manager had attitude cold fries she gave me cold chicken sandwich than the smal fry di not change fries chicken sandwich cold the mana needs to loose her bonus its rid they was talking in in spanish because i wanted hot food than lied said i took 30 minutes food horrible behavior inappropriate read more

McDonald's - expired foos that been under the light my fry bag once i complained full small fry bag not refilled disgusting - Burgers Near Me - East Orange, New Jersey

See all

Quick service and fast food, exactly what we needed after a really long day of bad service. No complaints. Just vibes. Four stars for grease. read more

McDonald's - McChicken and a Medium French Fries - Burgers Near Me - East Orange, New Jersey

Good! food is amazing and very respectful employees. The place is not a mess, and it looks like a organized place i'd like to be in.

This McDonald's is iffy. Sometimes they are on point, and sometimes they just aren't. Sometimes the fries are hard and cold, which sucks because they should be the best part. Sometimes the drive thru wait is extremely long. Sometimes they don't make the adjustments to your food that you requested, so double check before you leave. The self checkout kiosks don't always work. One plus is that the ice cream machine is always working. read more

Good McDonald's fare. Great employees. They no how to run a business and they get the job done . Kudos.

Forgot part of my order. Went back to retrieve it. Was handed my fruits and cranberry oatmeal without any fruits or cranberries. Was told they don't have any more fruits or cranberries. The plain oatmeal that I didn't ask for tasted super dry and bland. read more

WHAT IN THR HOLY HELL IS THIS?? A DEAD FLY?? Fr??? I got a cup of ice and didn't realize this fly till it was at the top. This is ridiculous??? Y'all think this ok?? Wtf read more

See all

This McDonald's deserve a 0 for customer service. I would "NEVER" frequent this McDonald's again. This morning at 7:20am I visited this McDonald's to purchase a frappe and breakfast which I had my app in my hand. I asked the cashier can I use the bathroom, she immediately said with an "ATTITUDE" that I need to make a purchase before I am allowed to use the bathroom. I assured her that I am going to make a purchase and showed her what I was ordering from the app, she said I don't care again with her "ATTITUDE" you need to make a purchase before I am allowed to use the bathroom. I reported the issue to corporate, the owner of the McDonald's whose name is Valerie called and said that because there are so many homeless people in the area before a customer can use the restroom they must make a purchase because it's her store policy. So I guess the cashier "ASSUMED" that I was homeless because I am black and off work today with no corporate attire on. I should have read reviews before frequenting this McDonald's. read more

Every time I order from this place it takes about two hours on uber eats and the last time I ordered they forgot my fries which came with two of my meals, yes I was so upset to have paid for food I didn't receive :( I also called and they said the reason they take so long is because they don't start doing or making the food until an Uber driver has been assigned to your order which can take a while if there's no Uber drivers in the area. read more

This McDonalds needs to be shut down. There are rats running around the parking lot near the entrance of the store and drive thru line. The employees are wearing .99$ hair bonnets and not the proper hair nets I've seen other McDonald's locations to wear. I decided to just get a drink instead of food, in fear of food contamination. Spoke to the employee about the rodent infestation, she laughed and says that's normal this time of the morning. I get to the window and she tells me the price of my coffee and I replied to her... "This time of the morning, you don't play with me and my money and kindly pulled off. As I pulled off, I see about 5-7 delivery carriers waiting in the cold for orders that could have been picked up at the drive thru. read more

McDonald's - Incompetent Employees of Central Avenue McDonalds. - Burgers Near Me - East Orange, New Jersey

This McDonald's service is the worst. The manager doesn't care. And there is a big difference between the McDonald's that serve you versus the ones that don't. In service. In food. Sometimes the owner is present. Just wasted 8 bucks. read more

Really? Two double cheeseburgers, small fries and a McChicken with just ketchup and cheese. Remember this. I placed my order in the drive thru, paid for it and got my order. While driving away, I check my order and notice large fries. Didn't order that. Upon further review, I see that I only had two sandwiches. A McChicken and a McDouble. I didn't order a McDouble and the McChicken had no cheese. I swing back around to the drive thru, they take my receipt to review the order, take the bag back and tell me to park in the pick up area. After a minute, a woman hands me my bag. I checked it to find that it's the same damn order with bbq sauce added to the bag. You read the damn receipt. Can these people read?? I swing back around again to get my order and it's finally almost correct. Still no cheese on the McChicken. The way they threw the food back in the bag was terrible. Everything was unwrapped like they had to look at each item to make sure. Real sanitary guys. To end this, I'm never going to this place ever again. Customer service was also terrible. It's like they were upset that I came back the second time. And they still messed up the McChicken. Never again people. Never again. read more

If I could rate it at 0 star, I would. Cashier at first window was sitting on his phone and could barely comprehend English. Dude asked me "oh you said that was all"... yes I did! You were just too worried about your phone. Secondly, which is the real problem... I ordered 3 things. 2 hash browns and 1 mcmuffin. These dumb fucks forgot my other hash brown. It's not that difficult to put shit in the bag and I totally understand why you subpar humans are working at McDonald's now. read more

I can deal with long drive-thru lines but I just can't deal with poor customer service. This is the absolute worst McDonald's I've ever been to in my life. The female working the drive-thru window was so rude. She handed me 2 fountain cokes with soda running down the side of the cup. I asked Her if she could wipe it off or give me some extra napkins. She replied "what the hell I look like a maid"? Instead of me going to jail...I kindly pulled off. read more

lousy service, rude employees, and owners are arrogant!!! don't bother with this fast food nightmare. simple orders are too much. management is clueless. not worthy of repeat business!!!! read more

Horrible service just freaking horrible its so sad 8:52am.....smh...........................un organized wait time is horrible...

HORRIBLE. Me and 3 close friends went here yesterday. Disgusting. Never go. They messed up the order 3x. Initially when we pulled up at the window, they gave us the wrong sandwich size. Then she caught an attitude when we questioned the order, luckily the receipt was on our side, so she loss the argument. Then we were told to pull around to the door to bring us out our food. They got it wrong AGAIN. So my friends had to go inside. Finally, the food was HORRIBLE. My drink TaSTED LIKE SPIT. How does spit taste? Like TOOTHPASTE and LISTERINE!!!! My girls drink had dirt and pebbles in it. Everyone was high in this MCDONALDs. Never go! read more

More than the franchise we're all familiar with, this particular Mac Donalds offers a hospitable community center experience. Pick up chess games and free refills keep a the place in harmony. read more

This is the worst place ever. The drive thru is always crowded and hey have a two lane drivethru but only one lane remains open. Then the drivethru workers don't pay attention and you have to say hello for them to realize your there. The service inside is the absolute worst. I waited nearly 45 minutes for my food. read more

One of the worst restaurants in the neighborhood. There always understaffed and the service sucks. Even if u order something as a smoothie you have to wait at least 10 minutes cause there so busy waiting on the drive thru hoping to beat the clock. It's s hang out spot for homeless people and teenagers. I personally got tired of the homeless man at the door asking me for change when I would go there. All that n itself was a turn off for me. I live around the corner but would rather drive to The Orange location just for their services. read more

This place is the worse especially in the morning i went through the drive thru becauae the inside wasn't close yet i really was. In the line for 30 mins i couldn't even get out of the line because the way there drive thru is set up its no room at all to drive out of the line this has been my worse experience ever at any McDonald's i will never do business here again this is terrible and i was also late for work. I wish it was a no star rating causw this place os the worse people do nor i repeat do not go there especially 6am in the morning the manager was also rude read more

I love McDonald's. And to all the people who wrote the other reviews ya'll just want something to talking about so stop lying.

This place doesn't even deserve one star. If I could I would give them a -5 stars due to the poor service and lack of compassion for the customers that patronize this place. So people say what do u expect, it's McDonalds. I expect not to have to wait in a drive thru line for 20 minutes for a cup of coffee. Literally 21 minutes from the time I placed my order. The staff sucks. All but the kind lady that takes ur money, everyone else is horrible. Including the Hispanic male manager that basically just walked away from me when I started to complain when I finally did reach the window. No apologies for the wait no nothing. Told me that they didn't have the food to help the person that was in front of me. So it would not have mattered if they moved to the front and waited for someone to bring the food to them. Makes no sense right. They eventually got their food. I had enough time to call into the store while I was on the line waiting. The manager that answered could not understand why I was so upset. Told me well there's a manager in the front and that I needed to calm down cause she couldn't do anything. At this time, I had been waiting 15 minutes. So u ask why wouldn't I just get out of the line. Well you can't. It's a safety hazard. Once your in the line your stuck!! Believe it or not there was only 3 cars in front of me when I got on line. This will be my last time I patronize this establishment. I have tried to support this local business. I will gladly travel further away to get my coffee. I am tired of getting my blood pressure up for a cup of coffee before I start my day. Stay clear of this place. Trust me. read more

The employee at the drive-thru was completely uninformed about the menu. I clearly asked for an iced coffee with Splenda. I get to the window and am handed a hot coffee. I tell this employee I wanted an iced coffee. She looks at the receipt, takes the coffee and proceeds to walk around, look at the receipt and hand me back a hot coffee. At this point, I clearly have to go inside because they're just not getting it. I go in, show her the receipt and she says," he charged you for a hot coffee, an iced coffee is more". I tell her to look on the receipt which clearly says add ice, add Splenda. She gives me a disgruntled look, and says," oh my god what did he do?". She then orders another employee to make it. He tries to hand me an iced coffee with milk. I'm allergic to dairy! At this point, they've wasted two drinks. Finally, he hands me an iced coffee that's overflowing. I'm fed up at this point, and the employees are giving me these looks, like oh god we hate it here. I can understand why. I leave, go to put in the straw and it overflows. Twice. This has to be the worst run McDonald's I've ever been to. I asked for the most basic item on the menu, that they literally had to put three components in and they couldn't do that! No sorry, nothing. Horrendous. Would give it zero stars if I could. read more

Lines are always long. The staff can be rude at times. Drive through staff in the mornig is usually better. There's a few good employees. At times the some of the staff doesn't speak or understand english. I'm not sure how that happens. read more