Early Saturday morning I discovered water flooding the laundry room of my significant other's…read moretownhouse and realized the water heater was leaking. I turned off the water supply rendering the condo with no water. Now what? Who do I call in Lexington, a town I'm not that familiar with much. She called her sister in Versailles but her recommendation of a past plumber she had used previously was closed for the weekend. So I did a search on Yelp first, skipping over a couple of plumbers with some not so good reviews and found Bluegrass advertised as being 24/7 and Shonda C.'s review listed first. She is in my friends list and I trust her reviews. I also saw photo's of the business owner and his family, plus some of his past work, indicating to me I was looking at an honest man. But to be sure, I utilized BBB for a background check and found zero complaints in the past year, an A+ rating and that they were BBB Accredited. So I gave them a call. Ron answered the phone at 7:52 am on a Saturday. This was a huge indicator to me I was going to be doing business with a good company. He told me he had one customer ahead of me but that he would be over between 11:30-12:30 and that he would call thirty minutes ahead of time to let me know he was on his way. He called me back at 10:26 am and arrived in 15 minutes. He assessed the work to be done, quoted a price, then left to pick up a new water heater and associated parts & pieces and arrived back around an hour later. I doubled checked with my sister, who owns five houses, on his quoted price and found he came in little bit less than her prediction. Ron and his son, who was helping him, installed a new water heater, and upgraded the water pipes and gas line, along with new valves on both, to meet today's codes. He completed the work in two and a half hours. We were completely 100% satisfied with the work, his timeliness, consideration of cleanliness and knowledge of his trade. Would not hesitate to call him again for any plumbing needs.

Our kitchen drain clogged somewhere deep and was backing up. I saw the ratings for Bluegrass…read moreRooting and decided to give them a try. Ron came out and cleared the pipe in no time, left no mess, and charged a fair price. He was super friendly, nice guy. Glad we could hire a locally owned small business that cares.

The plumber who made the service call at our location was professional, friendly, and courteous. He…read moreexplained what he was doing and answered all of my questions. I would highly recommend this company again, anytime.

Was told final check was sent, not received, called AGAIN, didn't send, supposedly sent AGAIN…read moreWednesday, and STILL no check. 14 days according to state to receive final check, Monday, I guess we will be making some phone calls. Won't return phone calls, won't respond to messages. Sound like a trustworthy company?? Sent home early many times bc no work then given ultimatum in an emergency to stay or turn in keys. Was told if I didn't turn keys in DURING THE EMERGENCY, that money would be illegally deducted from my final check, for them to pick the truck up from my residence. All they had to do was literally wait for me to get back from the hospital, and bc I quit, I would have GLADLY taken the truck in. Petty and ridiculous!! Still waiting for my two last, hard earned, shortened due to having no work, checks! !

Honest and reasonably priced. How nice to find such a service. They are now our plumbers of choice!read more

Arrived on time and got everything done as expected. Tim and Mason great to work with.read more

Clog Busterz is amazing. We had a stubborn problem with our sewer line which three other firms…read morecould not fix. Don't waste your time calling anyone else. they were professional, friendly and responsive.

Clog Busterz does pretty good work - when they feel like it. They replumbed my house over a week…read moreago, and never came back to remove the tubes sticking out of the ground. And, the lines at the bathroom sink are leaking. First it was "We'll be there Friday." No show. Then it was "Saturday." No show. Now it's Sunday, and it'll be another no show. What was once beautiful landscaping is torn up, and the irrigation lines for that landscaping have been pulled out of the ground.

This company is absolutely the best! Extremely reliable and professional. Every single time I…read morehave needed them, they respond quickly and the problem is solved. Period, no call backs, no misgivings. Jason is always ready to explain and answer any question that you may have so that you are confident in knowing they did it right.

I'd give them more stars if possible. The service was excellent and they were able to respond…read morequickly. They were here actually repairing work done by another plumbing company. Jason also took extra time with me explaining at lot about my plumbing in my house. Its so nice to know in todays world there are still good contractors that you can call with confidence to get the job done and done correctly. Thank you Jason!!!!!!

This is an amazing company that offers prompt service and stands behind their work. Jeff is…read morereasonably priced with a quick turnaround. I would definitely use them again.

Jeff answered his phone quickly, agreed to come and was here exactly when he said he would be,…read moreexplained the problem to me so that I could get it, and fixed it in very reasonable time, at a very reasonable cost. He came to work when no other plumber would, and I had called at least ten. He is now top of our list, and the first call we will make, in future. So appreciative here!

Kentucky Plumbing was professional from our first call on through our work…read more We were notified when our Plumber was on the way.A photo and name was sent for identification,Ivan. I appreciated that. We had numerous plumbing repairs.Each was handled with explanation and the results exceeded what was needed . There were photographs as my husband requested.

KY Plumbing Department is our go to for our plumbing needs. Jake is great at getting someone there…read moresame day. They are wonderful at taking care of the task at hand for very reasonable rates. Our tenants are always happy with getting the issues fixed professionally and their homes back to normal in a quick and timely manner.

Doug did a fantastic job and was very helpful with preventative maintenance tips!…read more He is much more reasonable than the Mr. Appliance and much better service! I would recommend him for any job! Small businesses need us, the service and quality are far better than the corporate guys!

Doug did a fantastic job. He was able to determine the issue with our Samsung Refrigerator and have…read moreit repaired in no time. He went above and beyond cleaning coils and vents. His price was very reasonable. He is highly knowledgeable and comes in and just gets the job done. I highly recommend him for your appliance needs.