Incompetence on a level that's hard to beat. Wildly inconsistent customer service, often understaffed, technical difficulties abound, etc. Whether my order is massive or a single item it's virtually always wrong, but at least the wait is long. read more

Would not really recommend this location because the food is not the genuine I always look forward to eating McDonald's but every time it gets more and more disappointing read more

This location never gets my order correct, always leaving SOMETHING out. And when the matter is brought to the attention of an employee, they always act annoyed and offer no apology. It happened again this morning at the drive-thru. And secondly, although the hashbrowns appeared normal, they tasted burned (as if the fry oil was old) and were lukewarm. This location is DEAD to me. read more

Food is bad there!! It was hard as a rock and burn to black!! egg cheese mac muffin!!! It been sit there for hours.. don't eat there, Sunnyside McDonald's read more

I am about done with this location. The one bright side is the employees they are always so genuinely friendly. However, the female morning manager is about the rudest person I have ever met. This was the second morning in a row that she asked me to pull forward and wait for my order. Today I had already waited 11 minutes to get to the window, when she asked me to pull forward(for the 2nd morning in a row ) I said "No, I have waited in this long line just like everyone else" All for a sausage mcmuffin and iced coffee. I then did pull forward because I didn't want to hold anyone else up. When the nice young employee brought my order I asked what the managers name was and I couldn't understand it, something like Cochinta. This manager has made me want to start heading to Starbucks for my morning coffee. What is just as bad is time after time I am charged more then the menu price. For example the #2 is on the menu for $5.29 yet when they ring you up it is always $5.39. The same with the Hashbrowns. I have asked the same manager about it 4 times. The only thing that has been done after her horrible attitude was the price of the hash browns were finally changed on the menu. The long waits, wrong prices and extremely rude manager make it hard for me to want to spend my money there. The owner needs to step in before a rouge manager ruins there business. read more

This is the best gourmet eatery I've ever been too. The food was delicious and tasteful and the employees were very nice. I have never been so satisfied with a meal in my entire life. read more

How hard is it to not put cheese on a hamburger? HOW HARD IS IT TO NOT PUT CHEESE ON A HAMBURGER??? Seriously, I don't know why I keep giving this place benefit of the doubt, thinking *maybe this will be the day they get my order right* but I do. I work night shift and "occasionally" I crave a late night junk hamburger, so I'll grubhub McDonald's. Every single time I order a double hamburger, cheese is nowhere in the title, and every. Single. Time. They put enough melted cheese on my burger to feed a small army. Like covered in cheese. I can't even suck it up and just scrape the cheese off because it's everywhere. Are you guys doing this on purpose? Do you just like messing with people that are having a long night? I don't understand how it can be EVERY TIME. It's so bad that I'm spending my time writing a freaking yelp review of a McDonalds. Save yourself the frustration and go literally anywhere else. read more

Rude drive thru staff. Brought to their attention they were charging me more than what the menu said. The kid did nothing. Treated me like an idiot. I ended up paying what he charged! I will not go here again. read more

30 -40 minutes waiting . They don't include everything they ordered. terrible place.

Read it 10 minutes for a hash brown and when I got the hash brown it was ice cold. Unacceptable I can't even believe it and they wouldn't even give me a refund shame on them. read more

I drive for Uber Eats and they have a couple employees here who are very rude. But I have had a couple okay experiences so I'll leave it at the two stars it's already at. read more

This new McDonalds is not good. First staff is short and rude. Ordered artisian chicken sandwich asked for extra mayo --- 20 cents extra!, asked for pickles --- 25 cents extra! Then I get my order to go there is no ketchup packets in bag. I ask for ketchup she hands me one packet! I asked if I could have 5 more (I like ketchup with my fries) she said that is 50 cents extra! A guy next to me wanted one more ranch dipping dressing because he only got 2 with 4 orders she said they were 25 cents each! Customer next to me had a fit. Furthermore fries I got were the ends of the batch...cold stale and dry asked if I could get fresh fries she retorted "did you eat any?" I said "yeah that's how I know they are cold and stale"...she refused to give me fresh fries!...FYI I only ate 3. Goodbye McDonalds...Jack and Carl are my new friends! Complained to corporate I was so miffed. read more

They mess up my order every time. Seriously. Every time I have been there. Clearly this is my fault for continuing to go to this location. And why no napkins? Ever? Do napkins really cost that much? Less than an unhappy customer? Next time, I will write down the phone number at the pick up window and call my complaint in. read more

I've been waiting for my food for 20 minutes and no heads up if it's done yet.. This has happened numerous times.. Looks like they got high schools kids in training... read more

Oh my 25 minute wait for cold hamburgers in the drive through at 11:30 at night. the buns were hard on the edges. 5 thumnbs down

there is currently 6 cars ahead of me and it is 11pm. i have been waiting more than 15 minutes i work at a drive through fast food restaurant and i still do not understand how it's takes this long i come here all the time they have done absolutely nothing to improve. absolutely horrible location... read more

Very rude!!!!I just watched how they serve food , swept floor and again serve food, they do not wash hands at all or wear gloves. Be careful eat there. We left. read more

Absolutely terrible i order a chicken ranch snack wrap and the chicken was still raw on the inside its not that hard to cook chicken its probably a health violation. They should probably fire that cook because i bet it wasn't the first time doing this read more

Um, the fries are hard. HARD. Kettle chips hard. NOT cool. At all. The only truly good thing in my order was the caramel frappe. Not a happy pregnant woman. read more

So let's pretend that 5 stars is as good as McDonalds could be. I'm rating this one a 1-star. I just received two burgers where the wrapper was wet with grease and both the top and bottom buns were *soaked* with grease. Like literally someone took a ladle and poured grease all over. The bread was soggy all the way through. It was disgusting and inedible. I threw it all away after two bites. May this serve as a warning. If you want McDonalds go to a different one. read more

Not sure how many times I have to say "no flavoring" for my latte. Let's step it up, Sunnyside.

Forget about it. The cashier rang up the wrong order for me (a soda instead of a sandwich). Then she didn't know how to process the refund. Waited forever in line, then the manager finally came over to help her. He acted like he was high on something. Glad to finally get my food and go home, only to find my McGriddle didn't have any cheese or egg on it. Could have gotten a sausage muffin for 1/3 the price! Will never EVER come here again. read more

Slow service. Floor was incredibly sticky by drinks (gross!). May be fancy and new looking but inefficient and won't look great for long at this rate. A woman was waiting for ice cream right before me. Really? That should have been a sign. It doesn't even need cooked read more

This is my previous review.heir landscaping sucks. Waiting for a bus at 11:00 pm Friday night and their sprinklers come on and soak the bus stop and me. Found a place close to the stop where only the back of my head got soaked. This time when the sprinklers came on it wasn't so bad as another sprinkler head had been broken so the spray wasn't so bad. This Macdonalds sucks stay away. they don't care. read more

Just ordered a sausage McMuffin with egg and they forgot the egg! This isn't the first time messing up a simple order. Plus the a long wait time for 2 breakfast sandwiches and 2 hashbrowns. Seems very ineffective going through the drive-thru. Isn't the drive-thru suppose to be more convenient? Seems like the sunnyside McDonald's needs to take notes on how other McDonalds are run. read more

McDonald's - This is a sausage McMuffin with egg except they forgot the egg! Can't believe they got the order wrong on a simple breakfast order. - Fast Food Near Me - Happy Valley, Oregon

Everyone is always very nice. I had to go in very late one night, their employee Lauren was very considerate and helpful.

I've been impressed with the staff here. I get my breakfast here every morning (just an oatmeal or yogurt parfait) and the average time in line is less than 3 min. Well trained staff and friendly read more

Terrible workers messed up everyone's prefer, manager is very rude. Very clean but bad employment here. Very disappointed

Nice! Cleanest Mickey d I've been to. Wish there was a playground though. We spilled our ketchup on the floor and they were so nice about it and cleaned it up. I don't eat fast food but my boy liked his fries and cone! read more

20+ minute wait in the drive through lane. At 1:50am. I hope I get my food before I have to go back to work. They made it right they gave me my food for free read more

I had to make an account just to give this place a one star. All I ordered was a 6 piece chicken nuggets and am still waiting on them it's been an hour now. This is not the first time I been waiting this long for a small order. When I asked what was taking so long the told me they wanted to get the big orders done but people will keep coming in and ordering food. Unbelievable. read more

If I could zero stars I would . Horrible service George took about 15 minutes to take our ordered seem like he didn't know what he was doing . Make errors on our ordered gaved me a medium size soda when I paid for a large . Forgot to order my hash brown. And now causing me to get up and ask for it and my food getting cold . Jose the manager didn't care and I asked him for my hash brown the least he could of done was gaved it to me but wanted to charge . Worst experience ever. read more

If I could give this place zero stars, I would. I had to wait in the car line for over 20 minutes just to get to order. When I finally was able to, not only were they rude but they also were out of half the menu items. It took near 40 minutes for me to get out of the drive thru. You'd think waiting that long you'd end up getting hot food. But no, cold fries, cold burgers, unsweetened tea when I ordered sweet tea. Absolutely ridiculous. I will never be back to that McDonald's. The worst customer service I've ever experienced at a McDonald's. read more

Went through the drive through and ordered a grand mac, a jr mac, 2 fries and 2 root beers. I got home and they gave me 2 junior macs instead of a grand mac and a jr mac. I called to complain and they told me that without a receipt they couldn't do anything, they didn't even offer me a receipt to begin with. After attitude from the worker I asked to speak to the manager (Sandra) who rudely asked me to call back cause she was busy. I told her no and explained my situation and after many excuses and a whole lot of attitude she told me " just come get a new burger, bye." This McDonald's needs to give their employees an attitude check. read more

So We decided to stop on our way home to get two sodas. Went thru the drive thru. First McDonald's to make us wait to order. When I ordered my first drink that guy said "is that all" like he was disappointed on what I ordered. Then after ordering we get to the first window, the car in front of us had cars in front so we couldn't get to the window. The guy Travis, looked at us and then at the car in front of us and told us we can go more forward. We told him we will wait and he looked annoyed and shut his window. As we went forward we saw him telling another guy Jose about what he told us and telling him we could've gotten forward. All for a 2.00 order. If we would have gotten closer it wasn't going to get my order any faster and I probably would have hit the guy in front of us. Not a good experience for our first time at this location. read more

If I could give no stars I would. First they messed up my order and tried to charge me again for the "correct" stuff. While all this is happening there were 9 cars stacked up behind us. As a business they should know sometimes losing a dollar for their mistake is worth being timely and keeping customers happy. Then on top of that they gave me the wrong order. They need to figure what's not working there as both the manager and employee were rude to me for their mistake. read more

Hands down, the single worst McDonald's restaurant I've ever visited. Keep telling myself to give them another chance seeing as they're close to my house. On not one of those 6 or 7 occasions over the last few months have the managed to get a single order correct. Tonight took the cake though. Was happy to skip the typical 15 minute drive thru line and make it to the window in under 5. Noticed after being handed my receipt that instead of my #10, the receipt showed a 10 piece nugget meal (with "no sauce" on it mind you. Thanks for asking on my wrong order). I politely let the lady working the second window know and was met with an eye roll, attitude and not apology in sight. Tells me to wait cause they have to make my burger now. Whatever, I wait the 4-5 additional minutes and receive my order. Drive home and dont take a single bite of my burger, or the fries that could double as a blowdart they're so cold and hard. Bottom burger bun is literally folded in half and soaked completely through with grease. Top bun has about a 1/4 of mayo slathered on it and 2 giant finger indents on top. Look down and theres a nice little pond of grease filling the bottom of the box. Awesome. I'm pissed at this point but my girlfriend who also hasnt eaten since this morning is even more pissed. She grabs the receipt and food and heads back over. Lomg conversation short.. the manager tells her that, no, she wouldn't eat the food either and that she is going to refund us because, get this, THEY CANT COOK THE FOOD ANY BETTER THAN THAT.. I'm sorry, what? Got my $12.18 back, and promptly went elsewhere. Unbelievably horrible. Only thing that could save this location is some top down staffing changes. Wish I could afford to buy a franchise and not give a flying f**k about it.. read more

I always modify my order and they have only ever messed up once, props to them. Very quick service and friendly employees!

For fast food, this McDonald's is the slowest one I have ever been to. Not only are there no customer service skills whatsoever, (and I mean RUDE) orders are almost consistently messed up. No one seems to truly know what their doing there. Make sure to double check before you leave, because by time you get home, and realize you didn't get what you paid for, you'll return to the restaurant and they'll just try and give you what was missing and your NOW cold food bag back. read more

The place is usually lacking in speed. They shut down their credit card machines late at night or something? But went tonight Mallory was on it and got me my food quickly, and correctly. She portioned everything in my burger perfectly and it was great, my fries were hot, and she was quick to take my order at the intercom. McDonald's needs more people like MALLORY! read more