Chicken nuggets are always made burnt and dry, and any burgers you order come horribly made for example huge flat chunks of onions almost as big as the patty and fries are always cold and soggy, and to be super fair that's right after receiving the food and just finding a quick parking spot to get a fast lunch in. Understand it's fast food but for such a nice location you'd think the food would be just a little worth what you pay for. read more

We come here sometimes but today my husband ordered a cheeseburger and the burger bread was burnt !!! read more

McDonalds - Burnt burger bread - Fast Food Near Me - Bakersfield, California

Everytime I go the food is hot and fresh I don't bother with the drive thru because it's always long but if you go in you get your food way faster ! Pros: Fresh hot food, updated atmosphere quick service Cons: long drive thru lines read more

Ok, McDonald's is McDonald's. But this one is different. The interior looks NOT like a McDonald's! It's gorgeous inside lol. Crazy right?! But check it out yourself! You can model your home kitchen after it! ;) The bathrooms are always clean, as is the rest of the place. Plus, they bring your food to your table! As for the food, well, like I said before, it's McDonald's. The food is as good as any other McD's. However you feel about McD's you'll feel here as well, just in nicer surroundings haha. The drive through is fast and I've never gotten an order wrong at this location (although, we usually only order a happy meal for my son and how hard is it to put one of those together)? Anyway, it's a decent place. But seriously, go inside! You'll be transported to a very nice place that serves crazy basic fast food! lol read more

We decide to come here before hitting target and since it was only us and one other thought the food would be fresh and hot well WRONG. Chris filet a fish was old and hard abs dry. My chicken sandwiches we old cold and hard. And top it off i tell the manager and he opens them and checks really. Isn't my word enough. Ugh read more

McDonalds - Fast Food Near Me - Bakersfield, California

Guys- as far as McDonalds go, this one is good. Seems like they are working toward being good too. Maria N says in her yelp: "Ok, McDonald's is McDonald's. But this one is different" which is totally agree with. Her review of the whole place is spot on. This McDees is different. I don't know why. I don't know how. But they are definitely different!! read more

Wowzers! That's the only word I could think of that describes my experience at this location today. It took forever for someone to acknowledge my presence and take my order (about 3-4 minutes, which in fast food world, is an eternity), despite the 15 people standing in the kitchen and behind the counter. Then when I tried to place my simple order, the lady behind the counter seemed confused. I ordered a big kids meal with a hamburger-plain, with chocolate milk and a GoGurt; a chocolate chip frappe and an ice cream cone. This is how the convo went: (I won't use her name cause I don't feel like it matters) Lady: Huh, it won't let me click on the GoGurt, but I will just click apple slices and exchange it for you. Me: uh, ok. That's fine. Lady: So, I have a happy meal- Me: Big kids meal Lady: Soo, you don't want a happy meal? Me: I want the big kids meal Lady: blank stare Me: you know, the bigger happy meal? It comes with small fries instead of tiny fries? Lady: So you want a regular meal? Me: Blank stare. No, the big kids meal! She was clearly confused and had to ask a manger if they had a big kids meal. At that point, I looked at the menu and realized that she was confused because I had said "big kids meal with a HAMBURGER" instead of "MCDOUBLE" which is what comes with it. Smh So she finishes my order and hands me the receipt. As soon as I sit down and look at my receipt, I noticed that she charged me for 2 frappes, one being an "upcharge" for the big kids meal, and no milk. Soooo I had to ask a manager for a refund on the second frappe. THEN, my son's food came out with tiny fries and the hamburger was NOT plain. So, again, I walked to the counter and told a different lady that it was supposed to come with small fries and she said "nope. big kids meals come with those tiny fries." I just looked directly at the manager who had to tell her that they, in fact, come with small fries. REALLY?! And I've seen these ladies in there before, for a few months now, so I know they aren't new or training, so what's the problem here? I dunno, it seems as though ever since they installed those ordering kiosks, everyone's just confused back there! Get it together, please! read more

horrible service they didnt even take my order let alone they were being rude and they let others get there orders well i waited 20 minutes waiting read more

This McDonald's is always hot as HELL inside! I dont get it, its 95 today and feels cooler outside than inside. This is the 3rd time that its super hot in there. Don't go here!! read more

It's is way to hot in here I'm eating my food and sweating and I asked them if they can turn on the air conditioner and they said that it is on and it's just not working good right now it's like I'm eating in a sauna. read more

I rarely eat MCDonalds, but when I do, I want crispy fries like they are famous for; just a little comfort food. I went to the drive trough tonight at about 7:45 and politely asked the girl taking my order if she could make sure that the fries were fresh because I don't get them often and she said sure. I picked up my Big Mac supersizes meal and and a cheeseburger only to discover that the fries were half empty cold and soggy, and the sandwiches were barely warm; all this JUNK food for just under $15.00 read more

Lezlie is Awesome! She greets you when u come in w a big welcoming smile. Today I guess they're celebrating their new remodeling which I must say I dont like it. But I guess w time changes are good. I love coming here w my kids. Coffee and place is so comfy. read more

Soo slow and constantly screws up orders. I've gotten a lot of free food from here because of it but I would rather it just be right and fast. it would help if there was another drive thru in this shopping center. read more

I come often to this Mc Donald's and it's never a long wait compared to the other's in town I have been to. The line moves fast. It seems to be the only Mc Donald's in town that I get good consistent service and quality. I have a closer Mc Donald's to my house off of Stockdale and California but that one has consistently disappointed me with food quality and wait time so I'll drive a little further for this Stockdale location. I was helped by the manger a couple times, seems to have the store in check and looks cleaner than others I've been to before. read more

This is one of the fanciest McDonalds in town! It's always clean and well maintained inside. The staff is friendly and service is very fast. read more

McDonalds - Fast Food Near Me - Bakersfield, California

This McDonald's is one of the best in town right off Stockdale highway next to target has a park nearby plenty of parking the staff was courteous and friendly even bring the food to the table I recommend eating at this McDonald's I see no problems there read more

McDonalds - The inside - Fast Food Near Me - Bakersfield, California

Typical McDonald's joint, maybe the cleanest I've been to in CA thus far! There wasn't an odor in the restrooms, service was friendly and quick. read more

I never review fast food but this one definitely needs to be reviewed, I went in after work time was just after 8pm and ordered the all day breakfast to go and everything was fine until I got home which the drive was less than 5 minutes away our McMuffins were super hard the muffins were like a rock and to make it worse the inside was like they were already made and the just microwaved it when we ordered them and I guessing this is what they did so they wouldn't have to deal with the all day breakfast menu. SMH I definitely will scratch this place off our late night places to eat. read more

McDonalds - Rock hard McMuffin - Fast Food Near Me - Bakersfield, California

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Don't order a sundae from here. You'll get ripped off. Went through the drive thru. All was well until I looked down at our cups. Not very happy. read more

McDonalds - Fast Food Near Me - Bakersfield, California

Even though it was super busy due to 4 th of July, manager in charge was well put together with her crew, managed great service, fast service, quality, and only bad thing there wasn't ice cream but it's okay the service defeated that. read more

This is the nastiest McDonald's in Bakersfield! Took my grandkids here and they each got the same thing 6 piece chicken nuggets kids meal. Their food was cold I then had to take one to the bathroom OMG it was filthy the managers are incompetent and should not be managers. The one girl I told about the issues was not even fazed. I refuse to go here ever again read more

My daughter's favorite McDonalds. Its probably the cleanest McDonald's that I have ever eaten at. The drive thru lines do get pretty long for lunch and dinner but the lines move quickly. read more

Worst experience I've ever had! Guy at the drive thru window is so rude! I will never go back to this location. Wish I could give it 0 stars

This McDonald's is hands down the worst McDonald's I've ever been to. Should have wrote this review 3 years ago but I thought it would get better. I live close so it is inconvenient to drive to the one in Rosedale but worth not eating here. Something about this place doesn't taste like normal McDonald's. The burger meat is grouse and something different and the fries are always mushy. On top of it pre Covid the inside was always a disaster. I would not recommend going to this McDonald's. read more

Screwed up my order 3 times in one night, have screwed it up several times before as well, won't be coming here anymore

Pretty nice. I expected far less from a McDonald's. I pass through here a lot. Unfortunately, there's a huge problem with the place and it's the drive-through. It has nothing to do with the service, which I've never had a problem with (surprisingly). The problem is there's a parking spot right next to the exit of the drive through. One particular night had a rather large truck parked in that spot and I had to carefully maneuver around it with my own truck. I clipped the curb a little bit to get around him. It's not McDonald's fault he parked there, but it's a problem that needs to be dealt with. read more

Ordered an egg McMuffin and a lg drink. Got an egg mcmuffin with just a tiny ass egg and a piece of cheese - no Canadian bacon. WTF

This location's service is always good. They are friendly and patient. They have not messed up on my order and the convenience of this location is great. It is right next to the Riverwalk Park. If they were to tell me to pull up to the side to wait (the longest I have waited was about five minutes) for my order, they always give me a card noting a free item for the next time I come. read more

This McDonald's sucks!!! Every time we come to this location they always forget something - three times in a row we were given 5 chicken strips in our 6 piece meal, and today they forgot cheese on my Big Mac! It's always something with this location, I honestly don't know why we still give it chance. The fries here are always cold and soggy. The food never tastes the way it should or the same as the other locations. I don't know what they are doing in the back, but one would think they would know how to make the simple items on the menu! read more

Not too much better than your typical fast food joint, however my daughter didn't like her toy in her kids meals and wanted to change it out. We asked Roger if they had a particular one, and after searching to the bottom of their bin at the register area and not finding it, he went tithe back of the building and came back with it two or three minutes later. I thought that was first class, and made my daughters day. read more

This location is horrible. They are always making mistakes and either leaving things out or serving stale items in the drive thru. To make matters worse, then they have poor customer service about correcting their mistakes. Poor management. Have this problem too often with this location. Will not be returning. read more

Shity service and the food is always cold and tastes like it was made the day before they really don't care at all and they can never get the order right read more

They never get my order correct. No matter what I order. The need to start listening to what people ask for. And if someone tells you that there order is wrong DONT argue with them. Just fix it.. read more

Best Mac Donald's in town! Always clean and the employees are friendly. Bathrooms are well kept and floors are clean. Definitely recommend this Mac Donald's to anyone. read more

Ordered through uber eats and they forgot part of my order. Didn't even include a receipt on or in the bag.

Considering there is not a lot of fast food/drive thru available in this area, the convince is nice when you have a couple of kids who are really wanting something to eat and you want something fast. This is your typical McDonalds; nothing really special about it. I will say the line moves pretty fast, but we were here at a non-peak time. The staff is friendly enough, but it did seem like they had a little bit of a problem hearing or understanding us from the drive thru speaker since they had to clarify our items ordered several times. At least they got the items correct. read more

They really need to offer a ZERO STAR RATING. ONE EMPLOYEE ruined my wife and daughters visit tonight. I would like anyone reading this to please imagine you have a daughter with special medical needs, who is on the autism spectrum. We are in a pandemic and would rather not visit ANY restaurant at this time, but our daughter does not understand this and sometimes will only eat if she drinks a milkshake first. It's because she has cyclical vomiting syndrome, and the shakes soothe her stomach pain. We have tried making shakes at home, we have tried other things. At this point in time, McDonalds is an ally in the care of our daughter because this is what she wants. If you've ever seen your child hooked up to IVs and underweight, you would probably take the chance and visit a place allowed to be open and deemed essential during a pandemic. This McDonalds is the ONLY one our daughter likes right now. The only thing she wants is a shake, pretty easy, not much preparation. It comes out of the machine, in the cup, and the top goes on and they put the whipped cream in. The only problem is that there is a hole in the top. Another problem is that they are not requiring their staff to wear masks or gloves. There is also no protective plastic across the drive through window. Several times, an employee has handed her the milkshake and spoken with the open top of the shake within inches of their mouth. While we know this is not deliberate, it could spread disease. Another night, she saw an employee making a shake and after spilling some on his hand, he licked it. Last night, the person who handed her the shake once again talked into the shake, almost as if it were a microphone. She had asked them nicely before to remake the shake and not talk into it. The other managers were kind, understanding and gracious. Last night, the crew manager Sidney, was out for blood. When my wife drove up, no one would take her order at the drive thru sign. Now we think it was because they recognized her and the henhouse was aflutter. She drove to the window and was met with animosity from the cashier. She ordered one shake, the usual. Upon driving up, and having the person once again, hold the shake close to her face, my wife asked if she could remake it. She slammed the drive thru window before my wife could explain. Sidney came to the window with a new shake, and had obviously decided she was going to take care of my wife, the "difficult" customer they had grown to loathe. Now, I get it. No one wants to have to make something twice. But this is a pandemic. Get with the program. If a customer is unhappy, fix it. My wife was again, trying to explain what the problem was. Luckily we have a dashcam so I know for a fact my wife was very kind to her. Sidney proceeded to tell her that remaking the shakes were wasting food, and that if my wife was worried about the pandemic, maybe she should stay home. Wait, what? You are in the service industry, you are getting paid to give no less than excellent service to the people who PAY YOUR SALARY (without customers there would be NO BUSINESS!), and you are telling her that you "refuse to tell your employees to not talk into the food because my wife is crazy and they aren't doing what she's seeing" and that the person who licked his fingers was preparing his OWN shake, as if that makes his licking his finger IN FRONT OF CUSTOMERS ACCEPTIBLE. Life lesson #1 to Sidney: If you remain in the service industry, know this. You are there to provide an exceptional experience to ALL customers whether they are fearful of the current pandemic or not. You could have handled this in another way. You could have simply told your employees that before they speak to anyone in the drive through, that they make sure customers have safely retrieved their food and there is no chance of contamination. Instead, you wanted to make my wife feel as if it was her responsibility to cater to YOUR wims, despite the fact that she was paying YOU to give her good service. You wanted her to feel bad for being concerned about your lack of safety during this pandemic. I've NEVER heard of a place telling someone that if they don't like the way things are done, to not come back. What a horrible thing to say to any customer, especially during this very scary time in our lives. Its your job to make people feel good, not berate them and make them feel crazy. I'm not sure how she became a manager, but she is not manager material. It takes a very special people person with empathy to deal with the public. Sorry Sidney, big fail today. Not only did you hurt my wife's feelings, but you scared and hurt my 10 year old daughter, who was in the back seat listening to everything you said to my wife. Big thank yous to the staff who HAVE been kind to my wife, and who treated her with respect and compassion. It can take one worm to spoil an entire apple though, unfortunately. read more

All they care about is the drive-thru. They want to get them out if there fast. There was 5 families just waiting to get their food forever. You'd think if the drive-thru line was long, hey, go in and order. Wrong. Wasted about 20 minutes waiting on 4 hamburgers. Tip! If you're in a hurry, even if there is 20 cars, it will be faster in the drive-thru. Other than the long wait, with an empty inside, its clean. My son sat in every booth bored. read more

The food is good and the staff is friendly. They will bring your order to you. The only down side during lunch there no place to sit.

Good, consistent for a McDonald's. Highest order accuracy we've experienced. Close, convenient location for either drive-thru or dine in. They spoil you with their coffee! read more