Great value for repairing and painting damaged garage door trim. I would definitely use them again…read more Both guys who came out (one on the 1st day, and another two days later for the painting) were friendly, communicative, and gave off good vibes.

They canceled my appointment and didn't notify me. When someone did show up he was incompetent and…read morebroke more things than he fixed and had to go to Lowes three times. Not worth the money. After paying hundreds of dollars I still have to hire someone else.

We thought awhile before posting this review but feel that it's important for people to know what…read morethey're getting into. We own a five-year-old LG refrigerator that is making a noise like a playing card in a bike spoke. The repair person, Kevin, immediately began telling us upon his arrival that our $4,300 refrigerator was 'nothing but junk.' He heard the sound, although it was quieter that day, and I also played two recordings of the sound for him. HE STATED A FEW TIMES that he had no idea what the problem would be. First red flag. He then told us that he DOESN'T WORK WITH REFRIGERANT and that he is not licensed to do so, in the event that the problem was refrigerant related. That was the next big red flag. He pulled out the frig and took off the top panel to listen further. He put a magnet in a couple places to turn off the interior lights to listen again. Then he began to scroll on his tablet TO LOOK UP ARTICLES ONLINE for what the problem might be. That was another red flag. He put the back panel back on, scrolled further, and then took the back panel back off and reset the refrigerator digitally. He replaced the back panel again and then told us to listen to see if the noise went away when we opened the freezer drawer. He wasn't in our home more than 15 minutes, had no idea what the problem was, and left us with the advice to just keep listening for the noise and TO CONSIDER BUYING ANOTHER REFRIGERATOR. He did no actual diagnostic work, didn't remove the lower back panel to get inside and listen closer, and had no advice for how to constructively proceed to reach a solution. HE THEN CHARGED US $97.50 FOR THE VISIT, a visit with no real expertise demonstrated on his part. To add to the problem, he scratched the handle of our black stainless-steel refrigerator, a scratch that is very visible. In full disclosure, we did not contact the company about the scratch because we know they will do nothing to compensate for it. We felt that he decided at the beginning when he saw our refrigerator was a high-end LG that he wasn't going to get involved with it. He should have just excused himself at that point and not charged us for the visit. Our advice would be to pass this company by, and if you decide to call them, ask for your repair person NOT to be Kevin.

Just had some work done by Appliance Service Of Lexington Inc at one of my rental units…read more The worker, Kevin Glass, was extremely unprofessional. Kevin completed the job and left without communicating with me about what he had done. Would not recommend working with him.

They were prompt and placed an importance on safety. The gentleman stay for hours getting the job…read moredone right.

I was doing some home repairs and the lights went out on a Sunday. Bookman Electrical Service…read moreagreed to come out on a Sunday afternoon and though it was emergency fees, they were extremely professional, fixed my issue very quickly, and I would gladly use their services anytime I needed electrical work. Thank you so much for your hard work!

I had a tricky tool modification that I needed done that had maintain maximum strength integrity of…read morethe 6600 lb lever tool while extending it's reach. Mr. Shearer was able to re-engineer tools fulcrum with new metal and welds to ensure the job was done correctly, on time, and for a very good price. You can bet I will be using him again!!! Thank you!!!

I called one day and the very next day my stump was gone. All of the debris was cleaned up. The…read moreholes were filled in with dirt and grass seed was put down. They did a fantastic job! Very neat and very thorough. I would highly recommend. And the price was about half of my other estimates!

Their driver was an absolute reckless tool. Going 60 mph in a 45 mph on man o war on Friday August…read more22nd cutting people off while pulling a trailer. Lights or not, you're not an emergency vehicle and it doesn't allow you to be dangerous.

Amazing Service from Barry at TIS Appliance Repair!…read more I can't say enough great things about Barry from TIS Appliance Repair! I've had the honor of working with him on multiple occasions when he came to repair appliances, and each time, he has been extremely kind, professional, and pleasant to work with. Most recently, while Barry was repairing my stove, I experienced an unexpected water break in my bathroom--a pipe burst, and water was pouring everywhere. I had no idea how to turn it off, but Barry jumped into action without hesitation. He quickly helped shut off the water, preventing further damage, and even assisted me in calling the emergency rental number to get additional help. His quick thinking and willingness to go above and beyond made a huge difference in what could have been a very stressful situation. This is the second time I've interacted with Barry, and both experiences have been exceptional. TIS is lucky to have someone like him on their team--his kindness, professionalism, and dedication to helping others are truly outstanding. Barry definitely deserves a holiday bonus (and maybe even a raise!) for being such an asset to the company. Thank you, Barry, for your amazing service--you're awesome! Great job, TIS, for having such incredible staff! - Pamela

I had a washing machine that wasn't draining. Signed up for an appointment next day…read more Denny came out and had my washer apart in no time. He told me that there were two possibilities for the problem, a cheap option and a more expensive one. I liked how he recommended that we try the cheap option and see if it worked first. That's the way I prefer to do business. So far, the washer has been draining without issue. I'm out a $39.99 service fee. I think it was well worth the price. Denny explained that if the washer required more drastic repairs, they waive the service fee. In the end, these guys seem like honest, knowledgeable repair technicians. I would definitely recommend and use again.

About once a year I rent a pressure washer from these guys and always have a good experience…read more The parking lot sucks. No other way to put it. There are 2 parking spots if you have a keen eye you might pick them out. They're diagonal and on the right. If anyone else is there it's basically disorganized chaos. Park wherever and be prepared to move. They've always had exactly what I wanted, and a great selection of power tools that will make any man want to build something. I always drive out regretting not asking about renting a bobcat for the day. I could get so much done if I just had something completely unnecessary. Back to the boring pressure washers, the low powered one is better than anything I could hope to buy for under $600, which makes $45 for 4 hours a pretty sweet deal. They're nothing to look at but function flawlessly.

I would highly recommend Jacobs Ladder for your roofing needs…read more Hugh Johnson, the owner, is the ultimate professional and was so helpful in helping me understand the roofing and pricing process. I was also looking to replace gutters, and he advised me that all of the gutters did not need replacing, which of course saved me money. All the other contractors, just quoted me a full set of gutters. His work crew was awesome. They came on time, worked all day (finished in one day) and totally cleaned up the mess at the end of the day. I was also very pleased with his pricing. All in all, a great company!

Three weeks ago Jacob's Ladder came to my property for an estimate. I explained that getting the…read moreestimate was time sensitive, and the reasons thereof. They said they would not be able to start the project for about 3 months and I said that would be perfect timing; I only needed an estimate within a week. I told them I would be cancelling my original estimate since they came over so quickly, so I would really need their estimate. I have called them over half a dozen times and left messages with no response. Since there have been issues with phone service for the past 3 weeks, understandably there was a good possibility that they never even received my messages. Today, three weeks later, I again called the main number and texted the man who did the estimate. When I still received no answer, I called their emergency line explaining that although this is not an emergency, I thought that maybe they did not receive my previous messages and could she please relay the message. I went so far as to say that I know this is not an emergency as I am a RN and it's not life or death, but again, no one has returned a call or message in 3 weeks so perhaps they did not receive my previous messages. That said, I received a very nasty text from them saying that it was very offensive to them to inquire on their "emergency line" (the only line where someone answers the phone) that I expect a phone call back after 3 weeks of them doing the initial estimate and how "Christian" they are! So let me respond from the Bible, Proverbs 15:1: "A soft answer turns away wrath, but a harsh word stirs up anger." Christian IS as Christian DOES. I would not recommend this company.