Idk why they advise this location as 24hrs drive thru when the employees do what they want! They open when they want ,service you when they want! And for me to write a review period says how pissed I am. It's 5:23am and this location still isn't open. It's inconvenient because now I have to starve at work. read more

this McDonald's is sanitary, which I like and the employees all seem really hard-working HOWEVER this location is SUPER CHEAP on the sauces, toppings (onions, etc.) and even fries. What you'll want to do is make sure you're not getting ripped off after you get your order then walk over to the counter and demand more sauce, fries onions, or whatever is lacking on the order. They also have a number in the front to report concerns. Hopefully they can change their way before people start filing more complaints. read more

Ordered a simple Egg biscuit. Of course came home with a chicken biscuit. Had to make my own omelet. What the heck. Get your order right guys! read more

The staff can't handle pressure when they are busy. They took an hour to even start making my order. I understand they was busy making other orders from uber eats, the drive thru, & other mobile orders, but I was a "walk in" and it felt like my order was being skipped or something. They have to learn how to organize themselves and make sure they make every order efficiently In a reasonable amount of time. Everytime I would ask for my order they would just look at my ticket and go back to work on another order. Even on a day they aren't busy, they take a little long to make my order; so just imagine how it went when they were really busy that day. I'm not saying they are bad people because they are just trying to do their jobs but they gotta step it up and improve on their efficiency and timing on the orders. read more

Why is Johnny writing a review for Mcdonalds. It must be something good! Let's continue reading... NO! It's not! More of a rant! HOLY CRAP! You ever watch those videos of those crazy people getting angry at Mcdonalds throwing things at people and flipping tables and what not. Well, this surely gave me the urge to do so and it was just a drive through! Basically waited for the speaker to speak... Said hello maybe 2-3x without any response. Thinking to myself... Did I stopped at the wrong spot!? Soon after someone comes on. I ordered a combo, large, coke. Guy goes "Is that it *Laughs*" Me with confusion... "Yes...." Then drives over. Pull up to the next window guy was chatty with a friend while I patiently wait with my card out. Watching him having so much laughs hahaha.. oh what fun. Turns around and finally opens his window. Rolls his eyes at me cause I gave him a card as if I just handed him an infected disease sample. NICE! I only gave one star to the guy who ran around getting my food which seems he was the ONLY worker that was working! Only to find out when I got home the large fries... was only a quarter of a portion... literally... the burger was smashed and majority of my coke was just ice. So.... yeah! The End! read more

The place is so dirty you find garbage everywhere when you try to order some hot cappuccino most the time yeah machine is broken when you try to order something frozen then I had ice read more

McDonald's - McDonald's Collegepoint - Coffee & Tea Near Me - College Point, New York

I like this McDonald. It is the only McDonald I've been to where I don't get a side of nasty attitude. It was busy when we came here, but the staffs were still calm and collected. My cashier even smiled; which I think she deserves credit for good customer service because this does not exist in other McDonalds. I keep seeing their quarter pounder commercial on Hulu so I was tempted and ordered a quarter pounder meal, which came out to be over $9 after tax. It was a good burger though. My siblings got the cheeseburgers from their dollar menu, and nuggets are 20 pieces for $5. Overall, this is a good McDonald. read more

Horrible. I haven't been to McDonald's in years but use to come to this location occasionally. It's like a totally different place, chaotic, service is horrible, you can't order from a human at a register - they force you to use the ordering kiosks. The fries are cold and taste like the oil is very old. I hate to leave such a poor review but this is by far the worst fast food experience I've ever had. read more

Don't even come here, all the staff just stand there talking to each other yet no one can get my order right

When I heard that McDonald's had the Pokémon collaboration for their happy meals, I was excited to get my hands on the cutest pikachu happy meal box. Apparently the toys are very popular and selling out but I was lucky enough to get some for my family. The McDonald's employees were great and put together my drive thru order quickly with crispy nuggets, fries, and everything the way I wanted. read more

McDonald's - February 2021 Pokémon collaboration - Coffee & Tea Near Me - College Point, New York

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Made a mobile order and went to pick it up - two cheeseburgers and a diet coke. They handed me just the burgers. When I asked for the drink, the girl pulls it up on the monitor and it said I mistakenly ordered a medium instead of a large. When I saw, I asked if I could get a large drink instead because it was the same price as the medium ($1 for any size drink). The girl behind the counter gave me a dirty look and said "but you ordered a medium". Fair. But I asked again if I could just change it to a large since it's the same price. She blinks at me slowly like I was dumb, makes me a medium drink anyways, and then walks off without saying a word. Then I hear her say to her co-worker "fuckin' Chinese people..." Zero stars if I could. Fire that girl. read more

I saw all the bad reviews about this Mcdonalds,that must have been before this new manager Yossi came to mange here.. This time for me it was a nice relaxed atmosphere..The cashier a very pleasant girl named Camila was friendly and helpful.. Manager Yossi did her thing and got all the orders done quickly.. I like some other MCD's and some are just the worst.. This store is far above the rest in good vibes and fast service..Kudo's.. read more

Came here a few times after shopping in Target and BJ's. Small McDonald's with limited seating. Forget trying to look for a place to sit during rush hour. Just order take-out. Dirty tables. No one cleans! Why they got such lazy staff? The service is very poor here! There are always long lines with only 2 cash registers opened. It takes forever to get a hold of my food. On top of that, they always mess up on the order. I always have to go back and confront them to exchange an item or replace a missing item. I agree with Gary L that it is extremely cramped inside! No room to even breatheee at times because everyone is waiting on THE line. read more

This is could be one of my shortest Yelp reviews ever..."I took one bite and tossed em in the trash". We saw the bright, yellow McDonald's sign. Oh what a BIG mistake friends. This is one of those McDonald's that you're better off ..to just keep going! The Hairpin turn Drive Thru here is like child's race track. The design is guaranteed to trap you for at least a 1/2 hour. I also had the fortunate to come during a torrential rainstorm The short awnings over the drive-thru windows are specifically constructed to pour lots of rain in your open window. Oh boy..Nothing was correctly prepared. I was really specific when I ordered the meat and fish to be freshly cooked. This is sooo important at McDonald's, as cold McDonald's food really sucks. The specially ordered McDonalds was inedible and disgustingly cold. The hamburger patties were old and cold, hard as a rock. The same with the fish fillet, gross, cold and oily. it was sloped with a ton of tartar. I took one bite each and tossed em in the trash. Thanks! See ya.. read more

McDonald's - Coffee & Tea Near Me - College Point, New York

Super busy. But they got my order right, and the place was pretty clean. This location is right outside a major mall/shopping area, so expect some weary masses. Noticed the patrons seemed very grumpy. Lots of people traveling with small children were also looking grumpy. I came during the height of the holiday season while on my way to work. I think they did a good job decorating and managing the costumer flow. read more

McDonald's - Holiday season - Coffee & Tea Near Me - College Point, New York

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This McDonald's is the worst place where someone can go, it really doesn't deserve a star, it deserves zero for the attention it gives to customers, they are unpleasant, rude, starting with their manager, last night I was in the Drive tru, a car was in front of me, a car a white Nissan, the person was totally misplaced, just like the employees of that place started talking at the window, I don't know if she was a worker there or what, but they started talking for more than 15 minutes and I was waiting like a stupid person without being able to leave because If I could leave, I left and I spoke to them and they told me to wait and they weren't doing anything. Then I went to pick up my order. They didn't attend to me. They were there and my order was there in the window. I had to hook for them and in the end they went. Those who were upset, I think the best thing they can do is close that store and make room for any other business because anything is better than that crap. read more

I love this McDonalds one of the workers was so nice when we ordered 2 ice cream cones it cost $5.42 but we only have $5 so the worker gave it to us still very nice worker great drinks I'm definitely coming back this worker is awesome read more

This service was horrible. The cashier repeated my order and still messed it up. After confronting her about it, she gave me bad attitude. I had to re order just to get what I wanted. She was overall extremely disrespectful and just gave me nasty attitude. Todays October 9 2023 at 3:50. read more

Gettin a lil PRE MOVIE dinner with my gal pal. Exciting and expect everything to go as smooth as butter on toast (inside reference). Was gonna go for the drive thru but the layout was wiggity wiggity Wack (only the realest Kris Kross fans will know what im saying). Trying to save a little DOUGH (money) I get a $3 combo bundle - some burger & small fries. Real proud with my decision here. FOR whatever reason it takes three people to ring this in. I pay and get my receipt and wait for MAGIC 2 HAPPEN (r). Then some other lady orders something and gets her receipt. SHE LOOKS UPSET. "MISTER" she says to McDonald, I ordered a burger off the dollar menu, why's it $4!? They mock her. THEN I LOOK AT MY RECEIPT - THEY CHARGED MEEE THREEEE FIFTY. Can y'all believe it!? I look at the menu screen - clearly says $3. So in order to back up my elderly co-orderer, I say "I DO SO declare I was also overcharged. You charged me $3.50. And it's my right per Section 889 of the law that the advertised price must be honored. Should be $3." THE cashier goes hey that ain't our fault, it says $3 but our system says $3.50. I SEZ we'll that's not my fault either! She goes okay not my problem, do you want to cancel it (with some TUDE mine you). I say I want my 50 cents back! For tis not just me one man getting 50 cents, but perhaps i can make lasting change here! Look at both myself and this woman, we are distressed! Some 4th person comes over and gives me the 50 cents. I feel Victorious, for I may have sparked some change. Then the woman goes "don't forget you also charged him TAX on that 50 cents!" Great point by her! Go Esmeralda!! I don't ask for that tax back, but I'm hoping this experience was TAXING enough for the greedy franchise owner to rethinks their life. Godspeed and onward and upward. read more

McDonald's - Menu $3 bundles - Coffee & Tea Near Me - College Point, New York

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Another disaster location. Poorly trained workers. The sneaky young man after asking him three times for DECAF coffee and said yes they have it gave me regular coffee because the decaf urn was empty and lied to me showing an espresso machine. I did not drink it went near the espresso machine and the manager came.Finally gave me a fresh DECAF. SIMILAR ADVENTURES WITH DECAF IN 3 OUT OF 5 LOCATIONS. I GET SICK WITH CAFFEINE read more

If your idea of hell is to arrive at a drive thru for no reason but convenience, and find yourself with a menu of food that is not being served, guessing at menu items and what their prices may be, then this is your new favorite spot. Menu changes to lunch at 10:30. But you can't order anything on that menu. They're serving breakfast only till 11am. But you can't see a breakfast menu. So just ask the McDonald's gods to give you something then pat some insane amount of money for it cause you don't want to annoy the workers who have no fault in it. This place is your rock bottom of fast food. read more

Get a 30 minute lunch break?! Then do NOT come here. I literally sat in the drive-thru lane way after my alarm went off to punch back in, for a simple "quick" meal. Not to mention if you make the left turn off 20th, and miss the entrance, forget it. Start practicing your 3 point turns now! The car in front of me literally ordered a bottled water. I heard people in back of me yelling "what did you order the whole menu?!" Finally I approached the speaker to order...I couldn't even understand what she said and when I asked "pardon me?" she screamed even louder into the speaker. I kinda was like whatever at that moment because I couldn't go anywhere at that point. I knew my order wouldn't be right but after paying, there was no way in hell, I would go back to complain. Waited for the bottled water guy to be served his water. (His stuff better be purified by a God or something.) Finally my turn came! I grabbed my lunch bag only 11 minutes past my lunch break time! :rolls eyes: Was this meal worth the 11 minutes I will have to work late? Heck NO! Sorry Micky Dee's...I love you and all but this loc sucks. read more

Visited McDonald's, what a great spot. Great location, great ambiance. Every single thing was great and flavorful. Staff are extremely charming and service is very fast. Just, I like McDonald's, and I know you will love it too. read more

Math and McDonald definitely shouldn't be in the same sentence. You have employees who can't count lols. How did a 13 piece cookie become a 9 piece? Clearly 9 cookie isn't 13. Don't know if I'm more upset that this person can't count or me being ripped off. Kids please go to school and don't be that person that can't count to 13 . read more

It was a terrific experience at the McDonald's. Nice, welcoming and reasonably priced. Everything I've tried up until now is wonderful. Crew is super pleasant and definitely will help you with anything. Yes, McDonald's actually care that you are pleased. read more

Hoping to grab some late night food last night driving around my old neighborhood. I ordered plain hamburgers and it came with all the fixings. I asked for condiments and bbq sauce, got neither. Then im charged for an extra drink i didnt order or get. By the time i checked it there was no point in going back. How do you recite the order back and still mess it up so horribly. read more

Horrible drive thru. Second time here after 10pm and the poor cashier is all by herself it seems. Been waiting on the drive thru line for over 15 minutes. I feel bad as there seems to be barely any staff, I know it's not their fault but it seems they really need to work on night staffing. I can't comment on anything else. read more

This place is a joke!!! Lack of customer service. Feels like I was bothering them as I placed my order. The soda machine was broken and I requested for water instead and the women behind the counter try charging me 6 dollars for a water bottle and told me just because their machine is broken I still have to pay for the water.. ha ha ha ha ha. This place needs to be shut down.. shameful. Only reason why they are still up is cause Starbucks brings the customers. read more

I've been to this McDonald's multiple times, as it's convenient for me to swing by for a quick snack. But this location is a joke. First of, the drive thru is extremely narrow and you can only enter by making a left turn. If you drive an SUV, minivan, or even a large sedan I would not even attempt to enter it. I've literally seen a person wreck their minivan attempting to make a right hand turn into the drive thru. Not to mention there is about a 1-2 foot drop after the window where you collect your food. Beware folks with low cars! Now, on to the food. The french fries: I manage to get this fresh and hot every time. However, anytime I've ordered a burger, particularly the quarter pounder, there is always an issue with it. The first time I ordered it, the meat with dry and tasteless. The second time, as if I had not learned my lesson the first time, the meat was okay but the bun was hard and crunchy. As if it was sitting on the counter for a couple days and then toasted to hide the truth. Gross. The cheese was obviously stale and probably was the bottom of the bunch - never again. Customer Service? For the most part the staff are quite nice. However, there has been an occasions where they would literally be standing behind the cash register and having a personal conversation amongst themselves - while people are waiting in line directly in front of them! How unprofessional can people really be? Overall would I recommend stopping by this particular location? No. read more

What kind of McDonald's doesn't have Mayonnaise!!!! My bf and I drove through the drive through and when we asked the lady for mayo she didn't even bother looking, she just said "we ain't got none". But the bottle of mayonnaise was behind her? The big bottles that has the pump..... also their fries are freaking stale! read more

This McDonald's hardly ever gets my orders correct. I constantly have to check my order here. The worst McDonald's drive thru is here. It's hard to get into the drive thru and difficult to get out. When they hand you your order at the drive thru the employee always closes the window so fast so if I am missing anything or have a problem with my order...I have to honk forever to get their attention here. Only reason why employee comes back is because the line is not moving. Does it hurt them to get the orders correct? Or at least make it easier to get service in the window when there is a problem. Usually this is the scene....I have to fight my way into the drive thru, have to turn a tight circle, pay in one window, drive more and get to the pickup window. She hands me the food, shuts the window pretty hard and then I look into my bag and I figure out things are missing....then I HONK HONK HONK HONK HONK HOOOOOOONK to get their attention. Of course the person behind me is honking too. I wonder if we can coordinate to make music with the honking. Just sayin'. Going to this McDonald's is stressful! read more

Actual trash. Not only is the drive thru inconvenient but the actual food at this McDonald's location seems to get worse as time progresses. Being a local in the neighborhood this happens to be my closest mcd sadly. The service at the drive thru as well as inside is SLOW af. I thought this was FAST food y'all??! The fries are always soggy and seemed undercooked, not to mention they HIGHLY lack salt. The soda machine must also be broken because any drink you get, it's always watered down. Not only that but the employees always seem to forget 2 or more items from your order so make sure you always double check. If you really want mcd your better off going to a different location honestly. read more

Rarely would I want to checkin at a national fast food restaurant and review it. But this was my second time coming here and both times I've had a horrible experience through the drive thru. Both times it literally took me fifteen minutes to receive my food, being number two in line. The service is absurdly slow and frustrating. This place does not believe in serving "fast food", maybe go inside next time. But it sounds like that's not a good option either. read more

This an update..04/15/2019 1105am. The worst McDonald's ever..they say they dont carry Hawaiian punch juice. Only orange which an extra charge or apple which is also an extra charge. The drive threw is the worst. When ever it rains you get all wet. When using the drive threw they always say the mobile coupon isn't connecting so now you cant get the deals. If you got kids that drink soda your screwed. You have to pay for the water since all juices are extra charge.. read more

This has to be the worst. First off they are rude when you order them your order is far from correct and ice cold. Fries are stale

What can one say? Confessing to dining at Mickey Deez is akin to admitting to Republican party membership in the lobby of your friendly neighborhood LGBT Center. But screw it. The fries are the shit. I am glad I'm sober, though. Back in the day, I would pillage the fuck out of a 20 piece chicken McNugget. Now that they're cheap as hell, my chubby butt would be at least 6 McNuggets thicker as a side-effect of all that chopped and formed goodness. It is all about the fries. PRO TIP: In order to avoid the booty-clenching disappointment of an order of fries that have been sitting around for a while, or a scoop that consists only of the gross little end bits instead of the looooong delicious fries (yep, spud size queen) I always ask for an order of fries with "No salt." THAT way, they have to fry up new ones, since they salt them the SECOND they hit the retaining trough. You're welcome. read more

This is the worst McD I've ever been to. The service is slow, they always get the order wrong, and the cashiers' attitude sucks. It's also also one of the smallest McD I've ever seen so the seats are few and dirty. Unfortunately for us there's not much other choice of restaurants near the 20th Ave shopping strip, otherwise they'll sure go out of business . Tip. If you have extra time, drive to the one on Linden Pl. & Whitestone Exp. Service Rd. (near Pathmark). It's bigger, faster service, and the drinks are free refill. ;-) read more

I was dying of hunger so I ordered some food here on the app for pickup and when I got to the store the doors were locked. I waited a little and eventually went around to the window and said "I ordered some food here but your doors are locked so can I please pick it up here?" All she did was stare at me and walk away. She never brought it to the window. I waited outside for a little longer and I eventually just left because they were never going to come outside and hand it to me. I was still charged for the meal yet I never got any food. read more

This is a really scammy place, the only scammy McDonald's I've ever been. Ordered two Filet-O-Fish from their very short McPick 2 menu that lists two Filet-O-Fish for $4.49 and the cashier say that don't have McPick 2 deals. I say that Filet-O-Fish is literally the first thing on the menu (McPick 2 is the first thing on the leftmost display and Filet-O-Fish is the first of three McPick 2 available) and she check the menu and say she will ring it up as 2 For $5 for me. I am not going to argue the additional $0.51 charge so let that go. Also ordered two large McCafé smoothies which I thought was $3.29 each for large but ringed up $3.89 but that might be my mistake. Getting my order and the two smoothies are only filled to 80%. I ask the woman that handed it to me is this a medium in a large cup and the manager(?) came over and tell me the machine is programmed to fill to the ICE-line on the side of the cup (short horizontal line about 1.25-inch below the brim). Alright, I guess. I see the ICE-line on the side of the cup even though my smoothies from the rest of the city are filled to just below the cap. Come home and check images of McCafé smoothies online and whether it's McDonald's official image or customers upload all show smoothies filled way above the ICE-line. WTF is this place trying to pull? I think they know they are the only fast food place in this shopping center so they can do whatever they want. read more

Just spent 30 minutes at this mcdonalds drive thru and received some old food. This place sucks. Would never visit here again. read more

McDonald's - Coffee & Tea Near Me - College Point, New York

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