Worst McDonald's in Connecticut. Both womens room toilets were not functioning. I ordered a quarter pounder. After 30 minutes I still did not get my order. Staff was not helpful. Just said they had a lot of orders. What they had was many customers waiting a long time for thier orders also. I ended up walking out and went to Old Saybrook. The service here was great. read more

If I could give this place zero stars I would!!! The lady that takes orders NEVER understand what you're saying & something on my order is always wrong it's ridiculous read more

For a McDonalds I am impressed. Clean, if you order it they bring you their food, and the owner was walking around greeting people. I came in with family who wanted a quick bite to eat, I didn't have anything so cannot review food. read more

McDonald's - Iced coffee - Fast Food Near Me - Clinton, Connecticut

Don't recommend this location. First, at least there's a playground for kids to play at so they can have fun. But the last time I went here, they took forever to give us our food. We saw our food was done, but they were looking for us, yet didn't find us. 5 minutes later, they FINALLY see us and fries and chicken nuggets were cold, and it passed 15 minutes already! Second, I went to the bathroom, and when I flushed the toilet you won't believe what happened... The water got on my face! I was annoyed. read more

If you would like to visit the worst ever McDonald's in America, this is your place. $9.97 for an egg McMuffin meal. They up charged me for a coffee which is supposed to be included with the meal and the help at the cash register taking orders could not understand or speak English. Five people were hustling and working very hard and yet the whole wait area was filled with people as well as the drive in. This restaurant is seriously understaffed and it takes a lot of patience to get food here. read more

I ordered a McChicken, Medium Fry, Medium Coke which has been around $7.50. Which is high! What I was charged was 2 McChicken @3.99, Medium Fry, Medium Coke for a outrageous price of $11.00? Asked for the General Manager, and a Spanish male approached me telling me that he was the manager (without a nametag) told him I only order 1 McChicken and told me that he could not refund my Money for the 2 McChicken since it was a special deal. What? I, then asked for a Full Refund of the order, asked for the licenses name and number which he then refused to give to me????????????? This is the 3rd time in a year that management does not apologue to the customer! He was yelling at the employee at the front counter in front of me, all the while he was attempting to process my refund. I believe that this Licensees needs to hear from the Consumer Affairs Department, Fire Marshal, Health Department. I will be sending back my McDonalds Hamburger University Diploma, since people here don't know what customer care is! Not, a company I want to be associated with after 11 years of working for this company. read more

This place is literally trash. Just waited 30 minutes for all my shit to be wrong. Anyway, I legitimately cannot stand that no one even says anything while you're standing there for 30 minutes waiting for a fucking cheeseburger. I cannot stand the entire atmosphere of the whole restaurant. Thanks for making me late you pricks. read more

Order was completely wrong and most peoples order was wrong. The one guy was asking for maple syrup and they gave him a fork, spoon, salt, ketchup and finally they gave him the syrup... all we can do is laugh. read more

NEVER buy a quarter pounder from this McDonalds. Always comes out undercooked and pink. First time I got food poisoning.

Was good with old owner. Once they sold it now the service is horrible and the food is gross.

Sad to see the bad reviews are so old. Nothing has changed. Closest to me but I try to avoid it. Went tonight. Cold fries, cold burgers even though I ordered with no ketchup? Paid for a vanilla sundae and when there was no hot fudge she said I ordered a plain sundae we don't have hot fudge. Isn't that just ice cream? Why is it on the menu. Guess I just needed a reminder that this the worst McD's in the area. read more

Bathrooms out of order for second time (both Men's and Women's). So if you are looking for a kid friendly stop off the highway don't bother. read more

Says 24 hours- all the lights were on.. looked open, but we were ignored while waiting at drive through for a few minutes. Went up to pick up window and thats when someone told us it was closed . This is shortly before 2 am on a Saturday night. read more

The worst McDonald's in CT. I live 2 minutes away from Clinton McDonald's and drive all the way to Guilford McDonald's just to avoid going to Clinton. They make you wait, but still give you cold, and day old food. Everything is hard, cold, sloppy and tough. Nothing is fresh. I work in the restaurant business and have worked through covid, and I know everyone is trying their hardest but this McDonald's NEEDS their management team to step in before they have to close down. The night shift is even worse than the day shift. I don't know why I even attempted to try Clinton again, definitely my last. Hopefully they can fix their issues. read more

Very very slow service. I had to use my mask for toilet paper because there was none in the bathroom, sorry for the TMI.

pretty okay but nothing outstanding, i work in the area and come here pretty often. service was friendly but somewhat inefficient. from our last visit 2/3 large fries were undercooked and the nuggets were chewy , yes it's just fast food but when you need food in a pinch it's important to keep standard read more

Cleanest McDonald's we ever been to. Friendly and fast service. And play yard for the kids

They gave me a small drink when I ordered a medium and the wrap I always order was the worst it's ever been. It was ripped open on one end and VERY poorly wrapped. I did not enjoy my experience at this McDonald's location. It's a waste of your money; I'd spare the time to go to a different one nearby instead. read more

Every time I go they get something small wrong with my order. It's not that hard. I never have a complicated order. But now I can't even eat my dinner because they put cheese on my burger when even the label on top says no cheese. My son can't have dairy and I breastfeed him so I can't either. I'm a busy mom of 3 I can't just go back and get a new one. The fries are also inedible. read more

McDonald's - a receipt for a white cheddar - Fast Food Near Me - Clinton, Connecticut

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this place has the worst service. They will never get your order right! very slow and un co-operative when messing up your order. would not recommend eating her. read more

Ordered Double Quarter Pounders but got regular ones, and for the second time we've been there in a month the shake machine was 'out of order'. Last time the fries were barely cooked. This was ordered inside. We'll be going elsewhere read more

Horrible. They were slow and then got my order wrong twice! When I finally got my order they forgot 2 items, I went up with the receipt to tell them they did not give me two things and they caught an attitude and attempted to argue with me. All while the "manager" just stood there. Worst experience I ever had at a McDonald's, so disappointed with the customer service. read more

garbage service, they close 1 hour early and couldn't even pick up my order, !!!!!!!!!!

Someone like the district or regional manager needs to get in here ASAP. The food never comes out right, they regularly give the wrong sizes or just all around wrong order out in the drive thru, they refuse to refund for over charging and instead tell you to pick something out of equal or less value for free. Jorge is disgustingly rude to customers and workers. This location sucks and I will not continue going here until I hear it's under new management. read more

Busy spot on Main Street. Nicely done. Food is well prepared. Decor is fresh and colorful. Seating is convenient and comfortable. Drink area and bathroom could have been cleaner, but might have been factor of how busy the place was. Playland is joined seamlessly into front of restaurant but avoidable if kids aren't your thing. Wood panels and landscape murals are calming. Wifi works. AC keeps you cool. Subway and a pizza place nearby if McDs doesn't suit you. read more

This location is in the middle of nowhere and took us quite some time to get to after we got off on the exit in the middle of our road trip. However, they have a 24 hour drive thru and they graciously let us use their bathroom even though they were closed. The strawberry lemonade was delicious and the food tasted fresh. Service was prompt. read more

I really hate when there's a sign for a food off the highway and you end up driving miles and miles out of the way. Blatant false advertising! read more

I am so done with this McDonalds. For the last 4 months whenever I go there I get to the window and then I get asked to park my car at the parking spot ahead - Which, BTW, is packed with other cars already also parked waiting for their food. It never fails. Go to this McDonalds, you get parked, no MATTER THE TIME. Any time I place an order on Doordash, you can bet that 2 out of 5 times, they screw it up some way. Maybe it's the driver.. I dont know. Tonight was the last straw. I just wanted a quick meal for my kids after a long day of work. I placed my order and I just get a bag with drinks.. NONE of the food. I could forgive this, but the fact of the matter is that when Doordash or myself tried to call them, it just rang out. I kept trying and trying and at some point you can tell they just were hanging up the call after two or three rings. HORRIBLE. Get new management, new staff and some training. It is now 9:30 PM and I am cooking a late dinner for my kids with what little I have in my house tonight, after a long day and with school in the morning. THANK YOU CLINTON, CT MCDONALDS. Please stop posting how you deserve $15 an hour minimum wage when you can NEVER do your job. read more

This was thee MOST professional McDonald's I have EVER been to in my ENTIRE life. From the minute I walked in I was greeted politely. My foreign family was able to order with ease with a bilingual cashier there. Every single person behind the counters were working efficiently and effectively. Anywhere I looked things were organized and clean. When we sat down with food, a manager checked in with us. Even when leaving, their customer service was great. read more

Went to McDonald's at 2 am and was helped by a total daddy who was the sweetest kindest best mans ever

The new renovation is terrible, only one register and some kiosks that do not take cash. I waited 20 minutes for a mcChicken to go. That was all I ordered. Not a very good place anymore. Long lines in both the drive thru and in side. read more

Drive thru was backed around the building at 330p on Sunday afternoon so I went inside. The bathroom, not cleaned since 10a as per the signin sheet, was filthy. Line inside manned by a few teenage kids was long and chaotic so I braved the drive thru. Finally made it to the menu selection are and they had a horrible selection of value items. So I picked something else and ordered coffee. Despite them offering breakfast all day, I was told they needed to make another pot of coffee and it would be an additional 10min. I'd already committed 30min of my day, so I cancelled my order and gave my business to Dunkin Donuts. read more

Why oh why does McDonalds insist on putting the employee with the thickest foreign accent on the drive Thru microphone?! Are you trying to frustrate people?! We come here for convenience, to be quick. They never understand what we are saying and we can't understand them. It takes way too long to sort out our actual order and it's always wrong. Just put in a machine so I can drive up & put what I want in. By the way, I know you have employees whose first language is English. Why wouldn't you put them in that spot?!!!! read more

This was the worst experience I've ever had after 25 minutes of waiting and watching people get served before me was annoying. Having to go to the counter just to get handed the bad right after was bothersome. Never coming back read more

Just left and honestly just passing through to Clinton Crossings so may not frequent more than occasionally however the service was outstanding. Friendly helpful and with a smile. Also hot fresh fries and sandwich. read more

What is the point of having a dollar menu? The only thing you can get for a dollar is a small ice cream cone or a parfait. Even a plain cheeseburger costs $1.49 now. You can't tell me McDonald's cheap ingredients have gotten that expensive, a double cheeseburger used to be on the dollar menu, now it's $1.89. Terrible prices I will never go to McDonald's again! read more