I was slightly skeptical at first, due to the rating and reviews on Yelp, however, they proved…read morethese comments wrong (except the 5 star). Rick came right on time, he was very relaxed and made me feel comfortable with his abilities to keep my car safe. I had got a flat, and within 30 minutes of calling Rick was there to pick me up. Rick went out of his way to make sure to be gentle with my car (a BMW) even though I didn't request it, he truly wanted to take care of the car which I really appreciated most of all. I highly recommend you ignore the bad reviews and take my word for it, these guys are awesome!

Rip came to my house with a flat bed truck to tow my car after I called AAA…read more I couldn't get it to start. He asked me questions and when he realized I used my friend's small Honda to jump start it, he said that's probably why it wouldn't start. He gave me a jump and he saved me over $50 to have it Towed. I'm so grateful for his help and the $$ I saved because he was nice and just wanted to help.

This place will rip you off! Two weeks ago I got my tires switched out with old tires. $120. Today…read moreI got new tires switched and they charged me $180! I asked about price difference, they said, " we never charged you only $120". I told him I had the receipt yet and he didn't want to hear it. Not to mention they have a young punk take your vehicle for a joy ride. Came back 15 minutes later. Just a warning consumers. I told the guy I was worried something was going to be stolen. My conscience is clear now.

Franklin Automotive and Restoration is an incredibly professional and highly respected automotive…read morerepair shop located in a very nice neighborhood. The owner Bruce is an old school gear head that has kept up with the trend of newer performance vehicle. Bruce has works on several of my performance vehicles from lifted Trucks, HP SUV's and BMW M cars. His staff of technicians are highly skilled, knowledgeable and courteous. Whatever your vehicle needs are from typical recommended maintenance requirements to High HP builds to include Drivetrains, Suspension, Exhaust and Brake systems. Ethical Service centers are a rare find and FA&R is definitely the diamond in the rough.

Sammy helped me out on a Saturday morning without hesitation. This was after the two heavy tow guys…read morethat I usually use and know personally, couldn't. I got off the phone with Sammy with a total confidence that he had this. And there were no surprises. The next thing I heard was a text, saying the truck was dropped at specified location. With, "enjoy the rest of your vacation" attached. Firehouse will be my go- to, from here on. Thanks again, Sammy!

I needed my Jeep worked on and the team was great. Plus Mark at the front communicated everything…read morewith me timely. Would definitely recommend this place

Excellent family owned and operated Automotive Garage Service…read more Everyone is very courteous and friendly. They will inform you the prices before any work is needed. This is a very well respected family owned business. Highly Recommend

After having my aunts car towed in Brian and his team were able to turn a bad situation around with…read moretheir repair options and willingness to assist in what ever ways they could . They truly went above and beyond. Thank you for the help. I would highly recommend Govednik Automotive to anyone in the area.

Wasted 2 hours of my life to tell me there is nothing in either rear tire. Told me to keep an eye…read moreon it as they had my drive away with my tire pressure light on. Do not go here. Husband came home and literally found the pieces we found before I brought it in.

Customer service is poor. Giant Michelin sign out front but…read moreno 11r22.5 steer. Stuartevant Elk Grove Waukegan Told to drive 60 miles to New Berlin who has 105. So poor inventory control.

After having a bad experience at another shop, I was told about Bully Diesel…read more On 4/16/19, they said the issue was the harmonic balancer among other issues such as a cracked intake manifold. The original repair shop agreed to cover the repairs from Bully directly. In July 2019, they started dismantling the truck for it had major wiring harness issues and made their own since they could not find one. When checking progress weekly, it sat unattended due to work being done on the owner's, family's or a friend's vehicle. The windows had dust that was written on such as indecent phrases. My daughter seen. The staff smoked in the workplace and I cringed when seeing them being flung within the repair area due to possible gas. On 1/21/20, they stopped working on it till they received payment from the original shop. The vehicle only needed to be "buttoned up". It still had the front end missing with no engine. There were options regarding the next steps such as buying out of the vehicle for $2,900 or to have Bully finish by 1/31/20 for the price of $4965. The original shop made the payment and all of us signed a release of responsibility agreement to release the original shop of any future or past repairs. It was NOT done by 1/31/20. On 4/2/20, I had seen employees either working on Dustin's car or their own vehicles. On 4/6/20, they had issues starting it due to "bad gas from sitting so long". With new gas, it would not turn over. They said they owe me a new starter and battery and they were missing the rear harness in the shop. At 6 pm on 4/6/20, I was sent a hazy video of it "running". I had called to confirm the text as I am not sure what it was about. I was told "I told you so". I assume it meant it started as it was the extent of the conversation. On 4/8/20, the original shop called to inform me they talked with Bully about how long the vehicle sat past 1/31/20. Then Dustin sent me a text about having it towed to the original shop. He claimed he only charged parts and not the labor or the a/c condenser. I had then sent the invoice to show they were paid for. I told Dustin that it was in my best interest to have them finish the vehicle as I am not sure how the argument was my fault. But he felt the need to have it towed and refund the original shop all the money they paid. In my opinion, this project may have been over their head even though the over confidence of getting it finished was there from the beginning. On 4/9/20 the tow truck picked it up and delivered it to the original repair shop...still missing the rear harness. After seeing the condition of the vehicle at its arrival, it was nowhere near the condition it was taken to Bully at the time I DROVE it there. It was not even drivable for it did not turn over. There were wires cut that did not go to anything. The front license plate was off and inside the vehicle among other engine parts. There were wires all over the driver side. The front grille was ready to fall off and there was over-spray of black paint on the rear doors and brown stains on the middle console. From it sitting there at Bully Diesel for an ENTIRE YEAR, I feel I had wasted time in a 3 year warranty from the rebuilt engine and wasted more time to have fixed what Bully Diesel did. The wiring harness that was made was not built to OEM specs. After the harness was replaced with a brand new OEM unit, the Suburban had the same issues it had prior to Bully having it...thus their work had no impact on fixing the original problem but caused more problems including missing bolts. After 3 months, I had received the vehicle back from the original shop owner with past and present repairs fixed along with a promise of free oil changes for the lifetime of the vehicle. I guess I was hoping to have a happy experience with Bully Diesel instead or to at least receive an apology or a phone call regarding the situation as this was merely one shop having a heated conversation with another and I was caught in the middle.

Had a great experience at first then it went South when they couldn't fix the issue. Now I'm on my…read moreown to figure this out.

The manager sold us a vehicle that he knew had a bad engine…read more We bought it on 3/13/20 - engine died in August 2020. Many others on neighborhood watch have also had bad experiences with them. Wow, they are horrible to the customers once they take your money. They looked at the vehicle, told us he will replace the engine with a junk yard engine for $2000. On a junk yard engine that may also break?! Now I question how many rigged cars they sell besides ours. He may have a nice smile & a good talker. But, to sell a lemon knowing it was pretty much dead. Unacceptable ‼ Guess BBB will have to get involved. I have made reviews along with many friends. He deletes any bad comments & keeps the good. What a way to cheat the ratings numbers. Anyhow, he called today telling us because I made a bad reviews he refuses to even consider working on it & to pretty much get it the fuck out off my lot. Terrible place. Customer service is a big Zero. They owe us back the money we spent minus the months we had it. Or could have at least offered a different car. At least my real auto place wasn't con artists.

This is a review of their automotive repair department. We went to Frey with our Buick Enclave…read morebecause of transmisson issues. With the prices of used cars these days, we were willing to consider repairing the vehicle vs. purchasing a new car. Three weeks ago we were quoted $5500 but could go up to as much as $7000. This was a verbal discussion, of course nothing was in writing. Three weeks later, with very little communication on their part, they let us know the Buick is ready to go. During this time, if we enquired on the status of our vehicle it was all on our part. The most we were told was "not ready yet, check engine light is on now, we're trying to figure that out". So today my husband goes to pick the Buick up and the total is $9,500!!!! Almost double the original quote. We never would have spent that much on a 2010 Buick! We were not even given the option of agreeing or disagreeing to this price. Most reputable businesses will call and say "Hey, we found this wrong with it now, it will now be this much....." . Or even better, have us initial off on a quote. Not ONCE was this offered to us, only verbal quotes. The best part of this poor business practice is when I called to express my outrage, "Scott", only argued with me about how he never said "$5500-7000", I said "$8,000". Now they are insulting our intelligence as we NEVER would have agreed to that much on repairing a used car. But of course, there is no PAPER trail to this quote because they put nothing in writing!!! We only have our word against his and he is LYING. So, this is my first review of any business but didnt want anyone else to go through what we did, especially with how hard times are these days. Inflation is not keeping up with wages and this is very hard on our family.

This was hands down the BEST towing company I've ever used. Paul was well mannered, professional…read moreand treated my car with kid gloves. His service was prompt, dependable and affordable. He even drove me home (which he didn't have to do) after dropping off the car at my mechanics! I HIGHLY recommend!!

Absolutely wonderful company! I had an accident up in Kenosha and needed the tow back to IL ASAP…read more They came out very quickly and really eased my nerves. I will always use them when possible.