SAVE YOUR TIME,And if anything don't get a Big Mac Just look at that big mac,just save your time and go to somewhere else,It's not worth your time at all.And they are so Slow and Don't even say.Welcome to McDonald's.But when I mean slow I mean slow. read more

McDonald's - Like look at that Big Mac - Fast Food Near Me - Columbus, Ohio

If you love McDonald's and love ordering food but NOT getting what you ordered and not getting a receipt to prove what you ordered this is the McDonald's for you my friend!!! My recent Big Mac meal came with a quarter pounder with no pickle and mayonnaise. Good thing my over cooked fries were in the bag!! The good news is my drink was Correct! I have to admit I know this location is awful but it's close to work. read more

McDonald's - Fast Food Near Me - Columbus, Ohio

I'm only putting one star on here because of a couple of good employees and I have to in order to make a review. I have been going to this McDonalds in Columbus OH for quite awhile along with the one on the west side hilltop and the one in north Hilliard. I get the same thing every time, but on this night I was line jumped by not one but two vehicles because of there brilliant double lane ordering system and then when I did order my food I was charged for Mac sauce and onions that I wanted on my double QP. I have never been charged for these items at McDonald's but tonight I was. I asked to speak with the manager who allowed his staff to stand behind him and make gestures and allowed his staff to yell things from inside the store towards me, I ignored them and concentrated on explaining my complaint to this person who after a minute of explaining my complaint had a smirk on his face. I will not go back to any McDonalds until this is resolved. I will be in touch with corporate tomorrow morning to complain. Don't go to this McDonalds. As a matter of fact, don't go to the Donatos or the Wendy's they are all horribly run stores in the downtown area. read more

My college primarily goes to this McDonalds because it's the closest, however that's quickly going to change. I've wasted so much time and money ordering from here just to have none of my order correct and only get half of it. Everyone whose on campus has agreed to stop going to this store completely and will spread the news to others. This is disgraceful and I'm completely disgusted with how many times my orders have gone wrong read more

Giving this place a 1 star is a generous! Worst McDonalds ever! I live around the corner and have given them so many chances and never once have I had a good experience! They can't even get black coffee Update: I swear they don't even have an ice cream machine here!!! Never "working"!! I officially swear this place off now!!! read more

This McDonald's always tells me it's "cash only" at convenient times for them. No longer have chocolate milkshakes bc they replaced with shamrock? Last time I was there the fries were cold, burger looked like it had been thrown on the ground before putting on the smashed bun. People here are rude as well- they either don't speak to you or they look at you like you're stupid. This place needs new management and a massive turnover with people who actually want to work. read more

This location is honestly always super slow. Whether it's early morning (understandable, lots of people coming in) or very late at night. Don't stop here if you're on your way to work, because you will be late. Lots of people ditch their orders and leave the drive-thru line because the wait is so long. Do I think that it's the employees' faults? Nah. The morning staff is typically quite friendly (as friendly as you'd be working at McDonald's, I mean, I get it). The night staff are usually a bit rude (but, again, they're working at a 24hr McDonald's. I get it.) The one thing that does bother me is that-- typically during the night shift when it's not busy at all-- when you order, you usually have to voice your order without any breaks. Or else they'll usually just respond with "okay that'll be $___ second window please" after your first item even if you aren't done with your order. The food is as fine as you're gonna get from McDonald's. ‍ it's McDonald's food. Tastes the same everywhere. This location is overall pretty poor, though. I don't blame the employees, it's just a lame, slow McDonald's. read more

I was just yelled at at the drive through by the lady taking my card, no hi no bye, messed up the transaction as well. When I called in order to talk to the manager about it, the manager answered with "McDonald's?!" No hi, no name. And as soon as I explained my issue... yup she screamed at me and hung up. I am not going to get treated like this by some ghetto acting unprofessional human. Just filed a complaint with the corporate and I advise anyone who gets disrespected by them to do the same. read more

McDonald's - It takes a genius to figure out what the layer between top and middle bun is for. Making a Big Mac can be so complicated - Fast Food Near Me - Columbus, Ohio

This location is always out of product. They should just shut this location down. Tonight they are out of ice cream and out of Salad items. Don't understand why the franchise keep the location open with as many of complaints as it has. read more

If I could give this location negative stars I would. Multiple items missing, on top of everything being cold. I love McDonald's don't get me wrong and I never have problems but this place is lousy as hell. Would never recommend, find another McDonald's because this one is NOT it. read more

In town for the weekend, saw this was the one place open 24 hours. Because we had no car we walked a mile to this McDonald's to be yelled and told we must go through the drive through. We get an Uber and do so, and as we pull up to window are told they are only doing drinks. And cash only. Oh but they also have breakfast...? So we begin to order and she tells us she can finish our order at the second window. After waiting ten minutes at the window, we left. Can't believe that lady was the manager! read more

This is the worst McDonald's of all time. Though it's not a popular thing to say out loud, I kind of love McDonald's normally. I'm not a hater. Usually I get a consistent product, friendly service, and quick convenience. It's not a road trip or a hangover without an egg McMuffin, amirite? If I'm at a McDonald's (which I do try to limit), it's because I'm in a hurry or I have a VERY SPECIFIC craving. You will not get ANY of these benefits from this McDonald's. I will say they're consistent though... CONSISTENTLY TERRIBLE! The food items come out poorly most of the time, which is shocking because of how much I'm sure Corporate tries to regulate consistency of the product (and most locations, all things considered, do a great job of this). Cold McMuffins, soggy fries, that kind of thing. Staff is not friendly, and really can't be bothered with you. There's no hurry to fill your order or get caught up with a long line. They shuffle along as though stuck in molasses. I feel like I must be experiencing time on a completely different plane. There's been visits where it's pretty apparent the employee is high while at work. Every time I go, I swear to never come back to this location. But then some circumstances lead me back (this is the most convenient location to my house), and I think "well, just this one last chance." This is my official notice to my future self to AVOID this McDo forever. Those things that typically lead me to the golden arches -- the occasional guilty treat with fast, friendly service? Can't be found here, so stop looking. Everything that's bad about McDonald's, with NONE of the redeeming qualities. My last (and final!) visit was pretty typical for this location. It took 5 minutes before someone was even at the counter to order, and then at least 15 minutes to get our food. If I hadn't been so hungry I felt like dying, I wouldn't have stopped in the first place -- but it made those shortcomings all the more intense for me. Blech. With such systemic failings, there must be an issue at the management level. read more

This is quite possibly the WORST McDonald's in Columbus. You cannot go through the drivethru in under 15 minutes (believe me, I've tried numerous times), and often, your order is wrong even after the incredibly long wait. Inside, it's a little better, at least as far as the wait goes, but not much. Go to Donatos across the street - you'll eat sooner. read more

I strolled up to this McDonalds and wanted to order a Big Mac. It had been some time since I had one and wanted to know what was on it. I asked the drive through speaker and he was unsure (ya, know. Cause no one gets Big Macs, amirite?) So I just said "no cheese, no pickle, and no mayo." He replied, "It doesn't come with mayo." I knew that it did, but whatever. After waiting for 15 minutes to actually get the food (cause 1:45 in the morning is their busy time apparently) he hands me a Big Mac, and I find it has mayo on it when I get home. Look, I know that employee doesn't give a shit. I know he doesn't give a shit because McDonald's doesn't pay their employees enough to give a shit because the corporate bosses have to have a tenth yacht instead of having competent people get a simple order of a popular product right. But whatever. Thanks anyway. read more

Food was cold after waiting forever and I actually went inside.. I complained about food and was told to come back if I want refund.. what a huge inconvenience when if it was made right the initial time I wouldn't have this issue. The staff was a bit rude about it and the manager didn't even come see what the issue was. I contacted corporate but what will they really do?? Not like they'll compensate you for having to go back and forth.. very unhappy with their service. Next time I rather travel the extra distance for better service... not to mention the phone number on the receipt isn't even valid. read more

I rolled in on a beautiful Friday right smack in the middle of lunch rush. Those guys HUSTLE, let me tell ya! Long drive-through line but super-quick getting through - big smiles from everyone and the food was HOT HOT HOT and perfect. Great job! I'll be back !!! read more

Efficient, Organized, fast and friendly at 5am! I only saw one woman working but she was on point. The pop machine was messed so I got seltzer water not sprite. Dollar menu items were fresh. Reeesult! read more

Passing through Columbus, I look for sustenance. Something to get me through the 3 hours left in my layover and then the two hour bus trip back to Cincinnati. I check out Yelp to find a decent spot to get said sustenance. McDonald's?? In downtown Columbus?? And not inside another, larger office building (lord knows there are many of those around)??? I'm sold. So, I walk a few blocks east. Find the McDonald's on the southeast corner of Main and Grant. Okay, cool. Find my way in (not a hard feat once I figure out the setup of the doors), discover they have McGriddles. Mmmmmmm...McGriddles. Again, I'm sold. I order the meal, sit down, and dig in. The familiar taste hits my tongue, sweet and soft, yet cheesy and a little bit tough. This is good. I finish downing my meal, and head for the door. My mission is accomplished, and I'll make it through my next five hours on the road before I need to stop again. read more

This McDonalds is horrible. Literally forever I. The drive thru took forever!!!! I'm giving one star because I had to for it to let me compete this review. Freaking rediculous! read more

I know, I know. Why would I expect a great experience at the McDonald's drive through, right? First of all - have you ever watched "The Founder" with Michael Keaton? Watch it today and then visit this Micky D's location and you will find the microcosm of societal and evolutionary decay. Total digression of what McDonald's used to stand for. Total lack of respect or dignity for the customer. The drive through line took 30 minutes and made me late for work. To add insult to injury as I got up to the drive thru, I asked if I could add a small cup of coffee to my order and even though I had already paid, I had a dollar in my hand ready to pay for a quick pour. The idiot at the drive thru just said "no". I was stunned. "What?! No? Is this a fucking joke?" "No, sir, you already paid, you need to pull around again and wait in line." "Are you...???" I just pulled away in disgust. Needless to say I pulled around, parked and headed inside to get my cup of coffee. I told the person at the cash register about what had happened and she just looked at me and said "that'll be one dollar, sir." "Wow." I said. I left in a horrible mood. I got to work and realized they gave me a dry ass nasty biscuit (I asked for a McMuffin) with cold sausage and NO CHEESE. The only reason I will be back to this location will be to throw pennies at the drive thru employees, make a mess of the dining room and destroy the bathroom. F*** this place. read more

Waited 20 minutes. I used the kiosk inside and they were supposed to bring to the table. They didn't. I only got it after I went to the counter. Second time this occurred. You would actually save time by driving to another McDonald's. It was clean. It is a good choice if you have to burn an hour and you don't mind cold burgers ...ok... I need to amend my review. I wrote it before using the restroom. The review should read..."It is not clean. It is a good choice if you have an hour to burn, you don't mind cold burgers and enjoy standing in a puddle of urine while using the urinal." read more

Waited 20min to GET to the drive through window. Terrible service, how late long does it take to make a $1 hburger

Well... I am here at 6:00 am and the posted hours say dining room hours start at 6:00 am and they refuse to let me and several other customers in saying the doors don't open until 6:30 am. So they need to change something because that is wrong. read more

We ordered three sausage and egg combo meals and waited forever for it and when it is finally done they forget to put the third sandwich and also forgot to put the hash browns in the bag worst Ronald McDonald experience ever. read more

Easily the worst McDonald's you'll ever visit. There can be no cars in the drive thru and 20 workers working and you'll get your food cold, wrong, etc. the one lady at the drive thru at night is obviously on heroin or something and is constantly nodding off. read more

If I could give this location no stars I would. They lie in the drive through and give different answers on the phone. They then proceed to turn off their phones. They say they don't close, but are only serving drinks. This location should honestly fire the hostile employees and just go 100% kiosk because the employees at this location don't deserve the minimum wage they're receiving. I worked at a Mcdonalds for years and put up with all kinds of garbage, but I still did my job. This place isn't worth any business. read more

Zero stars. Negative stars. I had to place my order 3x at the drive thru - at 10 PM at night - no line! - and then my cheeseburger is completely raw - red meat - in the middle. This is the WORST McDonalds in Columbus. It should be closed. read more

This place sucks ass. If you want the worlds worst service, go here. Waited 30 minutes in the drive through because I already paid. Took so long. By the time we got to the window they said they were "waiting on fries" HOW read more

I saw from the reviews that this place had Terrible customer service but I'm traveling and needed something quick before Work. Me and the person taking orders had a language barrier which is fine as long as we are both patient. She was not patient. Really, down right rude. Rolled her eyes at the window because the order was wrong. Spoke to me like a child. After all of the back and forth, my order was still not correct. With all these bad reviews, management needs to make changes. read more

Everything people are saying here is true. Especially that they are SLOW. Additionally, they're supposed to be 24 hours but twice now I've gone there and been told they are only serving drinks or are closed for cleaning. So what the hell is really going on with their hours? Are employees just lying to people? It's hilarious they just remodeled this place. Obviously it hasn't helped them run better. read more

Horrible service, tell you after you place order and take money. They cannot make it due to time. Then you cannot cancel and try to give something else. With an attitude. Work across street, but will go further from now on. Not worth the stress. Super slow also, you could go to Rally's down on Pardons and get your order and be back before they even get you through the drive-thru. read more

Tbh don't waste your time. Their food is trash, they make tea from mop buckets, they don't wash the utensils. it's utterly disgusting i won't recommend. read more

This McDonald's is the most convenient for where I live, at certain times. Mostly evenings. Every time I come here, there is an issue. From being out of something, something not working, or items missing from my order. Employees need a long lesson on customer service. This is ridiculous and unacceptable, even for McDonald's. read more

This was by far the WORST experience I have ever had with fast food. Granted, I know it is in the nature of the beast. I never get fast food because 1) it is unhealthy and b) I get service like this... I am not a tough critic nor a complainer, but this was unacceptable. I do not know where to begin and I do not want to waste much more time than this. Did not get half my meal, made to feel bad about it by employees... WHAT!?!?! Needless to say, I was not happy. NEVER EAT THIS CRAP! And if you must do not go here!! read more

If I could give zero I would. I waited 30 minutes for my food. I thought McDonald's was supposed to be fast food.

Worst experience at a McDonalds in some time. Messed up a simple order of two sweet teas. Gave me unsweetened teas instead. Then getting it fixed took almost half an hour of waiting in the slowest drive-thru line ever (the dining room was closed). Go ANYWHERE else. read more

Ok I know this is McDonalds and I really shouldn't expect anything more than a hot meal. So you know this place sucks royal butt when you cant even get that. Stopped here for a quick meal before my late afternoon class and ended up waiting for almost 20 minutes in the drive thru behind.....4 other vehicles. When it was finally my turn to get my food I was rather surprised to find that it was barely luke warm. Nothing taste better than cold crap in a bun. read more

This McDonalds lacks a lot. I sometimes have to hit this place up in the early mornings on my way to my second job. Its always crowded, but they do move the drive thru line good enough. My biggest complaint with this location is the lack of customer service. The girl taking the orders and money usually is nice enough, but 9 times out of 10, the women passing out the food are rude! I don't expect a lot of customer service from drive thru attendants, but they don't even offer a simple greeting such as, "Good morning." What really pisses me off is when I say "Thank you," and I receive no response! They're the ones getting paid to be courteous. read more

It just sucks. Waited 30 minutes for one drink. It just isn't any good. I would never come back to this McDonald's. Never again

conveniently located walking distance from my apt, this is a great place to stop and get coffee before attending class at Franklin. They are usually verrrryyyyyy slow though.. so don't go if you are in a hurry. read more