I discovered UDG quite by accident or should I say divine intervention! I needed my washer…read morerepaired and here we were with the holiday weekend approaching! I looked at their review and was quite impressed. I called and spoke with Krystle who was kind, polite, professional and knowledgeable. I told her my concern and she said that someone could be out Friday, July 3 between 12/1:30. Yes!!! Jesse, service technician, arrived during the time frame stated. I received a message stating who was coming, a picture of the technician, what he was driving and plate number! Overkill....absolutely NOT! I appreciated that I was respected and appreciated enough for UDG to take the responsibility for their customer and letting me know who was coming. Customer service like this is valuable. Jesse represented UDG Services with professionalism and integrity. He took care of what was needed and we responded appropriately. The service call was very fair . The washer is repaired, we are happy and we have clean laundry! Much thanks and appreciation to Krystle and Jesse and UDG Services who also represent Our Great Service of the United States of America and Veteran owned. Because of the Brave, We are Home of the Free. Thank you again. You have a customer forever.

Easy to schedule an appointment. Josh was well prepared when he arrived. He was thorough and…read morequickly diagnosed the issue. The repair price was fair.

I brought my push mower to Frank because it was surging (the engine would rev up and down). He was…read moreable to get it fixed and cleaned up in a single day. Frank was also very friendly and I'd recommend him if you have any small engine issue.

Frank was great! Fixed my mower quickly and cleaned up a few things on top of that. I would…read morerecommend Frank for any small engine repair

Dave has cleaned out carpets for years. He is always responsive, on time, friendly, and priced…read moreright. He does a great job our carpets look amazing and are ready for spring. Thanks Dave keep up the great service and awesome job!

I have used Dave and Carpet Master, for cleaning services for over a decade. He is punctual,…read morehonest, and knowledgeable. I'm writing this report because I recently installed hardwood floors. I have always been so impressed with his professionalism that I wanted others to know about him. He is losing me as a customer, but gaining an excellent review. Near Grand Haven, Spring Lake.

Horace is very nice and did a great job! Very social which is nice…read more We would use his services again. Mike R

My car was in awful condition because I basically completely let go and lost motivation to clean…read moreit. Horace came out to my incredibly rural apartment and completely transformed my vehicle into something I was finally motivated to clean by myself and that's why he receives this five star rating. His quote is also very reasonable for the work he does. Keep up the great work man folks appreciate you.

Service highly recommended! Fixed my old dryer. I am absolutely elated with it! Prices were a great…read morevalue. Recommended 100% Will call first again!

If I could give Metropolitan Appliance Repair zero stars, I would. I own a Bosch dishwasher in a…read moresummer home that is less than 18 months old and has been used fewer than 20 times. Unfortunately, it stopped working. When I contacted Bosch, they provided a voucher that would cover all repair costs and informed me that Metropolitan was the only authorized Bosch repair provider in the Mears area. Metropolitan came out and performed repairs, but the dishwasher still was not functioning properly. They returned two or three additional times and eventually told me the issue was caused by excessive suds. I followed their recommended procedure to eliminate the suds, yet the dishwasher still does not work correctly. When I contacted Metropolitan again, I was told they would no longer service the unit and that I should call Bosch to find another repair company--even though Bosch is covering all repair costs through their voucher program. As a result, I now have to start over with Bosch and hope they can locate another authorized repair service in the area. If they cannot, I may be forced to pay for repairs out of pocket, which is ridiculous considering Bosch has already approved and offered to cover the repair expenses. What makes this experience even more frustrating is the extremely poor customer service I received from Metropolitan. After multiple visits, no resolution, and being told they would no longer service the appliance, I felt completely disregarded as a customer. Their handling of this situation was unprofessional, disrespectful, and showed little concern for either the customer or Bosch's reputation. Based on my experience, Bosch should seriously reconsider Metropolitan's status as an "authorized" or "approved" repair provider. A company representing the Bosch brand should be willing to stand behind its work and make a reasonable effort to resolve a customer's issue--not walk away from it. I am extremely disappointed with the service and would not recommend Metropolitan Appliance Repair to anyone.

Jeff is the best! Has been there for us many times, he's a total pro whose competence shows in…read moreeverything he does. And he really cares for his clients--always above and beyond.

Jeff did an amazing job and was extremely quick in fixing an issue I had with my grooming table…read morebefore the holiday rush at my business. He was also very friendly and helpful. I would highly recommend him and his services if ever needed!

Highly recommend this company. Tyler is prompt with responses and keeps you informed of his time of…read morearrival!

Professional, on time and knowledgeable. Mark went out of his way to make sure my appliance was…read morerepaired correctly

I called Taylored to come fix our G E dishwasher. They are from Muskegon/Norton shores area. When…read moreI went to the web to find a business in small appliance repairs. I chose Taylored because they were near Twin Lake and had a 5 stars. They sent Jake (technician) who came our home the next to repair our dishwasher. Jake was professional while at our home. Seemed knowledgeable in his area (small appliance repairs) . Completed the job and left house clean. He was kind in answering at all my questions. Very friendly during his time at our home. I was pleased when I looked at my bill. Their prices are really fair. I would recommend if you have a household appliance that needs repaired. I definitely would suggest you give them a call. I know I will 616.805.9626