always lousy customer service, dine in or drive through they can care less if you're there.. food…read moreis seldom right. they're on their fourth manager in a little bit over a year..

15 minute wait for a cold stale burger patty. There are burger joints HERE that serve a fresh…read morecooked juicy warm burgers in less time. Menu shows bone in chicken WINGS. What I got looked like minced chicken terds and they are cold too.WHATASHAM AND THEN THEY TOLD ME TO PULL A ROUND AND WAIT FOR FRENCH FRIES. I didn't order French fries

Fast service at drive up. Food (chicken sandwich and fries) hot and fresh. Wish they could teach…read moreall drive ups how to operate.

I run through this drive through at least once a week, am always met with friendly faces, efficient…read moreservice, clean food. All of the food is accurately ordered, hot, fresh and delicious. My only compliant is I hate when they walk off with your food in the driveway and then hand it to you at the end. What the heck? that seems so dumb and a waste of time, plus you are cooling off my hot fresh nuggets. Please stop that one stupid policy, you are not saving anyone any time.

Not every Freddy's is the same. But this Freddy's in Hot Springs is a good one. The folks for…read morefriendly. The food is good. And lots of good cleaning of tables was going on. The only complaint I have (the reason for the 4-stars) is that the floors are not being well taken care of. Lots of trash, lots of fries, etc. just looks dirty. I even slipped on a packet of seasoning. Other than that, I appreciate it my experience and food at this Freddy's.

This is now the third time this has happened & why I am contacting you. Three times now, our…read morechocolate ice cream has been almost completely melted when we immediately get it in the drive thru. Tonight, we asked why it's always melted and the girls at the window said they shut their machines down an hour before closing. This was at 9:45 on a Saturday night, and other times we have come before then. We stated, then "you shouldn't be selling it." And "that would make it a milkshake then." When I said I would be contacting the owner of this location, the girl clearly with an attitude (right in front of us with the window closed) said, "SHE DONT KNOW THE OWNER!" while laughing with the other girls working. It took 4 different people to get our refund for the chocolate ice cream. Everything about this experience tonight was disappointing. We are frequent customers and now will not be returning for ice cream.

It's like Disney in Arkansas. The workers constantly have to be greeting etc you can tell it's…read moretaxing. Entertaining concept though and they seem to work hard to make sure you're happy. Surprised at the diner vibe as outside just thought I was going to step into a typical fast food joint. Glad it wasn't. The burger is good. I'd rather a different bun though. Had the double and yea that's a little too much meat. The fries are good. Would love to see them offer a steak sandwich as they sell other meats frozen. The kids enjoyed their enthusiasm and the free ice cream of course.

Let's start with the hardest working young lady I have ever seen, it was beyond impressive to see…read moreKayleigh work. Every step she took was efficiency, whether that was opening doors for customers, dishing out hot fries, putting a smile on some kids faces with ice cream or bussing tables, operating the register, helping the cooks. I was blown away at this ladies work ethic. What ever she is making, you need to double that. Wow my wife and I are so impressed it's all we could talk about. Next is the food, the menu is simple and it doesn't need to be more than what it is. Burgers, chicken sandwiches and grilled cheese. They stick to what they do best. The burger is served HOT and fresh, all the fries you can eat and wow they are deserving of this 5 stars. Diner vibes, great food and great service. Wish we had these in Houston!! Great value for what you get!

Great hamburger. Worth the wait. Will be back for another burger and maybe ice cream next time.read more

This place felt straight out of a movie - it was so cute and the atmosphere was awesome. The burger…read moreand patty melt both were so juicy and flavorful!! We also got the swirl cup with strawberry and cheesecake added in - 10/10. The staff was friendly too!

It was very quick and easy pulling up to the drive thru to receive my meal that I paid for with…read moreApplePay. They have an estimated time the food would be ready- the food was ready, it was hot and the fries were cooked perfectly and I requested extra seasoning on the fries when I placed my order online- they gave exactly what I asked for I love Zaxby fries...love them Great customer service too.

Salad was good and fresh, but chicken tenders were cold as were the fries and wings. No soap in the…read moremen's bathroom!

Definitely worth the visit. Salsa is made with roasted vegetables. Tacos are available on crispy,…read morehomemade soft corn and flour tortillas. The soft corn are some of the best we've ever had. The chipotle sauce was like a bbq sauce...very tasty. Carnitas had good flavor but could use a sauce, which they have options. The fried chicken tender on the southern taco lacked flavor. If you're a fan of fish tacos from Rubio's in California, these are meat identical flavor. The red snapper was fresh and flaky. And there's many more taco options. We had a training server but he was very pleasant and knowledgeable about the menu and options. And then there's the margaritas. Had the hibiscus 'rita. Priced very well and better than other restaurants in the area. We will definitely be back.

This saddens me. I…read moreLOVE Capos. It is my go-to place for a la cart tacos and house margaritas. I've been there dozens and dozens of times. Tonight was different and something has changed. We got there at 5 and we basically the only table (4 people) in the main area. Ordered margaritas and guacamole, chips and salsa. None of those items arrived until 5:30. Ordered tacos and additional drinks which didn't arrive until after 6pm. When the food came it was incorrect and missing tacos for two of our guests around 6:45. When the bill came at 7 it was wrong in all kinds of ways. It took our waiter a very long time to correct and it was still wrong. At that point we decided to cut our losses and just pay it and depart. Something has changed. The food that came out was good. But the service and organization was the worst we've seen. Also. In visiting the restroom it appeared it hadn't been cleaned in months and months. The mold build up on the grout was terrible. (Photo included) I'm so hopeful things will change back and service, cleanliness and staffing will improve because this has always been my favorite place.

I went to this Panda at 9:40ish p.m. I expected the food to be dry and not fresh. I was wrong,…read more there were many good choices. Even though it was almost closing time, the staff was welcoming friendly.

I know this place does not have the best ratings, however, I love their Walnut Shrimp and Peppered…read moreSteak. I have enough to eat it again tonight, and I'm not sorry for enjoying it.

Figured i'd put this out there, good food and good service! The lady was very sweet and thorough…read more And to the upset customers... You'll receive what you give off, with that being said pray over your food and your experience before you ever get there! If you've got a shitty attitude, you'll most likely get a shitty experience. Get happy and go eat. Its that simple. -A.P

3 stars only. I found plastic in my chicken cheddar ranch burger and the crinkle fries were cold…read more Other than drive thru employee is super nice and the French onion dip & Swiss was really good.

We stopped in to grab a bite and the order was messed up. We ordered two number 7's with LARGE tots…read moreand Root Beer. The carhop brought us our order and handed us two MEDIUM drinks, a small tot, and a small fry. We told him this was wrong and he looked at us as if we were aliens and our skin was turning purple. He said "ok, I'll be right back" turned around and went back inside. Upon returning, he brought us our correct order but our main entree was as cold as our ice cream. He seemed to be under the influence of something, not quite sure what it was but we wont be back!

We ordered 2 burgers and a small sonic blast on our way back to Houston. Car hop came out, read us…read moreour order, gave us the 2 burgers and a spoon for the blast, but no blast. She then seemed shocked when we asked for it. It took an incredibly long time, during which time other ice cream orders came out. When we did finally get it, she seemed annoyed that we 'inconvenienced' her.