Worst service ever! The girl at the counter, (Alex on her name tag) who was obviously high, was hitting on my husband rug in front of me the entire time we waited on our food, which came out cold and not the right order! Don't waste your time at this McDonald's! read more

Well after ordering a 10 piece nugget meal, regular. Total was $9.98 i give the guy $10. He hands me my reciept and closed the drawer. Hey wheres my change? He said we don't give change. Im sorry yes you don't get to just keep my change. He said we don't use pennies. I said thats a you problem. You owe me change! He calls the night manager over and tells her im trippin over 2¢. Well its my money and you don't get to keep it. So i said just give me my money back then. She is getting my money and the guy says "if you really got a problem with it i get off at 10:00" seriously you just threatened a customer because i want "MY" change. This little thug wanna be has no place in the public service industry and in my opinion should be fired. read more

Stopped on the way through, ordered two chicken nugget meals, and two cheese burger meals. First thing the gave us unsweet tea instead of just telling us they were out of regular sweet, we realized after drinking it, then told us "just pull out of the way so I can get my line down" there was two cars behind us one at the window and one still waiting to order and we had to go inside to get it to realize they didn't have any mixed up, changed our drinks and got on the road again. To realize we had no sauces for the nuggets, turned around went back in, per the order we should have got three sauces, the lady hands my husband 1 sauce. He ask for another she said "we cant give extra unless you pay for them" he told her that we got a 10 pc and a 6 pc we should have got 3 as shown on the app she then reluctantly gave him two other sauces. Food was fine but service could improve stop rushing because of a clock on the wall and start serving your customers better. Check a bag, and ask if someone I would like something other than unsweet tea since you can't take a second to stir some together for the people who ordered sweet. read more

Best nuggets and fries and slushes. Their workers are really nice I got 50% off of my meal mmmm so good

OMG! McDonalds does have nice locations with polite employees who appreciate their customers, unlike ALL of the locations in New Orleans where you will sit and wait for up to an hour to get to the window to order because the staff and owners don't care. read more

Service at this McDonald's is outstanding they are always so nice and sweet. I stop by here all the time after work and they always put a smile on my face because they are so polite and caring. Best McDonald's I've ever been to. read more

McDonald's is McDonald's, this McDonald's their customer service is pretty good from all the other ones I tried in the United States this one's pretty good. Overall something fast and simple it's all right. read more

This McDonald's is about $2 more expensive on their extra value meals than other McDonald's I have visited. I paid $8 for the two cheeseburger meal. Let's get out the calculator now 2 cheeseburgers $2.00 1 drink $1.00 Medium fries $5.00 ?!?! I'll just stop at The Dip down the road and get a better burger read more

The staff at The Dover, Tn location are awesome! If you are a regular they call ya by name!Service with a smile in Dover!

Been here a few times- always friendly! One of the few places in Dover with free wifi too!

Been disappointed with this location lately due to slower service and constant breakdown of latte machine. Four of last five times latte machine has been broken down or down for cleaning in middle of evening. Starbucks is never down. Why can't McDonald's figure out how to do that. read more

I went to the Dover Tennessee location for a soda. I asked the drive-through person what sodas they had without caffeine. Her answer? Decaf coffee, orange juice, milk, diet dr. Pepper, regular dr. Pepper! She never mentioned the two Sprite products on the menu that didn't have caffeine. Now, most people might wonder why I had to even ask this question. I do not eat at McDonalds, and they did not have the soft drink list on their menu. I also ordered fries for a family member. They cook them in rancid oil. Really McDonald"s? You can't find smarter people than this? read more

One of the worst McDonald's I have been to and I have traveled most of the US and internationally and this is the slowest McDonald's I have ever been to anywhere. I have visited on several occasions and each time was disappointed. with service and quality of food. Will Drive 20 miles to Clarksville to avoid this restaurant suggest you do the same. read more

You gotta go to this place. It made me feel right at home. The ambiance is off the chart. Best Gay Bar in Town! Oh wait that wasn't a gay bar? That was a McDonald's? That explains why the people eating there were looking at me funny. read more

What is it with restaurants in Tennessee? I don't usually patronize this establishment, but it was the only place open on my way out of town. Since they don't list their drinks on the drive-thru menu, I asked what they had that didn't have caffeine. They said, "sweet tea and regular tea." News flash McDonald's black tea has caffeine so train your people! Also, I ordered a two-for-one bacon egg and cheese biscuit for $4. They charged me full price for each. To top it off, they had me pull ahead and wait almost 15 minutes for this meal! The drive-through had three cars piled up just past the pick-up window that were blocking exit traffic. I think Tennessee is known for not being able to manage drive-thru service since this has happened to me in other towns in the area. I called to talk to the manager about this issue. As soon as I told her that I had an issue with drive-thru service she hung up on me. read more