Since I work out across the way at the 24 hr fitness, I'd feel pretty guilty hitting up Mickey D's before or after a workout, but Christmas Eve shopping at Palais Royal so happened to bless me with a coupon for a free McCafe hot chocolate (I actually grabbed two--they were just sitting there)! Since Houston weather doesn't disappoint in changing from cold to hot in 100 nano seconds, I needed something to keep my Christmas spirits bright. Free hot chocolate seemed to be the ticket. Christmas Eve shopping early in the morning leaves one hungry because there was a line building in the two lane drive thru. Unfortunate, McDonald's has not perfected (or cannot steal) Chick-fil-A's dual drive thru genius. They trully have two drive thru lanes--this McDonald's had two ordering intercoms, BUT you have to maneuver your vehicle back into one lane to pay and get your order. I think someone had a brain fart when they thunk the two drive thru stall idea up. In any case, the line still moved pretty fast, although I was easily confused by the multitasking crew member blurting out a total that was not mine and making me think they had the wrong order or were overcharging me. All well that end's well--they took my coupon, I got my white chocolate cocoa (which tasted REALLY good with the cream on top), and headed to the gym charged with a free caffeine boost. If it was lunch time, I would avoid the drive thru here and either go somewhere else or park and go inside. From previous observation, this McD's always has a packed drive thru and I came around 9 am. Can you imagine the lunch crowd???? One plus is drive thru ice: ; 8 lb bag of ice $1. Price beats the 99 cent only store down the street which sells 7lbs for "99 cents" (you know their items do not cost 99 cent anymore right)? Plus, you don't have to get our your car for the ice. #Bonus and #Score Bottom line: Go here when you're not in a hurry. read more

I know it gets busy, but I wasn't given my fries in the bag just an empty fry container and was given water instead of sprite. Recommend going to the other location in Atascocita. read more

Okay so hear me out: I haven't been to McDonalds in years. I started to lead a healthier lifestyle and truthfully, if I was going to break my diet, it wouldn't be for McD's. Especially given that most of their restaurants are hit or miss. Instead I would go to Chipotle, for example. However today I was in the area and realized just how much I missed their apple pies. So I thought, why not? I got myself a no 10 (chicken nugget meal) and apple pie and it was great! The fries were hot and fresh and my meal didn't taste as if it were sitting there for hours. Although the drive thru line was pretty long, it surprisingly went very fast, so I wasn't there long at all. The staff was also friendly and courteous. Now I'm not saying I'm going to visit here often, but after todays service, I wont mind trying again when the occasional craving comes along. read more

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Waited 30min for a happy meal, I sat and watched about 8 other cars get their food and happy meals. It wasn't until I got upset they finally brought out my order. I couldn't go inside as both my kids were asleep in the car. Literally the worst McDonalds. read more

McDonald's - Waiting - Fast Food Near Me - Atascocita, Texas

The staff could care less, I get its fast food but I have never gotten a correct order from this location. Wish I was exaggerating but any time I have gone to this location they forget something or just give wrong stuff. If you correct them, they act like you are the one who messed up. Heaven forbid when they forget your child's happy meal toy and you ask for it. They act like you're trying to scam a cheap toy. She only gets the happy meal for the toy and fries. On the plus side they are so bad that we hardly ever go to McDonald's anymore, so she isn't eating as much of that processed junk in the food. So I guess thank you for being so bad we have pretty much cut McDonald's out completely. Only reason it gets a star is because I have to give at least a star. read more

Went here a few days ago horrible service food was nasty the only helpful person there was Bennett

Came here and placed an online order I know breakfast was ending soon but wanted to get a nice little hash browns for my pup. Line was a bit long but was already inline before the deadline. Gave cashier my code and she was like some of your items are not available. I then stated what items she mentioned the sausage biscuits which is some super easy as I already ordered. Then I ask her what was available she mentioned the coffee. She had a nasty attitude wasn't accommodating or anything just asked if I wanted to cancel my order. I learned my lesson not to come to this location. read more

Ran in to use the restroom but both stalls were full. An employee came out of one of the bathroom stalls tucking her green shirt in and talking on her phone. She walked right out of the bathroom never washing her hands and return to work...that is absolutely disgusting! My kids wanted nuggets but I told them we would go somewhere else. read more

McDonald's - Uncooked meat - Fast Food Near Me - Atascocita, Texas

Food quality and service was horrible! Waited in drive through for over 20 minutes only to receive cold overcooked refried French fries and a dry cold burger. This was during their busy time when the food should've been fresh and hot. Will never go back to this location. read more

I work at this location and the managers are very unprofessional (not all) but most, constantly make racist jokes, half of the staff can't speak English and is very hard to work with and to understand other co workers. I would strongly advise working here. read more

The service is so trash the people that work there deserve to work for the rest of there life they can't even do McDonalds right ,I live near this location for 2years and still haven't received a correct order read more

This location is incredibly inconsistent. Hate this location. We're not returning to this location. Do not waste your time go to ANY other location. This is not the first time we've waited over TWENTY MINUTES for our order. read more

This is one of the WORST McEds I've been too. Where they did bring us our food the "basket" of fries was less than a large fry and the fries were cold. We would have took them back but the 25 workers in the back seemed like they were all confused about who was doing what except the girl SCREAMING out DoorDash calls. Do not recommend. read more

I ordered a quarter pounder with cheese. I'm not really sure how I ended up with a 20 piece nuggets, honey and barbecue sauce but oh freaking well it doesn't matter because this location will never change, and the workers don't care read more

0 starts, gave me food poisoning TWICE. it is there ice cream there food hasn't done this to me though

I was just standing there for a hour no one took my order but they took the guy in front of me in than she walk to the back in started to talk to one of her coworkers so just left read more

fuck no dont come here and get a 5 for 5 they dont get shit right also no napkins ANDddddd no ketchup even when offered by the person on the speaker. read more

All I can say is WOW. Waited over 20 minutes after picking up my drink from my order. Of course you always have to pull forward and then the wait begins. Tick tock, Tick tock.... It is amazing the difference between the accountability and professionalism of most Atascocita stores, including this one. Im sure they wont miss my money in the future. Needless to say I will make the 3 mile trip to the Kingwood stores for a much superior dining experience. read more

The amount of issues I've had with this McDonald's is insane !! That goes for drive thru and Uber eats . If it's not Uber eats , they get my order wrong , if it's not drive thru , they always cancel my order . If you're gonna be a 24/7 service , maybe don't do a half ass job and provide the service you're even getting paid for . read more

This McDonalds is always canceling my orders when I order on Uber eats or Postmates it's been like 5th time in a row getting tired of it .... read more

Prior to the latest rebuild of the store at this location, my experience was literally 9 out of 10 orders were wrong - except for breakfast, which that crew always got my order right. Since the rebuild, lunch and dinner service was dramatically improved. However, about 1 out of 10 are still wrong. The latest was tonight's missing 6-piece in a $45 order. I get it, it's a big order.... but this is what you do. Fast food. Multitasking multiple orders, big and small. All it would have taken is one person double-checking the order before bringing it out to curbside (I don't make large orders in drive-thru because duh, it holds up everybody else just wanting to feed a person or two with simple orders!). Two people brought the order out to my car, which I do appreciate! They were professional and courteous, no problem there. But someone forgot one item and after my 30 minute drive home, well someone doesn't get to eat because once again, my order was WRONG. Now I'm supposed to drive back there 30 minutes for the item I already tried to pick up and already paid for? That's not how this works! read more

worst graveyard shift ever. 0/10 steer CLEAR! Go to Kingwood instead. They will have you waiting on the food for half an hour. then they will tell you to pull up to the "reserved" spots in the front to keep Their "drive thru time" low. By far worst McDonald's. GO TO KINGWOOD read more

Waited 40 minutes at curbside pickup lines weren't moving and all the mobile order spots were filled

I love this place I will always come here the crew of young black girls during a dinner rush may have been a bit irritable but they concord especially the black female manager all props goes to her for pushing her team to victory McDonald's you guys did your big one me and my kids will be back read more

Can't give it lower than a 1. STUCK for around 40 minutes in the drive through, food was disgusting and the order was not prepared as requested. All young people behind the counter and utter chaos behind the register. read more

My wife and I were passing through last night and decided to go to this location to get dinner for the kids. I almost always go inside because my kids are picky and it's easier for me to order what I want on the machines than shouting into a box. My first problem is that they don't allow you to make your own drinks, they make them for you. Generally not a problem, but when it takes them 20 minutes to make your order, they're pretty watered down by the time you get them. They had like 12 employees milling about and only like 5 cars in the drive through line and 3 customers inside, but it took 20 minutes to make two happy meals and a chicken sandwich meal, really? The topper of my experience was standing behind the coffee/ice cream machine waiting on my order while hearing an employee proudly telling a story to another employee of how she responded "we don't want you as a customer anyway" in response to a customer that was complaining about their ineptness and threatened not to ever come back. Terrible experience, glad I don't live in Atascocita and am forced to go to this location often. read more

Jason at number 1 drive thru has great customer service needs a raise if he didn't get ine already was very polite and asked how our day was going also great hair!!! read more

Disappointing visit. I ordered the big breakfast with pancakes , & when I asked for syrup they said they had to charge me for it ??? Seriously? I never had this problem before at any location. Logical that buying pancakes INCLUDES the syrup. & I ordered the sausage McGriddle to get just a piece of sausage??? Where my cheese at read more

McDonald's - McGriddle JUST A SAUSAGE PATTY - Fast Food Near Me - Atascocita, Texas

Gonna up my review by 1 Star. I ate breakfast here every day for about 3 months after getting flooded. With the upgrades to the store it's got a nice facelift. Staff is always nice. Food comes quickly. I never had drive through so I can't comment on what appears to be issues there. Posting photos of the new inside. Kids playground has a new smaller play area. But they've added some cool tables and a overhead video game projector thingy. Inside they have ordering stations so you don't have to wait in line. And with the mobile app you can have your food ready when you get there. read more

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Worse service ever I have was wait for 1 hour and 30 minutes just for nuggets and then they wanted to give me cold food

Management should be present. Guy hanging out at the register hanging all over the desserts. Obviously knows all the help. Don't like having to touch the dirty kiosks and table markers. Bring back the old McDonalds! read more

Should be no stars. Do not go to this McDonald's at all. Extremely bad service. Waited for food about 1 hour. read more

Waited 15 minutes FOR A DRINK.. five car behind me got their drinks but I'm having to wait for a kids sprite. My daughter has already eaten her entire happy meal before I got a drink for her read more

Ordered via mobile app. Picked up via drive Thur lane, told my order number, they gave me a printed receipt. Confirmed order at drive Thur pick up window via my receipt. Lady said she could not hear me? Attempted to hand her my receipt, didn't see the need to yell with this mask on and window plexiglass. Lady finally took my receipt and looked at it. Asked if I needed condiments, told her Yes. Ketchup, didn't give me any at the window said it would be in my bag. I needed to pull up and wait in stall 1. Ordered 2 Mc Doubles, 2 Double cheese burgers, 1 ten piece nugget, medium and large fry. Upon getting my order. There wasn't Any Ketchup in bag only 2 ranch dipping sauces. No napkins either, guess you have ask for those too? Fries didn't taste like they normally do? read more

This McDonald's has always been great, and had great service. However they recently have had an awesome makeover with the cool kiosks and everything. I like using the Kiosk because it makes it so much easier to customize with kids and without having difficulty at counter when you request it and waste other customers time. However when you use the kiosk the employees get angry and give you like looks, then when they bring out your food, get even madder if something requested is wrong. Hoping this gets better. read more

McDonald's - Fast Food Near Me - Atascocita, Texas

Just went to McDonald's and I found a pubic hair on my burger. I will not be going to this McDonald's again. This is totally gross. read more

McDonald's - Fast Food Near Me - Atascocita, Texas

Never thought I'd have to give a fast food place a yelp review, but if I can warn everyone not to waste their time here, I'm going to. Waited in the drive-thru line for 20 minutes only to be rudely spoken to from the person taking orders. I had to repeat my order twice because apparently they don't listen to a word you say. "Oh well I didn't hear you say anything else so I assumed you were done". After repeating my order twice, she still didn't get my order right, so I decided to leave and give my money elsewhere. read more

Ordered a dollar cheeseburger and a sprite. Been here 25 minutes. Employees just standing around. Burger had just onions and ketchup.

I was craving a frappe as I always do late at night and i didn't get their names but they were working night shift on 7/16 I got amazing service by 2 lovely ladies. Truly made my night. And my frappe and fresh cookies were BOMB!!! read more

cold fries and took an hour for my order even tho it was just a sandwich and a fry lol