You need someone to handle the register. Some of us older people do not use the kiosk, when you do figure it out you are unable to order a SR coffee therefore your total is more. We, as well as an older gentleman behind us had to wait at least 10 minutes to order. One person started the order, another stepped up and took over. I asked for the order to be repeated and couldn't understand him. Ended up with a sandwich extra (I did pay for it) just wasn't sure what the first one had input. Do NOT like to stop at McDonalds anymore because of the kiosk. read more

I stood at the counter to place my order. A male employee with a beard and dark hair walked past me twice and didn't a word. When he walked past me the second time and staring at his phone he nearly ran me over. read more

A group of friends stopped here for a late lunch en route north. When you exit I-75 and head west, this is a hundred yards or so from the highway. You have to turn left across a busy 4-lane to get in, which is the only drawback. Parking seemed limited. Food quality was in the standard range. I think all the ordering kiosks were operating. The place is pretty busy with locals and interstate travelers. However, they generally kept the orders flowing well. This was an acceptable spot for a quick stop off for a fast food meal. read more

Food was good but my quarter pounder wasn't even a quarter pound they just used a regular patty didn't want to inform me that they apparently ran out or didn't care. My bf had to eat his chicken nuggets without sauce also. We tried to give them our code but she used our discount and canceled the order and we couldn't use it again after that. Top it all off my grimace card was alr opened by the workers read more

The actual worst McDonald's I have ever been to. I can overlook the long wait , the forgetting of multiple items from the order, and even the undercooked chicken strips, but the disrespectful employee who would not provide the missing items or a refund- now that was just wild. read more

i would have left a zero, but it doesn't go any lower. We were traveling with the grands and kids in separate cars. We arrived ahead of them to eat and use restroom. Women's restroom had no handsoap. When manager was asked, She said they hadn't had any for a year, yet the mens restroom did have soap. The only toilet in the mens room was filthy beyond blief. Some one had pooped in it and it was ALL over the place. We left needless to say. read more

It's expected these days that McDonald's will be a mistake. This location was of course... a mistake. The food was not good. The fryer grease had not been changed in a while. The fries were very bad... This location charges for a cup of ice. This area is not a good area to stop. If you can stop somewhere else , you should. Good luck... read more

We're not acknowledged when we came in, waited 5 minutes, a bus load of kids came and started on the kiosks, then we were told they are not taking orders at the counter. So..... we left. Worst service we have ever had at a McDonald's. Possibly any fast food place. read more

Food was ok. Service very slow. There seems to be a lot of workers standing around not doing anything. Usually something is left out of my order and I end up on having to go back. read more

This is one of the worst McDonald's I've been to. Has incredibly slow service and bad customer service. Food is ok but could definitely be better. The hostility could use some working on. read more

Asked for two coffees. One latte and one iced coffee with light creamer. Gave us two incorrect coffees, then wanted to take the incorrect one just to throw it out. Finally gave us the hot latte and the minute we leave the parking lot I take one sip and the lid falls off and spills all over me. Lid was not even put on the cup. I went inside to ask for two correct coffees and the manager called me a Karen walked me outside and locked the door! If I could give no stars I totally would!! Extremely disappointed I will NEVER eat at McDonald's again! read more

The absolute Worst! Sloooooooooooooooow service. No steak egg and cheese bagel breakfast. Wrong order constantly. STAY AWAY from this location. McD's Corporate, get in here and fix this fiasco of a store. read more

I've been here two times and both times they don't want to answer the drive in box. There's really no excuse

This McDonald's is so slow! I've been sitting in the drive thru for fifteen minutes now. I would leave but there are so many cars in the drive thru traffic can't get by to exit. read more

McDonald's - the reflection of a car in the rear view mirror - Fast Food Near Me - Forsyth, Georgia

This is the absolute worst McDonald's ever. I waited 20 mins for a cheeseburger at 10pm at night. The employees were so incredibly rude and the guy taking my order asked me to "speak up because I dont know what a 2 for 3 McDouble is bruh." read more

Sat in a drive through for about 10-15 minutes. After handing my kids their food, I opened my sandwich wrapper and noticed the egg white delight I ordered was just a biscuit. Disappointing. I think this restaurant was a little busier than their staff could handle. I'm giving them two stars instead of one because they got the rest of our order right. read more

McDonald's - My egg white delight minus the egg and delight. - Fast Food Near Me - Forsyth, Georgia

I do not recommend this location. They never open on time. The workers set their own time to open. Arrived one Sunday morning and a worker was sitting in the parking lot waiting for someone to open store. Went this morning after ordering on the app and worker said they were getting stuff together and hadn't started cooking yet. SMH. Suggestion to management, maybe you should change your hours of operation. read more

McDonalds has really become America's worst place to eat yet this particular one is the worst of the worst. First, they have kiosks but no table service. So, while those behind the counter talk and ignore you, you use the kiosk then ask where the table number is and, of course, there is none. Behind the counter they are thoroughly confused - I never did get my coffee - just gave up. What the heck happened to this location and this franchise? Who knows but one thing I do know - DONT EVER... EVER come to this location. They need to close it, regroup and start over. read more

Horrible Customer Service 4.4.2022.... Used Kiosk.... no contact... 15 minutes passed went up to counter for food. Staff was totally unaware. At 22 minutes of waiting we received 2 Egg McMuffins and 1 hashbrown. Then asked for receipt because Kisok did not print. Manager said ' We aint got nothing to do with that'. Really - The Manager has the responsibility over the entire store. We asked for the Owner's name and number and Audi 'the manager' became argumentative said she would not give the name or number of the owner. When we asked Why? Cause I don't have to. We told her that is OK... We would find out. She continued to be unprofessional to the point of 'My name is Audi, like the car, vroom vroom'. Business Name: McDonald's (B and B Free, LLC) Business Address: P. O. Box 27030 City: Macon ZIP Code: 31221 Business Phone Number: 478-784-0245 read more

The customer service at this McDonald's was like no other McDonald's I've ever been to. Even at 7:45 in the morning, they were extremely pleasant and sweet. Drive thru was super quick even w a long line and order was 100% correct. Awesome job, staff! read more

We stopped here one afternoon despite the reviews because how can you really mess up good old McDonalds. Well unfortunately as was reviewed we waited about 26 minutes for our order. Kids happy meal nugget with 6 nuggets and hi c to drink Double quarter pounder meal large with Dr Pepper 2 cheeseburgers meal large with sprite 1 frosty 2 double cheeseburgers We got back to the house and found we received Happy meal cheeseburger with 5 single fries Single quarter lb with medium fry which were cold 2 cheeseburgers medium fry Frosty was watery not frozen 1 dbl cheeseburger A call in was abruptly hung up when the "manager" claimed they packed our order and we were lying. All drinks were cokes. Surprised that McDonald's corporate hasn't stepped in to fix the issues here. Do not recommend read more

OH. MY. GAWD. This was quite possibly the slowest Mickey D's I've ever been to--we ordered and instead of getting our food right then (like normal) the cashier took our name and sent us off to wait (with everyone else). No, we didn't have any special orders--just two regular items. Also, I asked for cheese on mine and was told it comes with cheese (not according to the board, but okay). So we wait. And wait. And wait. The drive-thru seemed to be flying along, so it seems they cater to those customers first. (We should have gone through the drive-thru, but I had had to change my son's diaper so went inside.) So, still waiting. Still waiting. FIFTEEN MINUTES later we got our order! The guy before us had his order completely screwed up, so had to wait twice as long. We got to the car, back on the highway, and dug in. Yep, you guessed it, mine didn't have cheese. Which is why I ordered cheese. UGH. So my advice if you're road tripping and want to stop here--go through the drive-thru or just keep on trucking down the highway and pick another exit. read more

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Waited in drive through for 30 mins to get our food. Terrible customer service. Gentleman at second window didn't say one word. Fries were unsalted. We parked to eat only to view an employee fighting with a customer outside. read more

By far the worst experience at a McDonald's in both my fiance and my life. Took 20 minutes for coffee. Just coffee. Ordered mcmuffins when they told me they had to brew a new batch of coffee figuring they would take about the same time at that point. How about another 15 minutes from order placed for 2 mcmuffins. Total time was around 30 minutes. I'm glad I got out of there without contracting hepatitis. read more

McDonald's - Waited 10 minutes for cold egg mcmuffins. Not even wrapped. - Fast Food Near Me - Forsyth, Georgia

Worst McDonald's I've ever been to. Sat in the drive thru line for over 30 minutes. When we got our food: the fries were hard and thin. The chicken nuggets were soft and mushy...almost like uncooked? Absolutely disgusting. Also no styrofoam cups??? Weird. read more

This place is garbage. I mean, I get that it's McDonald's, so I shouldn't expect much, but waiting in the drive through line for 25 minutes is just stupid. Honestly, you're just making a hamburger or a biscuit, it's not rocket science. I tried to go inside and a giant monster looking woman barked "inside closed!" at me from inside a car and then slammed the car door and continued playing with her toes? Anyway, if you ever find yourself in the unfortunate position to be in Forsyth Georgia, just go somewhere else like the Burger King, Taco Bell, a gas station, or just stay hungry as opposed to wasting your time going to this nightmare fast food restaurant. read more

I would give negative stars if I could. Absolutely the worst McDonald's I've been to. the staff are hateful immediately and the order is wrong and cold every time. read more

We made a stop here to charge our device. Stuff is very nice! Please is clean, I never seen such a clean McDonalds. While we waited for our device to charge we ordered some food, while at the table 3 different stuff members asked how are we doing and offered help. Lady were cleaning floors and tables constantly. She picked up broom and mop about 6 times for all 35 minutes we been here. Impressive! Keep it this way! read more

Going in, I had to walk past bags of garbage at the front door. Not an appetizing first impression. Small interior seemed ok. The bathroom sink didn't have water. At that point, I left without ordering. read more

it takes for ever. Didn't get our order right and didn't act like they even cared. This place is terrible and would not recommend coming

I would have gave it no stars if I could horrible place to order at. they never get your food right and make you wait forever to get it. I'm sitting at the drive through it's been 35 minutes with nobody in front of me.Even with mobile orders it takes forever and it's rare that they bring it to you nine time out of ten I have to go in to get it.Usually when you go in everyone is sitting down or playing loud music in that back.0/10 don't reccommend going here read more

I ordered doordash from this place and it took an hour and a half to make. Im stilling waiting for my food. When i called they didn't answer I tried 2 more times and they took their phone off the hook. read more

This must be a recent remodel. Double cheeseburger and fries were fresh. Cleanest ladies room we have been in on vacation....no paper towels, but hand dryer worked. Customer svc was very good, cashier was really nice. The kids loved the light table....it's touch sensitive. Very cool, first time we have seen one like this. And all drinks were 1.00. Win. Next to a Hardees, even got my free all-star points while I was there. read more

McDonald's - Cool remodel. - Fast Food Near Me - Forsyth, Georgia

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cockroaches, dirty footprints, diapers and overfilled trash cans, looking for ketchup? jokes on you. want a latte? too bad. read more

McDonald's - Fast Food Near Me - Forsyth, Georgia

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WORST McDonalds EVER! After getting past the employee smoking at the door, I went in to use the (very smelly) bathroom. My partner only wanted an apple pie and had to wait while the staff made some for their family members who appeared to be there for free food & conversation. He waited an inordinately long time for a simple apple pie. When he was finally able to get out of the hell hole & bring his pie to the car, it fell apart when he tried to take it out of the container. It was inedible. Rather than deal with that crew again, we drove off and continued our journey. Avoid this place! read more

Horrible service. Attitudes. They had this short guy do everything while the rest were in the back bullshitting. The loudest lady which I'm sure you'll know once you get here does not help the kid at all. Been to many McDonald's in my lifetime and throughout the world and I can honestly say this is the worst at customer service in generally and cleanliness. Bathrooms are disgusting read more

Tried the drive thru twice .... first time waited at the spot where you place your order so long that I actually called them on my phone and asked if they were opened..... 2nd time I ordered only a large fry (again at the drive thru) , after 20 minutes on line .... still no fry, I went to Dairy Queen read more

We were in line for 30 mins, saying the inside is open when it wasn't, terrible place to eat at.

I give this Mc Donald's, the staff and the food at least five stars! I had a complicated chicken sandwich or with no bun and Moshell went above and beyond making my delicious sandwich she even put lettuce on the bottom and top so I was able to hold my bunless chicken sandwich and eat and drive! Normally it would have been way too messy but I ate with ease so thank you for accommodating my complicated order and going above and beyond! On top of being so accommodating everything tastes amazing and it was ready when I got to the second window! Speedy service, great staff and tasty food!!! read more

McDonald's - My bunless amazing chicken sandwich!!!! Thank you!!! - Fast Food Near Me - Forsyth, Georgia

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If it could be given zero stars that's what I'd give it! Terrible service! Not friendly at all, like we're wasting their time. All I ordered was one combo and they couldn't pull it off! Over 10 minutes I had to wait. Wish I hadn't already paid for it I would have just left. read more