The food is good but the service is not good. It doesn't really have that nice of an ambiance.

The food was always fresh, and most of the personnel were friendly. I always placed my orders through the drive-through so the ambience is unfamiliar to me. read more

This place completely stops serving food from about 3am to 4am. On two separate occasions I've used the app to order food during this window and both times I've showed up they have told me I would have to wait 20-30 minutes for breakfast. read more

Consistently bad service. Bad attitudes. Lazy workers. Slow and ALWAYS make mistakes on orders. Unfortunately it's next to my work so I'm forced to go there sometimes and it's NEVER a good experience! Today they filled my fries halfway. I went back inside and requested the box to be appropriately filled. The cashier (Ariel) was upset to have to get off her phone to look at me and was blatantly annoyed when I asked for my order to be corrected. Then the manager saw me standing there and said somebody would take my order soon but cashier told her I was just waiting on fries. Once again I was given the exact same serving and clearly I was wasting my time. Talking to the manager didn't help so I finally left. I think I finally reached my limit. They're just unwilling to do a good job and simplify don't care to do any better! read more

McDonald's - Fast Food Near Me - Leesburg, Florida

ZERO of the touch kiosks were operational, the tables were all dirty, the trash barrels were all overflowing, the food took a long time to come as we all shuffled our feet. Manager audibly barking orders to the passive aggressive, slow moving staff. All the fast food joints in this area are dysfunctional. Do not bother stopping here. read more

Says they are open 24 hours, came at 4:55 AM and they said breakfast would not be ready for another 10 minutes. Well that doesn't make much sense does it? read more

Absolutely ridiculous to be given this across your counter by the manager!! I asked for no bun, not destroyed!! read more

McDonald's - Here ya go folks lol definitely didn't ask for cheese on the side!! - Fast Food Near Me - Leesburg, Florida

Worst curbside experience ever. I ordered food through the mobile app to try and save time because I had a very short lunch break today. I go to McDonald's, park in the curbside parking after ordering from the app before I left. I tell them that I'm in the parking lot from the app and then proceeded to spend 20 minutes, watching people go in and out of the drive-through, from ordering to driving away with no sign of anybody coming to giving me my curbside order. At the 20 minute mark, I finally went inside and there was no order on the counter so I had to lean over and ask the person handling the drive-through if they had a curbside order ready. My order was already in the bag, sitting on the counter and cold, (but I didn't know it was cold until I got back to my office) it had been pulled from the heating element, put in the bag and put it on the counter. They let it sit, get cold and never brought it out to me. Effing ridiculous. read more

Ordered the Delux Spicy Crispy Chicken Sandwich with M Fries and a Soda at 1:20am today. Sandwich looked old and was cold, fries were old, cold and had a hair in them... I dont really write reviews but this was very upsetting. read more

McDonald's - Hair inside and all this old, cold fries - Fast Food Near Me - Leesburg, Florida

Sat in line for 20 min while they kept taking the other lanes order. Tried to call the store no one answers Insane - deplorable experience read more

Maybe it is because I refuse to do drive through, idling fumes into the air while staring at a phone, but for whatever reason I haven't had the negative experiences so many are reporting here. There had been a bit of a wait, but nothing monstrous. The food has been what it is supposed to be. My last visit was during the Coronavirus thing and they had the seating areas blocked off as they were supposed to, and two people just in the short time I was there complained about it, and one sat down anyway and had to be remind3d about it. Come to think of it, those one star ratings have to come from somewhere, but you need to consider the source. Or perhaps it is because back in the Paleolithic period of history my very first job was in a fast food place and I know all of us who did that job couldn't be perfect the way these one-star raters must be in their own jobs (yeah, right). read more

The customer service is horrible You ask for ketchup and they act like the you just requested something from Europe It's not that complicated- don't work at a fast food place if you don't like to "people" read more

I wouldn't even rate this McDonald's 1 star, horrible customer service. It said they are open 27 hours, my family came off a flight at 2 am and needed something to eat, we decided to stop at this McDonald's, when we pulled up to the intercom no one was answers, after saying hello about 5 times someone came on and said "our registers are closed and you can't place no orders", we were like what ? The person came back on and said " I SAID WHAT I SAID" we then asked if we can order on the mobile app and do it as a pick up the person said "NOPE YOU CAN'T AND IF YOU DO YOU WILL NEED TO GO BACK TO THE APP AND PUT THAT WE ARE CLOSED" why have open 24 HOURS, when you clearly have employees sleeping and not doing their job. read more

Let me start by saying this place 3 years ago is NOTHING like it is now, and that's a really good thing. A ways back, I'd have to roll through twice without fail bc the order was not plain. The crew and staff they have now? Night and day difference! For budget food in a rush, it's always great. I frequent this store and the Wildwood one near I-75 both of which have 5* service. That said, some of the customers that roll through are downright ******bags. These employees have to go through hell and back sometimes, and I have the utmost respect for them all. PSA if you do mobile order, and you have the funds, give 'em a tip. They're saving you the trouble of standing around inside waiting, while you conveniently chill in your car for your food to come to you. It'll make their day, and it'll feel good knowing you paid it forward. Bless you all! read more

Shake machine broken down , Burgers are real thin like to save money at same prices , Service is slow ! What the Hell man ? This used to be a real good Mc Donalds years ago and excellent service ! Many Mc Donalds are going down hill these days ! Better Burgers and services at all The Denny's Restraunts today ! So sad Mc D's has all gone Ghetto over past 3 decades ! They will all be gone and bankrupt in next few years I bet! read more

Drive thru - horrible! They tell ya to go to the circle to wait for food. Worker with food doesn't even look at the circle and walks back in with food. EIGHT CARS later and have to go inside finally get food! System is horrible no numbers on orders no idea what is going on! Next time they say go to circle...stay put if you want your food! read more

I can say honestly this is the best McDonalds I've ever been to. The sweet tea wasn't the best the girl at the window checked another batch- it wasn't any sweeter. So she gave us new drinks. Food was excellent, the chicken nuggets were put in the box organized. It was actually the best McDonald's experience I've ever had. No lie even asked the girl at the window if i could leave some sort of review she deserves a raise. 11:00 on 8/6 African American girl with long braids wish I got her name. Fries were crispy, everything was to perfection. 10/10 read more

Not only did they first tell me the ice cream machine was working, then told me they couldn't make my McFlurry, my fries were cold and wasn't even filled to the top. I also asked for a large sweet tea light Ice and of course the ice was filled to the top. and they are never open when they say they are. If it says 24 hours then it should be 24 hours and not closed at 11pm read more

This place is the worst. They make you wait 30 minutes for your food. The manager is a rude , unhelpful woman that laughs at you while you wait ,she's got red hair and try's to accuse you of not paying when you pay on the mobile screen in the store. I don't go to McDonald's often but this was my worst experience yet. I don't plan to come back. read more

If i could give it 0 stars i would, waited 1 hour for my cheeseburger... never waited so long in a fast food restaurant. Got my order wrong aswell. read more

The guy gave me drink chips This place is very clean and nice Wonderful deals for all the customers read more

Very poor service. Went through the drive through and when I got to the window and spoke, no response. Went to the second window and same attitude. Asked for ketchup and staff had an attitude. She threw the ketchup in the bag and closed the window. When I got home I noticed cheese on hamburger when I saw on screen just hamburger. If I'm going to pay for something, it will not be an attitude and a messed up order. I will never visit this restaurant again. read more

This is the worst McDonalds I have been too and I have traveled all over the world. Took me 20 mins to get 1 cheeseburger and fries at 2 in the morning. read more

I work nearby this specific location and visit it at least once a week with the mobile app because the deals compensate for the extreme lack of competency. 15 min for a curbside mobile pickup while 25 cars (counted as I sat) went through the Drive Through. The store is always slow, but the orders for me have been accurate at the very least. Today was beyond the pale. read more

This has to be the worst McDonalds ever. We go here at least once a week because it's the only one close to home. Never ever had my order correct. I've got to stop putting myself through this. read more

This place needs help from corporate every time I come here their milkshake machine is broken you'd think they learn but they don't care I over heard another Customer say they would go to Burger King next time Jim Huber 352-552-2830 read more

I'm not one to write reviews but I had to. This is probably the worst McDonald's I've been to, it's very slow, my order is always wrong or missing something. I've tried to give them a chance over and over and they always fail. I just went last night and my fries were hard as a rock, then when I went inside I literally waited 10 minutes just for someone to come to the front counter to get my missing McFlurry. So very poorly ran in my opinion. read more

Went to the drive thru and the lady told us to wait (which was no problem at all but then over 5 minutes go by and still haven't heard back from her and there was another car in the other lane waiting too order as welll. So whenever she FINALLY came back too get our order she blew her breathe and literally said "oh my god okay pull to the 2nd window " definitely not coming back here read more

Holy smokes, 20 minutes in a drive through line? Whatever is going on in there, this is not drive through, except with in n out, which gets a pass I guess because everything there is freshly made/cut... but not McDonald's. It's one of the reasons people go here... read more

Go to Burger King they have better deals their foods better and you actually get customer service and they're friendly do not go to this location read more

my chicken nuggets looked terrible we asked for no lettuce and they gave us extra lettuce

It is officially the slowest McDonald's I've ever been to. But the employees are very nice and professional. And good tastes like it should, and is generally very hot. So if you have time to kill, this is a good place for you! Lol read more

Very slow and inaccurate service. The worst so-called fast food restaurant in Leesburg. Warning: Check your order before you leave. Plan on long wait in drive thru! read more

This place is a joke. I've never been to a McDonald's worse then this one, this place is slow and always has employees leaving and walking out.. they're understaffed and very impolite.. they mess up my order all the time and they are so eager to ask is that it? I ordered four things once and after each selection I was asked if that would complete my order read more

The service here does not improve no matter how many people complain or leave reviews. Stay far far away from this place. If you are willing to drive an extra 4 miles down 27 go to the one near Winn Dixie. It's a hell of a lot better than this place. read more

I've been to this location many times, as it is the closest to where I work. If this weren't the case, I wouldn't go there. Most recently I've attempted to use the curbside service, but both times I've had to speak to employees who are bringing out food for other customers, as I've waited 15 minutes and 40!!! before getting my order. This was due to the fact that I couldn't leave my vehicle unattended at the time and there was no option to cancel my order. I've had no issues with order accuracy, but you go to McDonald's for fast food! read more

All went fast and easy ! All 3 people I interacted with were nice, polite, and attentive.

Watched the drive thru worker take a drink back from the car in front of me after being sipped by the passenger. The drive thru worker then gave it to me after removing the straw & wiping the lid. So gross. Of course the worker denied it & the manager backed her up. Manager refused to check the trash to see if the drive thru worker actually threw it out. Does anyone have any integrity anymore? She could have had a communicable disease--the flu, hepatitis, herpes...geez! read more

This has got to be the worst McDonald's me and my friends have been to in our lives!!!! The service is extremely terrible, I even over heard one of the employees saying that she wanted to quit her job and she can't take it anymore, which shows the people working here hate there're jobs and are not putting in enough effort. The service is extremely slow and it took almost 30 minutes to get my McNuggets after ordering them, I wouldn't recommend coming to this McDonald's read more

Here is Christmas Eve and yet again not feeling too cheery. Every time I go through the McDonald's in Leesburg, the one on the corner of 27 and 441. I can't remember the last time I went through the drive through we're my order was correct. At times I'll drive towards the mall just so I don't have to deal with My local McDonald's. I shouldn't have to though. read more