There is a dirt lot next to the McDonalds that is good for RV parking. Breakfast is served until 11:00 am, not 10:30am. Egg McMuffin was good. read more

This place is terrible, nobody knows how to clean tables and they are taking forever to get food. They are also arguing and throwing punches at each other! Absolutely terrible customer service, do not come here!!! read more

Stopped here on my way to a swim meet, and was extremely disappointed with the service provided. First of all one of their kiosk did not work and I was not made aware. Second of all my friends did not receive their drinks with their order and had to wait until the cashier was able to give them their drinks. Last but not least the chicken nuggets me and my friend received were hard and disgusting. The place was dirty and they did not care for customer service. Overall I was extremely disappointed with my service and would not stop here again. read more

These people who serve the food will mess it up or make it gross someway I just went there and asked for a burger with ketchup only and all they did was give me two pickles like how hard is it to put only ketchup on a burger and another thing is that the fries are always stale and hard not even warm or anything and I am tired of it. read more

I wish I could give this a better rating but I can't lie. The food for this McDonald's is stale, cold, or just flat out gross. I went there a while ago, got a double quarter pounder with ketchup only, they gave me a double quarter pounder with a pound of dehydrated onions it gave me a good laugh but I don't enjoy onions at all. Their drinks are mostly always flat which is why sweet tea is better in my opinion the service is extremely good people are nice and friendly until you get to the second window it's very disturbing to see people smoke in the kitchen. The lines are long at times it's mostly in the afternoon because of the lunch rush and I don't blame them for getting the order wrong but adding stuff that shouldn't be like a pound of dehydrated onions is ridiculous. Whenever I eat here though it's like they just gave me a handful of laxatives but it doesn't stop me. I don't care if you go this is just my opinion read more

Stinks to high heavens inside and hotter than it should be like the ac is broken. And honestly as hard as it is mess it up they really just can't get the food right I mean soggy under cooked fry it's almost like the fryer temp is too low. Not sure if all of this is an ownership issue just trying to save money on the electric bill or what only thing good I can say is that the ladies working inside were really friendly read more

McDonald's in Douglas is horrible, they have done nothing but mess my life up, DO NOT COME HERE. I worked here and it is very corrupt they have us pull fries 30 seconds early the meat only gets checked every 8 hours and it is always messy. They are so many flies that get in and the employees are rude and unfriendly. Tried kicking me out for just being there. Then they put out the grandma shake and that's the whole reason they fired me was because my Grandma died and I couldn't come in because I couldn't sleep that well and slept in because of that. Mary is the worst she tried to get schools in trouble for the messes instead of getting someone to clean them up she asked me to take pictures of it and send it to her also she gave me multiple ptsd attacks because she would constantly say my full name like my step mom would before she would hurt me. read more

Rudest employee ever. Threatened me physically and said was going to call police. After receiving order - he used more verbage as an insult. Paid for order, I was asked to pull forward. Jokingly to attendent, I said no but then pulled forward behind truck in front of me. Then angry man came out, and immediately harassed me, and threatened me. Wanted me to pull around building although there was the truck in front of me. Asked for refund because nobody as a customer should be threatened. Another employe came out and also (nicer) asked me to move but by then I was just waiting for refund - other vehicle pulled forward so I was able to pull up further. Angry man refused to identify himself as either manager or owner, and threw bag of food at me - and threatened again. My company works in area a lot. I will be sharing with everyone. Whatever happened to service with a smile? Locally this McDonalds has a bad reputation. read more

Came inside to order at 1230, lunch time. Got a standard quarter pounder meal. Fries were cooked 20 minutes ago and pulled early, not cooked enough, not warm enough. Bummer, because you know how good their fries can be. Sandwich was not warm and I even ordered it special, thinking they would make a fresh one. Again, what a bummer because had it been hot and fresh it would have been great. Keeping things consistent I see they are Still the worst McDonald's in the state of not the country. Thought I'd give them a chance but I do t know why I bother. read more

I don't know why McDonald's is open, they don't serve you well. The other day I went, I was smoked and inside the manager, the food is cold and dry, the meat is dirty inside too.. read more

Went in for the first time in years about 7:30 PM. Just wanted an ice cream cone. Person said"we aren't taking any more orders ", I replied, just want ice cream. She turned and left, ignoring me. Place was a total cluster. Dirty, completely unorganized. Drive up had at least 15 cars backed up. Don't bother going there. read more

If you think turtles are slow then wait till you order from the Douglas McDonald's. I can practically go show for all the ingredients, make the food, eat it, and then watch Harry Potter 1 before these incompetent animals get your drink out. My favorite is when they ask you to pull forward with no one else in line and you only ordered #1 combo. Burn this place down read more

WORST PLACE EVER. Rudest staff I have ever came in contact with. The toothless wonder working there yelled at us telling us saying the lobby is closed however the doors were wide open. Hands down the worst experience I've ever had at any kind of restaurant. Negative 7 stars. read more

I'd give it less than one star if I could. Food was all terrible. My burger stunk so bad I couldn't stand to even eat it. Fries were soggy and cold but somehow it still took absolutely FOREVER to get. Unprofessional staff. One trying to coax my dog across my lap in the drive through. and another not in uniform acting an idiot. After the worst McDonalds meal iv ever had, the only thing I was looking forward to was my coffee. And it was barely warm. read more

McDonalds dropped the ball today! Mocha frappes were not crushed up enough to get through the straw! Sausage McMuffin was very dry and chewy as if they had been made much earlier today. Very disappointed read more

We went to McDonald's on a road trip and all 4 of us had nasty looking stuff in our food!! It looked like bird poop! Ew!! We didn't get a refund but its cause we didnt say anything. DONT GO TO THE MCDONALD'S IN DOUGLAS!!!! read more

Called to tell them that there was glass in my fries. Not to complain just that they might want to know, so that they don't serve them to the next person. Immediately on the defense and attitude. Would not give me her name when I asked. They must get a lot of complaints. I'd definitely not ever go there again!!! read more

Visited this store last week and complained via survey about employees smoking in the outside (clearly marked no smoking) customer patio dining area. I approached one employee who ignored my request, just blew me off. Visited this store again today and the same employee was still smoking on the patio. Obviously survey did no good (I guess managers allow?) Thus this yelp. There was also another employee who was vaping discretely. After they smoke they directly go back to handling food without washing their hands. read more

I would give it even 2 stars but the service I saw tonight was extremely shitty. When me and my friends went there it was 10:01, they close at 11, 12 if you go through the drive thru. They had all the doors locked but one and we only found out about that one because we were trying to go through the drive thru. When we finally got in we waited the usual wait time but they gave us stale fries that were only 1/3 of what they usually put in the bag. We had also heard someone hacking a luggie very loudly into one of our drinks. All of this could've been avoided if they had kept their doors open for a while longer and just let us take our order then head out. Part of me doesn't want to go back there but unfortunately it's one of the only restaurants open till almost midnight. read more

Worst McDonalds I have ever been to they serve old fries !! Corporate needs to come in and do a training on how to run a McDonalds

Stop there ordered three Big Mac no onions all three had onions which one person is very allergic to them! The buns was so dry that you couldn't eat them & the fries was from the day before plus they had no ice! Will never eat there again If I could I would give them no stars read more

I didn't think a McDonald's could be this bad. This is the worst McDonald's I've ever been to--hands down! I went there tonight with my wife and daughter, all three of us starving and strung out from hours of driving. While we were waiting for our food, a lady came stomping into the restaurant, screaming that she was waiting half an hour for her food in the drive through. Another dude stomped out after he got ONE regular burger in a bag--he'd been waiting for half an hour. Finally, a guy came up to us and warned us that this was the worst McDonald's ever and that he'd been waiting 45 minutes for his meal. After about 15 minutes, they told us that they were out of two of the three things we ordered. We asked for our money back. "Sorry, dude!", he said. Well, DUDE, this is a sorry excuse for a McDonald's. Stay away unless you're a masochist. -Daddy Maxx Retro read more

The ice cream machine is always broken!!!!. Other local area ice cream is better for scoops head to the Plains and soft serve to the Broken Wheel truck stop. Recently updated, outdoor seating replaced children's play section. Two drive through lanes. Friendly service. read more

Fast Food is a treat as we have no chains in Lusk other than "Scrubway". This McDonald's needs to drug test employee's or get new managment. I ordered a Hot and Spicy McChicken which is simple (spicy chicken, lettuce, mayo, and a bun). When I recieved the sandwich (and mind you that I was 10 miles outside of douglas when I opened it) the sandwich was was covered in a greasy vinegar style hot sauce simialar to "buffalo sauce" and it was so hot that I took one bite and waited until I returned to Lusk to get a real sandwich. Every McDonald's that I have ever been to has never served the Hot and Spicy McChicken like this! Note to everyone reading this (check your order before leaving the drive through and make sure you got what you have paid for, if you dare!!!) read more

It's so good make sure you tell them bacon McGriddle WITH egg and cheese or it will be just bacon

Truly the worst McDonald's I've ever been to. I've visited this establishment twice in the last week. Horrible service. Horribly cooked food. Even the bathrooms were dirty. Oh yes, both times they just happened to be out of salads. read more

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Look it's McDonalds so you love it or you hate it. But you always get exactly what you expect to get. BUT this place rocked it. We visited Douglas, WY during the 2017 solar eclipse, and it was PACKED. But the team handled it so well. The line never stopped moving, the orders got filled almost as quickly as a normal day at any given McDonald's, they didn't run out, and they kept a smiel on their face. It was quite impressive, given it's a small town that doesn't experience a rush like that on a regular basis. I was very happy! read more

Dirtiest McDonald's I've ever been to. The staff was unprofessional and unkempt. Smoothie was served to me more liquid than smooth. Never good on Yelp when a picture of the bathroom is the cover photo! Only go here if desperate for McD's. Much better options here in town if you have a bit more time. Like FRIENDZ for pizza, or even the Taco Johns read more

This place is so gross. Everything you touch (napkin dispenser, high chair, etc) is sticky and visibly dirty. The ice cream cones taste freezer burned and the nuggets are dry and shriveled. Bathrooms are not surprisingly also in need of a deep clean. Would not come here again. read more

this was crappy! servers were extremely rude to the customers and told one of their workers to head home cause they were rude to them!?!?! we waited 15 minutes to get nothing! we left immediately! and it was disgusting! my shoes stepped in something sticky and touched something sticking! never go to the mcdonalss in douglas! read more

Food was good but the bathrooms, tables, and floor were so dirty we chose to eat in the car rather than to eat invasive.

I don't write many reviews, but I felt I needed to warn my fellow consumers. I have bee to this location 3 times in the past four years and have never seen them with less than 10 cars waiting in line. I think the same people were waiting yesterday that were there the last time I was in Douglas. And it's nasty. BEWARE! read more

HORRIBLE. Slow service. Not very bright employees whose appearance was unclean. Everything was dirty and there were at least 20 flies just at the cash register. GROSS. Not what I expect from a typical McDonalds. read more

The dirtiest McDonalds I've ever experienced! Garbage cans were overflowing and mud was streaked across the floors. The bathrooms were out of everything and there was a nasty bar of soap next to the sink with no paper towels. I felt dirty just stepping into this restaurant. I got a drink and the entire station was dirty with ketchup and garbage. The date on the iced tea said it was 4 days old! Skip this establishment and head to the next town if you're traveling through! read more

Consistently poor service and horrible wait times. Without question, this is the worst McDonald's I've been to anywhere, which is sad because I've been to some terrible McDonald's throughout the country. AVOID AT ALL COSTS! read more

Plan on not getting what you ordered. Plan on waiting at least 15 minutes for your food. Stopped here 3 times the last month and it's happened every time. Never again. read more

This is by far the worst McDonald's in America I live in Louisiana and I've been here almost two weeks and everytime I come my wait is extremely long just like now as I'm writing this review there's no one in the lobby there's two people in the Drive-Thru I ordered two sausage burritos and I've been waiting here for almost 20 minutes absolutely ridiculous read more

1 star is 1 too many for this McDonalds. The absolute worst experience I have ever had in a drive-thru. If there was a manager on duty they should be fired! Sat in line behind another car at the speaker box for 5 minutes before someone finally took their order. They had to use their horn to get service. Guys at pickup window were socializing and eating. Waited another 15 minutes and didn't even get to window 1. Pulled out of line and went elsewhere. I would rather go hungry than go here again. read more

Really surprised that this McDonald's doesn't have a changing table. So annoying especially when the restaurant is also filthy. The wait for food was also extremely long. To bad there was only a couple options for food in the area, for something quick when you are driving through. read more

This is a crowd puller as it is right on where the traffic keeps moving.. its ok as we always have the artisan Grilled chicken and it does not disappoint. read more