I heard mixed reviews, but decided to try them. Right off the bat, whomever waited on me was not…read morepleasant. Not rude, but definitely not friendly nor displaying appreciation toward a customer. Throughout the entire exchange she was very short and her 'have a nice day' was totally unbelievable. I thought to myself, these cookies had better be good, as I had already wrote this business off as a return customer. Well, no, they were very dry. Decent flavor, but it didn't make up for the crumbly texture. Now, some people like dry biscuits. I don't. So, although I don't like to leave a poor review, I wanted to let people know that these cookies are on the dry side, and more importantly, I feel a business owner should have a better personality when dealing with customers. After I wrote this, before hitting send, I read some past reviews. Apparently, Gina does have a crappy personality.

The red velvet were the best of the regular kind but the macaroons were the way to go all around. I…read morehoped that the cookies I picked up to go on my way to Saratoga would be moist, they were dry n crumbly. Reminiscent of an Italian wedding cookie that grew and was altered.

This place is located on the left of the gift shop inside Patterson Plaza. I got a coffee…read moreFrappuccino in a grande (only 240 calories compared to most Frappuccinos ~400). I haven't had a Frappuccino in over a year. It was much sweeter than I remember it being. The mocha one is almost twice the number of calories. This location has slow service. There is no drive thru. It's located inside a cafeteria style space called Patterson. It's a service stop off of the freeway. They sell lots of different mugs (including New York and Philadelphia ones). There is no seating inside this Starbucks. There is a ton of parking space.

This place sucks. Waited over 30 min for service to find out that they're out of multiple things.read more

Wait time was horrible. I sat at the order speaker for 15 minutes after waiting 10 in line. I could…read morenot leave as I was blocked it. The drink was about a 3 out of 10. And the attitude on the "barista" was downright atrocious. I will not return to Starbucks.

If I could select no stars I definitely would. This store is the worst store I've ever been to. Why…read morethe fuck do you let your door dash and Uber Eats come through the drive thru not make them go in store to pick up their orders? I sat in the drive theu for 45 minutes waiting to place my order while your inside workers were telling me they have a massive Uber Eats order to fill and that's why they can't move the line. Instead of sending 2 employees outside to tell me this you could have had them inside filling the massive order that they should have been made to pick up inside instead of at the drive thru w and holding up the line for 45 minutes. Once you're in the line there is no way out, you're just stuck. Then to top it all off, the lady collecting the orders is not even collecting the order for the car in front of me, shes just on the intercom having a full blown conversation with the car in front of me about who's working and talking about their personal business in a drive thru line. The car in front of me could have very well went around the store and gotten back in line, there was nobody behind me, but instead of doing so she refused to move and made me sit another 20 minutes. I will never be back to this store ever. You've lost a loyal Customer over this dumb shit. Every other restaurant in the area makes the Uber, door dash and other services pick up inside the store, you should think about changing this unless you want more angry customers that waited 45 minutes in line and still got no fucking drink. i will be reaching out to your store manager and owner as well, fuck this piece of shit store and the employees running it. They obviously don't know what the fuck they're doing if they're holding up a whole drive thru line for an uber order that should've been picked up inside.

The people who work there are absolutely incompetent. I knew this but went to get a quick avocado…read moretoast and coffee. I paid with my card and waited the requisite ridiculous amount of time to be told by a rude exasperated girl that they were out of avocado spread. Ok . I already paid, give me my money back. Nope. The manager isn't here she says and we don't have the code. So you are telling me if you don't have a manager and you make a mistake then you can't give a refund. Nope, but you can leave your name. WTH???? So they stole my money. It was quite the expensive coffee trip . Do not go to this or any of the Dunkin's in Amsterdam. Low IQ seems to be the first on the list for hiring.

This location is one of the best run Dunkin locations. All the workers are friendly and customers…read moreare very polite. Everyone is very professional and the goods are always perfect. I have never received the wrong order. All fresh goods.

Anyone that works one of these shops, at a rest stop, has a place waiting for them in heaven! The…read morepeople they deal with, daily, is something that I wouldn't want my greatest enemy to deal with! That being said, the young girl who was closing up on Thursday, August 20th, at the Mohawk rest stop Dunkin', deserves a raise! After a long day of driving, and prob a longer day for her dealing with rest stop customers, she had a smile and positivity to her way, that was unexpected and so appreciated. She's a keeper! Don't let her go!

Ordered a pumpkin spice latte. Gave me iced on this cold morning, but I didn't specify iced. When…read moreI said I wanted hot , she charged me for that one too. I would have just left but am a passenger and didn't realize she charged for both. Her mistake that I had to pay for. Pumpkin spice flavor is not good either

This is not a McDonalds at least as of January 2nd, 2026. They have all burger kind menu items and…read moreworkers, yet couldn't accept Burger King rewards. Also had no cheeseburgers, or double cheeseburgers. Staff weren't very nice and taking their sweet time. Do not recommend stopping at this restaurant station for Burger King.

The food is terrible.I do not recommend this mcdonald's. It is not clean as well. My dog wouldn't…read moreeven eat the burger that I purchased for him scary. French fries are ice cold. Maybe adding a manager to the amsterdam store who gives a crap about how their customers are served

Horrible customer service! Don't even bother going to get numbers for lottery there every time I go…read morethere a beanie guy that's always on his phone talking to his wife. He always misses up on my numbers and he can't do change for $100 bill even tho I bought like $30 bucks worth of tickets. He called me an asshole. I will go somewhere else.

I went into speedway, Im a regular there and the kid Jason was extremely rude, I gave him my id…read morewhich is valid in NYS and not expired, and I made a joke while he was looking at it and he refused to sell the cigarettes to me. I than said I was kidding and offered to show 2 other forms of id. (Passport card and I literally had my passport with me as well) and he proceeded to laugh in my face and tell me no bc I made a joke. i Felt like he was being sexist. This was the most unprofessional experience I have ever had here. Everyone else here was super nice. such a disgusting situation. He shouldn't be working unsupervised.

Really good for a rest stop location…read more Very nice staff who, unfortunately, were radically under staffed. Not their fault - they added to my experience. But ordering off the app for this location is almost useless due to not enough staff to accommodate incoming orders with counter customers. Product was good. Typically standard for Starbucks. Atmosphere in the newly remodeled I90 locations actually welcoming.

Starbucks is inside the rest stop. Restrooms are large and clean. Plenty of seating and parking…read more Service was fast. Food was as expected.

Popeyes, you have some serious explaining to do. I found a large dark purple/black area around the…read morebone that looked bruised or undercooked. It was so unappetizing that I couldn't eat it. The quality control needs to be much better because customers shouldn't have to question whether their food is safe. Why would you guys sell me something like this. I will be calling the Local Health Department & putting in a complaint. I also want a FULL Refund Now!

Always the absolute sweetest staff, fresh food and done right. Highly recommend never been inside…read morebut I'm sure it's clean and taken care of