I have been going to Dr.Mccollum Chiropractic Ctr. for over 4 years. Words cannot describe how thankful & appreciative I am for the special treatments that I have received. Each specialized treatment , that includes , adjustments , Laser, Sonic (trt) , have all been attributed to healing my sciatica, neck aches & overall good health! read more

McCollum chiropractic is the best they have really gotten my back into great shape. The front office is very professional, very caring. Excellent chiropractic care. Thank you so much:) read more

Gonna be totally fair. The assessment and Soundwave work great. First day paid 80 bucks for xrays. Consult. And Soundwave machine. Left satisfied and eager to continue treatment. Get me in for an adjustment the next day. He hits me with this. $7789 for 6 months of care. I say I'm not paying 8 grand. Ill pay for adjustments weekly. Then like a car salesman comes back with the orange sticky note. 15pp down and 501.50 monthly for just chiropractic adjustments, no sound wave. I say ill pay for adjustments weekly. "We dont do that. Sorry you have bad insurance." I have kaiser. They wont pay for you probably cause of your shady business practices. Who the heck does a down payment and monthly payments more than a car payment?? And who does accept payment for services as they are rendered. Again. Credit where credit is due. Soundwave works great. Just go somewhere else. Anywhere else. These people are car salesman scammers. read more

McCollum Family Chiropractic - Yelp asked whats in this photo lol. Its the shady crap they give to patients. - Chiropractors Near Me - Capitola, California

If you love hidden fees this is a good place to go Specifically agreed to a sub 50$ service and was pushed around room to room interrupted during the service by multiple other employees and did not receive what I signed up for and was charged 90$ at the end... WOULD NOT RECOMMEND read more

Hi everyone! A few years ago I had constant back pain. I went in and was x-rayed and then recommended a course of treatments that totaled several thousand dollars. It was a high pressure situation. I couldn't afford it. They wanted me to take out a loan through some service and make payments. I refused this but caved to paying for a few weeks of the several month long course. I was in serious pain. I went to a few visits, they were very fast wham bam crack your back and neck and done, probably like 10 minutes with the doctor. It was so impersonal and not the level of care I expected. So I called to cancel and the receptionist refused to mail me a check. Claiming I had to have a meeting with the doctor about my case beforehand! I didn't need or want to get pressured to keep paying! I refused and they refused to refund me. In addition to this a secondary doctor in the office asked me what i do for work, I told him I was a contractor. He said that's good and I should join his club as they didn't have a contractor yet. They had a scheme where you join up with a bunch of business owners, and promise to recommend each other with referrals!!! He said the main doctors group was full but his was still collecting different businesses! This was with out ever seeing my quality of work or anything! What a scam! I believe in chiropractic therapy and I'm sure that they do help people but watch out for the high predatory sales techniques. After seeing a few different doctors Dr Craig Iman at Aloha chiropractic is the one I recommend. read more

My neck was in bad shape with no movement. DrMcCollum took me as a walk in and adjusted me so I got 35% then 70% movement back over two days time. I'm grateful for the relief and expert treatment. 5 read more

We'll as I've always said if you want to find a reliable chiropractor the best place to go is McCollum Family Chiropractic, they are always there to help you fee better. Normally. you can even just walk in for treatment without an appointment and if it's humanly possible they will find time to examine your situation, take X-rays if necessary and treat you. They take most types of insurance too. Thank you McCollum Family Chiropractic for all the help that you've been to me. Mark Fox read more

I have always gotten great care and quality of care when coming here. A lot of the pains in my body have greatly decreased. It takes time and dedication. They listen to my concerns and adjust my treatment accordingly. The lightwave therapy has helped with injuries as i get them from work and sports and i have significantly less pain in my lower lumbar,rotator cuffs ,wrists and knees. Currently im working on my thumbs from golfing. Its a little painful at first but you get used to it and it definitely helps a lot. Thanks to the whole team! read more

Chiropractic and Soft Wave treatments - Excellent results - lifechanging ! And, yes, the the office experience is very healing as well .. read more

I came in unable to lift shoulder/ in constant pain several months ago and started a treatment plan of soft wave technology and adjustments... within first treatment, saw improvement in range of motion, reduced pain, today I am pain free/ off anti-inflammatory pain meds... and after consistent adjustments, I'm feeling better all over, sleeping, breathing, moving incredibly better. I had no idea chiropractor treatments help with all sorts of ailments I was plagued with for so long. Staff and Dr McCollum and Dr Taylor are some of the kindest, comforting people. HIGHLY RECOMMENDED I've got lots of hard work to do daily and love nature, this team has gotten me back to full function and I'm so grateful read more

McCollum Family Chiropractic - Back out doing life and enjoying thanks to the healing treatments at McCollum Chiropractic - Chiropractors Near Me - Capitola, California

The office is always clean. The doctor seems to care but I felt he was so deeply into it for the money. I fell off his medical chair and he told me he would take care of me and therefor I did not sue him. I wish I would have sued him so I could have gotten the care I needed after hurting my shoulder and neck at his office. He told his receptionist to send me to go to another doctor. So much for him caring for his patients. I felt like he cared about the money and now just pushed me away. Money hungry and no dignity. I hurt more now than ever before. read more

I have been a patient for many years and continue with my wellness journey. It is a blessing to be free of pain and to live an active life.

I wanted to get chiropractic treatment and saw their booth at an event. After a little eval, I thought I'd check then out. Quick eval and then put into a room where they tried to hard-sell me into a contract, with money up front. Turned them down and thought they were just con men. read more

I saw an ad on Facebook for "soft shock wave" therapy & responded, asking the "do you take insurance" question more than once, with no response. Nanoseconds after filling out the contact info, I received a text saying when can you come in? I again asked about insurance coverage and got no response. At that point, I realized there is something sleazy going on here and I blocked them from further contact. I've had successful "shock wave" therapy in Los Gatos (all covered by my insurance) for plantar fasciitis, but was told it isn't successful for heel bone problems, such as my bursitis. Thus, this Facebook ad got my attention. No response to the insurance question alerted me to the fact that I was dealing with an outfit with about the same integrity as the proverbial used car salesman! Beware if you go any further than I did!! read more

Great care and , very efficient and friendly service. I'm getting Soft Wave Therapy for my shoulder.

I have been a patient of Dr. McCollum for nearly 30 years! I've had great success under his care! I can't count the number of times he saved me from extreme pain in both my back and neck! Now we're working on the neuropathy in my feet and seeing great results with soft wave treatment and much more! read more

I believe the clinic does care about my health and how to get me to a better place. Started with the TRT machine 7 weeks ago. 7 weeks ago I could not get up or down stairs without holding on as both knees are bad. I can now walk up and down most stairs including bleachers without assistance. Can't wait to get started on the other knee. Love the staff, non-judgemental (I'm terribly out of shape) For the first time in a while I am hopeful that I may be able to hike again. read more

When injured from an accident they collected cash that would be reimbursed after they provided a billing statement to my insurance. As of today it's been months and they still come up with every excuse why it's not done. I do not recommend this business at all. Their very unprofessional and do not handle accounting issues in a timely manner. read more

A wealth of information, friendly staff, takes their time to answer questions, and occasional specials that are worth taking advantage of. Mccollum even stresses the importance of managing your pain and how much ibuprofen is consumed in the states. That's such an eye opener. This place did a better job at teaching me the importance of not slouching than my grandparents. Well done. read more

A chiropractic office that runs their business like a used car dealership. Was given an initial exam and x-rays (+$300 but I got some coupon for $40) and told I'd need to come 3-4 times a week for 4 months and it would cost me almost $5k. Oh, but if I paid up front, it'd be cheaper. Any my insurance would only cover about a 1/3 of that and I'd be lucky to see it. Staff is all wearing white and overly friendly. It feels like a cult. However, I got 2 adjustments from the doctor and they were good. Solid adjustments, but a bit rough. Take my experience with a grain of salt, but don't get duped by this place. read more

I just finished 10 sessions of TRT (Tissue Regenerative Therapy) on my knee. It was extremely helpful and I have more range-of-motion than I did before starting the therapy. I looked forward to going there each week, not only for the actual benefits for my knee, but for the interaction with the upbeat, friendly smiles of the staff at Doctor McCollum's office. Great experience overall--highly recommend. Heidi Heath Garwood read more

My Wife has had Back problems, all of her life, with Dr. Mc Collums expertise for the first time of her life her pain has been tremendously reduced. read more

I've been seeing Dr. McCollum for approximately 12 years. Each time I followed up with him on a regular basis, was an asset into my life. He has done wonders. I know it's not an immediate care cure. But it is something to add to a consistent living practice a good care. Thank you all at the chiropractic family you have always been top notch. read more

the family environment at the office is enough for a review of its own! these people truly love what they do!! they are also healers and absolute heroes! I am now at the end of my treatment and I will say i am absolutely amazed! my knee has almost full mobility back, my foot pain is gone and my spine feels better every day! Dr Taylor has magic hands and has changed my whole world as a mother of small children who was scared she'd never run and play with her kids! Now I run and play every day! thank you all so much ! I don't have enoug words to accompany the pure gratitude I feel from my experience here read more

Earlier this year I went to Duncan McCollum because I suddenly had lower back pain for the first time in my life and I could barely walk, sit, stand or lay - within 2 weeks, several appointments, I was in much better shape, could actually get around ok and was in much less pain! And I continued to go weekly since and within only about a month I was able to turn my head like an owl! I didn't even realize how stiff my neck had gotten over the years - this was a huge unexpected improvement! Then recently I strained/sprained my upper arm/bicep and it was bothering me to the point I couldn't sleep and within just 2 visits to McCollum's office my arm is totally fine, no pain and all fixed! It's been 8 months since my initial back issue and I'm now pain-free, have a very physically demanding job (professional organizing) and I've been able to do my job with no recurring back pain or issues! This is a great friendly office and practice, I highly recommend! read more

I really feel better because I went to Dr McCollum. I tried Soft Wave Therapy and my knee pain went away. Ligament damage . The x rays showed me what I needed to do with spin . Back pain . Better! Come in today! read more

Hoping this helps a few folks out there looking for help. I got treatment at McCollum for a frozen shoulder due to dislocated shoulder back in June 2022. Before walking in, I had pain in my shoulder at night, during the day and even during some basic movements. I honestly didn't know what to expect but I was willing to give it a try due to the amazing staff and support. They started me off with TRT (Tissue Regen Treatment) and adjustment after. At first I thought this was excessive but as soon as I started seeing results it all began to make sense. I went through 13 visits and at the end of my last visit I can easily confirm that my pain in my shoulder is gone, the range in lifting up my arm has increased significantly and still progressing. I don't think these results would have happened if I did nothing. I've also met with a surgeon to review my MRI and they both mentioned to me "whatever you are doing, keep doing it because it is forward progress" and didn't recommend any surgery. Thank you so much for all the wonderful care and results. I know it is still a long journey ahead and I'm not 100% (yet) but this was more than what I expected after my first step walking in. Thank you again for getting me the care I needed and for providing me with the results I desired. I am also extremely active person so I can happily say I am back in the water and doing the things I love to do :) Highly recommended and will be back! read more

I was in pain and had never been to a chiropractor in my life - I was a bit skeptical but decided to try it on the advice of a friend. I was treated with warmth, compassion and professionalism. And the pain was gone. read more

I have always had a great experience here! Everyone is always smiling and welcoming me when I arrive. The treatments I receive exceptional and I always feel much better after I leave. Sometimes I didn't even know I felt bad until I leave and feel better than I felt when I went in there. I highly recommend Dr. Mccollum. He's very professional read more

I have been to many chiropractors and Dr. McCollum and his team are the best! They really listen! And I have had a problem with sleep and Dr. McCollum was the first one to address the healing that caused it with specific nutrition supplements and a diet plan that handled it! I go to see him weekly for adjustments to my lower back because of pain due to a spine problem. It is improving more and more and my shoulder has been addressed with his adjustments and I am feeling much much better. He really cares and gets to the root of the problem. Also, his staff are absolutely amazing. It's like family and I love going there! read more

Duncan McCollum is an amazing chiropractor. He really has a gift for healing, as well as an extensive knowledge about health from what you should be eating, to sleep patterns, to adjusting your body. I broke my jaw which was never set, and I could barely open my mouth. Going to the dentist and having my mouth open while they worked on my teeth was painful. Duncan has been adjusting my jaw, and I can now open my mouth without pain, and it doesn't hurt when I keep it open for the dentist. I really give Duncan the credit for adjusting my jaw to a more normal position. He also offers adjustments & has a stem cell therapy (TRT) machine that works wonders. I always feel great after seeing him. I highly recommend Duncan McCollum Family Chiropractic. read more

This was my first chiropractic experience and wow! I came to Dr. McCollum on the recommendation of a friend because of a pinched nerve in my neck and excruciating pain in my shoulder. Dr McCollum was kind, patient and thorough. I've been going three times a week for almost three weeks now and can not believe how much better I feel. Not only is the pain gone, my digestion is better too! I highly recommend McCollum family Chiropractic. read more

The thing I love most about going to McCollum Chiropractic is the staff who support Doctor McCollum. I appreciate his expertise, but his support staff really make you feel welcome and they are super supportive of the healing process. You receive a very warm greeting every time that is sincere. I get reminder calls if I miss an appointment or so I dont miss. Sometimes, the doctors granddog is also there to greet you- what could be better?! All together, they make a great team practice. read more

I was skeptical at first about chiropractic, but McCollum Family Chiropractic has made a believer out of me! I have had several issues over the last several years, and each time McCollum Chiropractic has handled my issues 100% in a relatively short amount of time! I love all the Doctors there and never have to wait in pain, but am ushered in and handled with kindness and thoroughness! I am so glad I found Dr McCollum and his team!!!!! read more

I love Dr. McCollum. His adjustments keep me feeling on top of the world. If you're look for a kind, gentle person that does excellent adjustments, Duncan is your guy. I have a couple of chronic issues that need maintenance and sometimes more than maintenance when I'm under extra stress of haven't been taking care of myself. I always feel better after and adjustment and when I skip them I really regret it. He's even helped my husband. It's hard to find a good doctor that really cares and I hope you feel as well cared for as I do when you go. read more

I have been going to McCollum Chiropractic for almost two years now. I am very satisfied with the treatment I get there and the progress I have made working on some very stubborn neck pain issues. Very friendly staff and lots of interesting treatment options. read more

I want to start off and say that I'm a return patient after moving to another cheaper and less knowledgeable chiropractor in the area. One of the main reasons if not the reason i decided to go back to Dr McCollum is simply because of the attention and level of professionalism from not I in Dr McCollum but also his staff. His extensive background in chiropractic care and use of digital X-ray machine, makes it easy to diagnose the affected areas in your spinal chord and sets you up on a wellness plan. Ever since I went back I haven't gone to another doctor. Recommend him to anyone with back pain! read more

Been going here for years now since around summer 2015. The advice continues to grow and the services grow along with it. Really appreciate everyone here. read more

Great Chiropractor! Knows what he's doing. Whole body health philosophy. Courteous & capable staff.

Every business- and every person, for that matter- aims to put their best foot forward and make a good first impression. I'm not saying this is an easy task, simply that it's one we work on regularly and one that can be just as fun as it is challenging. Far more difficult and unpleasant than this is the task of recovering from a less than perfect first impression. It is never pleasant or easy to face criticism and it's difficult to defend yourself while remaining humble and open-minded. As hard as this might be, this is what exactly what Dr. Collum was able to do, and he did so very graciously too. Awhile back, I wrote a less than kind review about my experience here. Dr. McCollum took time to read my review and consider what I had to say and personally wrote me a private letter in response. In his letter, he addressed each one of my concerns and explained why his office policies are what they are. Most importantly of all, he wasn't just defensive. He also thanked me for taking the time to write my review and thanked me for the kind things that I had said. He proceeded to make me a very generous offer since I was not fully satisfied with my previous services. The way he handled his response is a shining example of excellent customer service. I am now very impressed by Dr. McCollum. I've had a lot of great first impressions in my life, but my memories of these moments and people seem to fade away just as quickly as I encountered them. This encounter I will not forget. Let this be a lesson to other businesses, especially those who have faced harsh Yelp reviews. Being gracious in the face of criticism is always the best policy and will likely lead to much better results long-term. read more