Run from this dealer, especially from the used car department…read morePurchased a 2019 f250, it took months to get my spare key that doesn't even work with the truck they sold me, so now I have to buy a new fob get programed and have the key cut to match my truck. I called the used car manager 4 or 5 times trying to get this key fob and also left a voice-mail with the owner. They also sold me a f250 with "C" rated tires that are rated for a 1/2 ton truck, not a 3/4 ton truck. The tires are extremely underrated for this truck. The tire had a max 50psi rating, but they put 65psi in them so the low tire light wouldn't be on. I could have had a tire blow out with underrated tires for a f250 pulling my trailer. I just spent $1500 getting 10ply tires put on. I finally had my sister stop by and get this for me since she lives nearby. Moore motors was supposed to repaint the tailgate, that was part of the deal in writing. They painted it, but color doesn't match and didn't paint the tailgate jams. they're still white not blue like it should be. Your used car department earned this 1 star rating.

I just bought a used car from Moore Motors. It was well worth the trip from Rochester Hills to…read moreCaro. It was an excellent experience from beginning to end. The entire staff is very friendly, honest, professional and hospitable. They are very straight-forward and don't play games. The car was very well prepared for me, and they even delivered it to Rochester Hills for me on the same day. They also secured better financing for me than I was able to find on my own. The Caro area is blessed to have Moore Motor Sales available to them.

Had an accident, insurance company says take it to Pat Curtis Chevy . What a freaking Nightmare!…read more They order parts, schedule for repairs.. this was a simple repair, dented quarter panel. Remove and replace and paint..A week and 4 days later, I get a call your truck is done .. I go to pick it up, my truck has a Tahoe cover! The entire inside of my truck bed is soaking wet! Looks like they intentionally sprayed water between the cover and the truck. How else would it get in there.. They blow it off like nothing.. Tools soaking in water;; let alone the bag of clothes I just sent in the back, as I unloaded the rental car into my truck.... So, between the fact this took a week longer then it should have...and the fact they ruined tools in my truck!! This place a Dam Joke!! The manager is a jerk!! Unprofessional!! Rude! Crude!! Down right just a Donkey!! I should just turn this over to the BBB!!

My son in law found a great deal online. Called to confirm the price that was being advertised for…read morenew leases. He went there the same day and the price was more than double when he actually showed up. Left there and will never go back.

Dealt with Rachel and Michael about buying a new car. I'm about a 90 minutes away. Both parties…read morewere great with working with me via phone/email and not requiring me to make the long drive up there. The car of interest was in transit. Pricing seemed fair. Both parties seemed very polite and respectful. My husband found a similar car at a shitty dealership and was willing to deal with that crap for the car. At the time, inventory was hard to come by. When we are in the market for another car, we will contact them again.

Don is the reason people despise car salesman. Bought a 2018 Jeep Wrangler Sahara edition from him…read moreand my first look and test drive was in a heavy rain. After taking delivery I noticed multiple paint bubbles in many places. These were not visible because of the rain. Don never once mentioned them. I called several body shops and found out that was very common with that year because Jeep used aluminum for the doors. The cost to replace the doors was $6,000. Don shuddered at that and had "his people" look at it. They relayed they could re-spray the affected areas but eventually the bubbles would return. This problem became irrelevant because the Jeep broke down twice in two weeks. As in, dead. As in, having it towed to the garage he uses in Bridgeport. Cutting to the end of this awful experience, he ended up taking back the 2018 (which had major engine problems and was in the shop for weeks) and finding me a 2021 Wrangler Willys edition. He said it had 20,000 miles on it. When I arrived to look at it had 27,000 miles on it. It also had mud terrain tires on it which were extremely loud. I had a set of 20 inch wheels and tires I had intended on putting on in the summer, but asked if he'd have them swapped out. His response was, "why don't you just let me put leather in it (interior) and keep the wheels and tires that are on it?" 1. The 20 inch wheel and tire set were far more expensive than the leather seat covers he offered. 2. Not swapping out the tires totally defeats the purpose of why I wanted to change them. The point being is that the 20's looked extra sharp on the Sahara edition and he was trying desperately to keep them to build value on what would be a hard sell in the future. That is Don in a nutshell. Always looking to get over, take advantage, do whatever he can to spend as little as possible to fix the problem while trying to get as much money out of you as he can. Further proof: During the three week period it took to fix the situation I was given three loaner vehicles. All of them were filthy, with the last one smelling so bad I had to roll the windows down on the way home and get an air freshener in order to drive it. It took ten days to find the 2021 Wrangler and would have taken more had I not called him repeatedly to ask what was going on. For this he got angry and told me "he was working on it." Translation: He needs to find another one that is more expensive to get more money out of the deal. Which is exactly what he did. The 2021 he sold me was financed at $48,500. It wasn't until later that I realized that he had ME pay the taxes on BOTH vehicles. Keep in mind this was after I threatened to sue because it was obvious it was taking so long to find the next Jeep, to which he became enraged and blamed me for not being patient enough (?!) and told me the name of his attorney. So after questioning the high price of a three year old Jeep, he responded with "nothing holds its value more than a Jeep Wrangler" and "come back in a couple years and we'll find you something else." Then he closed his doors PERMANENTLY. Knowing the more miles I put on the 2021 the more it depreciated I reluctantly traded it in to a dealership and was ten grand upside down leaving me with the highest payment I've had and will ever have in my life. I will admit that I had bought a 2004 Jeep Grand Cherokee from Don ten years prior and after two months the entire transmission failed. He covered the cost of replacement, and that's what brought me back. He got over on me, I'll admit that. High pressure, shady vehicles, terrible response to the problems HE caused and as others have mentioned in their revues his flying into a rage when questioned or forced to work on YOUR timetable. Don is a large man and thinks he can bully and intimidate people and when that doesn't work he plays the victim while doing the absolute minimum to fix the problem. He is the definition of "shady car salesman" and I'm not surprised to see so many similar reviews. But I also believe in karma, and boy, when it comes back to him all bad things will be justified.

5/20/23 - Don agreed that I put a refundable deposit hold on a car. Don told me it was $500 but…read morecharge me $520. 5/24/23 - went to look at car and was not in the conditions Don advertised and said over the phone. Don told me car has no rust or mechanical issues. Rust everywhere underneath the car, oil pan and head gaskets leaking oil. Don still pressured me to buy and assure the car is fine even though its leaking oil and pretty rusty underneath. I did not purchase and requested my deposit. Call, text and email with no response. Don Kerride is ignoring me and took my refundable deposit of $520.

They have the sweetest and most thoughtful crew I've met. Had broken suspension coils and an urgent…read moretimeframe. Carlton got right on it, and happily, too. Every member here is kind and considerate. You can trust this place 110%, very grateful.

Highly reccommend their services! Between Sales and Service, they really take care of you!read more

the entire purchasing experience was above and beyond my expectations. the entire staff and team…read morewere all amazing. Sandusky Auto exceeds and other car dealer around in every aspect. you won't be disappointed if you give them an opportunity to make your vehicle purchase a very excellent experience.

Purchased my Escape from here and I am more than happy about the service I received. Everything was…read morequick and easy, and they had an awesome answer to every question that I had. Love it. Would 10/10 recommend anyone to come here for a great vehicle and service!

You will not find a more honest, sincere, trustworthy, understanding, and upstanding used-car…read moredealership. Dave Knapp Used Cars is a diamond in the rough. He and his staff couldn't be more accommodating, helpful, and efficient. In this day and age, these characteristics in a car dealership are almost unheard of; yet, how refreshing to know that Lapeer is fortunate enough to have this type of dealership available to us. We can't thank Dave and his staff enough for taking such good care of us.

From the owner: You can trust the staff at Dave Knapp Used Cars to give you a good deal, great service, and a…read morephenomenal selection of used cars! At Dave Knapp Used Cars, we know that investing in a used car is a big decision. You deserve the best car for your hard-earned money and an honest car buying experience with a dealer that you can trust. On our lot, everyone gets the same good deal, respect, and honesty from our sales staff. Whether you're looking for a Ford or a Mazda, a car or a truck, you'll be sure to see it waiting for you on our lot! Our friendly, professional staff are here to help you find just what you're looking for. And when your used car needs service, you'll know that it's safe in the hands of our service department. Our mechanics are state-certified and one has even been with us for 24 years! When you're looking for a great deal on a used car from an honest team, look no further than Dave Knapp Used Cars!