It is pretty much like all McDonald's. The people there have been nice and accommodating and we are used to seeing the same friendly faces. The 2 stars instead of 4 comes from Thursday at ~1730 hrs when some new worker was present and felt she needed to interject her misinformed opinion on our child raising. My wife asked for a "boy toy" at the window for the Happy Meal. Some white female with short dark hair felt compelled to pipe up that boys can play with girl toys too. Nevermind that he already had the "girl toy" from another day, as that was no longer relevant. My wife didn't care for her tone, but I cannot attest to it, as I was not there. What was relevant was the unprofessionalism and unwelcomed coaching of how we raise our child and with which toys we let him play. People are free to push their agendas after work, but should keep them quiet at work. It is a personal offense as I do not subscribe to the popular PC/Cancel culture, so alienating customers is all that was accomplished. Maybe in Austin that would fly but I expect better here. read more

I have never seen ppl so rude in my life . The check out girl refused to wait on me and made the manager check me out . All because the guy at the front window didn't give me a drink w my meal . Then when I said I wanted a drink she walked off and said she wasn't losing her job over this . All I wanted was a drink w my meal . This is totally crazy read more

I ordered a quarter pound meal it was RAW do not go here unless u want food poisoning very bad customer service read more

McDonald's - A pink ass burger - Burgers Near Me - Jefferson, Texas

Be prepared to wait in the drive through for 30-45 mins. While the first cashier is to busy talking to the driver ahead blasting music. Then when you get to the pay window she's gone. Like poof! 5 mins later she comes back with a attitude. OH FYI if you haven't made it to the speaker to place your order better set up a tent. You are going to be there a min. So finally you get to the pick window and guess what NOBIDY IS THERE. I ordered my food at 2:43 pm and did not get my food until 3:16. There are to busy talking up a storm about nothing. The bathrooms don't do it. Just nasty as hell. Everyone there needs to be fired and have a new well trained group to take it place. PERIOD!!! The fries were cold and burgers were slathered with ketchup. Gross. Get it together.​ read more

McDonald's - Second window where you get the food. No one there. - Burgers Near Me - Jefferson, Texas

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For starters, we arrived with over an hour till closing. The ice cream machine was " out of use" because the lady taking our order " just cleaned it". Along with that, there were multiple hairs found in one of the orders of chicken nuggets. We asked for refills and were told that we would get them, and the lady never came back. Do NOT recommend. read more

Worst possible place I could have stopped. If I hadn't already paid thru the app before I came I definitely would not have come here. Sat in the drive through for probably about 15 minutes and they still never answered it. Went inside place looked horrible, food everywhere on the floors. They had maybe two cars waiting on food in the drive through and two people inside complaining they've been waiting for 30 minutes. So they weren't at all busy. I looked to see if they were even making any food and none of the workers were wearing gloves or hair nets and the floors were horrible. read more

went to the restroom, only 1 stall wasn't broken. The 1 stall that worked, DISGUSTING!! Trash overflowing, trash all over the whole floor, mirrors hadn't been cleaned in weeks.. went up front to tell them the bathroom needed attention and toilet pape, their response, we are out of tissue... lazy employees!! Should just be shut down. read more

Yelp really should start adding a "No Stars" category. This place fits the bill. We waited well over 20 minutes after placing our order through the mobile app. It was 9:05am when we arrived. Order was placed 10 minutes prior. I had to go to the actual dining room, only to find out that it was locked. There is a sign that clearly is posted to the door, that the dining room on Saturdays is open from 7am-7pm. (I have a photo of this) When I brought this to their attention, they simply shrugged their shoulders. What is the point in having a sign on the outside of the door stating dining room hours, and then not opening the dining room? Finally, the order was wrong. We paid for extra cheese on a Chicken Biscuit, and didn't get it. Yes it's $0.40 cents, but it's the principle of the matter. In Texas, there are no restrictions on dining in, and have not been in two years, from the government due to COVID, so why is this location's dining room closed in the middle of the day? Other restaurants in the area, including their competition, have open dining rooms. In fact, I cannot remember a time in months that the dining room has been open at this location in Jefferson, TX. Seems like they have employees that don't want to have to do their job. What I found especially amusing, in a sad way, the worker on the locked dining room cleaning the bathrooms, like there had been a rush of customers. Do not recommend. read more

McDonald's - a sign in the window of a restaurant - Burgers Near Me - Jefferson, Texas

This Location in Jefferson, Texas Has extremely call. Poor customer service employees are rude. It takes 45 minutes to get one hamburger. I'm amazed this place is still open. read more

Stopped here for a bathroom break and lunch while traveling. Both bathrooms smelled awful. Empty tp dispenser, empty soap dispenser, sinks, counter and mirrors were dirty. Would you eat here? Not me! read more

I have a medical boot on my foot, no weight allowed. Ordered on the app. Drive thru is NOT busy. I park and check in. I wait... cars come and go... I call the restaurant, it's been over 20 min... I hear the order had been ready Then " They could've come inside" NO I cannot bear weight on my foot. NO offer to remake the food just take it out to me. No apology. Cold old burnt food. Disrespect and old food. Jefferson,TX sucks read more

McDonald's - Don't worry about ACA. They will ask why you didn't come inside to get your food. Old and cold, no offer to make it fresh - Burgers Near Me - Jefferson, Texas

Located in Jefferson, much like Jefferson was located in Lewinsky in the Oval Office. Or shoiuld I say Oval Orifice. This McDonald's was disappointing because even though I meant a beautiful little cat there and fed him and made friends with him, I wanted to go in and get some french fries and use their bathroom, and they had closed the lobby really early like before 11. I was pretty surprised by that. read more

McDonald's - He got to eat at McDonald's, I didn't. - Burgers Near Me - Jefferson, Texas

We have been standing in front of the counter for 20 minutes. No one has come to take our order. So we left and tried to go through the drive through. We sat in the drive through line for 15 minutes and never got serviced. The service here is AWFUL. read more

After waiting at the counter with no acknowledgment for over 10 min to order I asked if anyone was taking orders - an employee behind the counter said she didn't have f---g time for this .. (about 8 total customers in store!) I told her not to worry because I wouldn't be back.. another employee came running asking me to wait but I was past angry at this point! I WILL NOT visit McDs in Jefferson TX again & it has been a favorite fast-food stop for me since 2002 read more

I'd like to say thank you to whoever put this on the inside of my drink for the relapse in my intrusive thought disorder, and for the extreme panic I felt immediately after! It's not like we're still in a pandemic or anything! I hope whoever did this has a better day than the one they obviously had today, and I hope they remember that the choices they make impact people in their lives. Whether they want to care about it or not is up to them, but I've got to say, this is pretty shitty. read more

McDonald's - Went to grab a quick lunch and found this booger on the inside of my drink lid. - Burgers Near Me - Jefferson, Texas

we were in the drive through for at least 30 minutes and workers were rude. we asked for ketchup and the one we asked shook her head at us. they were all very rude. read more

Ordered on app to pick up. Lobby is closed without signage. Parked in curbside pickup spot and checked in. Food took about 15-20 minutes to come out. Half the order was wrong, and we did not receive the condiments we requested. Had to walk up to the drive through to get help because no one would come to the door. read more

Would not let us in and was very rude about it leaving Jefferson hopefully to never return again

Would give it a lower rating if i could. Workers are rude, and talk about their customers behind the counter as if we cannot hear them. they were rude to my mother because she talked to them under the clear protection shield, so that they could hear her, and the lady got upset any said she could hear her very rudely. then proceeded to talk to her coworkers about it when we were standing right there. this McDonalds is unprofessional and i will never come back. read more

It was 8 pm and they did not let me in the lobby, I had a trailer and could not go through drive through. And I ask if I can order, and she said no because her lobby is closed. read more

Generally, McDonalds is McDonalds where ever you go. However, I went through the drive thru and the customer service at both windows were terrible. I'm talking about manners. How about using words like "Thank You", "Have a Nice Day"... The cashier didn't say a word, just stuck out her hand and stared at me, then ran my card and stuck it out the window (no receipt by the way). Same at the food window, sticks out her hand with a bag of food, doesn't look at you or say anything, it's these little things that makes a pleasant visit and gets people to return. I recommend they go to Chic-fil-a..... they might learn something about customer service. read more

This McDonald's is very scattered brained, the workers are all rude and act like they hate their jobs, never say thank you, you're welcome, have a nice day. Just more like take my money and bye! And the drive thru entry is ridiculous, people will try to cut in between you if they come in by the railroad tracks. I almost got into a fight with some lady after being there for 5 min before she even pulled up, and she just jumped right in front of me! They need to get arrows for that area if that's acceptable read more

When you open the door to McDonald's for breakfast the food is supposed to be ready for instance I don't want to get half my order I prefer to receive the entire order at one time get it together read more

McDonald's - Sausage mcgriddle - Burgers Near Me - Jefferson, Texas

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Took girlfriend here. She ordered the spicy Mcchicken and now she keeps telling me she wants to be tracer. 1 star.

Always fast. Most are super friendly. Some. Well. Medium coffee is more like a 3/4 filled small cup with a medium label. Go for the large. read more

I feel like that Jefferson has one of the best McDonald's there is. The meals that I've eaten at Mickey Dee's (that is what I like to call it) place is very tasty and I'm loving it bar'abbb read more

very stingy with their sauces !!! i have been told multiple times that my ketchup was in the bag and got all the way home just to realize there was no ketchup . idk about everyone else but if i ask for sauce i would prefer to get it :) read more

The staff here is slow and their professional demeanor is non existent. They completely botched their own recipe by using the wrong cheese on my breakfast sandwich...who does that! They did not even have a play area for the kids. read more

This place is a train wreck! No toilet paper in the ladies restroom (overheard). Lady in line gave the worker a ten dollar bill. The worker couldn't make change. No one helped. Completely shut the order line down. In the back, lots of workers were running around, but no one was doing anyrhing for customers. Unbelieveable! Everyone left, including me. read more

So my husband and I were in Jefferson for a little while on the 30th of June 2019. We had to drive back to home which is about 40 to 45 minutes away and we were hungry so my husband chose Mcdonalds to grab a bite. There were only 2 customers on the inside already eating and when we drove up to place our order we got a number 3 and a number 9 ( Large ). The girl at the first window took our payment and the smell from the inside was quite overwhelming, it smelled like a dairy. then we moved to the second window and waited, and waited, and waited, and waited. We sat there for 30 minutes with not one person coming to the window to acknowledge us. Finally we see a woman who is a making a shake but has her head and back half turned away from us. The whole time I can see a woman who is eating on the inside at a little tall table that sits by the door that leads into the kitchen from the dining area. She is talking with some of the workers while we are still waiting. Finally this young kid shows up and is making our drinks which were two large unsweet teas, he opens the window and doesn't say anything, just holds the drink out the window. I ask him if those are larges he says they are mediums. I tell him we ordered larges so he says, ugh, and yells into the back, " why you didn't tell me these drinks were suppose to be large instead of medium's". He takes the cups and scoops the ice into the cups instead of using the ice scoop. He fills the cups and then hands them to me and disappears again. My husband is getting seriously mad at this point and he is a very laid back individual and I am irritated at the lack of mature, responsible, management of this place. He comes back about 4 minutes later and just holds out a bag, I look in it and it has both our orders except it's missing a large fry. So I tell him it's missing a large fry, he repeats what I said back to him, I say yes in response. He walks off again, stays gone for about 3 minutes, shows back up and tells me the cashier didn't charge us for the fry just the burger and drink. I ask how we didn't get charged for a fry when it's a meal, he says he didn't know but it would be $2.51 if I want to fries. Seriously, I hand him my card, he takes off and disappears for 5 to 6 more minutes and while he's handing me the fries I ask if I can have some ketchup ( I can feel the fries are not even warm much less hot, they were cold and old as were my husbands ). He says, " absolutely ", turns around and walks out the kitchen door and starts talking with the woman who was sitting at the tall table and wouldn't even look over at me, I say Sir, to him and he could hear me but was ignoring with a cocky I'm just here for a check attitude. Then I see the manager walk out and start talking with that woman as well. Another woman came to call out a number for some people that had walked in while we were sitting forever at the drive through, so I asked her if we could have some ketchup, she gave us some. The people behind us were probably irritated and wondering what the heck was taking so long. Our burgers were old, the buns were stale, the fries were cold and stiff like they were a day old and the service, if that's what you want to call it was horrible. I cannot believe that the owner of that place doesn't check up on how their place is being ran and read the reviews, this place does no not have good ones and the ones that left a good review were probably friends of the kids that work there. Never again will we eat there. The health department needs to pay a little visit to that place as it was very nasty as well as the smell and all the flies hanging around. I believe I will be giving them a call as well as the owner. read more