I went this morning, my girlfriend got the burrito, I got a drink. I went inside to use the facilities. No toilet paper. No soap. Oh dear! It says employees wash hands. Bo soap? read more

Super clean restrooms and friendly staff. Great stop before heading over the basin! Stopped for coffee at the shell as well.

The breakfast crew is legit. I'm in and out of the drive thru in 5ish minutes or less, even if there's a line.

Their soft drinks always taste horrible. If I have to pay so much money to order food I would expect my soft drink to taste like And in this economy?! Lol ikyfl! read more

So what happened was when my brother got food from my grandma, my aunt, me and my mom they literally forgot the 3 4-piece nuggets like wtf and my sauce they forgot my sauce too like damn yall need to do better than that. read more

Don't come here. They don't come to the front to take orders they let the kiosk do everything. My cousin waited 39 mins to order because he had cash only. They are out of everything so the manager doesn't order things to keep it in stock and the trash cans are overflowing and urine all over the floor in the bathrooms. Trash cans overflowing there too. read more

McDonald's - Trash overflowing - Coffee & Tea Near Me - Henderson, Louisiana

Stopped in and paid for 2 vanilla shakes. After a 40 minute wait, we walked out without the shakes and couldn't get anyone to come to the counter to process a refund. So I wasted $7 and 40 minutes. Can't even fault the staff. The few folks that were there were working hard and were very stressed. Shame on the owners and management of this location. Never again. read more

Trash!!!!!! Do not come here horrible service. Asked for a hot and spicy and a small fry, they never rang it up, got to the window and she said she didn't know what to do about that and walked away. read more

Avoid at all costs. 30 minute waits, urine overflowing from the urinal all over the floor. Terrible stop, close it down.

So it has come to this, Yelping about a bad McDonald's experience. Sigh.... Normally, if I have a truly terrible experience, I bring it to the manager's attention. This, however, is an interstate Mcdonalds and I was in the middle of a 1,000 miles in one day journey. As a previous yelp-er mentioned, they flat-out refuse to take your order here. It is touch screen only. Yet they have a counter with registers and people behind the counter. What for, decoration?? Once I placed my order, it took forever, despite the fact that there wasn't anyone in front of me in line. We get our food, hit the interstate, and I open up what was the worst Egg McMuffin I have ever tasted. It was burnt to an absolute crisp. The fries were also stale and so was the chicken. I was so mad, I put in a complaint to corporate via the McDonald's website. I got one standard e-mail from corporate saying that they will look into it, and one e-mail from the district manager saying that they will retrain. That's it, no effort to make it right. This is the worst McDonald's location I have ever been to. You have been warned. read more

I waited at the register for about 5 minutes to make my order... nobody came so I used the kiosk and then waited another 10 minutes until I asked somebody to please ring up my order (Savannah) she rings me up then tells me you got a frappe I said yes she said I'll get to your order when I can... I said what does that mean? She replied it means... and said nothing just walked away... I'm now about 25 minutes into waiting for to 3$ bundles and a frappe... as I'm waiting I'm watching the burger guy... skinny man with his mouth hung wide open playing with his mouth with his gloves on... as Savannah places her hands with no gloves on on top of her head and then puts somebody's food together. I then watch the skinny man dig in his nose the little girl on the shift asks me if I got to order I told her yes and she asked me what the other girl told me I told her she said she doesn't know when she will get to my food Savannah walks up behind us and says what did I say I told her and then I asked her her name and told her she doesn't need to explain to me why she said it. Savannah then walks off pissed and goes in the back comes back out by the fryer and says she can fuck off... go the fuck head... I laughed because who employees these kids?! The little girl apologizes and says I'm sorry she has anger issues the bigger man says he's sorry as well. I told him no need to apologize this happens every single day I come here... and I only ever come for a frappe... this is ridiculous the store manager should be there 24/7 until the store is in order... how can you even go home knowing that the establishment you run is out of control! The manager I think his name was perry was just so lost... read more

This McDonald's is the prime example why we SHOULD NOT pay fast food employees $15 per hour. The manager should make minimum wage as well, as poorly as this restaurant is managed. My order was placed, it was paid for at 9:35 pm. I was asked to pull up to the 3rd window they installed at the end of the building. At 10:15 I circled around the building and passed thru the drive thru I was waiting on a Carmel Frappe and a 10 piece chicken nugget. I told the manger I wanted my order remade. She gave me the chicken nuggets and one new fry. Nothing else. Still no FRAPPE, all of my other items had sat for now almost 50 minutes cold. She's absolutely in the wrong profession. I will be seeking the GM or Owner. This restaurant is horrible. read more

I'm shook right now. Just went through the drive through and it took 20 minutes to get 2 chicken sandwiches.... when I asked for keychup the lady at the window said they are OUT OF KETCHUP!! I don't know if I should laugh or cry Had to come back to edit when I realized our large fry only came with about 15-16 fries. I know this is a McDonald's but cmon maaan read more

McDonald's - "Large fry" - Coffee & Tea Near Me - Henderson, Louisiana

The worst service ever!!! I'm usually really patient with fast food workers because I know it can be hard sometimes. But this place NEEDS the review. When we first got to the store they were like 5 employees sitting on their phone and talking to one another while we were trying to order. None of them offered help (they weren't clocked out because when the manager came out all of them tried to hide, and the manager told them that she was taking 30 minutes off of everyone that was sitting down) , until one of the 2 employees that were actually doing something came to help us. We were waiting there for about 20 minutes and the food wasn't coming out. I went to register and asked to cancel my order and only then they gave us our food. When we came out of the store an employee that was sitting outside on her phone since we had gotten there was screaming at what appears to be the manager. This might make me look like a karen but I promise I'm not I don't usually say anything if I get something wrong on my order but damn this is place is more chaotic than my love life ‍ read more

McDonald's - All the fires pretty much looked like this - Coffee & Tea Near Me - Henderson, Louisiana

0 starts these people are rude and will make you sit for 20 minutes before they take your order. there was no line at all no one inside and we still sat there for 20 minutes. read more

Last time I checked raw onion did not come on a McChicken. Seemed intentional and a lot more subtle than spitting in someone's food. Aside from my food taking forever the staff seemed pissed to be there, at least the manager was rightfully yelling at her employees for the lack of work ethic. Solid case study to justify lowering minimum wage. read more

This is the type of food This location is serving people unbelievable the workers have the nerve to hand this out to customers at this point no one can enter the restaurant so the food they preparing is for drive-thru and they can't even get that right gosh if you don't want to be there just quit read more

McDonald's - This is suppose to be a McDouble...REALLY! - Coffee & Tea Near Me - Henderson, Louisiana

In my 34 years of life, I have eaten at many a McDonalds all across the sweet soil of the United States. It was on July 7, 2019 the day of our lord that I experienced the WORST service imaginable at any McDonalds eatery. Let me attempt to recount the failures of today's visit. 1. Not a soul behind the front counter, all wandering customers were herded to the Touch Screen Kiosks. 2. Kiosk was working and in cleanly order, the only aspect of this visit that performed as expected. 3. Took a number and walked to the dining area. I notice the tables scattered with other numbers with no one sitting at them. Left abandoned by customers of old, I wonder if they were ever served. 4. I wait for my 2 person order to be fulfilled, patiently; 15 minutes go by. I move towards the unmanned front counter to locate my sustenance. I join another dozen customers standing by in various stages of vexation. 5. One employee happens to peek her head around the corner, and quickly retreats. I see in the back 3 employees huddled around the fryer chatting, their hands looking idle. Finally numbers start being called, and I get my food from the counter. I guess the number I got from the kiosk meant nothing. 6. First thing I notice, they didn't hand me the 2 drinks on the order. I have to stand there an additional 5 minutes for someone to emerge and hand me the drinks. 7. Take the food back to my table and begin to unbag the feast my wife and I were to enjoy. There is no sweet and sour sauce for the nuggets. I return to the food purgatory that is the lobby. Wait another few minutes for an employee to timidly surface. They tell me there is no sweet & sour sauce. They give me Ranch as a consolation. 8. There is no ketchup dispenser near the soda dispenser, I am forced to beg these absent employees for packets. The first woman tells me they DON'T HAVE KETCHUP! The second one we flag down gives us a fist full of packets. 9. I open my Big Mac carton to find one of the meat patties is curled and not centered on the bun. The cheese has similarly missed the mark & is uncentered. It would appear this sandwich was made hastily & recklessly. What was supposed to be a quick stop at a McDonalds was an hour long affair. I was delayed in my journey home & my time was usurped. The service was non existent, the employees were cowering in the back, making strong attempts to avoid customer interactions. Beware to any who travel here. Heed my warnings, choose any other location to dine. read more

Lazy people! Closed 20 minutes early on a Friday! Don't even answer to tell anyone they were closed!

Horrible horrible I'm not one to complain but.. very discouraging when they make you pull up and wait 15 minutes for this when it's completely wrong and cold, hard. read more

McDonald's - a receipt for a take - out order - Coffee & Tea Near Me - Henderson, Louisiana

I ordered a 10 piece nugget and got 9. How hard is it to count to 10. Negative 5. ........................,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, read more

Place is usually clean and fast depending on who the manager is and how well they have the staff under control. But, it's one of the best gas stations and McDonalds in this part of the state. read more

OMG after while you won't need anyone at the cash registers. We ordered on the kiosk at 2:07 and we didn't get our order till after 2:30. They had workers but only interested in the drive up . They didn't come to our table until we went ask about our order and then they gave us an extra fry . We really didn't need the fry my husband ordered a salad. I do not recommend this McDonald read more

Horrible customer service. Had an add on the menu outside and didn't tell me it wasn't offered , until We received the food. Horrible place never going back there again. read more

I'd give this place 0 stars if I could yo... on June 30th at 9:30 pm I went for food after the firework show. I sat in that line for about 35 minutes before they took my order. The only reason I got my order taken was because the 6 cars in front of me were fed up and left without their order taken. It is 10:40 as I write this I JUST GOT HOME FROM GETTING MCDONALDS THATS 5 MINUTES AWAY FROM MY HOUSE WHY AM I HOME AN HOUR LATER??!!! the young people there are rude as fuck while the older nice lady tries to resolve all the problems they created. I asked for tea she said there's no tea but we have lemonade if you want lemonade so I said sure I'll take lemonade I get to the window. They give me my food no drink I sit there waiting for a drink while the girl is right there making drinks she didn't even acknowledge me or ask if I was missing anything! I honked my horn and told her I was missing my lemonade which she responded "there's no lemonade we about to close" like ok?? Maybe it shouldn't have been offered.. or there was lemonade and she didn't want to make it.. either way this place needs a new crew that can handle the small dinner rush they get!!!!! read more

Dirty bathrooms, out of paper & obviously not cleaned in a long time. Restaurant stunk like bad grease. Thankfully was able to get drinks on gas station side. Don't go here! read more

Ordered a double cheeseburger and they didn't have any condiments on it, NOTHING! but cheese.

I ordered two burritos and they were ice cold:( and not even wrapped open the wrapper and everything was falling out

Soo, stopped for an order of fries, simple, right? Wrong. I was told to pullover to the waiting parking slot. There was another car waiting beside mine. We waited and waited in the sun while other cars went right through. Every once in a while, one of the employees would stick their head out and look to see if we were still there. I think they wanted us to just drive off. The guy beside me finally went in and I drove around again, waiting in line. Teach these teenagers that this may be a joke to them but some McDonald's are always packed because of SERVICE. They smile, have fun and are learning a valuable lesson about life. read more

A terrible place, the worst McDonald's I have ever seen. Slow, bad service, cold food, no ketchup or napkins, trash was overfilled and restroom was disgusting. read more

Wish I could give a lower rating by far worst McDonald's I have been to ever. Terrible food even for McDonald's there was trash and food all over the floor multiple employees walked right by trash piles and filthy tables. Fires were all burnt. The smoke house burger had no barbecue sauce instead an offensive amount of mustard. No napkins of ketchup out when you asked the employees they appeared annoyed. I would recommend taking back the franchise rights at this location. Health department? read more

Waited an hour just to be told that what I ordered wasn't meant to be on the kiosk. Only saving grace was the manager (one of the only people who would speak more than one or two words to me), but still, an HOUR to tell me that? After I both originally ordered it and checked on it after 30 minutes? read more

Definitely worth the stop. Friendly staff, Fresh French fries, in and out quickly. Always a pleasure