I recommend mobile app and drive thru at this location. Safe yourself the frustration and don't go inside. Food is mediocre at best for even McDonald's. Double cheeseburger, and coffee and a sausage biscuit, are my go-to's for lunch and breakfast. Service is the worst part of the location next to the shady characters that you can run into loitering inside and trashing the bathrooms. It's the closest location and serves its purpose. However, McDonald's is overpriced as it is, then for crappy tasting and assembled food and poor service makes it less than appealing. For the best experience do the app and drive thru. read more

McDonald's - Fast Food Near Me - Columbus, Ohio

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I've visited this locations a couple of times over the summer and it's been a disappointment each time. I know fast food isn't the most nutritious or delicious food options, but the food here is just not good. Every burger I've gotten tasted old and the bun was stale. The McChicken patties are also dry. It's like their kitchen is working with leftover ingredients from other locations or something. read more

A 12 minute drive thru wait for one old dried out Egg and Cheese Biscuit and a small cup of coffee with cream makes this place earn every star I gave them. read more

east main McDonald's. My experience here has been awful. We were denied service behind the the lobby closing. Thats fine however I watched a guy knock on the window of the drive through and walked in behind the counter rand up his Owen food and paid nothing and walked out with his food. I definitely know that this is a breach of policy. Go the extra mile up the street to south high. read more

Ugh, they gave me a medium macchiato when I ordered a large one. :( it's 6am, I need the extra caffeine!!!!!

Just came in asked for a coke no ice, they messed it up and were force to get me a new drink and then gave me a Diet Coke. I'm slightly allergic to diet cokes, my mother is deathly. This happens again in sueing this branch of the McDonalds. This lvl of stupidity is why people are questioning Americans iq. Or if it was malicious. That a whole crime. Don't trust this place will deadass attempt to kill you over their mistakes read more

McDonald's - A Diet Coke with the diet not punched in correctly. - Fast Food Near Me - Columbus, Ohio

For starters, not a fan of McDonald's in general. But I have a kid and sometimes she wants it, and they are convenient, as today. Bit of a line at the drive-through, but it moved fast enough. Friendly and helpful- I asked if I could get a McDouble combo, and they said no but recommended a 2-cheeseburger combo for under $5. Cool. Baby K got a Happy Meal, of course, and a limited-season strawberry shortcake McFlurry. People at the pay and pickup windows were friendly. She loved the McFlurry, though she said it was "pure sugar and Mama will be mad that I have so much energy." And she loved the Happy Meal, as always. My Coke was good; theirs is a bit different, and better. The meal... was barely good enough to call mediocre. The fries were undercooked and unsalted. The one thing I like at McDonald's is their fries, and these were probably the worst I've had at one. Mushy, not crispy, not salty. Maybe because they were a little busy? I only had a few, and pitched the rest. The cheeseburgers were ridiculously small, and unappetizing. I did eat them, but it was purely for sustenance. Thin flavorless patties, cardboardy buns, a thin layer of ketchup and mayo, one limp pickle on each. I should have stuck with a chicken sandwich or a bigger burger, but I wasn't super hungry and I was trying to grab something quickly. This location is handy downtown, but reading the reviews and having had a sub-par experience, I know why I haven't been to this location before. read more

Their food is so good not bit problem their honest hard workers their staff friendly and helpful I've been there before they deserve their respect fries are always good their great for community read more

one star because my kids and me went there and we asked for two single patties and got two patties on each not complaining about the extra meat but my kids were no going to finish that read more

We ordered a simple order which consisted of a large and medium fry, a cheeseburger, and a 10 piece. Instead we got a 10 piece and a large fry. So obviously we went back around to ask for the rest with the receipt and there was a obvious confusion between us and the worker as to what we didn't get, eventually it was solved (ish) and we pulled around to a man standing outside at a window because the doors were locked? So we waited and the car behind us rudely pulled in front of us cutting us in line, finally we got to the order window to more confusion where we went back and forth trying to solve the problem and the employee still seemed very confused and in the end we finally got food and ended up getting another large fry, a cheeseburger and another 10 piece! Overall confusing experience, would not recommend. read more

This location is HORRIBLE. I was in line to order with only one vehicle in front of me, it took them 10 minutes to take their order, then I had to wait another 5 minutes and ask twice if anyone was there before they took my order. The lady taking my order never asked for my code, never said thank you, never gave me a total. just said pull up. I then sat in line for another 15 minutes behind the 1 vehicle in front of me waiting for them to get a drink, yes a drink thats all that was handed to them. Once I got my food, drove back to work, I was late coming back for lunch. This is completely unacceptable. It is only the lunch crew that is bad. The morning service is the best. but they are even lucky to get 1 star. I usually do not go to this location around lunch because I have had this experience before. But today I needed something close and quick. Guess I picked the wrong place. I wont make this mistake again, never will go there after breakfast anymore. read more

Perfectly fine McDonalds. Kiosks speed ordering and I was able to pop in and out in less than 5 minutes for two ice cold sodas at a good price. The staff are working hard!!! The pace here is a bit bonkers, really crowded both in the restaurant and the line of cars in the drive-thru. Staff kept up! Nice work. read more

If I could rate TS a 0 I WOULD! It is obvious management does not train their employees well enough... Service is absolutely horrible, to the FCKN point it will RUIN your day. Bad food, they always forget your SHT and I am starting to thing TS is on purpose. Just don't go. Ever. read more

Worst McDonald's I've ever been to. Couldn't understand worker at drive thru. Food pickup worker forgot part of our order-when we came back he accused us of trying to get free food and was adamant he put the food in our bag. Became rude and argumentative. Refused to give refund or the food we ordered. We had to sit for over 20 minutes trying to explain we either wanted refund or our food. Once he gave us our food told us to get out. read more

The food was great, it was a 15 minute wait, but that's only because it was packed, the food was served hot.

Not at all what you expect a well known company to be operator extremely slow and unorganized poor communication from customer service members, I would not suggest this location to anyone that I like!!! If you are wanting McDonald's do not go to this location drive the extra five minutes read more

McDonald's - Me waiting 20mins for fires and a drink - Fast Food Near Me - Columbus, Ohio

Very good food with delicious chicken nuggets but the burger could disappear it was so small, I also got some for my brother but he said it was disgusting so I fed it to my cat. The service was AGHHAA so good I blinked and the food came. VEry good food recommend read more

Leaving this review out of moral obligation... I just got home with a takeout bag and a COCKROACH crawled out of it. Obviously won't be going there or maybe any McDonald's ever again. read more

I'm not a big fan of fast food. I don't do drive throughs often and I try and stick to healthier food options. However, sometimes you just gotta bite the bullet. This McDonalds happened to be at the right place at the right time. I was hungry, in a hurry, and the only other option nearby was Tim Horton's across the street. Too bad it was raining, and I didn't want to get out of the car. I pulled up to order my food and was greeted right away by the attendant. It was a little hard to hear, maybe the speaker volume could be turned up, but within a minute I was pulling up to the first window, eager to pay for my breakfast. By the way, I ordered a hash brown and an egg and cheese sandwich. The gentlemen that took my money was friendly and fast. On to the second window... I hardly had time to push the break and the window was open and another gentleman was handing me my food. I pulled around and parked in a parking spot to scarf everything down. There were plenty of spaces available, it was clean, and I wasn't the only one sitting in a car eating my meal. My food was piping hot and was exactly what I ordered. Fast, cheap, and friendly. Honestly, I was surprised by this experience considering the other reviews, but glad I gave it a chance when I was borderline hangry. It did the trick. read more

You guys are lucky my patience didn't run out because I waited 20 minutes for meals only to find out that some of it was missing. Before giving it to the consumer, check the packaging. less trouble! read more

NOT opened as advertised. No service three mornings this week. Located around the corner from a hospital...a line of cars each morning, with everyone having to figure out that although there is staff visible, they will not respond to the drive-through (and restaurant doors are locked). I won't waste morning time with them again. read more

Places supposed to be in 24 seven Hispanic worker inside the very aggressive with me while I was trying to resolve the DoorDash, I heard yelling through the intercom mind you nothing about the store said closed even the screen still had the light on read more

Love the fries but the nuggets are bad it tastes like plastic sometimes the burgers they have is good the sauces I like from here is sweet n sour bbq ranch and ketchup those sauces are very good read more

Hella homeless people and the front desk red hair lady was very rude. They barely put sauce on the burger and they charge a extra 35¢ for sauce packs. Tables were dirty and read more

I called the number on the receipt the day I received the horrible service during breakfast hours and never received any call back from anyone. I am now going to mention the employee was Erica, I wanted to keep this information between me and the management but it is very clear they don't care and would not reach out when their employees provide terrible service is being given to their customers Erica was a horrible example of what Mc Donald's is trying to portray. read more

This is the 2nd bad experience I have had at this McDonald's and it appear to happen when I go inside. So I walk into the McDonalds and the young lady is literally texting on her phone and does not see me come up. After about 20 seconds of standing right in front of the young lady, she looks up and acknowledges me. With an attitude the young lady says, "Can I help you?" So I asked the young lady politely, "May I please purchase 5, $5 gift cards?" Cashier: "Huh?" Me: "May I have 5, $5 gift cards please?" Cashier: "$5?" Me: "Yes, 5 of them." She opens a drawer to the left and there are no gift cards. She searches the counter. There are no gift cards. I know she was thinking out loud, but she looked at me and said, "where are all of our gift cards?" I said nothing as any response from me could have made this situation one I see on Facebook with confrontation with fast food employees and customers. She politely says, "let me go check the back." This was the first time she was polite to me in the interaction so far. She comes back and says, "we are out of gift cards." I said thank you and turn around and left. Reason I am writing this review is because I honestly felt like an inconvenience to this young lady the whole time. This is the most appropriate way for me to vent. I work near this McDonald's and I will not be returning any longer. Thank you for allowing me to vent. Happy Holidays! read more

Emma is awesome!!! Recently this location has really improved and we have NEVER had a wrong order!

Threatened to have me beaten up! Visited this location today around 8:30 pm. In the drive thru, I ordered a "Small Hot Chocolate and a Large Cafe Mocha." Initially, the lady rang in a Mocha Frappe and then changed it to a Cafe Mocha. I got to window #1 and paid. As I pulled up to window #2, the young man was busy on his phone. It took him a second to realize I was there and, without looking up from his phone, he handed me a bag of food. I explained that wasn't my order, that I'd ordered a hot chocolate and a Cafe Mocha. He finally looked up from his phone and handed me a Frappe and a Hot Chocolate. I explained that I'd ordered a Cafe Mocha, not a Frappe, and he looked at the screen and said, "That's what it says here," and went back to his phone. I drove round to the parking lot, and went in, hoping to speak to someone who could correct the mistake (it was cold, and I'd ordered a hot drink on purpose - otherwise I'd have just driven off). There wasn't a cashier when I walked in, but a minute or so later, someone came out from the back...the SAME guy that had been in the drive thru. He walked past me, face in his phone, and eventually saw me. I explained again that I'd ordered a Cafe Mocha, not a Frappe. He started to use the register to ring up a new drink, obviously not knowing how to use it. He kept trying to ring up an iced Mocha. Eventually, he went to the back, came back, and told me that someone was making me a new drink. And that's when the "fun" began. I was getting rather frustrated, as he was on his phone again. I said, "Maybe if you weren't on your phone all the time, there would be fewer issues." Him: "I didn't take your order." Me: "No, but you shouldn't be on your phone all the time." (I mean...he did try to give me someone's food when all I ordered was drinks - because he was on the phone). Him: "I don't care." Me: "With that attitude, you won't be here long." Him: "I'll get my uncle from the back to beat you up." Me: "I want to speak to your manager." He walked away. I saw a lady in the back and asked her to speak to a manager. Eventually, someone (possibly a manager) appeared with my new drink and asked what was wrong. I explained what had happened. The manager said: "I'm sorry about that," and I responded with "He won't be here long" and walked out. I'm not sure which annoyed me the most. That the kid was on his phone all the time, that he threatened to have me beaten up, or that he didn't have the balls to threaten to beat me up myself. Either way, this is NOT acceptable, and if this young man continues to work here, and the management continue to allow this kind of attitude in their staff, they are going to have major legal issues. read more

absolutely worst mcdonalds I've ever been to. I waited for 25 minutes to pull up to the order kiosk. I am currently sitting at the order kiosk and i've been waiting for now 10 minutes for them to say something back to me. neither line is moving. will update when I get the food.update. forgot some of my food, you would think with all the time it took, they'd get everything right. read more

McDonald's - me fuckin waiting. - Fast Food Near Me - Columbus, Ohio

Went to this store after I bought my Mcchicken I ask for a sauce it was a fuxking lady over there who didn't wanna give a sauce of sweet & sour she said that I had to buy that too this my first time hearing that if you buy something for McDonald's u gotta buy the sauce too I'm never coming here again and whenever u buy a large smoothie they always gonna give it to you without filling up always it's a fucking large y'all charge for it and then cashiers are fuxking dumb. This why I hate McDonald's they just hired whoever they want they don't care about the customer, y'all gotta do y'all fuxking job take care of the customer read more

If I could give this location zero stars, then I would. This location claims to be 24 hours, but in fact it is not. Anything after 2am, whether it is the drive thru, DoorDash, or Uber is incorrect. The staff are all rude and never accept credit cards after midnight. Hands down the WORST MCDONALDS LOCATION IN COLUMBUS. read more

25 minute wait in "reserved drive thru" waiting area after ordering. They completely forgot I was still there. Went inside & then the guy that I had handed my $ to 20 minutes earlier refuted that I had ever been through the drive thru.... thi place is a JOKE! Do NOT GO HERE UNLESS YOUR ONLY OTHER FOOD OPTION IS A PAWN SHOP! read more

this is the best mcdonald's in central columbus. this staff is phenomenal. this is the kind of mcdonald's where the shake machine would work (i don't really order them but trust) read more

First the good: Big Mac and chicken nuggets always good. Now the bad: Staff is rude. They are short and unfriendly. The girl on the speaker wasn't loud enough for me to hear and when I asked her to repeat herself she sighed and didn't respond to me there after. Also the last 4 times I've been there, I sh*t you not, the last 4 times their ice cream machine was "down". I can see that this is a problem other reviewers have had. Can't wait until your jobs are replaced by vending machines. Lol P.S. Get new management! Update: just found out that the ice cream issues is most likely because the machine maker TAYLOR Has a monopoly on providing McDonald's this machine and has no incentive to fix it. Employees still trash. Glad to see more AI ordering options. read more

Consistently the worst McDonald's experience of my 44 years on planet earth. This place is continuously slow, and once you get your food, it's not even good. Find somewhere else to eat, but not this place. McDonald's should be embarrassed at how this franchisee runs this location. read more

It's McDonald's guys...they do their best and do a good job every time I've gone no matter the volume of fat people spewing out unreasonable orders...they deserve some recognition for busting their buns. The cashiers are always nice and their nails are poppin off. read more

This place is busin I Love this I love this place it's so good Loki Boy busin no cap no cap I got it so often I love their breakfast Burgers They are so good DRIVE THROUGH read more

This is the most disrespectful, unorganized, unprofessional, staff I have ever seen in my life I hate coming to the place my husband all pick this one I go all the was to alum creek just to avoid this place don't go there period read more

Woooooow how can you forget my drink after I just told you to your face five seconds before you hand me my food. I asked for a Sprite and you hand me my food with no drink. So I get that when I came to your establishment your system was down and you told me to pull around so other people can know that there's systems town and then after waiting 30 minutes in line when I finally Put my order in I pull up to the window and the first thing I'm greeted with his employees talking about how some bitch has her feeling some type of way and cussing up a storm while my kids are in the car I automatically don't feel right. Then she hands me two bags of food with no drinks when I clearly ordered the combos read more

NEVER again will I order from here I ordered food two fucking hours ago and it didn't get here until 3 hours later and on top of all of that they have the nerve not to answer the damn phone read more