Dr. Chang is an excellent family doctor! He has helped me, my wife, and my daughter through complex…read moremedical issues. Hee is always thorough, compassionate, and thoughtful. He takes his job and our health very seriously and is always a great resource for all of us. So happy to be in his care..

Excellent Primary Care Provider!…read more The entire team is friendly and efficient. Dr Chang is very knowledgeable regarding all health guidelines based on the latest evidence. He's very open and collaborates with his patients to achieve optimum health outcomes. He's also cognizant of insurance coverage challenges and advises what tests or procedures might result in out of pocket costs. I highly recommend Dr Change to all my friends and family.

Refused to treat my fiance saying "he has too many health issues. He should find a younger dr that…read morehas more time to help him. Your insurance is the only thing I like about you". Luckily the nurses in the front office took the time to schedule with another primary care physician and apologize for this first experience at this new location. This dr is only looking for people with no health issues that get a sore throat from time to time. (his own words)

Late always . One hour later and see him talk and yapping away. He is the most detailed Dr you will…read morefind and that's why he talks so long. He goes over everything and explains everything and for that I don't mind the wait. Been going to Dr Ierardi for over 20 years, love that man

Excellent well versed in their specific specialties - these doctors are stellar! one of top 100…read morehospitals in the US- I have been going to UCI since 2012 or 13- back then It was easier but the system is always updating everything- so it takes patience if you're new-but well worth the wait

I scheduled an appointment with Dr. Sheahan for my 90-year-old mother for October 30th several…read moremonths ago. (Since then, the office has rescheduled this appointment due to the doctor being unwell!). We get many texts to confirm the appointment, and then the Dr. gets sick on the day of the appointment! The same thing happened yesterday morning (December 4th)! The doctor is unwell again; therefore, the appointment is canceled! If he's sick, why did they confirm the appointment yesterday and early this morning? They suddenly canceled three hours before the appointment. When we contacted, they responded, "How about another doctor tomorrow?" Either the clinic is very disorganized, the staff is performing favors for other patients, or the doctor does not know how to conduct his business! How could the office or the doctor treat a new 90-year-old patient in this manner? The specialist at UCI referred him to us. This is completely unprofessional and insensitive. When we called today, we heard every excuse in the book and repeated "we understand, but this is the way it is" NOT GOOD!

My doctor of many many years has moved on leaving me to find somebody new and through struggling to…read morefind somebody I found Dr. Thompson, who is the nicest man on the Earth and I wish I would've found him years ago easy to talk to didn't wait long his nurse was also very kind.

I chose Dr.Patrick Thompson for my annual physical on August 19, 2026, based on the positive…read morereviews I had read online. Unfortunately, my experience with the follow-up and communication regarding my lab results was very disappointing. I had my blood work done on the same day as my physical, August 19, and the results were available in my patient portal on August 20. I waited a week for the office to contact me, but no one did. I then called the office and was asked to leave a message requesting that Dr. Thompson review my results and contact me. Another week passed with no response. I then sent a message through my patient portal asking the doctor to review my results. Again, I received no response. After approximately three weeks, I made a third attempt by calling MemorialCare. I explained that I had already contacted the office twice and had still not received any follow-up. Finally, approximately one month after my results became available, I received a message through my chart. However, the response was not from Dr. Thompson. Another physician responded, stating that she was responding on Dr. Thompson's behalf. What concerned me most was the content of the message. The physician wrote: "Your ferritin level was low indicating iron deficiency and your vitamin D levels are low" and recommended that I start an iron supplement and vitamin D supplements. However, when I reviewed my actual lab results in my patient portal, my ferritin levels and vitamin D levels were within normal range. This left me very confused and concerned about why I was being told that my ferritin and vitamin D was low and that I had iron deficiency when the lab report available in my own medical chart showed a result within the stated reference range. I also found it unacceptable that I had to make three separate attempts and wait approximately a month before receiving any response regarding routine blood work from my annual physical. Timely follow-up and accurate communication about laboratory results are extremely important, especially when a medication or supplement is being recommended. Unfortunately, my experience did not match the positive reviews that initially led me to choose this doctor. I expected much better communication, follow-up, and attention to the results in my medical record. I would not recommend Dr. Patrick Thompson and I will not go to him again.

Saw Dr. Pedram Ansari the first time today, and even in just one visit I've gotten so much more…read moredone than in months and months of fighting more normalized health insurance professionals to address my issues. The place is clean, the people were caring and professional, and there's already at least a plan of action instead of "come see me again in six weeks" with no changes when the symptoms have persisted for years. I feel as excited for health care as you can reasonably be.

Switching to Harbor Direct Primary Care was one of the best decisions I've made for my health, and…read moreI can't say enough great things about Dr. Ansari. From day one, she approached my care with a level of attention, detail, and genuine compassion that I simply wasn't getting from my previous provider. Dr. Ansari has been incredible in helping me manage my overall health, and her expertise with peptide therapy has made a noticeable difference. She takes time to explain everything clearly, listens to concerns without rushing, and personalizes treatment in a way that makes you feel truly understood and cared for. You can tell she is deeply invested in patient outcomes. The entire team at Harbor Direct Primary Care creates a warm, friendly, family-like environment. Every visit feels comfortable and welcoming--no cold clinical vibe, no rushed appointments. They actually know their patients and remember the details that matter. Another thing I really appreciate is how many services they offer under one roof. In addition to primary care and peptide therapy, they provide things like hormone optimization, weight management, IV nutrient therapy, wellness screenings, preventive health services, and more. Their approach is truly comprehensive. If you're thinking about switching providers, do yourself a favor and check out Harbor Direct Primary Care. I'm extremely glad I made the change. Dr. Ansari and her team have set a new standard for what healthcare should feel like--personal, proactive, and genuinely caring. Highly recommend!

I cannot speak highly enough of Dr. Monica Harms. She has been my family's primary doctor for well…read moreover a decade, and I feel incredibly fortunate to have her in our corner. Dr. Harms is genuinely interested in her patients and is remarkably caring. What sets her apart is her consistent follow-through and her deep medical knowledge; you know you are always in capable hands. I never feel rushed, unheard, or ignored during my appointments--she is exceptionally generous with her time and ensures all our questions are answered. I highly recommend her to anyone looking for a compassionate, thorough, and dedicated physician.

God is good! My mom is happy for Dr. Monica Harms and Dr. Nelly Lazo. My mom told me they…read morecommunicate to each other for 1 common goal for her to get better! God is good!

Dr. Henry Leung has been nothing but sweet, caring, kind, and he listens. I am so comfortable…read morespeaking about health issues with him. I highlight recommend him if you're looking for a new primary. The office staff is so sweet everytime. I have no complaints. Thank you!

would not recommend AV Family Medicine & Urgent Care or Dr. Henry Leung based on my experience. If…read moreyou go to an urgent care because you may have a broken bone, you expect timely communication and follow-up. my finger broke on a Wednesday Sep 9 and came here for a visit. No one called me to inform me of my X-ray results. I spent almost an entire week going without knowing that my finger was actually broken badly. Severe pain made me follow up with the X ray office and I found out they informed dr Henry days ago but he didn't even bother to read the report and call me. During that week, I called the office multiple times trying to get an answer. I was repeatedly put on hold for over 20 min, told the staff was on a lunch or break, or told someone would get back to me--but I did not receive the follow-up I was waiting for. Eventually, I had to drive all the way from Newport Beach to Laguna Hills today and physically return to the office just to get an answer about my X-ray. Even after arriving, I had to wait another 20 min again before finally speaking with the doctor. when an X-ray shows a fracture, I believe notifying the patient promptly should be a priority. Finding out almost a week later that I had been walking around and using my hand with a broken finger was extremely upsetting. Based on my personal experience, this did not feel like "urgent care." The lack of communication and follow-up was unacceptable to me, and I would not return or recommend this office to others who need timely urgent medical care.

We originally chose this office because of the great reviews, but unfortunately, our experience has…read morebeen nothing but frustrating. We have been dealing with this issue since June. My partner was supposed to be referred to another office, but we have been going back and forth for MONTHS because the referral either wasn't sent correctly or wasn't sent at all. We were repeatedly told to wait a week, only to find out the other office still hadn't received what they needed.This should not take months to resolve. To make matters worse, my partner has dealt with Lily throughout this process, and she has been extremely rude and dismissive every time he has spoken with her. I have personally heard the way she speaks to him, and it is incredibly unprofessional. We called again today, and thankfully, whoever answered the phone was the ONLY person throughout this entire experience who deserves 5 stars.She was kind, helpful, and actually gave us all the information we needed so we could figure it out ourselves. After months of being given the runaround, it's ridiculous that we ultimately had to take matters into our own hands. At least someone finally took the time to actually help us. UPDATE: Dr. Lauren Davis personally reached and apologized, she had no clue this was going on. Thank you for the accountability and the apology. We are very relieved to finally be moving forward. Thank Dr.Lauren for taking the time to call us and look into the issue we greatly appreciate it!:)

Dr. Lauren and Dr. Chris are both so personable and they really spend time with you. I love that…read morethe office has hours all 7 days and the online check in system makes it easy so we can wait at home instead of sitting in the office waiting. All of the staff are very friendly too.

I've been coming to dr majer for probably about 15 years…read more.. My mother and sisters are both patients as well and we could not be happier with her. We have pretty low maintenance bills of health so really only see her once a year for a physical called a Well Woman's check but each time it is as pleasant as can be. My most recent visit was a Pap & WW check and of course those are not the most thrilling - and come with their own slight anxiety - but Dr Majer and her staff made me feel very at ease the entire time. I had a 9am apt on a Friday and I was in and out in about 30 minutes. The front desk tech took my name, insurance and pre-liminary measurements - she was very kind and friendly. Then after changing in an exam room decorated with all her USC accomplishments, Doc Majer came in and we set about our apt. She is very kind hearted and soft when asking questions and took much detail on my chart about family health developments and activity levels. This lead to talking about running with my dogs and then she made herself even more relatable by talking about her labradoodle and all the fun they've had... all while performing my WW check which was great actually as there was no awkwardness as one might expect with the examination of her lady bits. lol I trust her so much I asked for a referral doc for my husband... she was kind enough to give me two and said she'd get the results to me via email in the patient portal - the office is very tech savvy as they confirm appts with an automated system, keep computer records of wellness and offer a patient portal to give you access anywhere any time. Be aware that she is great so she is ALWAYS very busy... but that really is a testament to her greatness! I usually try to visit in January as it seems to be much more relaxed than the end of the year crunch between October-December. That is definitely their busiest time as people try to squeeze in their yearly insurance visits so make your appointments accordingly and hold them! I had procrastinated on rescheduling my WW check up all year and called early Dec for an appointment - the earliest available was today - 3 weeks later. She's great. Call now and see her next month! PS The parking structure is $1/30 mins but the general uncovered parking is free (the office does not validate). The office is on the 5th floor at the end of the hallway the right of the elevator upon exit.

This is a review of the office staff. I was looking for a new PCP and called the office multiple…read moretimes and each time received very rude responses and ultimately decided not to schedule an appointment due to rudeness and inflexibility. 1st call: 1:30pm on a Wed, I was transferred to the general operator and she informed me that Dr. Majers office takes lunch from 12 - 2pm and then hung up without a response from me or goodbye. 2nd call: 1/9/18 @ 11:30am. The receptionist answered and asked a few questions in a very short manner and then put me on hold. After 10 mins on hold the line hung up. 3rd call: The line rang for a while and an automated Verizon message came on that the number was disconnected. 4th call: 1/9/18 The receptionist answered again and took the same information. Upon asking if they had appointments after 5pm (since I saw in a review below that there was an appointment scheduled after 6) she said no. I replied I would not need to make an appointment and I heard her mumble under her breath " ...ugh Omg..." and hung up. I felt that this was very unprofessional especially since I did not show any annoyance from the previous calls and I had only taken about 3 minutes of her time.

Dr Sy has taken amazing care of me and my husband for years. She offers very comprehensive testing…read moreand analysis and recommendations outside of just writing prescription after prescription. She truly tries to get to the root cause of health issues while also focusing on prevention. I feel like we scored with finding her. Truly a gem among a sea of disappointing doctors. And, I have read the other reviews about her staff. I have found them to be really helpful and kind. Take the time to talk to them and you will find that too. They are wonderful women.

Incompetent and disrespectful staff. Should be embarrassed to call themselves a medical professionalread more