highly satisfied with the service here. Melanie is always wonder at the drive thru. Thank you for delivering great food. Krissy B. read more

Not one time do I say I didn't want pickles on my fucking McDouble and yet there wasn't a single one on either of my sandwiches. I'm pretty sure a McDouble is the easiest sandwich to make EVER. It's not that hard to add at least 1 fucking pickle to a sandwich. Sorry for the wait have a great day kneel. read more

Went to this McDonald's waited mad long for some food and it came out like some dogshit, one they pulled us up to the first window cause they couldn't hear me. Then had us order there. That's not even the worst in this scenario. I got a number 3 and I specifically said no onions on my shit. They gave me some burger with my onions, like they cut a whole ass onion up and tossed it right on my burger and it's some bs read more

McDonald's - Burgers Near Me - Greencastle, Pennsylvania

Absolutely terrible McDonald's, 3/10. Of the red headed service lady working the front end it would be 0/10. This location best be glad they have her as an employee because the guy at the window was an idiot. Fucked up the orders, used the wrong payment methods to pay for the orders. (We had multiple orders) then we got the food we were missing dipping sauce, food was cooked wrong, with unwanted ingredients in the sandwiches. Went in to get my food fixed and the place was disgusting. So they can't clean either. Thank god for that one positive experience at the front end. read more

Really upset I drove 15 min out my way for this mcdonalds to get the wrong food and rock hard sandwiches.

Arrived just before they closed and still got friendly service and fresh food. Impressed by this location. Thank you.

For a fast breakfast this works. Generally I don't eat fast food for lunch or dinner. Yet sometimes in the morning running around, and have to go here. The pancakes with sausage is tasty. Also I like their coffee a lot. Great price and so much better than the old coffee they had, which probably was paint thinner. All jokes aside, this is good for basics. Also if you have a leviathan teenager, this will allow you a place to add calories. My son likes this location, or any place with food really. The ice cream machine here works most of the time. It's a fun meme for a joke, but they do not work often at other locations. Nice people here, and a comfortable spot for a fast meal. read more

Awful mcdonalds, was waiting at the speaker for 10 minutes just waiting to even tell them my online order number, then I pull up to the window and they hand me someone elses order and dont even seem bothered that i was waiting back there they honestly seem annoyed. I could keep going id just stay away from this establishment unless necessary read more

Greetings, I'm here to portray my thoughts and opinions on this mcdonald's here in Greencastle, Pennsylvania, To start of me and the wifey figured we would go to this establishment because we woke up hungover. Come to find out we get here and the complete unawareness and slowness these workers have. We wanted a deal that we always get from other mcdonald's in the area, and they had not a clue what we were talking about. Finally after 20 minutes we get our food, and to our shock and amazement there was not a single fry in that gosh darn bag. At this point i'm furious and have to remind them that we did indeed get fry's. After they had brought them to us, instead of taking the blame and apologizing, threw it on there manager and acted like they did no wrong. All in all the customer service was terrible and i wish for future generations some parents teach there kids some work ethic and respect. read more

On a rainy weekday morning, I didn't want to brave the elements so I used the drivethrough for my morning breakfast coffee. It was extremely slow. Close to fifteen minutes to get from order to pickup. Perhaps because there was only the "second window" open at the time, so one gal was taking orders, taking payments and delivering food. The store was clean and the parking lot had no litter. The drive through speaker worked fine. read more

McDonald's - McDonald's in Hagerstown before dawn - Burgers Near Me - Greencastle, Pennsylvania

Such an odd experience honestly. Stopped by unfortunately due to being the most supreme waste of time to others and having to turn around on I-81 after being notified the trip to NYC was cancelled. This McDonald's is located right off the major highway and has a couple other options in the neighborhood with a convenience store and a Taco Bell across the street. In the hopes of trying to find a little jolt to the energy meter en route to home. Used the drive thru and ordered a medium vanilla iced coffee and a large ice water. Worst $2.12 I think I've spent in quite some time. The person who took my order and then when I paid on the first window was really tough to be a part of- they were dry, uninviting, and inhospitable. I guess someone ordering food at their place of work was too much. The pickup window was just as odd. The guy who provided the cups continued to smile as if he was high, and didn't really say anything else. The coffee? Tasted terrible. The bottom had a small shot of vanilla syrup- the rest was like drinking wallpaper. Tough sledding. Buyer beware. read more

Tried again. Not any better. Went through drive thru. 2 cars in front of me. Got to window sent to McDonald's version of purgatory to wait. After waiting 16 minutes my food finally comes out. Fries are cold not fresh. The burgers meat are dried out again not fresh. Why does old food take 16 minutes to prepare. This is absolutely the worst McDonalds I've ever eaten at. read more

McDonald's - Decided to try the mobile order app. While waiting on my order in the Mobile order curbside location watched 16 cars go thru the drive thru. - Burgers Near Me - Greencastle, Pennsylvania

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One of the worst McDonald's experiences I have ever had and we frequently road trip and always do quick stops to McD's along the way, all up and down the east coast. We waited for our food for almost 20 minutes, the fries were cold and not salted, my daughter's 4 piece nugget only had three nuggets in it, my nuggets looked leftover from yesterday, and while waiting on our food there were workers doing unnecessary tasks rather than tending to the food orders (eg refilling coffee cups when they weren't empty and it was the lunch rush not breakfast). The only reason I am giving two stars instead of one is because once the food did finally make it to us the worker was very apologetic for the wait and the restaurant itself was at least clean and my husband and son did get fresh and hot sandwiches. Will NEVER stop at that highway exit again for food from this particular McDonald's read more

Me and my family went there again Friday night after last Friday they mess our and we to call so the wrote are name on a list which most fast food restaurants does and tell when come tell your name and what it was and look on the list well this manger want argue with about the and what I was told to do for about 3 minutes co manager not sure what there are called there he was looking he was a younger boy at this I was about ready to jump over my daughter to give her some to yell about the she went to the office I guess don't see it daughter said fine we will pay them boy manager found my name and took care of it now The Whole she was yelling about what and at that should have not have been on the line that's why employees act the way the do I was a manager for 10 years she would have at the stores I worked at read more

This location rejected my service after I told them I was a truck driver walking up through the drive thru and then they told me I needed to be in a vehicle after I told them I drive an 18-wheeler and they told me to drive it through and I drove it through just to be denied their service saying they can not take my money because I can't get out of my vehicle! read more

One time I ordered a parfait and pancakes the women who gave me my pancakes didn't even give me utensils or Syrup when we asked for both things she throw them at my father, like how mean On top of that when I got my parfait it tasted DISGUSTING!!! It had FULL STRAWBERRYS NOT chopped FULL, like I could have choked on the strawberry's read more

The worst service and what do you need to say about the food. It is one thing to have to settle for McD's food but to not even come close to the correct order multiple times is ridiculous. If this is being read by anyone in the McDonalds franchise, get rid of your management at this location and hire someone that can actually manage.. The visit today in the drive in was 22 minutes. It actually took over 6 minute to go from ordering to get the food. It isn't that the line is extremely long but exceptionally slow. When it took LED Zeppelin less time to write Stairway to Heaven then to get McDonalds food, something is seriously wrong. To be very blunt, go to Burger-king, get your food and still have enough time to get Cataract surgery. Better yet, you can get your food, eat it and still write one of the greatest rock ballads of all time. Take the Stairway to Heaven and avoid the drive through from HELL read more

I run a moms playgroup and am always looking for places for our group to go. The food is ok. McDonald's is McDonald's. You get what you pay for. (Hence why 4/5 stars) But what makes the place AWESOME is 2 things... 1) a changing table. You dont realize how many family/kid friendly places dont have them. And for our playgroup its a MUST. 2) they have a play area. Grant it, it is outside but its covered. No more beating sun on you while you eat or while kids play or cancelled play dates due to rain. And the fact it is an outside (but covered) play area it cuts down on echoes and headaches...lol. read more

The food is fine, it's McDonald's, so no suprise. The service here was very poor. After standing in front of a register for 3-4 minutes while I listened to two employees talk about working at Food Lion I began to get a little impatient. That's fine, whatever. Their conversation was more important than customer service. I ordered a breakfast meal and asked for a bottled water. I do not drink soda and try and drink water when I can. It added $1.50 more to my bill. Look McDonald's please, do not charge more to people that want water. It's ridiculous. Promote health. And to top it off, I asked for clarification on my price of the meal and when I mentioned, "wow, that bottled water seems expensive " it was answered with, that is how much it is in the store by the employee. Clearly additional training needs to be completed here for employees and how to respond to a concerned customer. Also, I hope a McDonald's representative reads this and looks at the cost of a bottle of water for the meals here. Disappointed... read more

I've had multiple incredible experiences at this McDonalds. Keep in mind this is during down hours (post dinner); however this was an entire basketball team of 20 players, two coaches, and bus driver. The manager did an incredible job of filling our order and making sure everyone got what they needed (both times). The manager came out several times to check and got things that were missing, no questions asked. I have been to many McDonalds and they are always very busy during the daytime or mealtime hours, so you have to go with an understanding of low expectations; however, this one particularly meets and exceeds them every time. read more

My fries were super hard and chewy not good for a McDonalds fry. Very disproportionate

Thanks again for a meal I thru in the trash. You guys can never get my order correct. So disappointing. It's not hard to make a cheeseburger without pickles... or is it! read more

It took them over ten minutes to get us 4 basic breakfast sandwiches. There were two managers that had to open every sandwich to check orders. People were served before us that ordered a long time after us. Stay away from this location read more

Quick drive thru most of the time. If you order one of their special iced coffees it takes awhile.

Worst McDonalds I've been to. Service is horribly slow food is cold. Need here 3 times in 2 years and its the same every time. People inside mad, people in the drive thru mad. The only reason I believe they have any business is because its right off interstate exit. Everyone around here knows how bad it is. read more

Cold fries & below average food but the restaurant and bathrooms were clean. I guess that's ok when you're in the middle of a 14 hour road trip. I feel sorry for the locals, though.... read more

Driving South to Virginia and pulling a camper, we stopped to order a double fish combo. The fries were old and wilted but we let it go since we were already back on the highway and wouldn't get home until nearly 2 am. I took one bite of the sandwich and it was the hardest, driest, brick I have ever tasted. It had to be the worst McDonald's food ever. We called to ask if we could return our food to a McDonalds on the next available exit and get a refund. Alex said No, we'd have to turn our vehicle and 32 foot camper around and go back to his store. This would add another 45-60 minutes to our trip to get home. He told us to take it up with corporate. I called back again and asked how long ago the fish was cooked prior to us ordering our food. He said it had been sitting there over 45 minutes. I asked him why he served old dried out food that he knew was old and on top of it was asking me to drive back and waste my time and gas pulling a camper. Then Alex decided to just hang up on us. Negative stars ... zero customer service ... zero standards. This place is disgusting. read more

Ever time my wife and I go to mcdonalds to get a egg mcmuffin we always get a egg shell in teh sandwich. disgusting. Come on KIDS Get your SHIT Together read more

Worst mcdonalds I've ever been to all sodas flat put half a jar of mayo on a chicken sandwich burgers were soggy and putrid an absolute disgrace to the golden arches read more

This is probably my least favorite steakhouse in town. They don't even have steaks. Also, I ordered a bacon eggs and cheese sandwich on a pancakes. It was supposed to be a meal with a drink and a hash brown, but, no. They didn't give me a hash brown. I will not be returning ever again because they forgot my hash brown and also because it's about 4 hours from my home and it was a random stop on a road trip. read more

probably one of the most expensive McD's compare to buying at the pricey airport. Food? No better for the high cost of highway tourist prices. Everything is twice the price and twice as poorly prepped food. Cold or stale sandwiches. Bland or tooooo sweet ice coffee...on and on, try the taco bell adjacent, better hot foods read more

Takes forever in the drive thru. And 9 chances out of 10 your order will be messed up. Managers are like 12 years old and the staff goofs off waaayyyy too much. This place is ridiculous! If you complain to the manager they get crappy with you about it (most of the time). Going in after 8pm is like walking into a daycare, all the kids working are are off doing whatever they feel like while the manager is laughing with them. I had a worker in the drive thru hand me my food as he was eating chicken nuggets and had sweet and sour sauce all over his hand, while eating, that churned my stomach. AND my son saw one of the workers digging in their butt crack! No joke! By the time he got his phone out to take a pic, it was too late. The morning shift is alot better and the service is better. But the evening... Ridiculous! read more

Keep driving passed this McDonald's the staff is not Trained to be professional or quick. Stopped by for lunch and stopped by for lunch and we did eight minutes for my order Waited eight minutes for my order meanwhile it sounded like a party going on in the kitchen read more

Probably the worst McDonalds that I ever ate at. I have eaten at MickieD's all over the world and the one closest to my home is clearly the worst...orders are constantly incorrect or wrong, or missing items. Check your order closely before leaving... read more

Consistently the worst service of any McDonalds in the area...long wait times and a greater than average chance that your order will be wrong. To be fair, they are right on the intersection of I-81 and Route 16, so they're often busy, but the service is just as bad when they AREN'T busy! read more

I just went through drive through. Ordered two cheeseburgers and they screwed them up. No pickles or onions or ketchup or mustard. Come on man. How do you screw up making a cheeseburger???? read more

If I could give this McDonalds 0 stars I definitely would. If you are passing through the Greencastle area and need a fast food place to eat go across the street to Taco Bell instead or even Sheetz a mile south. DONT COME HERE! We have had an ample amount of times where our order was incorrect. For instance, one of our friends ordered a ten piece chicken nugget and got two chocolate cookies instead. I have absolutely no idea how chicken nuggets got confused with cookies?!? Again don't stop here. read more

Food was ok but this has to be the SLOWEST McDonald's in the entire world. I was in the drive thru for almost 45 minutes. Had I not been starving and already there I would have bounced. Edit: they also messed up the order ahead of me. If you finna take an hour at a fast food joint you don't get to mess up. Smh. read more

It's franchise fast food, so no surprises, here. Place appears clean. If you utilize the drive-thru, bring a calendar to mark the days you wait in line. Otherwise, it's McD's... meh. read more