So this place is a McDonalds. Nothing spectacular about the place but it gets the job done if you need a quick lunch. This McD's is situated in a parking lot where Hays market is. Their drive up is kind of set up funky because of that. The place is clean and the service friendly. Don't expect water features that you may see at McD's in the bigger towns. Folks don't do that here! read more

Complete fail was like everyone was on there first day starting with out any experience.

This has to be one of the worst McDonalds in the country. You never know what you'll get! Once I ordered nuggets and ranch. Out of ranch cups? No problem! They filled a four piece nugget box with ranch and put it in the bag without letting us know. As you can imagine, it made a huge mess of the rest of our food. Another time my burger was so salty it was literally crunchy. I've had better food in school cafeterias. Most of the kids who work there are nice... but geez... someone needs to teach them how to McWork. read more

This McDonald's in Johnstown is by far is the worst. Can't get the order right and my fish-filet was hard, looked burnt, and taste like yuck. Its terrible. Consider yourself lucky you got a1 Star..... read more

Placed an order. They messed up my order which I immediately caught before driving away. They asked me to pull forward and wait for the correct order to be brought out. They never came out. 25 minutes later I just left. I called and now I have a third free meal on McDonald's because they mess so many up. read more

Again this is going to echo many of the statements that were previously said in these comments I had to wait seven minutes at the speaker before someone even acknowledged me then when I got to the second window my ice tea had zero ice in it and when I asked for ice he the teenage boy froze like he couldn't be bothered with filling it with more ice and then proceeded to not put the lid on it correctly as half the ice tea spilled all over my car door in myself with not even a sincere apology just say oh my bad man read more

I would definitely avoid this place the 3 times I've been here the food always cold my wife had flies in her drink a couple years ago the drive-through is extremely slow simple orders are hard To comprehend seems dirty read more

Love going to this McDonalds...you never know what you're going to end up with after going through the drive through! It's like a surprise. Are you going to end up with half your order and half of someone else's? Maybe none of your order and all of someone else's? Or if the stars are aligned, you've picked a 4 leaf clover that day, and you've already won the lottery, maybe, just maybe, you'll get your actual order. read more

If I could give zero stars I would..... I'm disappointed literally every time I go there.

Literally the absolute worst McDonalds in colorado. Maybe because they have a bunch of teenagers working and managing the store who knows? Mess up my order every single time one way or another. Next time im throwing food right back through the window! read more

It's McDonald's.... So what can I say? This particular McDonald's is the world's S...L...O..W...E...S....T ever in the history of fast food restaurants. Don't go to this one if you are in a time crunch. Also make sure to check your food before you leave. Chances are it's wrong or they've forgotten something. read more

There was no salt on my French fry. We were also gonna go in the lobby and some lady was standing outside and basically was snooty and said the lobby closes at 11 and it's 11:03. Like that was really rude. And we were already all out of the car like she could have told us because we had our windows down. Also my friend is diabetic and asked for a diet dr.pepper and they never said if they had it and gave her something probably like a coke and she tasted it and had our other friend taste it and it didn't taste diet and she said she's diabetic and the lady said I gave you the only diet we have. Still didn't say what it was. The whole experience was just not pleasant. read more

Worst McDonald's ever!!!!! They took forever on our order. They're very disrespectful. They messed up on the order twice.

So over the last two years since I've moved here, I've calculated my chances of actually getting a hot meal, a correct meal and good customer service. 5%. No I'm not kidding read more

I tried to do a half star, but it wasn't possible. I just moved into the area and tried to eat here twice, only to find out that they did not have burger patties for the sandwich that I wanted. Another time I went and ordered an large orange juice, and there was mostly ice in it. Since when does mcdonalds put ice in the breakfast orange juice? read more

One star is too generous. We just spent 20 minutes waiting for ice cream and had to demand a refund after they helped several guest who were in line after us. To call them what they are would be an insult to the mentally disabled. read more

This is the worst mcdonalds ever, I hate that this is the only choice that I have living in a small town. I can guarantee every time I go there something will be messed up. Been going to it now for 7 years and I dread it every time my kids beg for mcdonalds. if they don't forget something then by the time I get home and open the box I could either have a big mac in a chicken box or sweet tea instead of unsweet. Just irritating. I don't know why but this is the only one I ever have problems with. read more

Wow was McDonalds ever a mistake. Stopped for a bite to eat last night in Johnstown and it was terrible. I was the only one at the counter and it took forever to get my food. The meat on the burger was as thin as lunch meat and under cooked. The lettuce tasted stale. They tossed the French fries into the bag upside down. And the whole time I'm there the manager is yelling at everybody for loosing her keys when they were laying on the counter right in front of her. Went out that door and won't be going back! read more

Terrible on Everything!!!! They are the only game in the area so they can upcharge and screw you left and right and know you'll be back. The service is by far the worst and slowest I have ever experienced in my 42 years on this planet. I'm pretty sure they have storewide meetings on how to piss off customers and squeeze every penny out of them while doing it. My only wish would be that comparable competition comes in and sets up shop so no one has to frequent this establishment ever again! I for one will never put up with a pissed warm (no ice) iced tea again in my life!! Fuck off and die McDonald's of Johnstown Colorado. read more

The service is rather slow , for fast food it's SLOW service. Bunch of kids that would rather talk with their friends then help customers. It's a shame that their are not many choices in Johnstown. I guess if there ever is ,this place will close read more

This particular McDonald seems to serve their inside customers much faster than drive-thru orders

This McDonalds cannot get it right. I ordered the buttermilk chicken sandwich and it was burnt and the side of the bun covered in mayo. I took it inside for a replacement. Lobby was disgusting! The employee looked at it and threw it away and ordered a replacement. First told me it was supposed to look like that...no it does not...then said it comes that way if you order in the drive thru...sure it does, because you thought I would just drive on thru and not complain! Second sandwich, still burnt. Manager offered to make me a third sandwich and I declined and requested a refund. read more

Worst McDonald's we have been to. We unfortunately never get all the food we ask for and my husband Literally sucked up a fly in his coffee drink. This place needs to get it together. We won't be back till better management in place..... read more

The "one star" rating is not deserved. This is a great business. I have never had a problem and I use this business many times a month. I enjoy the Promotions they offer. I know a few disgruntled ex-employees that are lazy and didn't want to work. I am not affiliated with McDonalds. read more

Honestly I don't think this McDonalds even deserves one star. If you want really awful customer service and want to wait forever for your food then go here. Everyone has a bad day every once in a while, but the last few times I have been here I have waited in the lobby for over 4 minutes before anyone working acknowledged me. I ordered my food to eat in and the people behind me ordered to go..... Guess who got served first? Half my order sat on my tray while they made fries and they pointed out that the fries were fresh.... But my sandwich was luke warm. I'm done with this McDonalds. read more

This place is the worst McDonald's I have ever been to took forever to get our order only to get home with out the chicken nuggets in the happy meal. Tried to call they won't answer the phone so went back to get food went inside and oh my gosh that place is so dirty I will NEVER go there again. The employees are rude. read more

The mouse running round the building should be sign enough. If you do decide the mouse isn't discouraging enough, and you do tempt your fate by ordering, good luck with even getting your order correct. read more

This McDonald's has the single worst service I've ever had at any fast food place. They always get orders wrong and the food is always old and cold. If you could drive to another I would highly recommend it. read more

they gave my mom a uncooked quarter pounder. and took 20 minutes to get me an ice cream cone when there was no one else at the place

Horrible service. 20 minutes for the drive through and employees smoking. Wish I could give 0 stars

Very SLOW drive through, but I'll give the girl working the pay window credit for having my drink ready there so I didn't have to wait to get to Window 2! (All I had was a drink.) read more

Slowest most inaccurate McDonald's I have ever been to. I am currently waiting 20 minutes in the drive thru. This is the only fast food near me but do not come here. read more

There was only one pickle on my burger -1000/10 recommend!!!! Also the person serving me was extremely unhappy? What is going on here? And also even the sweet tea tasted bad? read more

Worst McDonald's in the state they take your order 3 times in the drive thru and still mess up the order every time and then wen you tell them about it it's like they forgot they even took your Oder and then show them the receipt and there still confused and wen u order your kid a happy meal they don't even put the toy in there half the time go to the one in Loveland off i25 and 34 much better read more

I come here a lot and have never been disappointed. The people are very friendly even though they have to deal with very uptight and very rude people. I give them kudos. I couldn't do it with a smile on my face like they do. read more

This place doesn't even deserve one star. We had a fish fillet, chicken nuggets and a kids meal. The fish fillet had a half a piece of cheese on it and was cold. The happy meal was as cold as if it had just come out of the freezer. The chicken nuggets where if they had been sitting out for 2 days. This McDonalds is awful. I've waited 15 min for a cup of coffee. Go somewhere else. read more

Trash overflowing. Dirty tables. Employees sitting around. Ketchup spilled and messy under the ketchup nozzle. Really? Management obviously could care less. read more

This place is the worst. I waited 20 minutes for a small mcflurry while many cars were served through the drive through and another man waited who had ordered before me too. I finally reminded the staff that my order had not been done and they were clueless about it. read more

I went in and ordered a No. 1, Out of fries and will bring them right out. I was half way thru the burger and went up and asked the mgr about fries. They will be right out. finished my burger and walked to the counter, the mgr was counting out some money, it was my refund for no fries. I declined the refund. It is not a big thing but it ruined my lunch. The place was not busy, only 3 tables in use inside. This place is BAD. read more

This McDonalds is awful. The food is dry as if it has been sitting there all day and the coffee is always cold. If you get a coffee drink, don't expect to get a full cup. Service is slow. It's just not worth the money anymore. I hope they bring in a Burger King soon. read more