Ordering took forever and we received no receipt or number. Orders were called by number. Order was…read moremissing a 1/3rd of the items. The fries were cold and oily. Out of lemonade, sprite diet coke, and one other drink I can't remember. Lobby clearly bans parties under 21 without an adult after 2pm but this is not enforced and subsequently there are a ton of loitering teenagers in the restaurant. Store is dirty. Staff is apathetic. Almost got a refund but the food finally came out and we got involved in checking the order etc. It was a very disappointing experience.

I ordered a Quarter pounder through Door Dash I order it with no cheese, extra onions and Extra…read moreketchup. They put Cheese and so much onions it was ridiculous. These people making the burgers are ridiculous

Always awesome. Short wait time, friendly staff and healthy food. Great place to catch up with…read morefriends.

I make a killer broccoli and cheddar soup, which is based on the Panera recipe. It's also the ONLY…read morereason I go to Panera -- when I'm too lazy to make my own. While back in the day, you could enjoy bigger portions without the high cost, now the portion sizes are just too small for what you're paying. I don't eat a lot at any meal but even I don't have anything to take home with me, which NEVER happens. Normally one meal at ANY restaurant gives me two meals for back home once boxed. My husband was still hungry after dinner, which was soup and a sandwich. He eats normal-sized portions and the 2 for 1 are TINY portions! Also, the way you order, pick up, and all the rest at this particular spot is just a tad confusing. There's no one helping or directing. I really would opt for this and pay more just to NOT have fast food but I would hope Panera could at least make their prices match their portion sizes.

I'd honestly say that this is the only fast food place in the area that is consistent. The staff is…read morepolite, The food doesn't taste like it has been sitting under a heat lamp. The only downside is that it is always painfully busy so you can expect a bit of a wait if you want to come here.

The food was cold, the service was horrible the lady that was working the drive thru was rude…read morewaited 30 minutes for our food and it was cold.

The guy working the drive thru was very friendly. Our food was correct and hot and we didn't have…read moreto wait hardly at all. He also was a dog person and loved our dog and gave her attention and pets. She would also recommend.

Popeyes, you have some serious explaining to do. I found a large dark purple/black area around the…read morebone that looked bruised or undercooked. It was so unappetizing that I couldn't eat it. The quality control needs to be much better because customers shouldn't have to question whether their food is safe. Why would you guys sell me something like this. I will be calling the Local Health Department & putting in a complaint. I also want a FULL Refund Now!

Always the absolute sweetest staff, fresh food and done right. Highly recommend never been inside…read morebut I'm sure it's clean and taken care of

For context, I rate products and businesses on a simple scale: 5 stars means I love it, 4 stars…read moremeans I like it, 3 stars is okay, 2 stars means I didn't like it, and 1 star means I hated it or think it's unsafe. 2 stars. The food itself was actually good, my complaints really are not about the food. The problem is the restaurant itself and how poorly it's run. This is honestly the worst Chipotle I've ever been in, and possibly one of the worst fast food dining experiences I've had from a cleanliness and layout standpoint. The design of this place is bizarre. When you walk in and get into the ordering line, the line puts you practically on top of customers sitting at the nearest table. If people are using those seats, you're basically standing right over them while waiting to order. It's awkward and uncomfortable for everyone involved. Then there's the cleanliness issue. I could not find a clean table anywhere in the restaurant. There were at least six employees working while I was there, and not one of them made any effort to wipe down tables, even when they had opportunities to do so. The beverage station is tucked around a corner almost like it was an afterthought. It feels like they built the restaurant and then suddenly realized they needed somewhere to put the drinks. There were more dirty tables back there too. The bathroom was just as bad. My child went into one stall and there was no toilet paper at all. The other stall barely had any left in the dispenser, with a single loose roll sitting on a shelf across the bathroom. Garbage was overflowing and the whole area looked neglected. The food saved this from being a 1 star review, but the restaurant itself was not a pleasant experience. I won't be back to this location.

My burrito was soaking wet and immediately fell apart. The only way I could salvage any part of it…read morewas by dumping it out into a bowl. Maybe their bowls are okay, but my partner's burrito and mine were inedible. Other locations might be able to make a functional burrito, but I would never order from the Amsterdam location again unless they replace the staff with personnel who actually know how to make an edible burrito.

This was my second time stopping in here, and I'm sure it won't be my last. I rolled in early in…read morethe morning and the restrooms were spotless. I also stopped in at Starbucks and had my coffee and sandwich in under 6 mins, so call me impressed with this travel plaza for sure.

Clean. Efficient. All you could need on the road. I don't make a point of making rest areas…read moredestinations. But I don't hate when I am headed here.