HB's A-Z was very responsive and was very professional and knowledgeable about my ice maker on my…read morerefrigerator. I appreciate the excellent work he did at a reasonable price.

Homer was great. Returnd calls - on time- offered to follow-up if we had any further problems.read more

I would definitely recommend Eagle Appliance services. They are reliable, prompt and excellent at…read morediagnosing and repairing whatever appliances need attention. Their prices are reasonable. They have kept our appliances operating for several years.

I called to have an appliance installed, and was kindly referred to another person who provides…read morethis service. I wouldn't hesitate to use Eagle for future services. It's obvious that they truly care!

My refrigerator went out on a Thursday night and was repaired by the next Wednesday. The tech Alex…read morewas very professional and left the kitchen like he found it. The price was reasonable. I will be using them for future needs.

I called for same day service for a dishwasher without power and a freezer on the bottom of our…read morerefrigerator unit not keeping temp. The wait was expected, the amount of time spent to fix neither was beyond comprehension. After an hour, he told me my dishwasher doesn't get power. I called for this reason... after insuring him it wasn't our fuse boxes, we have multiple and inspected 3 times a year bc of our pool system, he says maybe it's the outlet and you need and electrician?! No sir, I need someone to take the door off my dishwasher and change a fuse and check the wires. Bad start. He did check the fuses and boxes. He did nothing to pull our dishwasher out or take it apart. Hour later, after dissecting on the front side of our freezer with the door open for the same hour he says we bought a used refrigerator. I inform him we bought it new from Pieratt's and have the paperwork. Not interested. Then told me our refrigerator on top would die in a day or 2, just not true. I was informed a lot about how cell phones are tracking us and I should be nervous, great advice bub. Fix our stuff. If my wife hadn't gotten home 2 hours and 15 mins after he'd been here while our rescue dogs were waiting out back the entire time, I'm not sure how it would have worked, except definitely overcharged. He told me he would only charge us full on one appliance and 50% on the other after the initial $130 service charge. His solution for our freezer, it would only take them 3 hours and $2000 to fix our freezer bc we bought a 'used' one from Pieratt's with the paperwork and details he never took to concern. I should have trusted the reviews. Bad Angie and her List.

We thought awhile before posting this review but feel that it's important for people to know what…read morethey're getting into. We own a five-year-old LG refrigerator that is making a noise like a playing card in a bike spoke. The repair person, Kevin, immediately began telling us upon his arrival that our $4,300 refrigerator was 'nothing but junk.' He heard the sound, although it was quieter that day, and I also played two recordings of the sound for him. HE STATED A FEW TIMES that he had no idea what the problem would be. First red flag. He then told us that he DOESN'T WORK WITH REFRIGERANT and that he is not licensed to do so, in the event that the problem was refrigerant related. That was the next big red flag. He pulled out the frig and took off the top panel to listen further. He put a magnet in a couple places to turn off the interior lights to listen again. Then he began to scroll on his tablet TO LOOK UP ARTICLES ONLINE for what the problem might be. That was another red flag. He put the back panel back on, scrolled further, and then took the back panel back off and reset the refrigerator digitally. He replaced the back panel again and then told us to listen to see if the noise went away when we opened the freezer drawer. He wasn't in our home more than 15 minutes, had no idea what the problem was, and left us with the advice to just keep listening for the noise and TO CONSIDER BUYING ANOTHER REFRIGERATOR. He did no actual diagnostic work, didn't remove the lower back panel to get inside and listen closer, and had no advice for how to constructively proceed to reach a solution. HE THEN CHARGED US $97.50 FOR THE VISIT, a visit with no real expertise demonstrated on his part. To add to the problem, he scratched the handle of our black stainless-steel refrigerator, a scratch that is very visible. In full disclosure, we did not contact the company about the scratch because we know they will do nothing to compensate for it. We felt that he decided at the beginning when he saw our refrigerator was a high-end LG that he wasn't going to get involved with it. He should have just excused himself at that point and not charged us for the visit. Our advice would be to pass this company by, and if you decide to call them, ask for your repair person NOT to be Kevin.

Just had some work done by Appliance Service Of Lexington Inc at one of my rental units…read more The worker, Kevin Glass, was extremely unprofessional. Kevin completed the job and left without communicating with me about what he had done. Would not recommend working with him.

I have brought my sewing machine here twice when It needed repairs and I will always bring it here!…read moreService is so fast and friendly.

I purchased a Babylock Eclipse DX earlier this month, and it wasn't working properly right out of…read morethe box. The owner was on vacation when we tried to exchange it, and the people working with him weren't very helpful. They said they fixed my machine, but they didn't... So back it went. I contacted Babylock corporate, who basically told me there was nothing they could do (which doesn't sit well with me). In the end, we had a happy resolution and I am very pleased with the customer service given by the owner himself. He made it right by exchanging my machine for an even better one at no charge. So my recommendation is to work directly with the dealer himself! He is very willing to make it right and keep a happy customer. I appreciate the lengths he went to today to make this situation right. He went above and beyond what even the manufacturer themselves would have.

Chester was amazing! He diagnosed and fixed the problem with our washer so quickly! He was so…read moreefficient!

They fixed my dryer in record time and a very reasonable price. This man in awesome, really. If you…read moreneed any appliance repair and you don't call A & B you are making one BIG mistake. C. Snyder

Provided professional and prompt service! I would definitely recommend!! Look no further! Family…read moreowned business and quality service hands down!

From the owner: Woodie's Major Appliance Service Inc. was founded in 1993 by Woodie Tharpe. Since then Woodie's has…read morebeen proudly servicing its customers with its family owned and operated quality and expertise. Woodie's has grown over the years by referrals to over 15,000 loyal customers in the Lexington, Ky area. If interested in service please call 859-293-1352.

Amazing Service from Barry at TIS Appliance Repair!…read more I can't say enough great things about Barry from TIS Appliance Repair! I've had the honor of working with him on multiple occasions when he came to repair appliances, and each time, he has been extremely kind, professional, and pleasant to work with. Most recently, while Barry was repairing my stove, I experienced an unexpected water break in my bathroom--a pipe burst, and water was pouring everywhere. I had no idea how to turn it off, but Barry jumped into action without hesitation. He quickly helped shut off the water, preventing further damage, and even assisted me in calling the emergency rental number to get additional help. His quick thinking and willingness to go above and beyond made a huge difference in what could have been a very stressful situation. This is the second time I've interacted with Barry, and both experiences have been exceptional. TIS is lucky to have someone like him on their team--his kindness, professionalism, and dedication to helping others are truly outstanding. Barry definitely deserves a holiday bonus (and maybe even a raise!) for being such an asset to the company. Thank you, Barry, for your amazing service--you're awesome! Great job, TIS, for having such incredible staff! - Pamela

I had a washing machine that wasn't draining. Signed up for an appointment next day…read more Denny came out and had my washer apart in no time. He told me that there were two possibilities for the problem, a cheap option and a more expensive one. I liked how he recommended that we try the cheap option and see if it worked first. That's the way I prefer to do business. So far, the washer has been draining without issue. I'm out a $39.99 service fee. I think it was well worth the price. Denny explained that if the washer required more drastic repairs, they waive the service fee. In the end, these guys seem like honest, knowledgeable repair technicians. I would definitely recommend and use again.