I heard mixed reviews, but decided to try them. Right off the bat, whomever waited on me was not…read morepleasant. Not rude, but definitely not friendly nor displaying appreciation toward a customer. Throughout the entire exchange she was very short and her 'have a nice day' was totally unbelievable. I thought to myself, these cookies had better be good, as I had already wrote this business off as a return customer. Well, no, they were very dry. Decent flavor, but it didn't make up for the crumbly texture. Now, some people like dry biscuits. I don't. So, although I don't like to leave a poor review, I wanted to let people know that these cookies are on the dry side, and more importantly, I feel a business owner should have a better personality when dealing with customers. After I wrote this, before hitting send, I read some past reviews. Apparently, Gina does have a crappy personality.

The red velvet were the best of the regular kind but the macaroons were the way to go all around. I…read morehoped that the cookies I picked up to go on my way to Saratoga would be moist, they were dry n crumbly. Reminiscent of an Italian wedding cookie that grew and was altered.

Wait time was horrible. I sat at the order speaker for 15 minutes after waiting 10 in line. I could…read morenot leave as I was blocked it. The drink was about a 3 out of 10. And the attitude on the "barista" was downright atrocious. I will not return to Starbucks.

Specifically asked for cold brew not to be shaken....they tried to say this is how it comes....low…read moreexpectations...maybe one day they'll learn

I went here for a coffee after work...I drink decaf, so when I got to the window my cup was not…read moremarked. I asked the guy at the window, who I later asked his name, if my coffee was decaf. He asked the other person and they didnt know. He said give me the coffee, I will remake it because I dont know. "Nigel", thank you so much, I cant have caffeine so I really appreciate you making sure I got what I ordered. Job well done!! Mabel Shumway!!

The people who work there are absolutely incompetent. I knew this but went to get a quick avocado…read moretoast and coffee. I paid with my card and waited the requisite ridiculous amount of time to be told by a rude exasperated girl that they were out of avocado spread. Ok . I already paid, give me my money back. Nope. The manager isn't here she says and we don't have the code. So you are telling me if you don't have a manager and you make a mistake then you can't give a refund. Nope, but you can leave your name. WTH???? So they stole my money. It was quite the expensive coffee trip . Do not go to this or any of the Dunkin's in Amsterdam. Low IQ seems to be the first on the list for hiring.

Ordered a pumpkin spice latte. Gave me iced on this cold morning, but I didn't specify iced. When…read moreI said I wanted hot , she charged me for that one too. I would have just left but am a passenger and didn't realize she charged for both. Her mistake that I had to pay for. Pumpkin spice flavor is not good either

You can grow, harvest, and roast your own coffee beans in the amount of time it takes to get…read morethrough the drive-through just to get one cup of coffee at this place. It will take you forever. Yes, the cashier was apologetic for the amount of time it took, but that really is unacceptable. I've given them way too many chances and will likely not visit again. This seems to be the case with all of the Dunkins in the area owned by the Garcia family.

This is not a McDonalds at least as of January 2nd, 2026. They have all burger kind menu items and…read moreworkers, yet couldn't accept Burger King rewards. Also had no cheeseburgers, or double cheeseburgers. Staff weren't very nice and taking their sweet time. Do not recommend stopping at this restaurant station for Burger King.

The food is terrible.I do not recommend this mcdonald's. It is not clean as well. My dog wouldn't…read moreeven eat the burger that I purchased for him scary. French fries are ice cold. Maybe adding a manager to the amsterdam store who gives a crap about how their customers are served

Horrible customer service! Don't even bother going to get numbers for lottery there every time I go…read morethere a beanie guy that's always on his phone talking to his wife. He always misses up on my numbers and he can't do change for $100 bill even tho I bought like $30 bucks worth of tickets. He called me an asshole. I will go somewhere else.

I went into speedway, Im a regular there and the kid Jason was extremely rude, I gave him my id…read morewhich is valid in NYS and not expired, and I made a joke while he was looking at it and he refused to sell the cigarettes to me. I than said I was kidding and offered to show 2 other forms of id. (Passport card and I literally had my passport with me as well) and he proceeded to laugh in my face and tell me no bc I made a joke. i Felt like he was being sexist. This was the most unprofessional experience I have ever had here. Everyone else here was super nice. such a disgusting situation. He shouldn't be working unsupervised.

Ordering took forever and we received no receipt or number. Orders were called by number. Order was…read moremissing a 1/3rd of the items. The fries were cold and oily. Out of lemonade, sprite diet coke, and one other drink I can't remember. Lobby clearly bans parties under 21 without an adult after 2pm but this is not enforced and subsequently there are a ton of loitering teenagers in the restaurant. Store is dirty. Staff is apathetic. Almost got a refund but the food finally came out and we got involved in checking the order etc. It was a very disappointing experience.

I ordered a Quarter pounder through Door Dash I order it with no cheese, extra onions and Extra…read moreketchup. They put Cheese and so much onions it was ridiculous. These people making the burgers are ridiculous

Really good for a rest stop location…read more Very nice staff who, unfortunately, were radically under staffed. Not their fault - they added to my experience. But ordering off the app for this location is almost useless due to not enough staff to accommodate incoming orders with counter customers. Product was good. Typically standard for Starbucks. Atmosphere in the newly remodeled I90 locations actually welcoming.

Starbucks is inside the rest stop. Restrooms are large and clean. Plenty of seating and parking…read more Service was fast. Food was as expected.