This is the worst McD I've ever been to. The service is slow, they always get the order wrong, and the cashiers' attitude sucks. It's also also one of the smallest McD I've ever seen so the seats are few and dirty. Unfortunately for us there's not much other choice of restaurants near the 20th Ave shopping strip, otherwise they'll sure go out of business . Tip. If you have extra time, drive to the one on Linden Pl. & Whitestone Exp. Service Rd. (near Pathmark). It's bigger, faster service, and the drinks are free refill. ;-) read more

I really love this McDonald's. The older Asian woman working the drive thru actually speaks to you like a person. The workers have good attitudes and food is nice and fresh read more

Worst McDonalds there ever was. Ice cream machine is always "broken". Is it really broken or youre too damn lazy to clean it? My first job was at an ice cream place. Cleaning a soft serve machine is not rocket science! read more

Hands down the slowest McDonalds I have ever been to. Waited over 30 minutes for 2 cheeseburgers... wtf

This has got to be the only McDonald's that was out of various available items. Didn't have the chicken Caesar wrap, chicken caesar salad and I swear they told a kid they were out of ice cream! Simple order took 10 minutes to receive. Oh another thing, most of the lights were burned out in the store! This is all the result of a laZy owner/management, not paying attention to the store needs. I will be reporting thus location to McDonald's head quarters! read more

Got terrible, awful food poisoning after eating here on 1/24/18. Ate a late brunch with the family around 11am. It was the only thing I ate that day, because I couldn't eat anything else after this, so I know it was from here. Just glad my 3 year old kid wasn't hungry so she only ate some fries. read more

I've been to this location several times and it's the slowest McDonald's I've ever been to in my entire life. And I've been to a lot! It also seems to attract a lot of annoying people for some reason. Almost every time I go in, someone chooses to sit in a seat directly across from me or next to me where they end up staring at me from about 6 feet away while we both eat. And it's not like I'm so hot -- my avatar is a bag over the head for a reason. read more

By far the worst McDonald's. Orders are incorrect 9/10 times and the wait is always upwards of 15 minutes. Manager is clueless and rude.

Yup. Like so many others said, this McDonalds is sooo slow. I live in the area and I grudgingly keep coming here. It is a 20 minute affair to pick up your food. There is usually only one cashier. In the picture I am sending now, just 'one' cashier is handling everybody. read more

McDonald's - Coffee & Tea Near Me - College Point, New York

The worst Mcdanolds drive through I ever been through. First the rent a Indian tough guy security guard with a whistle telling people to turn here and there like a idiot, causing more traffic & confusion. Then the drive through Employees are slow and stupid. The idiot working the drive through station, had a whisper for a voice & took about 5 minutes just to get to the intercom, after that whole ordeal with this dummy here comes the next. The next dummy messed my order and didn't give me any straws with my drinks, another 7 minutes waiting for these dummies to put together fast food. They are officially Awarded "MCdummies Of The Year" read more

One of the only places to eat in the area. Since it is in a shopping strip, there is always parking. The drive thru is a pain so don't even bother. I recommend just parking and going inside to order. Besides, you can always stop by the Starbucks next door for some coffee (McDonald's coffee taste like gasoline to me). I've gotten wrong orders here before or just really slow service. That's because it is a training spot. The workers are constantly changing and they never know what they are doing (You'll never see a smile either). Good thing the managers are super fast and reliable. There is a decent amount of seating if you want to eat in and some tables outside for when the weather is nice. Also, the place is pretty clean. read more

Don't speak English very well which in turn makes it difficult to get your order right. However food was decent.

The people who work in the morning are horrible, don't understand you or try to , lady in the cash register just wanted me to hurry and leave , never coming back here , some other costume came and was ordering but before he could finished the lady said "we don't have it " so he left read more

Thirty minutes and waiting on the drive through for three iced coffees, rude, slow, and they don't care, terrible

I ordered a chicken sandwich and it was cold and dry. What bothered me the most was the service. The manager was screaming at the employees when I was ordering and it continued while I was dining in. Live close by but wont be coming back. read more

This is probably one of the slowest mcdonald's i've ever been too. They are always short staffed. People who work there have very nasty attitudes and are rude. There are also very lazy. I asked for chocolate chip cookies and the guy said they did not have any. I get to the next window and ask the girl and she says "yes we do who told you that." This just proves that these people are so lazy. This mcdonald's location has at most 5 people working at the whole place, that is probably why they are so slow. Once i was in line in the drive thru for 30 minutes. They seem to forget about the people in the drive thru and tend to care more about the people in the store. If i could give this place no stars i would. I would never recommend this place to nobody and will now be going to the one on francis lewis blvd from now on. read more

Waiting on drive thru for more than 8 minutes for food is beyond ridiculous. Service rep did apologize and blamed kitchen technical difficulties , but still ridiculous. Thought this would save me time with kids in car but apparently not. read more

Now I remember why I never come to the 20th ave McDonald's it is by far the slowest one I've ever been to. No reason why it should take 20 minutes to put my order in a freaking bag I can see the food on the damn rack. Even the drive through is slow as shit over 7 minutes for a coffee, yup not kidding the song playing was 7:34 seconds took the full song for me to get the coffee read more

If i could give negative star i would, Never ever ever make a mistake of coming to this location worse experience ever, this crew rojar is the worse ever employee and the hispanic manager ( i didn't had the chance to get her name) never again with this location. Very rude and disrespectful and he has the guts to tell me that i cant do anything to fire me and that he would call he cops on me when he mistakenly gave me wrong information and he started telling me that I'm wrong how can i be wrong when i am the customer, i ask him nicely and gave me wrong info instead of apologizing yelled back at me and the manager has the guts to tell me that i should not be loud read more

Wish I can give it no stars. I was waiting to order and this guy cuts me in line. I told him I was next and he said he's just ordering a coffee. Then he continued to make racist comments with the worker and I felt really uncomfortable and disrespected. Will never come back to this place. read more

Probably the worst, not to mention dirtiest McDonald's in Queens. Food tasted weird and the soda machine spit out water from the ice maker. The machine made everything taste flat. read more

Bad experience about the Big Mac coin with the manager. I got a Big Mac coin with app deal yesterday, but she won't give me the same deal today, she only tell me someone made mistake with her bad speaking tone. Also, I asked: do you have the Big Mac coin today? And the register said: No. What the .... read more

This may be the worst McDonalds I've been too. Unfortunately since it's the closest I've made the mistake of going there again. They constantly get orders wrong. Whether busy or not they are unorganized and look as if it's the first day on the job. Save yourself the aggravation and find somewhere else to eat. If you want McDonalds go to the one on Francis Lewis Blvd. read more

This McDonald's could use a new manager. It seems like the people working there just need a team leader. From what I saw the manager was in and out of the restaurant on his cell phone. Didn't speak to one customer, didn't say thank you when a customer opened the door for him (should have been the other way around imo), criticized the employees and could not have seemed more disengaged. Plus the ac was broken in an 85 degree day. The service was very slow but I really think it was due to lack of management. Too bad because this McDonald's is in a great location. But I probably won't ever go back. read more

I'm only giving one star bc I have to in order to leave a review but really they deserve zero stars bc there was no response from the drive thru at 11:40pm. Posted hours are until midnight. I waited about five minutes and drove to the first window where I continued to be ignored by the person sweeping and then I left. The drive thru lights were on but the drive thru screen was off and again there was zero response indicating they might be busy with the zero customers ahead of me. There was another customer behind me who appeared to still be waiting when I looped back around. So yeah i give zero stars for the zero service I received during operating hours. read more

Death zone please beware was stuck on drive through for over an hour and to get revealed that it's cash only. McDonald's is fast food not 3 hours worth for a mcchicken. read more

God awful service! Took them 15 minutes to come up with 2 McGriddles! Place was jammed packed with rude ass customers at like 10 in the morning. The seating in this McDonald's is horrible too. It's so damn cramped in here. read more

Stopped off at the drive thru at 8:10 am for my son who was hungry. Had to wait another 10 mins on line and ordered him a Steak, Egg & Cheese meal and 2 hash browns for my son and I ordered a Latte and a Bacon, Egg & Cheese biscuit. Get to the window to be told that their Latte machine was not working and if I would like a Coffee in it's place. I said no because I was charged $2.29 for the latte and coffee does not cost the same. The staff looked confused and they were rude. I heard the manager "HR" say I would have to wait. I had waited long enough already. She wouldn't even look at me. I was then handed a bag with only the sandwiches and NO hash browns. Just to be told by one of the ladies that it was in a separate bag. Everyone was blaming someone else. Still had to wait for a refund. It was now 8:35 am and I still the manager hid and I never got my refund. I would never waste my time writing a review on McDonald's BUT the service in that location is absolutely horrible!!! I've gotten half cooked food from there before and shrugged it off to a bad day for them but the way I was treated this morning is a guarantee that I will never buy from that location again!! read more

If I could give this 0 stars I would be more then happy to. This Monday , July 31 At around 11:40 I asked for a frappe and a very rude woman , went on to tell me that they didn't have any. I said okay thank you , id like to cancel my order and she replied "what an asshole" as I drove away. WHAT A DISGRACE OF A RESTAURANT .. Someone take care of this .. read more

Wow...slowest mds ever...people don't smile and act like we are bothering them to make an order. Wanted to skip line thru drive thru but took 20 mins with only 4 people in front to make an order. read more

Place is so dirty food is gross do not eat here i saw a worker drop food on the floor and picked it up and used it do not come here.

This is the worst mc Donald's i've been!! First, the cheeseburger we ordered only came with cheese, where is the meat!!??? So we have to go back on line. Then they told us that they don't have the kiddie meal toys we wanted and we should go to another mc donald, so we just took whatever they gave us. Then we found out from another kid next to us that he got the toy we wanted. I went to the counter and told them that they do have what we asked and they said, I cannot exchange the toy because it was opened. First of all, it was their fault for telling us that they do not have what we asked. So they gave us a hard time. The manager was also mean, instead of apologizing, she told us that she'll just exchange it one time and she was angry. There is another girl was also also very mean siding her manager. No surprise, when i checked here they only the worst rating!! In addition, AC is not working!!! read more

Worst drive threw ever! Difficult to navigate, orders wrong every time, nuggets old. Worse part is the cashiers are distracted and bitching about job to one another while serving you. Do yourself a favor and go to the one on Linden, the drive threw guy on the week day mornings is awesome. And the food is always better. read more