Ordering on the app helps a lot. There are rewards that are not advertised & great deals too! Not only do you get points for free meals but also helps our busy minds confirm what we actually want to get in addition to finding new items without being rushed in line. Even when dining in I'll opt for the app. Food is what you expect fast food to be. Haven't had any issues with my orders and taste is simple. Service is always friendly and attentive. Employees do regular checks to make sure place is clean and stocked. When in a pinch, on a budget or just need something to hold you over, McDonald's helps. read more

McDonald's - Burgers Near Me - Kingwood, Texas

See all

Food good. I can get quick. Staff is very nice. Love the app. I get food for free. Favorite is hotcakes. Love a cheeseburger now and then. Husband recommended homestyle burger. He has a sensitive stomach. This agrees with his stomach. We love nuggets, mcchicken. Vanilla cone, pie. Hi C drink. Highly recommend. Restaurant clean. Easy to order off kiosk. Even if you order from staff, they are very nice and pleasant. read more

- Food was out in just 20 seconds ‍ - No bloody boogers with the fries ‍ - You can never go wrong with a chicken nugget read more

McDonald's - Burgers Near Me - Kingwood, Texas

OK for starters i know it is mcdonald's what do expect Well to not be cheated.. so i redeem a app offer of buy one get one on the Big mac , one of them i guess the free one had 1 regular patty and they used the mini patty for the second one- this particular McDonalds has a ruthless owner that does not give a crap about customer service i gave gad several issues, just the closest one to me... maybe she will lighten up as a owner. read more

That was terrible food. Cold fries and cold sandwiches. I won't be doing that again.

Very lazy workers, they don't make the food right.You complain they still don't make it right.

I assume the person that opened the fry box before putting fries in picked a bloody booger or cut their finger before touching the box. This is disgusting. I ate fries out of a fry container that had blood on it before I realized what it was. read more

McDonald's - Is this blood? It sure looks like blood. I hope it's not blood but my intuition and eyes are telling me it's blood. - Burgers Near Me - Kingwood, Texas

This McDonald's is operated and owned privately. so the menu is selective meaning that you have your basic number 1, 2, 3 meals etc. and the value meal is also very selective as suppose to corporate owned McDonalds where you have several items on the value menu. Be careful if you have coupons as they may or may not accept being that they are privately owned. Over all the place is clean and modern looking when dining in, if your going drive threw they have 2 lanes like most other McDonald's. I've noticed they make their food to order so it's not just sitting there under a hot lamp or heated cover, it's fast food but fresh. Who doesn't like their golden fries hot!!! And their burgers and chicken sandwiches look as if you see them on commercials and sometimes you don't see that in most McDonald's. As for their chicken nuggets that are processed sorry to say but I love them something about it I can't get enough of, I always order a 20 piece which is also made to order hot crispy and fresh just how I like it. This location is good overall. read more

See all

Raw chicken nugget!! Didn't know until I bit into it. Highly disappointed and disgusted! read more

McDonald's - a half eaten sandwich on a piece of paper - Burgers Near Me - Kingwood, Texas

Came here to do homework and WiFi was not connecting. I brought it to the attention of the manager and she asked an employee to verify. Manager said there's nothing they can do. read more

Stopped hyate night for some food really quick. Ordered a 6piece nugget and Deluxe McCrispy (NOT Spicy). I never got my receipt, they didn't even ask just never gave it to us. Waited at the curb for like 15 minutes before we got out food. With the nuggets we ordered Ranch and they just lazily threw in every sauce. I explicitly said NOT the Spicy McCrispy. And I take two bites of my sandwich and it's spicy. I'm glad I don't live in that area bc I'll never go to this location again. I get that it's late and you're probably sleepy but it almost takes effort to F up fast food that bad. read more

Normally I'd say this McDonalds is pretty consistent and fast but my little 8 year old sister found an egg shell in her Egg McMuffin that was about the size of a finger nail, which she could've choked on. read more

McDonald's - Burgers Near Me - Kingwood, Texas

This location was slow and rude. The line wasn't terribly long, but the person taking the order didn't seem to understand what I was wanting which was an iced coffee with vanilla. Then once at the window, she didn't know how to scan my phone. This made it necessary to fish a debit card out of my purse. I will never go back. read more

Poor customer service from Jennifer at the second window today,very poor attitude and was rushing me to the 3rd window to wait on fries they forgot to give me and that the gentleman behind her was trying to hand me. Jennifer seems to hate working at Mcdonalds seems like she needs to better herself and move on. read more

We were at McDonald's on Hwy 59 in Kingwood this morning. About the only fast food place open. The temperature was about 33 and it was raining. The line was long but moving well. The person taking orders was very polite, asked if there was anything else we wanted and confirmed the order. The person at the pay window was equally polite as was the person at the pickup window. Order was correct and hot. I think this staff and restaurant needs rave reviews to get out in this awful weather to service a continual line of customers with the pleasant attitude I experienced this morning. Thank you! read more

With a closed dining room, management refuses to allow any customer access to restrooms and any customer service issues get ignored. Not a good location. read more

I ordered 2 meals and a big breakfast I got 1 meal and the other one without meal I also didn't get my big meal.I was very mad,I wouldn't recommend this place read more

Contrary to the listing this location is open and operation is normal. They are a franchise location and honor all valid McDonald's coupons. The service is Fast. They have a double lane ordering system for their drive thru. Use the McDonald's app for discounts or answer their survey. I've never had a problem with offers or coupons. read more

McDonald's - Yep... It's still open. Here's the info from the McDonald's web site - Burgers Near Me - Kingwood, Texas

We always come to this location and usually we don't expect a warm welcoming but the service is still good. This morning we were really caught off guard by how nice Ethan was! He wasn't even trying. You could tell he was just being himself. read more

So I ordered thru the McDonald's app and I put curbside and I was there for 30 minutes and I had to get off too tell them I had a mobile order and the lady inside kept telling me drive thru only.Curbside and in store should not be a option if that McDonald's is drive thru only read more

Hi the food is not fresh This McDonald's is not good the it's very bad Don't bye food from this McDonalds Fuck you this McDonald's I not buy for this McDonald's not fresh food read more

My sister-in-law rented from here the other day for one of my niece's birthday parties and said it was very affordable in the kids had a really great time. she said she recommended it to all of her family as well and would definitely do it again. read more

I made it home yesterday and realized two of my items were missing. I had just got off from work and was really tired so I called multiple times to try and reach someone and let them know what happened. I didn't get a answer so I decided to go back up there today and the employee who helped me was very understanding and gave me the instructions on how to order so I could get my items. Well the manager had different plans and told me there was nothing he could do for me and if I didn't leave he would call the cop. So I waited for the hood and jokes on him they gave me an incident report to file on the restaurant because I was not rude at all and I followed the instructions the employee told me to follow. If I could give them a 0 star I would but the drive trough person was really nice. It's the manager who needs to be fired because he clearly know nothing about good customer service. read more

Employees that have great difficulty with English. The new norm for Houston. . It really would serve the local franchise owner well to have people working the drive through that had a broad understanding of the primary language used in this demographic read more

This location does not honor veterans. Click 2 Houston had all of the deals available for veterans on Veterans Day and McDonald's (at participating locations) was listed as offering veterans a free selection off of their extra value menu. I visited this location, identified myself as a veteran, presented my ID card and asked for my free extra value meal, as advertised on the Click 2 Houston website. The person working the register fetched their manager who informed me that their location does not honor veterans and is not participating in the advertised program. I was a bit irritated and shocked by that response and so I left that location and will never eat there again. I will also tell every veteran that I know in the Kingwood area to avoid that location as they are not a veteran friendly business. read more

Completely rude and disrespectful night/evening crew. Slow and port service as it took 30 mins in the drive through! Very disappointed.

This is probably the worst McDonald's I've ever been to and I've been to many and that is saying something. As much as I'd like to say that my negative view of this McDonald's in particular is a one time occurrence, sadly, that is not the case. On one particular morning, I tried to use my free coffee credit in the app. I waited in the outside pickup spot. And I waited. And waited. You get the idea. So, I went inside and saw that it was a madhouse of angry people waiting for their food. Needless to say, I drove away with no coffee. My free credit was wasted. On two recent trips, I've seen where "due to internet problems, they are not accepting mobile orders and coupons." What's the point of stopping here? Get your act together McDonald's! There are far too many better options out there than to deal with your consistently poor service. As for me, I'll be visiting other McDonald's in the area. Thanks but no thanks. read more

If I could give this location a 0/5 stars I would. This location has repeatedly messed up our orders and we finally hit a record of 3 times in a row today! I don't expect much seeing as it's a McDonalds. Our highlights over the past month is getting a cone and some ice cream dripping on a team members finger and her licking it right off, and today getting our simple order wrong (only ordered one thing) and they didn't put chicken on my grandmother's salad. That's the only thing she asked for chicken and lettuce. They then accused me of just not paying or ordering it. The guy a the window was ok but he got the manager which grabbed my receipt and I had to explain that as the receipt said I paid for it. Then she demanded to see my salad (only lettuce) after the team member already did to confirm I wasn't lying to get an extra $2 worth of chicken. This location is terrible and I will never go back. The owner needs to fire about everyone and start over. Every experience I've had showed me that these people are not cut out for any service job where they're required to be up to health standards, nice, and accommodating. read more

Worst customer service ever. Stopped at 11;50pm on Sunday November 18th.. lady on mic was really rude.. and didn't even take my order when I got to the window to pay read more

This is the WORST McDonald's in existence. Your food or drinks will never be right. You better check everything before leaving the drive thru because I can pretty much guarantee it will be wrong. As I write this I am waiting in the drive-thru for the THIRD time to just get 2 LARGE DIET COKES. That's it. First they gave us 2 regular cokes. When we came to get them corrected, we were given a regular coke and a Dr Pepper. We went back thru again and she made them and my husband is almost positive he saw her spit in one of the drinks. I told the manager and he was going to review the cameras. This is just one of the many bad experiences we've had. I will not be going here anymore. read more

This is my local McDonald's and I have to say I've had way to much terrible service in the drive thru then any other McDonald's. I've been hesitant in writing a review but today top it off. I order breakfast yesterday they for got my burrito, I brushed off and didn't think it was worth wasting my gas to come back. On this past Sunday I order 3 happy meals they forgot the apples I also brushed that off. A few weeks back the same thing happen with the apples and a few other times they move me up to wait for a very small order ex. Coffee or cheeseburger and they literally forgot they moved me. I guess I'm dumb for still coming back. Today I was moved to wait for 3 happy meals and notice 8 cars get there order from the drive thru, yes I counted. So my husband went inside and they forgot they parked didn't even apologize just gave us a refund. I wish my girls preferred Chick-fil-A at least I know the service will be great. read more

Disappointing visit to this location. Management team could have and should have handled this better. All it would have taken to correct the issue was to give the customer a medium order of fries. First, they asked for our receipt at the window, with no explanation. They then had us waiting for our food while they discussed something. It was clearly a couple of members of the management team. When she finally gave us our order, she just said, "Here." Clearly exasperated by the situation they were discussing; still no explanation. We made sure to check our order thoroughly because we had no idea what they had discussed. We were missing an order of fries. When I explained that we ordered the meal, that comes with two drinks and two fries, she says, "That's not a meal." I explained, we were not told that when we ordered the meal so now we're missing a med fry. She said, "How did you do that? It's not a meal." I told her we ordered it thru the drive thru and we were not told it was not a meal. They then discuss it and tell us that they'll have to charge us for it. Disappointingly poor management practices. read more