Would get nice if someone worked the register, but I guess it's easier for them to let the customer walk out.

Great food and nice people . Clean store. Managers are kind and helpful . I love this place

The lady at the register didn't even seem happy to be here and had andgenuinely seemed mad and gave me the wrong burger not coming here again I've had bad experiences before and today made me not want to come here again read more

Listen. Y'all got the wage increase and the stock holders increased the price of everything on the menu. So why the hell am i getting Rock hard twice cooked fries and a double burger that's been sitting for an hour? Cook that shit fresh and give me my 15$ worth of product that i paid for. Tonight's visit, and i rarely buy this was horrible. Horrible is an understatement. read more

waited 20 minutes for them to speed run my order and they had served 5 people before me . like yall need help read more

McDonald's - Fast Food Near Me - Berlin, New Jersey

This McD is consistently good, service friendly and they get the order right... what more ate you looking for!!! read more

The customer service is so good here that it is worth skipping the McDonalds in Voorhees. Why? The staff here is typically friendly, nice and thorough with orders. They also won't deny you a cup of water. Mistakes can happen with new hires who are training. However, I wouldn't let that deter you away from this McDonalds. Much of the older staff are passionate about customer service and they pride they have in their work shows. I hope they all see pay increases as they go into the new year. Overall, it is nice to see quality people here delivering a quality experience in my neighborhood McD! Ray Kroc would be proud of this restaurant number too. read more

Worst McDonalds visit In my lifetime!! I honestly pick some junkfood every 2 months and I seen they had a new chicken sandwich, I was hoping it was up to par with chick filet since it's Sunday. Nope chicken sandwich smooshed in bag by employees that hate life. Asked for fresh and got some garbage. Honestly I blame management. The food can be decent for fast food. Hamburgers that have been in the trays for hours! Customer service was the worst. I'd rather press buttons on a screen than deal with rude people. Chick filet is always the best best when you take off from keto for a cheat day. I'm not to disappointed because I know chick filet will shut this place down sooner than later. Last visit to mcds ever. read more

Welcome to the best McDonald's in NJ! I have been coming here for years. The long-time manager is exceptional and really cares about his customers. Many times he will bring out my curbside order personally! And he's always focused on friendly quality service. There may be some hiccups in the evenings and on weekends, but if this happens they always make good. Bravo to this McDonald's for going above and beyond. I'll keep coming back! read more

I waited 8 minutes for two McChickens. I normally don't care but this place blatantly doesn't care. No one in line in front of me I don't understand how it takes 8 minutes with no other priorities. read more

Ordered crispy snack wrap, McDouble and some fries and the wrap is indeed crispy. The McDouble did not disappoint especially with a tap of the tangy BBQ heightened the flavor. Paired perfectly with root beer. Overall great experience. read more

McDonald's - Crispy chicken snack wrap, McDouble, fries and root beer. Did not disappoint. - Fast Food Near Me - Berlin, New Jersey

I typically don't expect a high level of service when I visit a place like McDonald's. I do, however, expect some decent treatment from the manager or shift supervisor. Don't expect that here. Make sure you ask for straws at the drive thru and double check your order before pulling away. Check for not only accuracy, but also that hot items are actually hot. And cooked through. read more

Wow. All I can say. I went the one day last week to get a mctwo and some breakfast for my gf. I did not know the hot cake platter didn't come w a hashbrown. So when the manager (old bitchy lady) walked by I asked if I can throw one on my order. Her reply, really? I'm gonna kill you. She then says stay there so I don't forget. Wow. But at least the hashbrown was hot. The employees were actually yelling and laughing at each others mistakes. The manager the same one that said she was going to kill me made a happy meal order and actually threw it to the worker working drive through. And to think these people want 15$ a hour. Good luck w that. Mcdonalds, all I can say is you never disappoint w the employees you hire. read more

Drove up to this McDonalds for some drive-thru around 10:45 one night. The place was completely dark. There was a faint light in the back in the kitchen area, but even the drive-thru was dark. No lighting. 99% of the place was dark! The tall McDonald's sign closest to the street was lit but the one on the front of the building was dark. After waiting about 4 minutes at the drive-thru with no response, I cruised slowly around the side to the first window to see if anyone was there. Lights were on but apparently no one home. Suddenly, I see an employee appear, putting on her headset. I lowered my window and asked if they were open. She said that they were but that the dining room was closed. I just drove away. No point in spending my money at a business that has no regard for good business practices or customers! read more

Please get a new Milk Shake machine as the one you have never seems to be working. Or perhaps the the manager doesn't order the materials but what I do know is that I have cancelled my order several times in the last six months because of the response "We don't have any Milkshakes" or the milkshake machine isn't working. I vow not to go back to this location ! Fred L. read more

Worst Mc Donald's on the planet. Service slower than molasses in January. Went there two times in the last six months and they managed to screw up my order both times read more

Never a time I can come to this Restaurant that there is no issue with the food..Always an issue with cold or wrong items in bags

Typical fast food restaurant. The low reviews on here surprise me. It's not like you are dining at a 5 star restaurant. Come on people, it's fast food! Anyway, my rating is for the service. All the kids who work here do a good job. read more

No stars. Your staff was misetable. No personality. No thank yous, my bag with 2 sandwiches was dropped in front of me. Very rude on all fronts read more

I don't go here often but every time I have try to take my kids there just for a shake there machine is always broken. I am talking over 8 random times for the past year. I never complain I just say thank you and drive away, but seriously. read more

When I do decide to actually eat at a place like this, I'd expect them to at least have some manners. The order/cash taker was rude, as well as the person who hands you your meal. The management is all around, not well put together. I asked for some sauce, and I got an attitude. Excuse me, but that's your job!!! read more

I recently went to this McDonald's to grab a quick bite to eat, I ordered a #7 10 piece nugget meal and a kids meal and I was highly disappointed when I received my food. After i got my order I opened it up to enjoy it and my nuggets to my surprise where stuck together and completely soggy in the middle, it was obvious to me that they were not cooked thoroughly to completion, it made me not want to even touch them because of how undercooked they were, I did not appreciate this at all and it made me not want to return to this McDonald's instead I'll be taking my business to chick fil a from now on, highly disappointed and will not return again. read more

After waiting and not acknowledged for 10 minutes, my wife and I had the worse Big Macs we have ever eaten. Stale bread, cold meat and hardly any sauce. Never come back to this McDonalds again and probably any McDonalds for that matter. There are to many restaurants to have to accept this poor service and bad food. read more

Gave it a one star because I couldn't give it a zero otherwise I would. Their soda machine doesn't work it's always uncarbonated water and they won't even you place 2 separate order they the drive and there excuse was there's a big line in the drive thru, I looked back and I was the only car there. They did that twice. Don't waste your time with these bums. read more

Went there this morning to order a Big Breakfast w/ Hotcakes, well I will never come here again. Their hours are technically 5:30AM-12AM, I got there at about 5:35 and was wanting to order. I got yelled at by whoever was on the headset and was told that "we all just got here and you're already in line to order, you're gonna have to wait a minute." Excuse me?! CHANGE YOUR HOURS THEN IF YOU DONT OPEN AT 5:30. They need to rethink who they hire because that woman does NOT need to work there. read more

Yes people you can make a claim what these people expect it's mcdonalds not Peter lugers steak house but listen all people deserve responsible and respectful service workers in the restaurant industry to put the customer needs first especially since it's a system of supply and demand people supply there hard earned money to spend at this establishment and the employees have a reliable stable position to earn money my biggest concern over this berlin nj location on the white house pike is the employees there service to customers has increasing becoming worse over the years especially with each changing crew they have whether it's morning afternoon and night the lack of true professional service is seen with the employees more interest in themselves then the customer and this one African American male manager who is thin build stands about 6 feet and bald head shows it by example his demeanor is abruptly fake when he feels he has to take your order because it's disturbing his worth as a manager or interrupting a meaninglessness conversation about his opinion on the daily sports talk with his fellow employees thus far making your experience at this berlin mcdonalds even more annoying because now you must awkwardly stand there waiting for allegedly i thought was fast food (that is the whole concept right ) so if you're in a rush for a quick bite early in the morning before work or when you have down time please consider other options besides this mcdonalds in berlin nj read more