Very unprofessional, No communication what so ever, sold me a lemon, and no one will call me or…read moretext back. They promised to fix issues with the car 4 months ago when I first purchased the vehicle-we told them what needed to be fixed before we left the lot. The temp gauge doesn't work at all and they said they would fix it. I took it up there just to be told 4 hours later they got a bad part. Went back again 2 months later and no one was at the office. It's shaking really bad (possibly motor mounts, or alignment not really sure about the shaking but it's pretty bad, the defrost doesn't work so every time it rains I have to pull over) when driving and the transmission is going out. I purchased the $2,000 warranty to cover the main parts on the car and they will not stand on it now. I've texted them at least once a week since with no response. I will never buy another car from them and I'll tell everyone that ever mentions them to steer clear of these crooks! I should've known by how disgusting the office was that if they can't even clean up and fix AC for their own employees, why in the world would they honor their word on this vehicle with a regular civilian. As is haha what a joke! These images attached show all messages between me and Christy over 4 months time.

They,re turning off check engine lights to sell cars, the car I got from them ran a week before…read morecoming back on I contacted them, they told me oh it's only an 02 sensor without even looking at the car so buyers beware.

My husband wanted to upgrade my car for a new Qx80. We dealt locally here in Atlanta, but dealer…read moresold car to someone else after negotiating a deal with us. Husband contacted Kyle and began communicating back and forth. Finally coming to the right numbers. I drove to Montgomery, paperwork was all completed and ready to sign. Once signed, I was in my way home. Very informative, knowledgeable and best of all. Great staff, Taylor and Lydia. Thank you to y'all for such a smooth transaction and we will be back when time to purchase again.

Took my Santa Fe in for recall service and Nicholas Harris greeted me and took very good care of me…read morewhile I waited. Got me in and out in about 1.5 hours. I've never been to a business where everybody, and I mean all of the Hyundai Team, were fired up for the day, glad to be there and smiles on ALL of them! And their great attitudes were infectious. Great work General Manager Marcus Temple! Thanks, Jean Martin Guy

Called for a quote on an oil pan change on a KIA. Was told they would call back in 15 minutes…read more Called back in one hour and was told no one was available and they would call back. They did not return my calls for 5 hours. I had already had the pan replaced and was driving the car before they called. They definitely deserve their 2 out of 5 rating, maybe lower.

100/10 experience at Montgomery Subaru! Eric made the entire…read moretransaction incredibly easy and I got to drive home in my dream car. No pressuring, just honesty. If the dealership was closer, I'd only deal with them! Thank you guys so much again.

If I could give this place 0 stars I would mind you I went in for an oil change and a tire rotation…read moreI drive a little over 500 miles and my oil light came back on...so I brought my car back to the dealership and the man told me that they forgot to fill up my oil all the way and when I tried to talk to the manager about it he said that it was my cars fault and it was leaking oil had a diagnostic done on it. There is no oil leaking from my car at all. Do not recommend. They are unprofessional and don't know how to do an oil change

Omg smh is all I will say unfortunately I had a bad working experience with this company of course…read moreI would never have gotten vehicle there interest rates are extremely high for the high mileage cars than when you no longer work there they tell lies so you can't get unemployment crooks all the way around

Went to 2nd chance and got ripped off for 800 they asked me to put down on the car and only had a…read moreweek and they came and got the car now want me to pay 10,000 to get it back. And they run an ad that say 500 down even if you have no license. Big rip off. Stole 800 from me. I wouldn't recommend no one buy from this company

I never bought a vehicle from Sons CDJR. I attended a car sales training program hosted at the…read moredealership. Even though I wasn't a customer, the way I was treated and the dealership's enabling of that treatment says a lot about their ethics, leadership, and the kind of people they do business with. Here's what happened, I discovered the training opportunity through a job listing and was contacted by Al Desarro's assistant. I was told I would receive one-on-one training from Al Desarro and hands-on mentorship with real, experienced car salespeople at the dealership. I was excited, especially since I'm someone rebuilding after an injury and ready to grow professionally. When I arrived at Sons CDJR, it became clear I had been misled. There was no one-on-one coaching. No active sales floor experience. No dealership staff involved. Just a classroom full of other trainees and Al Desarro leading the session alone. It was not what was promised and it went downhill fast. From the beginning, it felt like I had a target on my back. Al asked me off-topic, obscure questions that weren't even in the training guide he gave us. When I answered, he'd cut me off. But when others got it wrong, he'd give them time and help walk them through it. The double standard was loud and clear. During our lunch break, Al pulled me aside privately. Instead of offering encouragement or advice, he stared at me like I was crazy and asked, "Why do you think you can do this?" His tone wasn't constructive -- it was dismissive and condescending. I responded respectfully and confidently, explaining my drive and goals. He coldly replied, "Well, let's see how this day goes." Later that day after asking more obscure questions and showing us YouTube videos, Al asked the group to share what we hoped to achieve from the training. When it was my turn, I said I wanted to use car sales as a stepping stone to gain experience, build businesses, and create generational wealth. Before I could even finish, he cut me off with a sharp "That's enough." Another trainee gave a similar answer and was allowed to speak without interruption. I couldn't ignore the bias anymore. At the end of the day, I was pulled aside again. This time, I was told that Al, along with dealership leaders Clay Morrison (General Manager) and Missy Hubbard (General Sales Manager), had decided during the lunch break that I wasn't a "good fit" for the training. I was let go with no feedback, no explanation, no opportunity to improve. It felt like a decision made based on personal bias, not performance. What shocked me even more was what came later. A year after this, I tried to apply to other car sales training programs only to find out I had been blacklisted from multiple dealerships across the city. All signs pointed back to Al Desarro, who doesn't even work at Sons CDJR but has personal ties to Clay and Missy and clearly enough influence to sabotage someone's future behind the scenes. If you're a young person trying to get your foot in the door, be careful. Sons CDJR allowed someone who is not even their employee to use their dealership to belittle and blacklist trainees based on personal feelings and ego. This wasn't about qualifications. It wasn't about effort. It was about insecurity, control, and favoritism and the dealership enabled it. If they treat aspiring sales professionals this way, I can only imagine how they treat customers behind closed doors. I do not recommend Sons CDJR for work, training, or even a car purchase. There are better dealerships out there.

Warning: Do NOT trust this establishment! I made every…read moreattempt to come to a positive outcome before resulting to leaving a negative review. I visited the establishment several times, called numerous times, and still absolutely nothing has happened. I have a brand new Jeep Wrangler I purchased from them in JANUARY, that NEVER had a WORKING RADIO OR SCREEN. I was so excited about the new purchase that I wasn't even thinking the radio wouldn't be working or that parts would be malfunctioning on a BRAND NEW JEEP. However, I figured this out only a few days afterwards in January and here we are in MAY and I am still without a working radio. Contacting them and speaking with folks is easy, however, getting someone to actually keep their word and follow through with effective action has been IMPOSSIBLE with them. I DO NOT RECOMMEND!

We bought the 2020 Kia Sorento from Taylor Gaddis with the help of Hunter JUST yesterday! I was…read morevery impressed with Taylor's communication. We actually live roughly 1.5hrs away and found this car online. All of our communication was through text, email, or phone. I never once met Taylor but absolutely love how quick he was to respond. All we had to do once we got there was test drive and sign papers. The staff overall were friendly. VERY MUCH worth the drive to see him and the dealership.

All was great 10-15 years ago now service and request for service on owner's vehicle is done with…read moreavoidance, slow response and little customer appreciation. This was shown my first visit since owning the 2010 vehicle.

Second Service - they have not learned anything…read more Customer service is non-existent. Four people staring out the window as I pulled into the bay, no one got up to greet me, they actually turned and walked away. Asked the man in bay #4 for service no and he asked where my truck was, I pointed to it 3 ft away, then he replied I don't work here and go wait by your truck. WTF WTF Seriously??? So someone finally came out as I was leaning against my truck and she (Jasmine) walked right past me. Never acknowledged me. She proceeds to get in my truck without saying a word. I had to ask her what her name was. Staff at Toyota of Montgomery go out of their way to avoid, ignore and walked past you. Only one man, Damarius chatted with me. Went to see Leon their service manager as I spoke to him to when I couldn't make an appointment with their customer service idiots. He never got up, introduced himself or anything. Picking up my truck was worse. Went to #2 office and the guy with the beard told me to go wait for Jasmine at the empty desk. I asked why he couldn't help me but he insisted he couldn't do anything and just go stand by her desk. That was until the Service Manager started to help me then he asked for my fob to bring my truck around for me. I told him don't waste your time and told the manager he refused to help me when I first came in. This dealership needs to fire everyone in their service department that works with customers. You cannot train these idiots, they will never care.

Jaylen Jones did a fine job. The most pleasent person in all of Toyota montgomery, was Jordan. She…read morewas so up beat and pleasent to talk to.