If I could give them zero stars, I would. Service is bad and the food is poorly prepared and is garbage. I attempted to contact their management, but they never responded to my email or phone calls Avoid this poor excuse for a restaurant. Oh yeah...I ordered a Quarter Pounder and got something that you normally see in the trash can at a local park. read more

McDonald's - This is what they tried to pass as a quarter pounder. - Burgers Near Me - Lower Burrell, Pennsylvania

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Renovated McDonalds. Clean bathrooms. Digital ordering. Well maintained. Food was uh...just as any McDonald's. WHY DO I NEED SO MANY CHARACTERS TO MAKE MY REVIEW!!! read more

Ordered a big mac and received an abomination of a sandwich. Bottom bun was hard as a rock, lettuce was dark, slimy, and un chewable. Big mac sauce lathered across the entire sandwich. This was the most diabolical, uneatable creation i've ever seen. Shame on them for giving me the bun that was been sitting on the toaster for 2 months. Service was good otherwise. read more

Foods is always good. Friendly employees. Close to home They remodeled the counter area read more

Worst customer service and experience today was my daughter's bday . We don't go out to eat . She picked McDonald's. Stephanie the cashier was talking crap about me with a customer that almost hit me head on . In parking lot . I asked for napkins and Stephanie gets loud like it's coming from her paycheck . Arguing with me talking loudly and poorly towards me to manager and other employee BECAUSE I ASKED FOR NAPKINS AND SHE ARGUES LOKE TWO NAPKINS IS KILLING A TREE. WORST PLACE GO TO ABY OTHER LOCATION BESIDES HERE. MANAGEMENT Tracey.DID NOT DO ANYTHING BUT KEEP PUTTING UP CHRISTMAS DECOR ignoring her unprofessional employee . Stephanie yelling at me in front of her manager .STEPHANIE LEFT THE CASHIER SPOTS LEAVING GUESTS AT COUNTER WONDERING WHEN THEY COULD ORDER. Manager never did anything but told her to go to the back and no address anything . Horrible service . My kids and I felt uncomfortable and stressed trying to eat in the dining room we were on in there 15 mins tops . My daughter couldn't enjoy her bday lunch without feel ackward and stressed out. Thanks McDonald's you ruin the one time I try to do something for her she doesn't eat out and u ruined her lunch. read more

Racist manager! On October 19, 2024 at around 7ish p.m. I had the manager threaten and attempt to weaponize the police against me and my daughter. I did nothing to break the law or disturb the peace. Those are the ONLY reasons to call the police. They sent me two coupons for meals. I asked to speak with the GM. Instead they had a customer rep call me to ask my address. I was at work and about to go into a Zoom with clients so I gave my address with no questions. Two lousy coupons is what they thought would make right what I experienced with my 9-year-old daughter. I have not used them. I do not accept them. I want to talk to the GM of this store. read more

Rebecca the manager decided that she didn't want to fill an order at 9:50pm for a customer. At first the nice girl that said she found the order but said they were out of something was very nice. Then Rebecca comes along and straight says that they don't have the order. I understand wanting to go home on time but in the customer service world or restaurants you serve customers till you close. Very disappointing. Looks like this restaurant needs a new manager that wants to take care of customers and do their job. read more

We door dashed food and the McChicken was completely wrong the fries were cold and rubbery we paid for extra sauces and we didn't get most of them the nuggets were okay it was like it was the last of the batch the one fry we had it didn't have any salt the double cheeseburgers we had were also made completely wrong read more

The lettuce was mushy, it was prepared very sloppy and careless McDonald's do better........

Not much good about this McDonalds! Unpleasant employees. Rarely you get a thank you. I'm fact when going through the drive thru you will be lucky if someone even acknowledges you. You get handed the bag and that's it. The food is generally Luke warm at best. I've had stale buns, fries that aren't totally cooked and flat soda more times than I can count. I will say this, they are no worse than the other McDonalds in the area. What happened to hot food? Don't recommend going here for breakfast, lunch or dinner. read more

Lobby still not open... Waited in drive thru for over 45 mins to be once again told the ice cream machine was down... this is in fact the worst McDonald's in the area... I highly recommend driving 1 more mile to the next one. read more

So i am a doordash driver and the lobby was closed so one of the employees let us in. Well when we got there, there was no order. then we were sitting there for a while until then the manager started yelling and saying " somebody already took the order" well OK fatass somebody did or not we need the order because the person already paid for the order. So then the fatass manager kicked us out and said " if u dont leave ill call the cops." so then we left and now we have no other choice but to call doordash and the client. Not recommended at night if u don't want to be treated right including the very rude fatass manager. read more

If you have a big order, they make you feel guilty about the cars behind you. Heres a thought, tell them to pull into the parking spot that is empty for drive thru orders. Then you can take care of the orders that are simple, they dont have to wait so long, you can take you time with my big order, and maybe, maybe, get it right. Instead of telling me not to use the app, that your company supplies and promotes. read more

This is the McDonald's I grew up with. Over time, they've become one of the best McDonald's in the area! This doesn't mean they don't make mistakes but when they do, they handle it so much better than most fast food places. The remodel they had done is so beautiful and really compliments the new atmosphere they bring to town. Truly I would drive 15 minutes to get to this McDonald's, rather than the one closes to me. The staff is constantly changing but the few who have been around for a long time are the nicest folks around. If you had a bad experience here, I urge you to ask for Char. She is the nicest and most hardworking lady there! She can help any customer in a jiffy. read more

This is the slowest drive through I have ever dealt with. It's happened on multiple occasions where I've had to leave the line because I was going to be late for work. Just now I left the line and drove down to Arby's, got my food and drove back passed the McDonald's. The person I was in front of in line there had only just gotten to the payment window. Ridiculous. (Not to mention in the mornings, the lady giving the food out gets really crabby if I ask for ketchup.) read more

Easily the worst McDonalds in the area. Maybe one of the worst I have ever visited period!! The evening employees are kids who are are trying to run things themselves and desperately need supervision!! The employees are rude and ignorant. It takes forever to get your food through the drive-thru. read more

Unless you want food poisoning to go here! The place was dirty, slow service and my daughter had cold fries and a burnt burger. We ask for new food and got a "ya ok" no apology was offered. Then after she ate the new order she became extremely sick in less than 20 minutes! We will not be going back here ! I would have given zero stars if I could have! read more

It's your normal McDonald's lots of parking and seems really busy. The deal traveling is McDonald's any size coffee if you eat in you get free refills also if you have there app you get lots of great deals that save you money. Use the App read more

This place is garbage. The only nice thing about this dump is the bathrooms. If that even counts. I guess that makes it deserve one star. If you order ANYTHING special on a sandwich they'll screw it up. Don't like pickles? Deal with it. Ask for no pickles and they'll give you extra pickles. Garbage. read more

Terrible. Not FAST food. I have waited over 20 minutes in the drive thru...only to have my order incorrect. Rarely is my order correct. My family and I have stopped going to this McDonald's. The workers do not seem to know what they are doing. The management needs to fix this. read more

What a waste. Do not stop at this McDonald's. Waited 20 minutes in line at a non peak time. No one said a word at the windows! Not hi, how are you, anything.... Not a good example. Got all the way to the last window and was told they ran out of what I ordered. Couldn't have said that before I paid? Food was cold too. Will not stop here again, there are way too many other McDonald's out there read more