. Alice Pollock

Best Customer Service! Employees are very knowledgeable and always willing to help! Friendly people!read more

Best banking experience ever. Plenty of cashiers, no waiting, even on Saturday morning. Pleasant,…read morefriendly, speedy.

My mother banked at Communication Federal for decades. She passed away today after a long fight…read morewith cancer, having just completed her estate planning a few days ago. My mind and emotions tonight aren't letting me sleep and my mom taught me that the most healing thing a person can do is to express gratitude and do things for others. So I am sleepless and I'm here to express gratitude to the employees at the Norman branch of Communication Federal. Getting mom's assets into her trust in the middle of caring for her in her final days was really tough and she (as a depression-era saver) banked and invested at many places. I had to work with seven financial institutions and Communication Federal stood out for their kind, compassionate, human commitment to helping me when I most needed compassionate assistance. The manager at this branch, Chasity McCutcheon, was incredible. She personally shepherded the completion of our paperwork so I could focus on other things and she ensured that others with higher review authority called me personally to reassure me that, at least for Communication Federal, everything was going to be okay. Today, on the hardest day of my life, when I needed one thing to be easy, Chasity and her wonderful team made it easy to find out how we would cover expenses while we wait for dust to settle. The peace of mind this institution offered me (and my dearest mother in her last days) could never be overstated. Thank you, Chasity and Jeff and everyone else who touched our accounts. May you be paid back in kind one day.

Tom is a wonderful agent, and so is his staff. So helpful and willing to take the time to help…read morenavigate the world of claims when needed. I've been a customer since before Tom bought the business. No regrets!

HORRIBLE EXPERIENCE. They will treat you right as long as everything goes smoothly but as soon as…read moreyou have a problem prepare to be ignored and charged fees you should not be charged. MELISSA LEE messed up my account and ended up canceling my policy so I drove around for a month with no insurance and had no idea until I paid my next bill and it got refunded due to my policy being cancelled a MONTH earlier. Then she did not cancel my renters insurance as requested so I got charged for that then got charged late fees that have still not been refunded over two weeks later. Chris did not even try to reinstate my account when I called him, granted it was 4:30 on a Friday he made no attempt to help me just told me it *might* be sometime next week even though the multiple customer service reps I spoke to that day told me it could be done the same day (someone was ready for the weekend). Even if he did reinstate I would have had to pay back the money that I paid that then got refunded due to them canceling my policy so they were going to make me pay for services I did not technically receive. So there I was still driving around with no insurance due to no fault of my own because my only other two options were to either go with a different company and be charged a higher rate due to my "lapse of insurance" that was cause by them and not accurate or open a new policy with allstate and pay 3 times what I was paying before due to the lapse of insurance that was CAUSED BY THE SAME COMPANY!!! They said they had no way to override it which is complete BS they are just greedy. I could keep going, There's more to it than that but that is the gist of my experience with this company and mainly CHRISTOPHER DUMS agency. Worst part of this is I went on a roadtrip with a car full of people and it makes me sick to think of what I would be dealing with right now had there been any kind of accident during our trip or any other day for that matter. I would be completely screwed and the complete lack of empathy within this company is just disgusting tbh. They really did not care or show any kind of remorse for their mistakes. Thought I was supposed to be in good hands Chris..? For the record- It did not just lapse due to me neglecting to pay. It lapsed because Melissa screwed up. We were changing my payment due date from the 6th to the 18th which I was told would not be a problem and that she would suspend auto pay for the 6th and I could call in the payment on the 18th which I did and everything went fine with my August payment but then something got messed up in September probably because she was on Vacation and NEGLECTED TO PUT AN AWAY MESSAGE ON HER EMAIL so I had no clue what was going on while I was emailing her about the renters insurance charge and she obviously neglected to do something before she went on vacation to make it so our arrangement from August would go through like it was supposed to which likely is what caused my policy to lapse. Even when I called and spoke to Chris he did nothing to help me get the money back that they charged me for the renters insurance that Melissa neglected to cancel.

I have known Chris Dum for many years and know him to be a honest hard working man. I was thrilled…read moreto have him help me with my homeowners and auto insurance coverage. He will always do what is right!