Came through to grab two egg McMuffins and it took almost 45 minutes with only 2 vehicles ahead of me at the drive thru. Then the employee handed me a coffee which I did not order and I had to tell him what I wanted. They have help wanted signs plastered everywhere, so probably short on staff. read more

Alex the manager apparently was trying to show somebody how to make change who didn't even know how to work there and they ripped me off trying to steal my money didn't want to give me my change back he was thinking that I wasn't going to notice but I did and then he thought I didn't know Spanish but of course I did when I told him to give me the correct receipt that reflected what I purchased he refused I gave him cash $20 it was $3.25 he only gives me $17 back and thinks I wasn't going to notice that he owed me some change he refused to give me the correct receipt and then he refused to give you my money back after I demanded and spoke to him in Spanish and told them I was not going to let this happen and told him off in Spanish he realized that oh I better not mess with her and corrected the error well I will not let this go a notice be careful if you eat here and watch your money because they will steal your money read more

On December 3,2025 at 11:30PM I placed a mobile order through the McDonald's app because it showed the restaurant as open. When I arrived, the location was completely closed. I was told they were "getting the hoods cleaned" and couldn't operate. This is extremely unprofessional for several reasons. 1. If a restaurant is closed, the app should clearly indicate that the store is not accepting orders. The system should never allow a customer to place and pay for an order at a location that isn't operating. 2. I used a promo coupon on this order, and when I had to cancel, the app told me I needed to wait 15 minutes before the promo could be reused. If the restaurant is closed and the customer has to cancel, any promo should be immediately available again--especially since these offers expire at midnight. 3. The app should require each restaurant to regularly update or confirm their open/closed status to ensure accuracy. In the age of modern technology, this should be simple to implement and would prevent situations like this entirely. 4. I am angry and frustrated. This situation wasted my time, cost me a promo, and should not happen to any customer. read more

Terrible location, worst customer service. Lobby closed constantly so they don't have to clean. They will literally do anything to inconvenience you read more

McDonald's - Fast Food Near Me - Las Vegas, Nevada

I found LETTY in my BURGER AFTER NOT ASKING FOR IT I was taking off the lettuce I asked not to be put on, and under the letty, I found a freshly cut, crisp, salty, toe nail. It tasted like my grandmas discharge. I might eat here again but the letty was un Called for and the toe nail was like a chefs kiss. read more

McDonald's - A burger patty with a toe nail - Fast Food Near Me - Las Vegas, Nevada

Came to order a Happy Meal with a Tiny Tan toy. It specifically says Tiny Tan on my receipt. They gave me a completely different toy without even letting me know or giving me the option to cancel my order. The staff were abrupt, despite there having very few customers in the store. I showed them my receipt showing Tiny Tan toy and they completely refused to do anything about it. This concern might seem small to them but for a child, it matters a lot. read more

McDonald's - Fast Food Near Me - Las Vegas, Nevada

this got to be the slowest "fast food" spot known to man. and unfortunately this is my nearest local mcdonalds. i order on the app and still have to wait. it's very unfortunate bc the workers here are so nice too. the customer service is great but just the time. i have to wait EVERY single time for about 10 minutes each time with ordering ahead. i can only imagine if i ordered at the drive thru. still love you mcdonalds. read more

The cashier tell me dont have hash browns and he can trade me that for nothing ... the cashier name is

Why everytime I come here headed to work early morning they always talking about they not taking orders , how tf are you 24/7 but always out of service ! read more

I was trying to get mayonnaise to put on my Mc double. The manager told the employee to tell me they did not have any. so I asked to speak to the manager she told me they did not have mayonnaise. They did not have mayonnaise packets so I asked what do you put on the hot and spicy she told me oh that's different. You have to buy that then told me she couldn't accept my form of payment because I was using my tap phone that I needed to find $.30 when I found $.30 she refused to give me the receipt and I could hear her at the front register telling the employee and another customer. I don't know why he wants mayonnaise so bad all he has is two Mc doubles. I don't really think it's her business why I want mayonnaise for my Mc doubles I think as the manager it is only her job to sell me the mayonnaise or help me get the mayonnaise in a way that is convenient to the store. I understand that not everything can be a free condiment never once did I say I will not pay for anything and never once did I try to argue with her until she told me she didn't have anything. I feel that the manager was just trying to push me out of the drive-through to improve her times which then to add the insult to injury. Now she felt like it was time to mock me in front of her staff and other customers that doesn't make me feel like a valued customer in any way shape or form read more

Made a late night order through door dash, and I will NEVER do THAT again. For starters, all the food was ICE COLD. The French fries were so hard I almost chipped a tooth on them. The chicken nuggets were even worse. Harder than a hockey puck. I also ordered a Caramel Machiatto, but was given a large coffee. I was thoroughly disgusted. I called IMMEDIATELY to complain, but NOBODY WOULD PICK UP THE PHONE!!! Finally got an answer at 6:30 this morning, and the manager tried to blame it on another location, and then hung up on me. I called back, several times, and he wouldn't answer the phone. After three times, the phone was left off the hook. I AM FURIOUS!!! Corporate: it was order# 1674, doordash# 2D2D09DC, 1:08AM, 05/25/2025 read more

I wish I could give this place a negative star review. I've had better service from a drug dealer on Boulder Highway. I ordered a burger with almost no condiments, with one drink. It's been almost an hour. In that time, I was able to walk across the street, order from Subway, eat my meal, come back here to McDonald's, download yelp, and write this review before they got me my order? Why did it take so long? Because the server couldn't read. Apparently, a first grade reading level isn't required to work here. I'm proud to have witnessed the server read aloud "Eight sixteen" several times before shelving my order. She then shouted the same (incorrect) number multiple times before she asked me if I was the "eight sixteen" order. No. This clearly has "616" on it. Glad to know that these employees are asking for $20 an hour. I will never eat at a McDonald's again. read more

McDonald's - Fast Food Near Me - Las Vegas, Nevada

The staff here is generally polite, but the drive-through experience is consistently frustrating. Almost every visit ends with being asked to park and wait for my food, often 5-10 minutes for the longest wait times. For a drive-through, this defeats the purpose of a quick stop. It seems to be a regular practice at this location and makes what should be a fast transaction much longer than expected. read more

There was a kiosk there, but the person at the counter refuse to take my order. They say that the only way I could do it is order through a kiosk. You can't even see a menu or answer. Get a question answered very impersonal. read more

The place is actually one of the better in the area. The two on Maryland are -5/10 in cleanliness and need to simply be shut down before there's an outbreak of something. This location on Eastern is at least acceptable. Cleanliness - OK. 3/5 The service is completely geared towards their app. Sit in parking lot, order on app, zip through the drive through. Inside, it's.. don't bother going in as the self-service kiosks take longer. Minus 1 star here for their corporate decision to get rid of cashiers that you can talk to. It takes 4x longer to order anything than it used to. Or say, at In-N-Out. Order a burger, tap your card, next person in 30 seconds. Or futz with the kiosk at McD's and "would you like to donate?" "How about adding this and this and this to your order?" Service - could be better. 2/5 Food is.. I worked a long, long time ago at a McDonald's. Back when they still had grills and nothing came from a tube. This new assembly line make meat in a machine nonsense is.. Food is quick but lord it's tasteless compared to it was. It's obviously made in some factory somewhere, now, and all they do is slap it in the turbo-chef for a few seconds. Versus making it like they used to. This is exactly like how CCSD now doesn't make actual food but has it brought in and heated up. Quality is less than half what it was a decade ago in both cases. Rubbery patties, bread not actually toasted, no salt put on it during the cooking process, nothing fresh. Food - 0/5. Legitimately tasteless. Not tastes bad, either. Tastes like warm cardboard and rubbery chewy filler "tasteless". Overall 2/5, which fits with their lowest in the industry rating of 69%. Kind of sad when they were the ones that started the entire fast food model. read more

Worst fucking place to eat waited 20 mins for food not even hungry anymore..................,,,,,,,,,,,........................................... read more

The manager that was on duty & staff July 2nd, 5:55pm I was treated poorly They refused to give me their information I also went to the restroom they were not clean and no soap in the dispenser/no hand sanitizer in any dispenser When I approached the counter They all came out the back eating & chewing. It was very unprofessional would not recommend coming here!!. And the inside also had a weird smell 10/10 don't reccomend read more

So I go to this McDonald's and simply asked for a number one with a cup of water the manager who was apparently number one in her graduating class, decided to charge me separately for the big Mac and the fries and a cup of water which brought the total to almost 40% more than what the cost of the number one is. Mind you this is the third McDonald's that I have been to at 3:30 in the morning and have received horrible customer service who hires these people honestly? What kind of sense did that make? read more

It'd be zero if I could slipped on their wet sidewalk then rolled my ankle walking up to their only open entrance hot garbage

I walked in around 9:30 pm. All I ordered was a couple drinks on the kiosk. Over 10 minutes later I still had not received what I had paid for. Nobody here seemed to care. I won't be back! read more

If I could give zero Stars I definitely would I absolutely knew this young lady was going to mess up my order because every morning with her blue hair blue makeup and piercings from head to toe this melon brown young lady messes up every order. It's so sad how horrible the customer service is the manager is even more clueless than the girl with the blue hair taking orders. When I pulled up what can I get you was her greeting, not in a welcoming way if I didn't have to already go to work I would have just pulled off. Energy is everything and her vibration is nasty and rude horrible customer service and it doesn't help that the cook does not follow directions why is it every time my order is wrong. The manager's unapologetic doesn't handle it you literally have to get out your car to get basic order correct I won't be back here. read more

I ran in here when I was in the area and very hungry. I decided to go inside as the drive thru line was too long. Inside it was quite busy too but not too crazy. I only ordered a simple hamburger and it took a while to come out. Yet for the price I can't complain ever about Mc Donald's dollar menu items... read more

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This is absolutely the worst McDonald's I've been to in Las Vegas. I highly do NOT recommend coming here at all. I went through the drive thru and waited nearly 15 minutes and not a single employee came to take my order. The other time I came here it was so understaffed they gave my food for free because they had nobody at the register to take my payment. I thought I'd give this location a second chance but it's so bad. Honestly please don't go here. Go to Carl's Jr. across the street for better customer service. You're not going to have that here. They don't know how to keep a restaurant business going. read more

Nuggets were so good fresh crispy Perfect.. coke was good served as I requested w/easy Ice.. & the fries tasty but not crisp yet perfectly salted. Took a wild chance n ordered the double Big Mac... and this is to the Brand and all the franchises PHULEEEEZE double the cheese, double the sauce, double the lettuce & double the cheese to the double Big Mac.. The sandwich was a bit dry with double Patti n no double everything else!!! So It didn't taste like a double Big Mac... missed the mark on that! Like your double Quarter pounder with cheese, & maybe it's reciped to have extra everything else, but my did not... read more

Guy at the window is very rude and aside from that when I ordered all of my food including 3 Large fries; i asked for ketchup he only gives up 2 packets for 3 large fries, im like dude i need more then that, he gives me 2 more packets and turns around. Like i just spend $30 here and i cant even get enough ketchup for my kids fries like thats crazy read more

I've definitely experienced better! I don't expect much from eating at a McDonald's, but this one needs to shape up. For one, the lid on the tea dispenser was not on and it looked kind of gross. I ended up getting Powerade instead. Also the dining area was also filthy. I used the app on my phone to get the free medium fries and medium drinks with the purchase of a Quarter Pounder with cheese. Fortunately the food tasted as good as it is to be expected. read more

McDonald's - Fast Food Near Me - Las Vegas, Nevada

If I could give zero star's I would manager Eli was very rude unprofessional had a bad attitude thinking it's ok not to give you a the correct amount for a refund that I was charged for stealing from customers is not ok if you don't know how much something cost than you shouldn't hold the management position simple math shouldn't be hard it's common sense even on a mobile order still gets order wrong the cook's need to learn how to read basic instructions read more

This location has the slowest drive through, I came through tonight about 9:00 and took 20 min y'all need to do something about this I do not recommend Customerservice for others. read more

This has to be the worst McDonald's in all of America. Not hyperbole. I placed an order for delivery on Saturday. They forgot the fries and nuggets. My neighbor said he also had a delivery order from them and he ordered two meals and only got one. I was still craving fries so I ordered again today and even called them and said, "You forgot my fries and nuggets last time. Please make sure I get them this time" and she said ok. Got my order and NO FREAKING FRENCH FRIES. I really wonder if they do it on purpose to save money and pad their profits. read more

This service is so bad, don't go here. I give it a zero star. Also they expect us to work here, no people work the registers.

Horrible customer service. Employee kept saying "what? What was that? I can't hear you? Is that all? Anything else?" Like is there a district manager where they can fire these people? read more

Now, I don't expect much from fast food restaurants but damn! I took a good 7 mins just to get someone to acknowledge us! The bathroom was horrible, looked like it hadn't been cleaned in years! There was homeless people everywhere, and it smelled like a**... read more

At this McDonald's rite now and literally i only bought two things and for 20 minutes totally ignored then to once I placed my order through The kiosk was ignored for additional 15 minutes don't know why they have attitude with me and very stingy with ketchup packet asked for 4 only got 3 because they didn't want to go get me another one I'm really fed up with this location I've been ignored and treated really unfairly while being patient and understanding do not go here your lunch break will get ruined read more

Drove up at 11:55 pm, the voice says "I'll be right with you." Ten minutes later, I get "Sorry for the wait. What can I get you?" Okay.. I'd like the Filet-o-fish with "I'm sorry sir, but we stop serving that menu item at midnight," WHAT? Since when? Where is there anything indicating that McDonalds serves a limited menu after midnight? And now I've got Four cars behind me and at least four in front of me. No way to get out of line. I sat in line for almost twenty minutes - just to get out. Meaning I spent close to a HALF HOUR waiting for food that I couldn't get. (For the record, the fish is the only sandwich I eat at McDonalds. I can't eat red meat, and don't dig their chicken). It's not the cashier's fault - but SERIOUSLY, MCDONALDS - if you have a cutoff time for food, PLEASE make that apparent and obvious. This was an infuriating waste of time. read more

If I can give no star I would in a heartbeat!!! PLEASE train your morning crew!! The manager is extremely rude!!! I believe the lady was the manager because her crew was asking her all the question about the orders anyways I ask for extra cream in my coffee which I order before I got my coffee . I looked inside my coffee and it didn't have extra cream. I ask if they can add more one of the team member gave the coffee to the manager , looked inside my coffee and argued with me saying there is cream inside! I know there's cream inside , but I asked for extra . Wow.. Do you not understand??? But why argue with me over something so small that can be fixed , with just extra cream...Who every is the general manger needs to check their employees. Unprofessional and really bad customer service in this location! Be greatful you have a job!! And if you don't leave!! When your miserable you tend to make everyone around you miserable . read more

They closed the restaurant every night and just accept CASH, they always sleeping at 2 or 3 mornings , the employee open the door to let personal friends be inside the restaurant at 2/30 am read more

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It's actually the first McDonald's in LV but it's small and located at a busy intersection which makes it hard to get in and out of. Not the best section of town lots of sketchy customers. Your better off driving a little further to another one. read more

McDonald's - $1.00 coffee - Fast Food Near Me - Las Vegas, Nevada

Drive through guy kept saying "I cannot hear a thing you're saying" over and over again while his music blared in the background.

Worst experience ever...i gave them chances so many times. Called corporate. And finally someone responded and told me that will never happen again but today same thibg happened 7th time. And now i wont ever use this location....worst experience of mcdonalds in my life. Reason i come to mcdonalds is that they have good coffee....look at my pics...make sure when u order drive through dont assune they care or listen to their customers.... I told them 7 cream and 4 sugar look what they gave me...mcdonalds customer service and quality is getting worse day by day. I wont reccomond eastern. And flamingo mcdonalds ro anyone. read more

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Ordered through their app for curbside pick up. A friendly employee brought out my order within 4 minutes of my arrival despite being a very busy time. Everything was hot and tasty. Definitely will come again and skip the line! read more