How hard is it to get a Happy Meal Order right? I ordered a 6-piece McNugget Happy Meal with apple slices and honey mustard. I should have checked the order because when I got home to give to my sick daughter dinner, it was a cheeseburger and no apple slices or honey mustard. This really isn't rocket scientry. And this is the THIRD TIME this has happened. I'm sure it's totally my fault that I didn't check the order. The girl at the register got it wrong when she said, "cheeseburger happy meal" and I corrected her. Again, I really must be the stupid one for not checking. read more

McDonald's - Fast Food Near Me - Catonsville, Maryland

My hard-earned money for this poor service and supposedly 4pc nuggets. This is precisely what my daughter received when she opened up her Happy Meal. Never again!!! read more

McDonald's - Fast Food Near Me - Catonsville, Maryland

Have been here multiple times in the morning and I'd rather go to Guantanamo Bay for nicer people and better service. The last time I got a spicy sausage McMuffin and they left off the cheese and the spicy sauce. The time before that, the guy working the drive thru was so insanely rude. Takes a lot to get under my skin, wife must've left him before the shift or something. But easily the rudest service personnel I've ever encountered. I finished ordering, knowing full well I'd drive off after the order, just to spite him. Don't know how the evening crew is, but the morning crew has GOT to get it together. read more

MCDonalds for the win. Had been driving an hour and we were hungry. Able to go in and use the restroom and grab some dinner and head out. Service was a little slow but we managed to get in and out in about 10 min read more

McDonald's - a hand holding a cup of coffee - Fast Food Near Me - Catonsville, Maryland

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COVID-19 Review Decided to get Friday lunch for family. This location offers drive thru and take out only. I ended up going inside to not wait for the drive thru line. Sit in area is closed. There are pieces of plastic covering the cash register areas. People were randomly coming in to use the bathroom. A few people tried to come in (to use the bathrooms) without masks and were promptly told they had to leave without having a mask on. 4 stars because altho the employees were wearing masks, some masks were lowered under the nose/ mouth. What's the point of wearing them (AROUND FOOD) if you're not going to wear the mask properly? My togo food was packaged well. Food was placed in a big bag with large sturdy togo box for the 2 drinks. Register woman was super nice and helpful. This team was working hard. Thank you!!! read more

McDonald's - french fries in a brown paper bag - Fast Food Near Me - Catonsville, Maryland

What a shit show. The drivethrough is the epitome of poor communication. I ordered at the sign, pulled around to an unlabeled window and the two people inside didn't even acknowledge me, just fooled around. So I pulled up to the pickup window, figuring I'd pay there. I was just handed food (I could've driven away with unpaid food!). I explained that I hadn't paid. He disappeared trying to figure out what to do. He and his manager eventually figured out my order and got it to me, but it was a few minutes. If you want fast and efficient, this drivethrough ain't it. The food was fine, though the hash browns were a bit gummy and stick to the paper. Honestly, the fact that they got me my mediocre meal is the only reason this isn't a 1-star review. read more

I ordered food late at night and I understand everyone might be tired but I put on the delivery note to not forget my sauce, I put it on there twice and they still got my sauce. they're good taste stale and not fresh DO NOT COME TO THIS MCDONALDS, I advise you to go to the one on 40, I REPEAT DO NOT COME TO THIS MCDONALDS CUSTOMER SERVICE, THEY ARE LAZY AND THEY DONT CARE ABOUT THEIR CUSTOMERS read more

I have been going here a year or so. I usually come to buy my roommate lunch and hang out with him. I'm a small business owner. And regardless if I'm a small business owner or not I'm a human. My roommate is a student uses McDonald's to study. So. I give him whatever I can to help and we hang out while eating lunch. Not even a few minutes of sitting down a manager with a power trip tells me and Andrew that we need to buy something in order to stay here. She wasn't friendly about it she was very rude. To the point I walked out and took my business elsewhere. Overall the staff here are very friendly. There's one homeless guy who hangs out here. He buys things. But usually stays to get out of the rain. This is literally a fast food place. It would be one thing if we were already staying for hours and were just there to take up space. But now. We haven't even been there for 5 minutes. Upon leaving. The woman continues to make fun of us behind our backs. Mind you. Andrew. A law student. Studying to better himself. Humans don't deserve to be treated this way. . . read more

Can someone please train the staff on how to make a McFlurry!! Mix the Oreos into the ice cream don't just put them on top!

We had lunch at this McDonald's today. We were panhandled three times including one time right inside the restaurant at the table while we were eating our food. McDonald's why do you let beggars hit up your customers for money inside of your restaurants? This place is a disgrace. read more

This place is the worst not only did I have to wait 30 min for my food but I got someone's weave in my food and the food was still frozen it was so nasty inside I highly don't recommend this places what so ever read more

McDonald's - Fake hair and frozen chicken - Fast Food Near Me - Catonsville, Maryland

I've lived in Catonsville for over 2 decades and we occasionally will go through the drive-through. I don't know what has happened in the past 6 months, but more than half of the time, we are asked to pull forward because something is not ready. Today was one of those days. There was already somebody at the second window, so I pulled forward very close so the person behind me could pull around me. The person in front of me rejected whatever was brought to him at least twice. The last time the worker came out, he had my food. I was blocked in. He said I could make it. I said I could not. I should have said, "Please ask the man to move a little more forward." He replied several times, "You can make it." I was HIGHLY uncomfortable driving a car I don't normally drive. I could only go back about a foot and I had to put the front of my car out into the drive lane in order to further maneuver. Somebody flying by almost hit me. I did make it out and I will admit that I yelled something as I pulled out. Then all I heard was cackling and laughing by McDonalds' employees. Absolutely pathetic behavior. The employee should not have forced me to move if I was uncomfortable, then to actually laugh loudly? Those employees should be fired. I waited 11 hours before I posted so I could get over my anger. I'm not over it, but I feel like this needs to be said. I will never go there again. read more

I ordered a 20 count nugget with fries. The nuggets were not cooked at all and they served it without checking if they cooked their products properly. read more

The worst. The "employees" were hanging out in a clump between the order counter and drive thru, from the moment we walked in to the moment we left. One was even braiding another's hair around the food! We could have used the digital order penal but there were 5 of us, so to save time- insert eye-roll here- we went to the counter. No one would even turn around to look at us. Finally one "employee" came over and took our order. Someone asked the others, who was working the cooking area. Our fries were old and cold. Below is a picture of the care they took on our fillet of fish and burger. read more

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This McDonald's is awful. Like.....one of the worst ever. It used to be good for the first couple of years that it was open but has gone downhill. The food is almost always old tasting or the order is just outright wrong. On top of the food being crappy (for a McDonald's where the food is already not outstanding), they also provide horrible customer service. They are rude and slow. The only positive thing about this location is that it is 24 hours and nicely re-designed inside. But you should avoid going here if you can.... read more

I'm very upset about ordering chicken nuggets for my son at this location only to see something black and slimey on the inside after he had taken a bite. I have contacted McDonald's customer service and left a message THREE times for none to ever contact me back it's been about two weeks!!!! I could not upload my video for some reason so I screenshotted pictures you can see the grayish black slime coming out as I pressed now on the nugget ... we did not use any sauce ! read more

McDonald's - Zoom in!!!! This is disgusting - Fast Food Near Me - Catonsville, Maryland

22 minutes in line and we still don't have our food. They said "the system" went down but had no issue taking our money. If only there was a way to tell someone at the grill what orders they need to make. How on earth do other restaurants manage. Will NEVER come here again. read more

This place is seriously a huge joke , I don't know why I come here it's probably the weed. But they get my order wrong almost every time on simple orders, if they do the food just taste horrible. One women lost my debit card in the drive thru within seconds of me handing it to here on Christmas Eve all they gave me was a free combo meal. I literally hate this place every time I come here they have a attitude or are just disrespectful and do not act like they care about their job. I really want to know who the manager is and why he hires such terrible employees. I even made a Facebook post In a Catonsville community group and people also mentioned how the cashiers "accidentally" lost their debit cards read more

I normally like going to this location but in the past few months they've been messing up my order or forget to give me an item of food. I don't know if I'm gonna keep going to this location due to the constant screw ups. read more

McDonald's - a sausage and cheese sandwich - Fast Food Near Me - Catonsville, Maryland

Very slow. Very rude and unprofessional. There is a small woman who appears to be a manager there named Nicole. I've seen her yell MFer at employees, scream at staff and routinely verbally fight in front of customers. I go in there quite a bit so I've seen this more than once. It's really unfortunate. I love the owner.... I just don't think he knows what goes on there when he isn't around. read more

On our way out of town, we stopped for coffee. The drive thru lane was crowded, so we went in. We were waited on immediately by a friendly staff person. We left with our coffees which were hot and delicious - a very quick and easy visit to McDonald's. read more

This is the single worst McDonald's I've ever been to. It is home to by far the rudest staff I've ever experienced. Not once do you get a "have a nice night" in return. Being kind to people, especially those you are serving, when they are kind, is not that hard. I've had numerous employees mock me, due to their own screw ups. McDonald's are a dime a dozen. Go to a different location. read more

This location needs a major overhaul. I have complained numerous times to Management ( if you want to call the kids that) and also called Corporate. All Corporate wants to say is that it's a franchised location then toss a free food voucher at you. Well I'm sorry, each and every location franchised or not, it's under the McDonald's brand. The staff at this location are rude and just lazy. Never once have I heard "Hello" or "Thank you", just...."what do you want". The screen shows correct order, receipt shows correct order, but the staff can't make it that way. Food is never prepared correctly to McDonald's standards nor by customer's requested order. This visit was the last straw. The picture I will attach speaks for itself. Oh yeah, contacted Corporate about raw meat over a week ago. NO ONE has called me about it. read more

McDonald's - Mcdonalds Quater Pounder - Fast Food Near Me - Catonsville, Maryland

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This is definitely the best McDonald's in the area. The drive thru is open 24/7 here. They may not always be perfect, it's a McDonald's, but they are noticeably better than any other one around. The employees are friendly and our orders are always correct. This one is a little farther out of my way, the Wilkins location is closer, but I prefer to go to this one every time. They now have the new ordering screens inside, there are four of them, or rather two that are double sided. You place your order there, and it allows for more customization. You have the option to pay there with a credit card, it has a reader attached, or pay at the counter. It also has a space to scan your coupons from their mobile app. This is definitely my favorite location around, and I'll always choose this one. read more

Slow, rude, an all-around bad service. once in awhile you'll find somebody who cares but it's not normal. Expect to be in their drive-thru line for at least 10-15 minutes. read more

This McDonald's is consistently terrible. It's as if they went out and hired everyone who doesn't care at all about their job, or helping customers. We placed an online order, had the pickup code, but my phone didn't register as being nearby. Despite having a receipt, being charged, and having the unique code the staff did NOTHING. Told me to come back tomorrow with a bank statement to do a refund. Absolutely worthless location, the franchise owner should be ashamed of themselves for operating such a pathetic location. read more

Oh my golly, the friendliest order taker ever! Polite, cheerful and even talked about what a nice day it is. 5 stars-never thought I would say this about a McD. (Note-bring back pink lemonade!!!) read more

Overcharged me. Ordered egg McMuffin and large coffee. Was Charged for meal and had to argue to get a credit back.

Edited: I tried again. Things have been better and I am fairly certain folks recognized me and went out of their way to be courteous because they knew things had gone wrong last time. That counts for a lot. read more

Last burger I ate there was raw in its center. Not to mention, the staff was very rude about someone having the vaccine at their store. It will be many years, again, until I try this location again. read more

I came down with a serious case of food poisoning from breakfast there Monday 1/31/11. I ate it at 10, was nauseous by 11:30, and puking my guts out from 2-11:30pm. Nevermore. [ BTW, regarding Sam K's comment, read a bit about food poisoning before passing yourself off as an expert. ] read more

This McDonalds has the worst possible service ever. Staff is rude and this will not be tolerated. I WILL NEVER EAT HERE AGAIN. If you can visit another McDonald's, please do so. It's horrible here read more

This particular McDonald's location is literally the absolute worst. I hate that it's the closest one to me. Every time we go there it's either they messed up our order or someone at the window half-grunts at you and/or won't even speak to you while giving you your food. read more

This was the most repulsive McDonald's I have ever seen. I eat a lot of McDs, but I couldn't bro g myself to eat here. We went inside because the drive thru was so slow. Wehn we walked in, the entire restaurant smelled like wet, hot garbage...or vomit. The floors were all sticky. And, we stood at the front counter for a solid minute without being acknowledged by any employees. I couldn't bear the thought of eating in that stench, so we left without ordering. read more

Went through the drive through and got a Big Mac and quarter Pounder with cheese. Upon arriving home, both buns rock hard and the so was the quarter pounder. I went back to return and asked the manager --aren't these supposed to be cooked when ordered? He lost his mind!! This man yelled out me saying don't ciome in here telling me how my burgers are cooked. That i can tell anybody I fel like about his attitude and that despit my complaint--I keep coming back don't I? Never setting foot here again--this guy needs to be in a different job. No people skills at all and I doubt if I'm the first to encounter this idiot. Whoever owns this franchise needs to read the reviews averywhere--not just here. People will only tolerate terrible service for so long. You don't know what this guy is costing you All he had to do was remake the food--instead I took my money back and they'll never see another penny. And if this is your franchise--watch the security tape--I did not exaggerate.. read more

So it's at times a pretty decent McD's and at other times, it's unacceptable. The food is what it is. What happens when management fails to keep employees focused on their jobs? You lose customers. More than once, the youngsters working there are either in extended break or literally goofing off yelling at each other, playing music or simply showing that they would rather be anywhere but here serving the public. read more

I thought this McDonald's was okay. Nothing special. The redesigned interior is a nice touch but the food is just about average for the chain and service was adequate. The parking lot is a bit on the small side but that wasn't a problem on a weekday afternoon. read more

McDonald's - Chicken McNuggets - Fast Food Near Me - Catonsville, Maryland

Local and easy place to get coffee and breakfast. Staff are friendly and offer good service. Parking can be tricky as the parking lot is not too big. read more

McDonald's - Quiet night here - Fast Food Near Me - Catonsville, Maryland

Was okay at first but now it just seems like they don't care. They mess up orders constantly, either mixing it up with something else or not giving you all that you got. Doesn't seem to be a cashier issue, I've used the self-order kiosks here and it seems to be an issue in the kitchen. Also, seems like even if you're nice and ask for the item you're missing, you'll get a side-eye and they probably will avoid talking to you at all costs. Just overall sucks, and the drivethru late at night isn't much better. Expect 15-20 min wait times. read more

What's the deal with the insanely long drive thru times lately? It didn't used to be this bad. Is there some management misstep? Some staffing snafu? A cashier conundrum? I'm generally confused as to what takes so long. The good is that my fries are always hot. The bad is that I guess they have to peel the potatoes behind the counter. I can't think of anything on the menu that would take that long to prepare. Hey management, please fix this. For the record I wrote this review while waiting for two cheeseburgers and a large fry. read more