Terrible service. Waited 30 minutes the other night. The workers were cussing at each other left and right. Not professional, definitely the worst McDonald's I've been to. read more

If i could it would be a 0 anytime i go here the staff is rude buh this time i order a kids happy meal and it didnt even come with a toy its supposed to come with read more

Well for one this is the 3rd time I've used Uber eats and some of my food was missing....I called McDonald's and addressed the problem and the lady said they were short staffed and it wasn't their problem...I will not be ordering from them again read more

Got free burger with points. Splurged and spent $5 on fries and a drink. Sit down to wait, two employees having fun on their break testing the limits of the digital kiosk. Increased experience and ambience immensely. Fun environment, upon getting food, burger looked small, sad, and pathetic. Just how I like it. read more

Bad customer service when I got my food it was warm. They had me waiting in the drive-through parking spot for 45 minutes. My food got cold. I went inside to ask what was taking so long and they didn't even remember that I was there waiting. read more

Hot in here. 8:42 am. Not conducive to eating in if you can not handle the heat. It's usually very cool however McDonald's gets a bad rap. People expect a four-star restaurant in a fast food place. I came in this morning just to have breakfast. They have a new chicken biscuit. I found the biscuit mice, fluffy with nothing added. Good old-fashioned. You can't get better. I was pleasantly surprised by the chicken. It has a bit of source to it. It also fills the entire biscuit with just a bit hanging over. I added cheese but it would have been fine without it. We all know they have some of the best sweet tea. So a very nice neal for yourself or if you want to meet a friend I am told that they don't keep the slides on the indoor okay area as clean and sticky free. So, I'll knock it down for that. Also, if you have trouble reading they don't have a handheld to read so open your app and look before arriving. Other than that, give the guys a break. It's a clean, fast, cheap, good fast fool read more

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Bathroom stalls. Toilet paper is not in holders, what good does it do on the baby changing table? In the other stall, the ONLY toilet paper (which feels like sandpaper and rips and tears) in on the floor, and literally looks like like it's "rusty" (Whaaaa???). After dealing with that, there is NO soap, and neither of the sanitizer stations in the restaurant worked either. Then, we stood and waited for 10 minutes before they even took our order, waited 10 more minutes for "fresh hot food" and all they did was set it down on the counter! They didn't call a number, look at us, nothing. So it sat there for 5 minutes until the gal behind the counter got rude and said "you can take your food, it's right here." This is t the first time we've had cleanliness issues or attitude issues with this McDonald's, but it will be the last. No salads, nothing grilled, except burgers? No useable toilet paper, no soap & no hand sanitizer....No thank you! I'm done with McDonald's. read more

McDonald's - Women's bathroom - Fast Food Near Me - Lawton, Oklahoma

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Horrible service I order a 5 dollar meal they only gave me was the fries and the chicken nuggets I was supposed to get a Hot and spicy Mc Chicken anyways I told them I wanted my money back so they took the food away from me and the drinks yelling at us and told us have a good day like I don't recommend coming back at here I rather to go the one on 82 cause it's closer to my house read more

If I could give 0, I would. I do not recommend this location to my enemy and I am not fond of them, WHATSOEVER. I would tell them go to Burger King. I know I should not expect much coming from a McDonald's, but I ordered 2 plain mcchickens, a medium fry, and a drink. Which took a little over 15 minutes. I understand things run out and take time to cook, being a server in the restaurant industry for almost 10 years. I get it. What I do not understand is the incompetence and unprofessionalism this place has. Managers yell that employees are pissing them off in front of customers, employees talk crazy back, people don't know left from right. Yet they all want $15 an hour!! I AM NOT ONE TO MAKE A REVIEW. read more

Food is bland, lab made and no meal there should be over 7 dollars. Disgusting. Service was depressed and rushed read more

Unbelievably terrible. Went inside. The heat was unbearable though the fly's seem to be enjoying it. Every single table was dirty. Apparently, the manager wasn't concerned because no one was bothering to clean them or anything else in the restaurant. There was a register on the counter but no employee to take orders. Another customer informed us the only way to place an order was with the displays set up for customers to self order. We departed. We found another McDonald's on 67th street. Oh my!!! You walk in and the first thing you notice is how cold it is inside on a 98 degree day. Zero fly's and every unoccupied table is clean. The employee at the cash register greeted us when we entered and completed our order within seconds. read more

Ever since my son was a toddler, I have taken him to McDonald's every Friday night. I can get some writing done using their WiFi and he can play with kids in their play areas. We moved to Lawton last year and I was shocked that out of all the McDonald's in town, this was the only one that had a play area. The only one. Still, we found the one and started up our Friday nights out again. There are so many problems here. The drink machines are always malfunctioning and many times they run completely out of ice, and if you eat fast food enough, you know that no ice in the machine means flat drinks. Their ice cream machine is broken a lot too, but not as much as Burger King. The good news is that they have never messed up my order, which is impressive since I make it difficult (Artison Grilled Chicken on a regular sesame seed bun with nothing on it but mustard). They only messed it up once and that is impressive. The ratio of good to blah grilled chicken is worse here than other McDonald's but it is still good more often than it is bad. The fries are always good. The restaurant is almost always clean and that is because the older man they hire to clean it is AMAZING and very friendly. The employees are usually decent, although they like to ignore my son when he goes up to ask for something (like more Ranch). It isn't terrible, but it is just average for a McDonald's/ read more

Wish I could give this location zero stars. Hours say they close at 1AM. Sign was off and thought it was a little weird. We pulled up to the drive through at 12:30 and as soon as we pulled up the drive through worker asked if we were apart of the rewards program and we said no. Then we were waiting to give our order and they just ignored us for like 5 minutes. We said hello a couple times then after a while a man responded and said "we close at 12 now". Yet the worker before was about to take our order. Just seemed like they didn't want to work very horrible McDonald's and don't recommend to anyone. Even the other times I've been here the workers are rude and it's super slow. read more

Arrived at 10:29am and they proceeded to tell me I need to wrap around the whole building again in order to order a happy meal for my kid. What the fuck. read more

All I'm going to say is I attempted to order here. Got to the window and not one worker including both managers were not wearing masks. I could write a big long review about what happened tonight but I'll make it simple staff didn't have masks on. My order was cancelled and I'll be calling the health department on Monday and will never eat at McDonald's in Lawton ever again!!! read more

Do not go to this McDonald's!!! Ordered a oatmeal, 2 sausage eggs and waited in reserved parking for 30mins, tried going inside to get money back "doors are locked." Called and told me to wait 5 more mins. Like wtf!! read more

Waited 15min at curbside for food, finally just gave up and went inside and the lady did not apologize except to say, "HEY! I JUST GOT HERE, so don't blame me!!!" Then the food is cold and kids meal had 6 French fries in the container, seriously wtf!! This McDonald's sucks! read more

McDonald's - Really? Does this look full? Ridiculous! - Fast Food Near Me - Lawton, Oklahoma

what an utter lack of customer service and work ethic. None of the people here would ever make it at a Chick-fil-A . this is probably the only place in the word they can make it! read more

The employees are usually pretty rude they almost throw the food at you out the window. And y'all's manager needs to update your hours on the website. If someone pulls up and you answer them and then just ignore them cause you're closed is unprofessional. read more

zero stars manger for night shift was extremely rude my food was cold and they forgot sun of my food and argued with me telling me I'd have get back in line to reorder it as if wasnt waiting 30 min in the line already read more

I got the impression the gal who took my order and money really didn't want to be there. Never offered to make my order into a combo and when getting my change she asked me if I wanted my 3 cents back.... not very professional. Every time I have been here it's rare to get a hello or anything. Think this will be my last time I go to this location. read more

If you want to find the worst fastfood McDonald's, here you are. Took us 30 minutes for the complete cycle from pull up to pull out. If that wasn't bad enough, when we got to the pickup window, we weren't given our frappe and water. The worker demanded my receipt because "there was no frappe on order". After they confirmed the frappe was ordered, they got it out but took 2 minutes on a water...a water?! So at the end of 30 minutes, we only gained 2 out of 4 orders correct (both burgers were wrong). So glad we were just passing through and don't have to use this establishment again! I would definitely go somewhere else if you're trying to actually get FAST and accurate service. read more

By the time you're out of the drive thru you could have gone out to eat. It's like that at all hours of the day. Make the trip to a different place, you'll have time. read more

Lady that takes orders has a attitude problem, we went to order at 1 in the morning , and she was just mad as hell that we was ordering,

They forgot my egg on my sausage egg and cheese McMuffin and when we sent it back the lady laughed and snatched it out my hand. Then when they brought it back the egg wasn't cooked all the way read more

Last year I wrote a review for McDonalds and gave it a one for trash left on tables, soda machine being filthy and on and on. However, we have since visited McDonalds a few times and noticed a difference. There seems to be an employee that is cleaning the dining room constantly. The McDonalds in front of Target has improved dramatically. We have only been there for lunch a few times, but it is much cleaner and tables are cleaned quickly. I give credit where credit is due and McDonalds has taken steps to improve cleanliness. read more

This is a five star McDonald's. Not sure why the reviews are low, maybe it used to be not so great. Whatever happened, it's great right now. Staff was friendly, even brought us our food. Manager checked on us through our meal to see if we were satisfied. Tables were clean. Staff member was constantly on the watch to clean up trash. Very different experience from your average McDonald's. read more

I would not be back managers are rude and distinctive plus my orders are mess up and Ice cream machines broke down alot so if you Want some slack there it is. Im not done yet the Lady who works overnight to morning is very Rude and discrimination to their co workers not Only they struggle but to keep in mind that managers believe the co workers will be managers one day. No way its there decision to be in there or not plus how many times people and managers scream and shout out the co workers for being slow or not fast enough A LOT!!! SO MCDONALDS TO ALL LOCATIONS ESPECIALLY THIS ONE YOU BETTER GET YOUR S### TOGETHER NOW because this S!!+ dont work out for me nor them i will not hope that your Going to have a good day i mean hell them is them you is you for good co workers, don't let Those punks fool you and for bad ones. Well that's your problem that includes the managers as well. So long punk a****. read more

Never had a good experience here. Not once. I go out of my way to avoid the snotty workers who have absolutely no social skills, the orders being wrong 99% of the time, and currently waiting over 20 minutes for some cookies... read more

If you would like to be treated like crap,and where employees can be rude to costumers than this is the place to go lol , the drive thru lady took my order , first off all rushed me when i said i need a min cause i am looking at the menu, she sighted n said wow , than i drove up to window to pay , first of all she had light pink nails n they where super long , than she forgot to give me my change back n when i ask her she said i have it in a min , and now to top it off she looks at me n said rolls ur eyes again ? I said excuse me n she shut the window i complained at the next window but that manager looked n acted like she didn't care either , I shouldnot give this business a star read more

I dined I'm at this McDonald's and went to the ketchup station to find bubbly and multicolored ketchup! This is a sign that the ketchup pumps haven't been cleaned in who knows how long! DO NOT GET THE KETCHUP HERE! I used BOTH ketchup pumps and they were both bubbly and multicolored reds . So nasty! Never going back! read more

I waited for 20min for my food, then they didn't put half my food on the tray. Then when I got it my biscuit was old tasting along with my hash brown, my son eggs, in his words were yucky! Waste of money!!! Waste of time! DO NOT EAT at this McDonald's!!!!!!!!! read more

This place gave me a cheaper wrong order instead of my order at the drive thru . So I called and the manager said he would bring the corrected order to my house. I waited three hours for him and he never showed up . So I called and was told that they were busy and couldn't come. And to come by the drive thru and they would give me the right order so I went. I wait in line and explain again once to the order box then to the first window then the second window. At the second window the manager pops his head out angry faced . He snaps at me and says that I have to come inside along with my receipt and fill out forms then shuts the window abruptly after I try to explain that I am a veteran with severe PTSD and have triggers from crowds and loud noises as well as I have only night clothes on. He abruptly louder this time repeats his orders to come inside slams the window on me. So I park and go inside along with many people in line I get to the front only to explain again my matter at hand to be told that i will be put on a list and to come by with my recite at a later time to get my meal read more

First off, we put in a complex order asking for things to be added and subtracted from burgers. The drive through employee was nothing but courteous and professional about it. Then when we paid with a credit card, they were conscientious about our consumer safety, as I'll explain. On the back of all of my credit cards, I write "See ID" and this is the second time in three years that a cashier actually asked to see my ID. His name is James, and I really appreciate him being concerned about consumer safety. Good job. read more

Half a star is still too generous much less a full star. I visited this McD's three days in a row hoping that the poor service and old biscuits was just a flute...However, every morning despite being (4:30am-4:50am) the only customer in the drive thru it took over 10 minutes to get a hard biscuit sandwich and every morning the same employee forgot to give me my coffee. Handing me my order and saying Thank you and trying to send me on my way without my coffee. The last visit it was taking longer than the usual 10 to 15 minutes I leaned in to see what was taking so long and witnessed 3 employees including the manager standing around laughing and talking while I waited to get yet another hard biscuit sandwich. I did not order coffee that morning to save her the trouble. The past two mornings, same time frame, I have gone to Whataburger and though there were several vehicles in front of me I received my order within less than 10 minutes it was hot and fresh and most importantly I didn't have to remind the employee to give me my COFFEE! read more

Just came from there and received my fries WAY under cooked jet again, this happens almost every time I go there. Also, I order a LG Coke and almost always get a Sweat Tea. When I stop and take a drink or look at my food they look at me like, what is your deal. Well, you have to or this is what you get once you get back to work, then it is too late, like today. I might as well just took that 3 dollars it cost for large fries and through it in the trash, because that is what I just did with those fries. I wont be back! read more