Ordered medium mocha. Receipt says medium mocha. Cup sticker says medium mocha. Cup contains black coffee. Get it together people

Just got here at 11:30. They say open til 12 but no one is answering drive thru and doors are locked.

We had wonderful experiences at the very clean McDonalds! The bathroom was clean, the playground, everything ! The to go lady was polite and funny and the manager took extra time to hold the door for us and even gave a special treat to my daughter. read more

Ordered fish sandwiches. Food OK. Service VERY SLOW. My husband's coffee luke warm at best. I got Dr. Pepper when I ordered Diet Coke. No drink refill station. I'm a shareholder. Not impressed, however, I know it's a new store but I hope it gets better in the future. By the way, this is the store on Hwy. 34 in Greenville, TX. read more

I guess everyone is going through a hard time. Ordered a medium coffee and when they handed it over my fiancé and I were kind of shocked at how small it was. (Definitely not the size we were used too, guess it's been a while?) So we asked to be sure and they were like " Yup." So if this is their medium then what is their small?? I know McDonald's isn't high class or that expensive but that was the point. We got awesome sizes and somewhat awesome food for cheap. The service was friendly just taken back & disappointed. read more

Wasn't nobody in line but me was no reason for my food to turn out this bad. They want to get paid more but sheist you on food and give a bad quality product!! read more

McDonald's - My large fry I got charged extra for. And they were stale - Fast Food Near Me - Greenville, Texas

This is the best McDonald's I have ever been to, and I am a McDonald's connoisseur. I have been to almost every one from Texas to Florida. The food is always great, they rarely mess up your order, and the red head lady who takes your money plus the Hispanic lady who gives you your food and always calls you "papi", are the entire atmosphere to this McDonald's. I apologize for being descriptive, but when you meet these two women, you will know what I'm talking about. The robot employees will never give you what these women do. Just fix the drive thru. I have left the line 3 times in the last month due to people thinking they can skip. Some people don't have the IQ to figure it out and I promise they aren't the one with $30 orders. Control them. read more

Do not stop here to dine in. No drink refill station. No ketchup station. No place to get napkins. You have to stand in line at a window to get any of it. Do better MD do better! read more

New store manager is very rude. I understand store closes at 8 it's just the customer service on her part that stinks.

How hard is it Ordered hamburger small fries large coke Got double cheese hamburger small fries and diet coke . Get miles down rd not turning back . Sad Should have gone to Arbys next door read more

I like that this McDonald's is 24 hours, however lately when I've been going they keep saying their machine is down, so they can only do cash. But, I ordered through the app and they said they received it, when I got to the window Melanie told me she couldn't give me my food, because she couldn't see the order and I offered to show her my receipt, but they told me I had to come back in 30 mins. So, when I go back they were confused that I didn't get my food already and I told them what happened and they said they told her to give me my food last time, but it didn't seem like anyone was going to. When I finally got my food they ended up forgetting an item and so I had to pull around again to get it. It's a good McDonald's, but the service today was awful. read more

6:20PM. I came in for some #7 fish sandwiches only. There was a fairly obese young guy with black hair and glasses on at the cashier counter. When I said "I'm going to have....." he keep looking down on the cash register! Like the young guy dont care about me and my order... That response from the young guy was rude and unprofessional to me as clerks are supposed to be alert and ready for the customers at all times! I got upset and had to storm off the restaurant without even ordering 3 of my #7 fish sandwiches! read more

the food was alright but just that, alright. ordered large fries got the product of a medium. the person who was taking our order was not paying attention. continuing to ask us to repeat what we had asked for. overall not the best. read more

Ordered 3 meals, entree fries drink, missing a fry and was charged for everything individually instead of as a meal tried calling but you can't get ahold of them thanks to Karla now I had to spend more money because I got charged individually and had to go back around and pay for the food that should've been on there but they are too incompetent to take orders read more

I always have great experiences, however sometimes they're stingy on the sauces. It won't kill ya to give me 7 barbecue sauces I promise

Went in this morning to get 25, $5 gift cards at 7AM. The young lady who was managing came right out and assisted. She was pleasant, and seemingly unbothered by my request. Thank you for such excellent service! read more

FOX NEWS in a public place.....one star every time!!!! Don't have the cash-handling cashiers put the tops on the coffee! Disgusting! read more

It would have been an ok experience except I ordered a large sprite for my daughter and when I got home to give it to her it was straight water! I was disappointed but stay to far to go all the way back. What a rip off ‍ read more

This location has a electronic menu so you have to wait to see everything they have. It's a pretty new one as well. It's super spacious and it's a pretty nice store. The play area is a good size and I think people come here like a coffee shop. The cashiers are usually nice and the store is pretty clean. I come here all the time because of my nephew who likes to play in the kids area. read more

Greenville's McDonald's is new facility adjacent to where the old one sat. Great indoor play area for the kids. At just $2.26, the medium iced caramel coffee is adequate for a cheap flavor coffee. Friendly service through the drive thru this morning. Fill out the survey on the receipt and buy one get one free quarter pounder w/ cheese or egg mcmuffin. read more

When going to McDonald's I honestly have low expectations as it is, but this one really brings it even lower. They are slow and my order is ALWAYS wrong when going through the drive-thru. Now the only reason I go here is when I want a $1 drink. read more

The people who work at the Greenville store are so amazing. Brandi, Evelyn, and the Hispanic lady with a big smile whose Name Escapes Me are all super friendly and very helpful. read more

Their service sucks! I went there and asked for a double quarter pounder meat and bread ONLY. We had to wait 7 minutes for the burger, when I got it, they gave me the burger but with every condiment possible. When I go to this McDonalds. I'm only buying chicken nuggets, because they screw up everything. read more

The food we've gotten is always fresh. My boys love playing in their indoor play area. I love how big it is and they can burn off energy when it's super hot out. Staff seems to try and keep the place clean, which I am very thankful for. read more

So I posted a post on Twitter about the burger I received at this location. I was very disappointed because I went through the drive-through and when I came home my burger looked like it was made hours ago, cheese was hard. I then came up there a few months later and it's like they don't check if their drink machine is down I literally almost threw up! Worst customer service and worst McDonald's I've been too! I would not recommend on going read more

The indoor play area is the reason to bring your kids here, the fact they can also eat food is secondary. Food is about what you would expect (tho it has arrived colder than I like, not a deal breaker). Property is clean and well kept, employees are reasonable. read more

Worst McDonald's ever never had a worst service experience got the order wrong waited 15 minutes huge back up finally got to window asked to pull forward then asked to get out of my car because they were too lazy to bring it to me when they were the ones that asked me to pull up in the first place and they still got the order wrong. Not the first bad experience but believe in giving somebody a second chance in this case to strike you're out read more

Hey! It's McDonalds so you know what to expect in terms of food selection and quality, but the service is friendly and accommodating and the restaurant and play area are cleaner than most. Has free wi-fi indoors. read more

I try to order a fish fillet combo the number eight and they say that they stop selling at midnight and they switched it's at 3:06 and they switched over to grandpas at 3 o'clock in the morning I know that they should be selling big Macs and stuff like that till late hours is not represent three the one in Dallas is breakfast all day but at from four till four that's what when they start selling it full-time read more

I love this McDonalds because of 2 women specifically!! Lora (takes your order) and the Hispanic woman (that hands you your food) manager, I think, not sure her name but she always calls you "beautiful" or "mi amor" They always put a smile on my face and are always so friendly!!! As far as their food, the biscuits are always soft, not hard as a rock like most McDonalds. Burgers are always hot and fresh, as well as their fries. And their coffee...well, I'm a coffee-holic, I like their coffee and I don't have to spend an arm and a leg like Starbucks!! Plus, if you have the app, every 5 coffees, you get a free one - any size!!!!!! read more

I called no talked to the manager and they said that the ice cream machine was on but when I drove 30 miles it was closed down .

I so appreciate that McDonald's has so many online coupons everyday, they honor the law and allow me to exercise my 2nd Amendment rights, they have free WiFi and an overall friendly environment. I also appreciate the senior citizen discounts and incentives that give their employees to give excellent customer service. I especially like Jeffrey and Vanessa, they are very friendly and helpful. read more

Great customer service! Food was good and I wanted chocolate chip cookies and the only 2 they had ready were broken so they immediately made a new batch delivered to our table!!! Definitely recommend this location read more

The newly remodeled restaurant is gorgeous. But the Playland is full of video games so the kids don't want to get active and run around. Playland is very boring and doesn't have much to do. I've seen McDonald's do much better and we won't be visiting this one again even if we have to drive an hour to go to another one. For a brand-new restaurant I expected much better. read more

They always mess my order up one way or another. The manager can't be bothered to fix it. The crew members have no personality.

It's not bad for McDonalds but I will way I am getting really tired of asking for McNuggets and if I ask for any sauces other than BBQ in the drive through they don't give me any. I am usually in a rush so I don't get to check for them when I leave the drive through. I would hope they check before they hand it off. read more

They just can't get it right If I don't taste the tea before I am 10 miles down the highway, it is SWEET, which is WRONG. The receipt clearly says, "Unsweetened." (That sweet stuff is horrible.) I have to drive back, and the manager is very rude. He said that "someone made a mistake." Yes, over and over and over. WHY can't they get it right? He said that "everyone makes mistakes." Yes, but this McDonald's makes more than most. The line was especially slow, so I didn't want to hold it up more by tasting before I left. I should have known because this has happened over and over and over. Why do I keep going back? Hope springs eternal, but this is ridiculous. I give up. read more

This is the worst McDonald's I've ever been too. Save yourself some frustration and drive a few more minutes to the next Mcdonalds. The drive thru lane is not set up well and makes it easy to cut in line. Don't bother wasting your time to complain to the employees when you get skipped, because they will make excuses and happily serve the line jumpers before you. This has happened to me many times and I will not be back. I can buy an overpriced old salad somewhere else. read more

Horrible service! They mess your order up all the time or forget to put sandwiches In the bag, forget reciepts and give you hell when you try and tell them they screwed up. read more

ordered fries extra cripsy. she she looked at me funny. and then she went to go ask someone and then rang my order. i should of checked my order before i got home. guess what? not crispy at all!! freaking soggy and nasty. read more