Great food, better service!! I loved the food here. The burger tasted like waigu steak, just as a burger. The ambience there is wonderful. I walked in and was blown away by the beautiful golden arches they have there. read more

McDonald's - Me and the boys - Coffee & Tea Near Me - Jamestown, New York

AVOID! I will NEVER come back. My visit today resulted in me filing a police report! I was taking pictures of the signs, lobby, and was going to take pics of my food once I got it. I noticed staff member on drive thru picking their nose and itching their crotch! I watched to make sure they weren't going to touch any food and continued to take pics of random things in the store. All of the sudden this big door dash/uber eats/ instacart/ spark driver guy flew back into the handicap spot he was parked in and ran into the store yelling to the staff in Spanish about me taking pics of him demanding my phone. 1. I didn't even notice he was parked in handicap until looking back at the pics. 2. I wasn't taking a pic of him, I was of a sign. 3. He postured threatening over me and demanded to see my phone and looked through it. 4. The manager/ his friend started yelling at me and looking through my phone. 5. When a guy stood up to see what was going on defending me I mentioned the police the driver guy took off FAST. Avoid this place! read more

McDonald's - The manager let her friend harass me and go through my phone because he thought I was taking pics of him illegally parked in handicapped - Coffee & Tea Near Me - Jamestown, New York

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If I had a dollar for every time, the Puerto Rican lesbian lady that works there in the mornings was rude to me, I would have free McDonald's for a month, I swear. Today was my last straw with her, and all over a stupid thing of syrup. First of all you work for a multinational, multi-BILLION dollar company. You've been rude to me *every time* I ask for *anything* extra, or things that should come inside of my bag already like napkins and utensils. Then when I ask for something as simple as syrup or jam, you usually jump in front of the person that I'm talking to- which is very rude on your part- then quickly tell me how much I'm supposed to pay for that minuscule little condiment that I'm asking for. Ask yourself do you think that I'm going to throw accounting off balance enough to get audited for you handing out a single solitary syrup or a single solitary jam? Do you think that corporate is going to write you up and have your job for $.32? Do you realize that it's so tough out here today that people are sensitive to things like this because gas and food are so expensive to begin with already? Or are you so oblivious in your tiny boxed-in little world that you don't know how to carry out customer service when you're in the business of customer service? Of course, all of these questions are rhetorical. But you don't strike me as the type that's intelligent enough to even comprehend any of the questions or the word "rhetorical". Get a life lady, seriously! And lighten up on your customers and your staff, you might get a different response from the ones I've seen you get from people while I was door dashing even. You're just not a nice person at all. And you don't belong there in that environment. This is me being really nice. So take all of it as you will, but make sure you take it like a champ, chief. And by the way, I posted the picture with my hand in it so you know exactly who I am. I don't have to to be a keyboard warrior to get my point across. Trust me when I say this is the only interaction outside of a friendly one that you want with me. I promise you. read more

McDonald's - The syrup... - Coffee & Tea Near Me - Jamestown, New York

Laziest crew for the easiest job.... I got told they "we don't carry that" when asking for orange juice. Mind you i'm staring at it on the menu. If you don't wanna do your job find something else. The drive through was completely empty and morning crew was too lazy to fill a cup with orange juice LOL. Go to literally any other mcdonald's in the area, these trashy people don't want your money anyways. read more

The food was fine, but they have no heat at this location right now, it's 5 degrees outside, and all the employees are doing their job with winter coats, hats, and gloves on!!!! Do better Mcdonald's!!! Close shop until your heat is back on!!! Your employees are suffering.... read more

Please hire more people. This place is a shit show. In drive through for 30 minutes. Mobile app and already paid or I would have left. Burger King across the street would have been 5 minutes at most. I feel bad for the employees that are trying their best but, they cannot keep up. read more

DO NOT order delivery from the N Main Street location. Second when ordering breakfast for granddaughter and myself they did not include butter and syrup. Happened again today. $30 for an incomplete delivery. Glad I ordered her an extra piece of sausage; those expensive dry pancakes went to the dogs (I do not keep butter and syrup in the house bc I do not use either). would give them no stars if I could read more

Stopped by quick before heading out of town. NEVER. AGAIN. Found this in the steak biscuit.... Wtf?!? read more

McDonald's - Cat or Dog claw? Tooth? Who knows - Coffee & Tea Near Me - Jamestown, New York

This is the worst McDonald's I have ever been to. No one is working. Drive through woman was extremely rude, she did not understand how the app works.. YIKES read more

Waited half an hour in the drive thru before employee even said anything to the car in front of me. Spent another 20 minutes waiting for my turn and when I got my food the order was wrong. This Mcdonalds needs to be closed. read more

The workers are very unprofessional , always on their phone , food is either overdone or under done if done at all . I will not be coming back to the store . I'm not waiting for 45 minutes for a burger and fries so that they can play on their phone read more

To me dirty bathroom means dirty kitchen. Their bathroom is always disgusting when I visit- which isn't very often. It is obvious the owner doesn't care. read more

If you want to wait 20 minutes for subpar "fast" food, try literally any other place in the city. During my visit today, I ordered 2 drinks and after waiting all that time, THEY SCREWED IT UP. I got 1 straw and instead of a Coke, I got a Root Beer. It's almost comical. read more

most of the employees not all but a good majority are rude and talk crap to you when you say they did something wrong. 0/10 would never recommend this one. it needs shut down for real. read more

SLOW. STILL SO FUCKING SLOW. I'm so tired of waiting in these lines for MY ENTIRE BREAK. Wtf. Like it shouldn't take 30 mins to give me some damn nuggs. It's ridiculous. My S/O worked at McDonald's I know how this shit works. It's not the hard. LAME read more

My four year old loves chicken nuggets and fries so we frequently stop at McDonald's. Every time I've gone to the location, the service is slow and they always seem short staffed. I don't recommend the drive thru if you're in a hurry, it takes 20 minutes plus. read more

Well this McDonald's has some of the worst service i have ever experienced. There is never more then one register open. If you are in a hurry do not go to this location. read more

This location is horrible. The food is horrible and sits too long. The service is beyond bad. The managers are rude and unwilling to correct problems. I gave 1 star because the young man who works drive through and takes the order and money is very cheerful and even sings. If it wasn't for him I'd give minus 5 stars. Visit any location but this one! East 2nd St location seems to be the best so far, good food, very cheerful woman at the drive through window. read more

Horrible service. The person taking our order huffed at me to start. When I got to the window to pay she shut it on me and walked away with out a word. As we were waiting on her to come back we noticed only one person in the whole kitchen was wearing a hat! Told them to forget my order and I went somewhere that understands what food safety means. read more

This McDonald's does not deserve only 2 stars, the drive thru was quick, and they even overfilled our fries which is always a plus.

Best McDonald's in area! Staff is chilll and food is fast and delicious!! Second Street one is disgusting

Somehow, everytime I go here, I have some kind of issue. Whether it's waiting 30 minutes in the drive thru line, or getting something wrong on my order. Tonight, I stopped here to get my son a McFlurry after he had a great basketball practice, because where else do you go in Jamestown in December for a quick ice cream. I also planned on ordering a Mocha for me. I got up to the drive thru speaker box and placed my order, and was told neither of the items I wanted were available. Wait, what? They have no ice cream or coffee? I was told the ice cream machine is broken and the mocha machine was also broken. So I decided to leave. The problem with the drive-thru at this location is that there is no good way to get out of line. We had to drive the icy back alley behind the shopping center which takes me a 1/2 mile or so out of my way to get back to the front of the shopping center. The only reason I still give them 3 stars, is that no matter how many problems I have, I still love McDonalds :) read more